Desk, iron/ironing board, free WiFi, bed sheets

Reviews of Comfort Suites Whitsett - Greensboro East

2.5 out of 5
Comfort Suites Whitsett - Greensboro East
1102 Sedalia Crossing Lane, Whitsett, NC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 485 out of 795 reviews" "
Rating 8 - Good. 215 out of 795 reviews" "
Rating 6 - Okay. 52 out of 795 reviews" "
Rating 4 - Poor. 24 out of 795 reviews" "
Rating 2 - Terrible. 19 out of 795 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

claudia Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities
Every one in the hotel try to help you.
Stayed 2 nights in Mar 2024
Response from GM on Mar 18, 2024
Thank you for taking the time to leave a review and rating! We are glad to hear you enjoyed your stay and we hope if you are ever in the area again you will come back to visit.

10/10 Excellent

Carlita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Neat, clean, and up-to-date facilities
Stayed 1 night in Mar 2024
Response from Management on Mar 2, 2024
Thank you Carlita for reviewing your recent stay with us. We appreciate your positive feedback and hope to see you again the next time you're in the area.

10/10 Excellent

Dorchelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Management on Feb 27, 2024
Thank you Dorchelle for reviewing your recent stay with us. We hope to see you again the next time you're in the area.

10/10 Excellent

james darrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay. No issues to report. The staff was great, very helpful, and professional.
Stayed 7 nights in Feb 2024
Response from Management on Feb 25, 2024
Thank you James for reviewing your recent stay with us. We appreciate you staying with us and the positive feedback. We hope to see you again the next time you're in the area.

8/10 Good

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on Feb 6, 2024
Thank you Seth for reviewing your recent stay with us. We hope to see you again the next time you're in the area.

4/10 Poor

Agustin

Travelled with group
Disliked: Staff & service, property conditions & facilities
Front desk required my CC to keep on file. What if I had paid cash? Shady AF. Not coming back.
Stayed 1 night in Jan 2024
Response from GM Megan on Jan 18, 2024
Hello Agustin! Yes, we do required a cc to put on file for incidentals. When guest pre-pay with third party reservations you pay them and then they put your funds on to their card which is virtual, so there for we have no physical card from the guest checking in directly with the hotel. We do not automatically charge incidentals. The card is just put on file and no one has access to it besides the trained front desk representative and will not be charged at all as long as the room is in good condition when the guest leave. We do apologize if you felt this was off but it is in fact our policy as well as many other hotels. We hope you have a great day and hope you will give us another try if ever in the area again.

10/10 Excellent

Winfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from GM on Jan 8, 2024
Thank you!

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a nice safe place. Very clean. Staff was nice and friendly. The breakfast was good also. I would definitely stay here again if I am in the area.
Stayed 1 night in Jan 2024
Response from GM on Jan 8, 2024
Thank you for taking the time to leave a review and a rating. We are glad to hear you enjoyed your stay. Hope to see you again!

8/10 Good

Daleth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on Jan 7, 2024
Thank you Daleth for reviewing your recent stay with us.

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfy. Staff were friendly. Nice clean hotel in general. I particularly love the hot breakfast with waffles and sausage, and danishes and OJ. Hope to stay here again in near future.
Stayed 1 night in Dec 2023
Response from General Manager on Jan 3, 2024
Thank you so much for taking the time to leave a review! We appreciate any feedback from our guest as it helps us continue to provide excellent service to all of our guest.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. Comfortable room and bed. Great staff
Stayed 1 night in Dec 2023
Response from Management on Dec 26, 2023
Thank you Jason for reviewing your recent stay with us. We hope to see you again soon.

10/10 Excellent

Kimlasean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxation
It was quiet and relaxing I will definitely be back.
Stayed 1 night in Dec 2023
Response from General Manager Megan Clark on Dec 24, 2023
Hello! I wanted to thank you for taking the time to give us feedback about your stay. We are glad to hear you enjoyed and we look forward to seeing you again if you are ever in the area again.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Management on Dec 23, 2023
Thank you Steven for reviewing your recent stay with us. We hope to see you again the next time you're in the area.

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness, staff & service
The Handicap room is large and accommodating
Stayed 3 nights in Dec 2023
Response from GM Megan Clark on Dec 20, 2023
Thank you so much for taking the time to leave a review and rating. Glad to hear your room was accommodating. If there are ever any issues with your stay please feel free to let front desk know. We hope to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from General Manager Megan Clark on Dec 16, 2023
Thank you so much for taking the time to leave us a review! We hope you enjoyed and we look forward to seeing you in the future if your ever in the area again.

2/10 Terrible

Janeen

Stayed 6 nights in Nov 2023
Response from Management on Dec 11, 2023
Thank you Janeen for reviewing your recent stay with us.

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
Disliked: Amenities
The pool was closed. I am tired of booking hotels with pools only to find out they are closed. It is false advertising or bait and switch but i am sick of it.
Stayed 1 night in Dec 2023
Response from Management on Dec 11, 2023
Thank you Thomas for reviewing your recent stay with us. We apologize about the pool being closed, Sometimes unexpected maintenance issues come up that are out of our control. Again, we apologize for the inconvenience during your stay.

