2 indoor pools

Reviews of Delta Hotels by Marriott Green Bay

3.5 out of 5
Delta Hotels by Marriott Green Bay
2750 Ramada Way, Green Bay, WI

Reviews

8.4

Very good

Rating 10 - Excellent. 299 out of 573 reviews" "
Rating 8 - Good. 144 out of 573 reviews" "
Rating 6 - Okay. 64 out of 573 reviews" "
Rating 4 - Poor. 42 out of 573 reviews" "
Rating 2 - Terrible. 24 out of 573 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

MICHEAL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools where amazing for the kids and adults
Stayed 2 nights in Apr 2024
Response from Nkau Kong, Front Office Manager on Apr 15, 2024
We're delighted to hear that you and your family enjoyed our pools! Creating memorable experiences for both kids and adults is always our goal, and we're thrilled that you found them amazing. If there's anything else we can do to enhance your stay, please don't hesitate to let us know.

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Liked how quiet the rooms were and you didn’t hear your neighbors above your room or next door. No microwave was in our room. That would keep us from coming back.
Stayed 1 night in Apr 2024
Response from Nkau Kong, Front Office Manager on Apr 9, 2024
Ms. Linda,Thank you for sharing your experience with us. We are delighted to hear that you appreciated the peaceful environment of our rooms and that you were not disturbed by noise from neighboring guests.Your feedback regarding the absence of a microwave in your room is valuable to us, and we sincerely apologize for any inconvenience this may have caused. Should you decide to give us another opportunity to host you in the future, please don't hesitate to reach out to our team directly. We would be more than happy to assist you in finding a room that meets all of your needs and preferences.Thank you once again for choosing to stay with us, and we hope to have the pleasure of welcoming you back soon.

8/10 Good

Der

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall excellent, only that one section of the building didn’t have an elevator to the upper floors. The staff did offer assistance!
Stayed 1 night in Apr 2024
Response from Nkau Kong, Front Office Manager on Apr 9, 2024
Dear Der,Thank you for your feedback and for choosing to stay with us. We're pleased to hear that you had an overall excellent experience during your time at our hotel.We apologize for any inconvenience caused by the absence of an elevator in one section of the building. Your comfort and convenience are important to us, and we appreciate your understanding. We're glad to hear that our staff was able to offer assistance to ensure your needs were met.Please know that your feedback is valuable to us as we continuously strive to improve our services and facilities. If you have any further comments or suggestions, please feel free to share them with us.Thank you again for your patronage, and we hope to have the opportunity to welcome you back in the future.

2/10 Terrible

Aimee

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The pool area was excellent. The big let down, however, was that my room wasn't ready until 2 hours after check-in. And they offered nothing for the inconvenience.
Stayed 1 night in Mar 2024
Response from General Manager on Apr 5, 2024
Hi Aimee,We're pleased you found the pool area excellent, but we apologize for the delay in getting your room ready. We aim to ensure all aspects of our guests' stays are positive and will work on improving our check-in process and response to any delays. Your feedback is valuable to us, and we hope to have the opportunity to make it right on your next visit.With appreciation,Nkau KongFront Office Manager

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time, thank you!
Stayed 2 nights in Mar 2024
Response from Nkau Kong, Front Office Manager on Apr 15, 2024
We're thrilled to hear that you had a great time! Your satisfaction is our top priority, and we're glad we could contribute to a memorable experience. If you ever find yourself back in the area, we'd love to welcome you again.

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Sarah, Fountain Valley

Disliked: Cleanliness, staff & service, property conditions & facilities
Bar/restaurant had one person working on a spring break week. Waited for 45 minutes for cold dinner, ridiculous!!
Stayed 1 night in Mar 2024
Response from General Manager on Apr 11, 2024
Hello Sarah,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with exceptional service, and we offer our sincere apologies for falling short of your expectations. Rest assured, your comments will be discussed with our team to ensure we are meeting our high standards of guest hospitality. We appreciate your feedback. Should you return to the area, we hope you'll give us another opportunity to welcome you with an improved experience.With appreciation,Nkau KongFront Office Manager

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with friendly staff!

