Lobby

Reviews of Comfort Inn Thomasville I-85

2.5 out of 5
Comfort Inn Thomasville I-85
895 Lake Road I 85 Exit 102, Thomasville, NC

Reviews

8.0

Very good

Rating 10 - Excellent. 124 out of 330 reviews" "
Rating 8 - Good. 106 out of 330 reviews" "
Rating 6 - Okay. 59 out of 330 reviews" "
Rating 4 - Poor. 26 out of 330 reviews" "
Rating 2 - Terrible. 15 out of 330 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Susan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well-run and clean
Stayed 1 night in Mar 2024
Response from Hote Management Team on Mar 20, 2024
Thank you, Susan, for your rating. We appreciate your feedback and are glad to hear that overall you had a positive experience with us at Comfort Inn Thomasville. If there's anything specific you feel we could improve upon to earn that extra star next time, please feel free to let us know. We strive to provide exceptional service and accommodations for all our guests. We hope to have the opportunity to host you again in the future.

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the staff. I didn’t like that the keys didn’t work after one use and the water pressure in the bathtub. But it was a nice place to stay.
Stayed 1 night in Feb 2024
Response from Hote Management Team on Mar 1, 2024
Dear Patricia,Thank you for taking the time to share your feedback with us. We truly appreciate your kind words about our staff and are delighted to hear that you found our place to be a nice stay.We sincerely apologize for any inconvenience you experienced with the keys and the water pressure in the bathtub. Your comments have been noted, and we assure you that we will address these issues promptly to enhance the overall experience for our future guests.Your valuable feedback is essential to our continuous improvement, and we hope to have the opportunity to welcome you back in the future to provide you with an even better stay.We appreciate your patronage and look forward to the chance of hosting you again.

10/10 Excellent

Sandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice. Front desk attendant, Sheila, was SUPER helpful!!
Stayed 3 nights in Jan 2024
Response from Hote Management Team on Mar 1, 2024
Dear Sandi,Thank you for your positive review! We're delighted to hear that you enjoyed your stay and found the room to be very nice. It's wonderful to know that Sheila, our front desk attendant, provided you with super helpful assistance.We will make sure to pass along your kind words to Sheila as recognition of her outstanding service. Your feedback motivates us to continue delivering exceptional experiences for our guests.If you have any more comments or if there's anything else we can assist you with, please feel free to let us know. We appreciate your recommendation and look forward to welcoming you back for another fantastic stay.

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Stayed 4 nights in Dec 2023
Response from Hotel Management Team on Dec 12, 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Thomasville I-85. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

2/10 Terrible

Expedito

Stayed 2 nights in Dec 2023

4/10 Poor

leigh watson watson, middlesex

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dusty floor had dirt and dead bugs Saw several bugs in the room Shower head was leaking spraying ceiling Elevator very slow most times door never opened to get on Area was isolated nothing around Breakfast selections were stale
Stayed 2 nights in Nov 2023
Response from Hotel Management Team on Nov 25, 2023
Dear Leigh,We're sorry to hear about your experience during your stay. We deeply apologize for the inconveniences you encountered. We take feedback seriously and will address these issues immediately to ensure a more pleasant experience for our future guests. Our team will work diligently to rectify the cleanliness concerns, fix the shower head, and improve the elevator service. We'll also review our breakfast offerings to ensure freshness and variety. Your feedback helps us strive for better service, and we hope to have the opportunity to make it up to you in the future. Please accept our sincerest apologies for falling short of your expectations.

10/10 Excellent

Nathalie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time staying in Thomasville for a wedding in the city. It was nearby the venue and one of the best hotels in the city compared to some of the others I saw. Very quiet and clean. Our room was updated with hardwood floors and new furniture. The staff up front was always friendly. I would definitely stay here again.
Stayed 2 nights in Nov 2023
Response from Hotel Management Team on Nov 16, 2023
Dear Nathalie,Thank you for choosing to stay with us during your recent visit to Thomasville for the wedding. We're thrilled to hear that you found our hotel to be conveniently located near the venue and among the best in the city.It's fantastic that you enjoyed the peaceful and clean environment, along with the updated room featuring hardwood floors and new furniture. Our team at the front desk strives to provide friendly service, and we're glad they made a positive impression.We're delighted that you had a pleasant experience and that you'd consider staying with us again. Should your travels bring you back to Thomasville, we'd love to welcome you back for another enjoyable stay.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
Very clean and tidy. The staff was professional and courteous. They had a very nice, big breakfast.
Stayed 1 night in Oct 2023
Response from Hotel Management Team on Nov 16, 2023
Dear Wendy,Thank you for your positive feedback! We're delighted to hear that you found our hotel to be very clean and tidy. It's wonderful to know that our staff's professionalism and courtesy contributed to your pleasant experience.We're also glad that you enjoyed our breakfast offerings. Providing a satisfying breakfast experience for our guests is important to us.Your kind words are truly appreciated. Should your travels bring you back our way, we'd be thrilled to welcome you for another enjoyable stay.