8/10 Good

Denis

Ok
Stayed 1 night in Nov 2023
Response from GM on Dec 2, 2023
Thank you!

10/10 Excellent

Andrea

Travelled with group
Liked: Staff & service, amenities
The room was nice however we had ladybug visitors.
Stayed 2 nights in Nov 2023
Response from General Manager on Nov 28, 2023
We do apologize about the ladybugs, we are working very hard to get rid of them as they are coming through a/c units. We hope you enjoyed your stay other than that. Hope to see you again in the future.

10/10 Excellent

Robert Jr.

Liked: Cleanliness, staff & service, property conditions & facilities
Quite
Stayed 4 nights in Nov 2023
Response from General Manager on Nov 28, 2023
Thank you for taking the time to leave us a review and a rating hope to see you again.

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We were given a king-size bed in a room infested with bugs. We requested double beds, no bugs. We were given another room after I showed the desk clerk our reservation and she told me about the bugs.
Stayed 2 nights in Nov 2023
Response from General Manager on Nov 28, 2023
We are so sorry that you had to deal with that. We are in the process of trying to get the ladybugs/beetles out of the rooms. We do hope once the issue is resolved you will give us another try.

8/10 Good

colie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed during Thanksgiving holiday to visit family. Hotel is near restaurant and the highway exit. The staff was accommodating especially when I requested to switch my room. The building was safe and I enjoyed their complementary breakfast. I would recommend.
Stayed 2 nights in Nov 2023
Response from General Manager on Nov 28, 2023
Glad to hear to you enjoyed your stay! We hope to see you again if your ever in the area again.

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome. Always a great experience staying here.
Stayed 3 nights in Nov 2023
Response from General Manager on Nov 28, 2023
Thank you so much for leaving a review! we hope to see you again.

6/10 Okay

Tammy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Management on Nov 18, 2023
Thank you Tammy for reviewing your recent stay with us.

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night desk clerk was very nice. The hotel seems to be a place that a lot of working men stay (the parking lot was full of pick-up trucks).
Stayed 1 night in Nov 2023
Response from GM Megan Clark on Nov 15, 2023
Hello and thank you for taking the time to leave a review and a rating. We do hope to see you again in the future if you are ever in the area again.

10/10 Excellent

Aaron

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. It was clean, the staff was nice and very helpful with anything we needed. The hotel is close to several fast food restaurants and only 15 minutes from Four Seasons Mall and 20 minutes from Greensboro Coliseum. We would definitely stay again!
Stayed 1 night in Nov 2023
Response from Management on Nov 12, 2023
Thank you Aaron for reviewing your recent stay with us. We appreciate the positive feedback and we're so glad you enjoyed your stay with us. We hope to see you again soon!

8/10 Good

Chris

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was extremely clean. The room was spacious and comfortable. Breakfast was adequate - nothing special but decent. Housekeeping staff was helpful. Front desk staff was standoffish and not friendly during check in. He interrupted our check in to assist another guest. No excuse me, thank you for your business, enjoy your stay, etc.
Stayed 1 night in Nov 2023
Response from Management on Nov 12, 2023
Thank you Chris for reviewing your recent stay with us. We're glad to hear you enjoyed your stay. However, we sincerely apologize about your check-in experience. We will be speaking with the desk agent about the issue. We hope to see you again the next time you're in the area.

10/10 Excellent

sonia

Liked: Staff & service, property conditions & facilities
Very good service at front desk. Indoor pool a plus.maids need improvement.
Stayed 1 night in Nov 2023
Response from Management on Nov 10, 2023
Thank you Sonia for reviewing your recent stay with us. We appreciate you staying with us and we apologize about the housekeeping service. We hope to see you again the next time you're in the area.

10/10 Excellent

Rene

Stayed 1 night in Nov 2023
Response from General Manger on Nov 28, 2023
Thank you!

10/10 Excellent

Towanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great will stay again!!
Stayed 1 night in Nov 2023
Response from Lori Traynham-Assistant Manager on Nov 3, 2023
Thank you Towanda for reviewing your recent stay with us. We appreciate the positive feedback and look forward to seeing you again the next time you're in the area!

4/10 Poor

Frederick

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities
Our room was never made up after our first night despite requesting it at the desk when it hadn't been done by the afternoon. Also, the indoor pool was too cold and murky to swim.
Stayed 3 nights in Oct 2023
Response from Manager Megan Clark on Nov 2, 2023
Hello and thank you for taking the time to leave a review regarding your recent stay with us. I want to apologize on behalf of the entire team here at Comfort Suites in Whitsett, NC. I hope you will give us another chance to provide excellent customer service. Thank you for staying with us.

8/10 Good

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Manager Megan Clark on Nov 2, 2023
Thank you!