10/10 Excellent

Courtney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel and will continue coming back whenever we are in Green Bay!
Stayed 2 nights in Mar 2024
Response from Nkau Kong, Front Office Manager on Apr 1, 2024
We're thrilled to hear that you love our hotel! Thank you for your loyalty, and we look forward to welcoming you back every time you're in Green Bay. Your continued patronage means a lot to us!

2/10 Terrible

Sara

Stayed 1 night in Mar 2024

10/10 Excellent

Kristin

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The toliet paper holder shouldn't be so far behind us. There are elderly people who cant turn that far and myself who had a back surgery.
Stayed 1 night in Mar 2024
Response from Jonathan on Mar 18, 2024
That's really good feedback Kristin. Thank you for your great marks on our facility. We hope to have you back soon.

4/10 Poor

Amanda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Although the location was very good for us, the hotel was tired. Our room had dirty carpeting, counters and furniture that hadn't been wiped off, and showed a lot of signs of wear. The hotel is quite large for a single elevator as well, which made navigating the hotel a lengthy process. I expected a much higher standard for the price we paid for our room.
Stayed 1 night in Feb 2024
Response from Nkau Kong, Front Office Manager on Mar 3, 2024
Thank you for sharing your feedback with us. We apologize for the disappointment you experienced during your recent stay. Your comments regarding the condition of your room and the hotel's facilities are concerning, and we take them seriously.Please be assured that we have addressed these issues with our housekeeping and maintenance teams to ensure that our standards are consistently met and exceeded in the future.We appreciate your patronage and hope to have the opportunity to welcome you back for a more enjoyable experience.

10/10 Excellent

Kim

Travelled with family
Liked: Amenities
Kids enjoyed the slide
Stayed 1 night in Feb 2024
Response from Nkau Kong, Front Office Manager on Feb 29, 2024
We're delighted to hear that your children enjoyed our pool facilities during your stay. We strive to create a memorable experience for all our guests, and it's wonderful to know that we succeeded in providing enjoyment for your family.Thank you for sharing your positive experience with us. We hope to welcome you and your family back for another enjoyable stay in the future.

10/10 Excellent

cindy

Stayed 1 night in Feb 2024

10/10 Excellent

Shana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel was great. But the food at the restaurant was pretty terrible… way over priced as well.
Stayed 1 night in Feb 2024
Response from Nkau Kong, Front Office Manager on Feb 23, 2024
Thank you for sharing your feedback with us. We're glad to hear that you enjoyed your stay at the hotel. However, we're truly sorry to learn that your experience at our restaurant didn't meet your expectations. We strive to provide exceptional dining experiences for all our guests, and it's disheartening to hear that we fell short in this instance. Your comments regarding the quality and pricing of the food have been noted, and we will certainly review them with our culinary team to make necessary improvements. We appreciate your valuable feedback, as it helps us to continually enhance our services. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved dining experience. If there's anything else we can assist you with, please don't hesitate to reach out.

10/10 Excellent

jennifer

Travelled with family, Business traveller
Great location and hotel. Very clean, kind and accommodating staff and great food in the restaurant. I would definitely stay here again.
Stayed 1 night in Feb 2024
Response from Nkau Kong, Front Office Manager on Feb 23, 2024
Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us and that our location, cleanliness, staff, and restaurant met your expectations. We look forward to welcoming you back for another wonderful stay in the future!

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jonathan on Mar 18, 2024
We really appreciate your great review of our hotel Paula. Hope to see you again!

10/10 Excellent

Lynette

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jonathan on Mar 18, 2024
Thank you kindly for your great review of our hotel! We truly appreciate your business and hope you come back to us soon!