4/10 Poor

Anna

Liked: Staff & service
Disliked: Cleanliness
The sheets were not clean and we found bugs in our bed. We were given clean sheets to change them out ourselves. Staff was very nice.
Stayed 1 night in Oct 2023
Response from Hotel Management Team on Oct 23, 2023
Dear Anna,We appreciate your feedback, and we're deeply sorry to hear about the issues you encountered during your stay. Cleanliness and the comfort of our guests are top priorities, and we apologize for falling short of your expectations in this regard.It's concerning to hear about the cleanliness of the sheets and the presence of bugs in your bed. This is not a typical experience at our hotel, and we will thoroughly investigate and address this issue with our housekeeping team to prevent any such occurrences in the future.We're pleased to hear that our staff was very nice and responsive to your concerns, providing you with clean sheets. Your comfort is important to us, and we're grateful for your understanding.Your feedback is valuable, and we hope you might consider giving us another chance to provide you with a much-improved experience in the future.

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, amenities
Great brealfast
Stayed 1 night in Oct 2023
Response from Hotel Management Team on Oct 23, 2023
Dear Diane,Thank you for your feedback! We're delighted to hear that you enjoyed our breakfast during your stay. Providing a great dining experience for our guests is important to us, and we're glad we could meet your expectations.If you have any more comments or suggestions to share, please don't hesitate to reach out. We look forward to welcoming you back for another enjoyable stay in the future.

6/10 Okay

Sylvia

Liked: Staff & service
Disliked: Cleanliness
Not up to par
We appreciate the fact that our room didn’t have carpet, but, holy moley the floors needed a good wash! They were FILTHY!! We also liked that we could open the window for fresh air. Not having any butter or margerine (all run out) for breakfast was irritating. Come on Comfort Inn! You van do much better!!
Stayed 1 night in Sep 2023
Response from Hotel Management Team on Oct 23, 2023
Dear Sylvia.Thank you for sharing your feedback about your recent stay with us. We greatly appreciate your comments and the opportunity to improve our services.We're pleased to hear that you appreciated the absence of carpet in your room and the ability to open the window for fresh air. However, we apologize for the condition of the floors, which should have been properly cleaned before your arrival. We will address this issue with our housekeeping team to ensure a more pleasant experience for future guests.Your comment about the lack of butter or margarine at breakfast is noted, and we will work to ensure that this doesn't happen in the future. Your feedback is invaluable, and it helps us identify areas for improvement.We appreciate your input, and we hope you might consider staying with us again, allowing us the opportunity to provide you with an improved experience.

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Days off
It was great, staff was friendly and helpful.
Stayed 2 nights in Aug 2023
Response from Hotel Management Team on Oct 23, 2023
Dear Jessica,Dear [Guest],Thank you for taking the time to share your positive feedback about your stay. We're thrilled to hear that you had a great experience with us and that our staff made a positive impression on you.Providing friendly and helpful service is one of our top priorities, and we are delighted to know that we met your expectations during your stay.Your feedback is greatly appreciated, and we look forward to welcoming you back for another great stay in the future. If you have any further comments or suggestions, please don't hesitate to share them with us.

10/10 Excellent

Elier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and very friendly staff
Stayed 1 night in Aug 2023
Response from Hotel Management Team on Aug 15, 2023
Dear Elier,Thank you for taking a moment to share your positive feedback with us. We're thrilled to hear that you experienced great customer service and encountered a very friendly staff during your time with us.Providing excellent service and a warm, welcoming atmosphere are top priorities for us, and we're delighted that our efforts made a positive impression on you.Should your travels bring you back our way, we would be honored to host you once again and continue to provide you with the same high level of service.

10/10 Excellent

Kishore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for one night stay
Stayed 1 night in Jun 2023
Response from Hotel Management Team on Aug 15, 2023
Dear Kishore,Thank you for your concise and positive feedback. We're pleased to hear that you had an excellent experience during your one-night stay at our hotel.Should you find yourself needing accommodations in the future, even if just for a night, we would be delighted to welcome you back and provide you with the same level of excellence.

10/10 Excellent

Denise

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Hotel Management Team on Aug 15, 2023
Dear Denise,Thank you for taking the time to review your experience at the Comfort inn Thomasville, we are glad you have enjoyed your stay with us!