8/10 Good

Ryan

Stayed 1 night in Oct 2023
Response from General Manager Megan Clark on Nov 21, 2023
Thank you for taking the time to leave us a rating. Any feedback from our guest is appreciated. We hope to see you again in the future.

10/10 Excellent

DANNY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Lori Traynham-Assistant Manager on Oct 27, 2023
Thank you Danny for reviewing your recent stay with us. We hope to see you again the next time you're in the area.

8/10 Good

Vicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Room was clean, large and bed very comfy. Breakfast could have more options.
Stayed 1 night in Oct 2023
Response from agm on Oct 24, 2023
Thank you for taking the time to leave a review!

10/10 Excellent

Kenneth

Stayed 1 night in Oct 2023
Response from Lori Traynham-Assistant Manager on Oct 23, 2023
Thank Kenneth for reviewing your recent stay with us. We hope to see you again the next time you're in the area.

4/10 Poor

Victoria

Stayed 1 night in Oct 2023
Response from Management on Nov 10, 2023
Thank you Victoria for reviewing your recent stay with us.

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from AGM Megan on Oct 22, 2023
Hello and thank you for taking the time to leave a rating for your recent stay! We hope to see you again.

10/10 Excellent

Camilo, Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome!
Stayed 1 night in Oct 2023
Response from Lori Traynham-Assistant Manager on Oct 20, 2023
Thank you Camilo for reviewing your recent stay with us. We appreciate the positive feedback and hope to see you again the next time you're in the area.

8/10 Good

Vickie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean and convenient to where we were going
Stayed 1 night in Oct 2023
Response from Megan on Oct 31, 2023
Hello and thank you for your feedback. Your response is very important to us and we hope to see you again in the future.

8/10 Good

Nicole

Stayed 7 nights in Oct 2023
Response from General Manager Megan on Nov 7, 2023
Thank You! :)

4/10 Poor

Stephen

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Desk clert was on phone when we arrived. We waited more than 15 minutes before she started check in!
Stayed 1 night in Oct 2023
Response from Lori Traynham-Assistant Manager on Oct 17, 2023
Thank you Stephen for reviewing your recent stay with us. We apologize for the inconvenience upon checking in and we have spoken to our front desk staff about the situation.

6/10 Okay

Suzette

Liked: Staff & service, amenities, property conditions & facilities
Sheets with blood stains Phone in room didn't w
Stayed 3 nights in Sep 2023
Response from Lori Traynham-Assistant Manager on Oct 16, 2023
Thank you Suzette for reviewing your recent stay with us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with housekeeping and room amenities. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excellent

Olufemi o

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Lori Traynham-Assistant Manager on Oct 14, 2023
Thank you Olufemi for reviewing your recent stay with us. We hope to see you again the next time you're in the area.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, Very clean roomy rooms, good breakfast.
Stayed 1 night in Oct 2023
Response from AGM Megan on Oct 12, 2023
Hello and thank you so much for taking the time to leave us a review and rating. Yor feedback is very important to us as it helps us to continue providing excellent service to all of our guests. We hope that if you are ever in the area again that you would come back to visit.

10/10 Excellent

SILVIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Clean and nice hotel
Stayed 2 nights in Oct 2023
Response from Lori Traynham-Assistant Manager on Oct 9, 2023
Thank you Silvia for your positive feedback about your recent stay with us. We hope to see you again soon.

10/10 Excellent

SILVIA

Stayed 2 nights in Oct 2023
Response from Lori Traynham-Assistant Manager on Oct 9, 2023
Thank you Silvia for reviewing your recent stay with us. We hope to see you again the next time you're in the area.

10/10 Excellent

James, Browns Summit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Friendly staff, convenient for travelers going by highway passing through or fir locals that need a nice place to stay for the night. Will definitely stay there again if the need arises.
Stayed 1 night in Oct 2023
Response from Lori Traynham-Assistant Manager on Oct 7, 2023
Thank you James for reviewing your recent stay with us. We're so glad you enjoyed your stay and look forward to seeing you again the next time you're in the area.

8/10 Good

Donald

Liked: Cleanliness, staff & service, room comfort
"Okay" stay,not bad, could have been better
Overall not a bad hotel, but many minor annoyances. Starting at the front desk, an annoying beep goes of every 10 seconds (I was told it goes 24 hours). The room was nice but the bathroom was showing a lot of wear, tile missing on the floor, shade missing on the ceiling light, paint missing on door jamb, poor repair attempt on a hole in the door. The bedroom area had an extension cord/block that had too many cords plugged in and had a bright green pilot light that had to be unplugged to sleep. After that we were able to achieve adequate sleep. The staff were friendly enough.
Stayed 1 night in Oct 2023
Response from Lori Traynham-Assistant Manager on Oct 7, 2023
Thank you Donald for reviewing your recent stay with us. We apologize for the inconveniences during your stay.

6/10 Okay

Kenya

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Lori Traynham-Assistant Manager on Oct 7, 2023
Thank you Kenya for reviewing your recent stay with us.