8/10 Good

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Generally what you would expect. Nothing really outstanding, nothing really lacking.
Stayed 1 night in Jul 2023
Response from Hotel Management Team on Jul 18, 2023
Dear Ronald,Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your honest review and are glad to hear that your overall experience was satisfactory.Your comments will certainly help us continue to improve and maintain the quality of our services. We always strive to provide a comfortable and enjoyable stay for all our guests.Should your travels bring you back to our area in the future, we would love the opportunity to host you again and make your stay even more memorable.Best regards,

10/10 Excellent

Samuel

Stayed 3 nights in Jun 2023
Response from Hotel Management Team on Aug 15, 2023
Dear Samuel,Thank you for taking the time to complete the online survey regarding your recent stay at Comfort Inn Thomasville I-85.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Thank you.

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and safe location.
Stayed 1 night in Jun 2023
Response from Hotel Management Team on Jul 5, 2023
Dear Mary,Thank you for taking the time to leave a review about your recent stay with us. We greatly appreciate your positive feedback and are delighted to hear that you found the check-in process to be easy and our location to be safe. Your kind words serve as motivation for our team as we strive to provide exceptional service and a comfortable environment for all our guests. Once again, we appreciate your positive review and thank you for choosing our hotel. We look forward to welcoming you back for another enjoyable stay in the future.Best regards,

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff and delicious breakfast!
Stayed 1 night in Jun 2023
Response from Hotel Management Team on Jul 5, 2023
Dear Stephanie,Thank you for taking the time to share your feedback about your recent stay with us. We truly appreciate your kind words and are thrilled to hear that you found our staff to be super friendly and enjoyed our delicious breakfast.Our team takes great pride in providing exceptional service, and we are delighted that their friendliness made a positive impression on you. We believe that a warm and welcoming atmosphere contributes to a memorable stay for our guests.Moreover, we are glad to know that you enjoyed our breakfast offerings. We strive to provide a variety of delicious options to cater to different tastes, and it is wonderful to hear that we succeeded in satisfying your appetite.Thank you once again for your kind review. We look forward to welcoming you back for another enjoyable stay whenever your travels bring you back to our area.Best regards,

10/10 Excellent

steven

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and rooms were very clean. Breakfast had many options and was good. Right off highway and near gas stations so able to fill up before hit the road again.
Stayed 1 night in Jun 2023
Response from Hotel Management Team on Jul 5, 2023
Dear Steven,Thank you for taking the time to share your feedback about your recent stay with us. We greatly appreciate your positive review and are delighted to hear that you found our hotel and rooms to be very clean.Maintaining a clean and comfortable environment is a top priority for us, and we are pleased to know that we met your expectations in this regard. Our housekeeping team works diligently to ensure that our guests have a pleasant and hygienic stay.We are also glad that you enjoyed our breakfast options. We strive to provide a variety of choices to cater to different preferences, and it's wonderful to hear that you found the breakfast to be good and with many options.Moreover, our convenient location near the highway and gas stations is designed to provide ease and convenience for our guests, allowing you to easily fill up before hitting the road again. We understand the importance of a hassle-free travel experience, and we're delighted that our location was convenient for your needs.Thank you once again for your positive review. We appreciate your kind words and look forward to welcoming you back in the future whenever your travels bring you to our area.Best regards,

10/10 Excellent

Angela

Business traveller
Stayed 1 night in Jun 2023
Response from Hotel Management Team on Jul 5, 2023
Dear Angela,On behalf of the entire Inn at the Comfort Inn team, we would like to thank you for your ten-star review! We do our very best to deliver guests with friendly service and always love knowing when we've met that standard. Your thoughtful comments are appreciated, and we'd love to see you again.

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom needs repaired and updating
Stayed 2 nights in May 2023
Response from Hotel Management Team on Jul 5, 2023
Dear Gary,Thank you for taking the time to let me know about your recent stay with us.I am terribly sorry that we did exceed your expectation on your recent visit. We will discuss the issues you mentioned with our staff so that they may become better and deliver exceptional service both at the hotel maintence team and in our manage department.Again all comments are appreciated as we see this as an opportunity to continually review guest satisfaction.We hope that we will have the pleasure of welcoming you back again soon.

6/10 Okay

LORI

Travelled with partner
Disliked: Cleanliness, staff & service
I have already reached out to comfort inn and I also reached out to expedia thirty minutes after I made my reservation... No one helped me to try to cancel it. It cost me an absolute ludicrous amount of money because then it was thirty dollars per dog... I booked the wrong hotel... I was trying to go to thomasville georgia I live right down the street from thomasville north carolina... So why would I book a hotel down the street... Since no one would help me Expedia tried calling comfort in. We were on hold for like twenty minutes... So I packed up my dogs and thought if I'm paying for this hotel room. Fine we'll go stay in a hotel for a night that should be fun... Definitely not for $200!! Very unsatisfied with both companies
Stayed 1 night in May 2023
Response from Hotel Management Team on Jul 5, 2023
Dear Lori,First, we apologize for the inconvenience and frustration you experienced during this process, and I understand how important it is to find a satisfactory resolution. We regret to hear that both Comfort Inn and Expedia were unable to assist you promptly in canceling your reservation. We genuinely apologize for the inconvenience caused, and we understand that this experience has left you unsatisfied with both Comfort Inn and Expedia. Your feedback is crucial, and I encourage you to provide detailed feedback directly to their respective customer support departments or through any official review platforms they offer.Once again, we regret any frustration caused, and we hope that Comfort Inn and Expedia will be able to assist you in finding a suitable resolution. Should you have any further questions or require additional guidance, please do not hesitate to reach out to us.

10/10 Excellent

Brenda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room service was remarkable!!
Stayed 2 nights in May 2023
Response from Hotel Management Team on Jul 5, 2023
Dear Brenda,Thank you for taking the time to share your feedback with us. We greatly appreciate your kind words regarding our room service.Your compliments will be shared with our dedicated team members who work diligently to deliver remarkable service. Thank you once again for your positive review. If there is anything more we can do to make your future stays even more remarkable, please don't hesitate to let us know. We look forward to welcoming you back to us in the near future.Warm regards,

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Hotel Management Team on Jul 5, 2023
Dear Joseph,We so appreciate you taking the time to provide us with feedback on your stay at Comfort inn Thomasville. We are pleased your stay was enjoyable and appreciate your ten-star review! We hope you will be our guest again the next time you are in the Thomasville area!

6/10 Okay

James

Stayed 3 nights in May 2023
Response from Hotel Management Team on Jul 5, 2023
Dear James,We appreciate you taking the time to share your review with us. Our entire staff, thank you for your modest rating. We also regret that certain aspects of our property were not up to the mark during your stay with us. We assure you; we are indeed taking gradual steps in upgrading our property and enhancing our hotel rooms to improve our quality services. On that note, we hope you will choose to stay with us again in the future, so we can serve you even better.Sincerely,

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
It fit perfectly for a reunion with an old army buddy I hadn't seen for over fifty years.
Stayed 1 night in May 2023
Response from Hotel Management Team on Jul 5, 2023
Dear Alan,Thank you for taking the time to share your wonderful experience.We are absolutely thrilled to hear that your reunion with your old army buddy was a resounding success after such a significant span of fifty years apart. Receiving a perfect rating from you is truly gratifying, and we're delighted that our accommodations provided the ideal backdrop for this heartfelt reunion. We are immensely grateful for your feedback. If there is anything more we can do to make your future experiences even better, please do not hesitate to let us know. Your satisfaction is our top priority.Once again, thank you for choosing us for your reunion. We would be honored to have the opportunity to welcome you back in the future, should your travels bring you our way again.

6/10 Okay

Steve

Business traveller, Travelled with partner
Good place
Stayed 1 night in May 2023
Response from Hotel Management Team on Jul 5, 2023
Dear Steve,Thank you for taking the time to leave a review for us. We appreciate your feedback. We understand that you rated us 3 out of 5, and we would love to learn more about your experience to see if there is anything we can do to improve. If there are any specific aspects or areas where you feel we can enhance our services, please don't hesitate to let us know. Your input is invaluable to us as we strive to provide the best possible experience for our guests.Once again, we appreciate your review and hope to have the opportunity to welcome you back to us in the future, providing an even better stay.Warm regards,Hotel Management Team

10/10 Excellent

Sonia

Stayed 1 night in Apr 2023

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities
If you need a hotel near the auditorium its ok
Unfortunately, no one was at front desk when we arrive (8pm) and rang bell a couple of times. Receptionist came a few mins later and was very friendly. There was a fight occuring outside in a vehicle in the pull through when we first arriving, giving off concerning vibes to begin with. The elevator smelled like very bad mildew. Our room for outdated but very clean. It was very quiet and breakfast the next morning was a welcomed surprise. It was very nice and hot. The staff that morning were very nice and polite. Check out was very easy. Our stay got off to a bad start, but it reedemed itself.
Stayed 1 night in Apr 2023

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Rooms were very clean.
Stayed 1 night in Apr 2023
Response from Hotel Guest Relation Team on Apr 12, 2023
Dear Angel,Thank you for the kind words about my staff and room cleanliness. I take great pride in them.

10/10 Excellent

Kathy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Hotel Guest Relation Team on Apr 12, 2023
Dear Kathy, We so appreciate you taking the time to provide us with feedback on your stay at Comfort Inn Thimasville. We are pleased your stay was enjoyable and appreciate your perfect review! We hope you will be our guest again the next time you are in the Thomasville area!

10/10 Excellent

Richards

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the interstate. Good continental brunch.
Stayed 1 night in Mar 2023
Response from Hotel Guest Relation Team on Apr 12, 2023
Dear Richards,Thank you for taking the time to let us know about your recent stay. We appreciate you staying with us and hope to see you again the next time you are in Thomasville.

10/10 Excellent

Kevin, Hartland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All good so far
Stayed 1 night in Mar 2023
Response from Hotel Guest Relation Team on Apr 12, 2023
Dear Kevin,We appreciate you sharing your five-star review of the Comfort Inn Thomasville. We hope you will also return to the property again soon.

8/10 Good

Della

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was *very* clean (which made me SO happy) and comfortable. The pillows were great! Bedding was also super comfy. Staff was polite and helpful when we needed it. It's not too close to a lot of food and shopping options but that was okay with us, food wasn't too far away. A convenience store and Dollar General were within walking distance, right across and beside, so that is a plus. Lobby area was very elegant and peaceful. I give this stay a 10/10, even if someone in the breakfast area accidentally set the alarms off, it was funny more than anything after the fact and helped me wake up on time anyways, lol. I chose this location due to the most recent reviews being good ones, as well as the excellent price comparison to other hotels on the way of our trip, and I would definitely choose them again.
Stayed 1 night in Mar 2023
Response from Hotel Guest Relation Team on Apr 12, 2023
Dear Della,Thank you for your kind review! We are excited to read that you loved your stay. That says so many great things about the hard work and relentless professionalism of our team that makes the Comfort inn at Thomasville experience possible. When your travels bring you back to the area, we look forward to seeing you again!

10/10 Excellent

christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Hotel Guest Relation Team on Apr 12, 2023
Dear Christian,We so appreciate you taking the time to provide us with feedback on your stay at Comfort Inn Thimasville. We are pleased your stay was enjoyable and appreciate your perfect review! We hope you will be our guest again the next time you are in the Thomasville area!

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice staff. Decent free breakfast & nice rooms - no complaints
Stayed 1 night in Feb 2023
Response from Hotel Guest Relation Team on Apr 12, 2023
Dear Tracy,Thank you for staying with us on your recent visit to Thomasville. We appreciate you taking the time to let us know how we did. We look forward to seeing you again.

10/10 Excellent

Shannon, Castle Hayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was nice the room was clean. Check in was easy.
Stayed 1 night in Feb 2023
Response from Hotel Guest Relation Team on Apr 12, 2023
Dear Shannon,,Thank you. My staff is the back bone of this hotel. It makes me feel good when guest notice and point it out to me. Again,thank you and we look forward to seeing you in the future.

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent!
Stayed 2 nights in Jan 2023
Response from Hotel Management Team on Jan 22, 2023
Thank you so much for staying with us. We appreciate your feedback!

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Breakfast was poor quality.
Stayed 1 night in Dec 2022

10/10 Excellent

Nicholas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, staff was very friendly, rooms were well stocked and have microwaves, fridges, and coffee makers and tea. Nice actual breakfast in the morning, too!
Stayed 1 night in Dec 2022
Response from Hotel Management Team on Jan 22, 2023
Dear Nicholas,Thank you for giving us a 5 out of 5 rating We are always delighted to see that we are meeting our guest expectations. We look forward to seeing you in the future.

10/10 Excellent

Courtney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

6/10 Okay

charles

Stayed 1 night in Nov 2022

10/10 Excellent

christina and Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a shout out to Sheila who seemed to working 24/7. She checked us in when we arrived and served us breakfast everyday. Always hustling to get things done.
Stayed 5 nights in Oct 2022

6/10 Okay

Steve

Stayed 1 night in Oct 2022

2/10 Terrible

Robert

Stayed 1 night in Sep 2022

8/10 Good

Noreen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

6/10 Okay

Palak

Travelled with group
Disliked: Staff & service
Stayed 1 night in Sep 2022

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Brittany

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The evening stff at the check in was very welcoming. The also had a good breastfast buffet.
Stayed 1 night in Sep 2022