10/10 Excellent

Jamal, Green Bay

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my son’s 1st birthday. We stayed for one night and we loved our stay. The pool is amazing and so is the hottub
Stayed 1 night in Feb 2024
Response from Nkau Kong Front Office Manager on Feb 20, 2024
Thank you for choosing to celebrate your son's 1st birthday with us. We're thrilled to hear that you loved your stay and enjoyed our amazing pool and hot tub facilities. It was our pleasure to be a part of such a special occasion, and we hope to welcome you back for future celebrations. If there's anything more we can do to make your stays memorable, please don't hesitate to let us know.

4/10 Poor

Kevin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The bartender was so negative. I could not enjoy that area.
Stayed 1 night in Feb 2024
Response from Nkau Kong Front Office Manager on Feb 14, 2024
I'm sorry to hear that you had a negative experience with the bartender. Providing excellent service and creating a welcoming atmosphere are crucial aspects of any establishment, and it's unfortunate when these standards aren't met. Your feedback is valuable, and it helps the management understand areas for improvement. If you're comfortable, sharing your experience with the management team could lead to positive changes that benefit both patrons and staff. Thank you for bringing this to our attention.

10/10 Excellent

Aren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jonathan on Mar 18, 2024
Thank you for the 5 out of 5! You are the true star Aren for having stayed with us. We appreciate your business.

10/10 Excellent

Ashley

Travelled with family and small children
Very clean, great service, the two pools, zero depth baby water area, and slide was perfect for families!
Stayed 1 night in Feb 2024
Response from Nkau Kong Front Office Manager on Feb 14, 2024
Thank you for taking the time to share your experience with us. We're thrilled to hear that you found our facilities to be very clean and that you received great service during your stay. It's wonderful to know that you and your family enjoyed our two pools, including the zero-depth baby water area and slide. Creating a family-friendly environment where everyone can have a memorable and enjoyable time is something we strive for, and we're delighted that we could meet your expectations. Your feedback is greatly appreciated, and we look forward to welcoming you and your family back for another fantastic experience soon. If there's anything else we can do to enhance your stay, please don't hesitate to reach out.

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Our flight was delayed and they let us check back in to rest until our flight left.
Stayed 1 night in Feb 2024
Response from Nkau Kong Front Office Manager on Feb 20, 2024
We're glad we could accommodate your unexpected delay and provide you with a comfortable space to rest before your flight. Our team is dedicated to ensuring our guests have a positive experience, even during unexpected circumstances. Thank you for choosing to stay with us, and we hope to welcome you back under more leisurely circumstances in the future. Safe travels!

8/10 Good

Michelle

Stayed 1 night in Feb 2024

2/10 Terrible

Cori

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible maintenance and customer service. I checked into my room garbage has a sponge empty tube of caulking, a used glove, a monster, and our roll of toilet paper was left in the counter covered with….something. We didn’t complain at this point we actually own a hotel and understand that frequently maintenance doesn’t clean up after themselves. Then after fully unpacking we went to shower to find the water not working at all. We called down to the desk to ask for maintenance to fix it and were told they don’t have maintenance on. Again fine we will just shower in another room for the night and it can get fixed tomorrow. I was told by two desk clerks that no they can’t do that. I could move rooms or I could shower IN THE POOL AREA. Excuse me. Absolutely not I am not paying for a room to shower in the pool area because you don’t have maintenance on and won’t provide any customer service whatsoever. We checked out and left. I am shocked at how awful that hotel was- problems happen but the customer service was some of the worst I have ever seen. Again I have worked in hotels for over 39 years at this point. I am well aware of how issues can and should be handled, with a focus on customer service and accommodating the customer.
Stayed 1 night in Feb 2024
Response from Nkau Kong Front Office Manager on Feb 20, 2024
Thank you for bringing this to our attention. We sincerely apologize for the unacceptable experience you had during your stay. It's concerning to hear about the cleanliness issues in your room and the lack of maintenance response. This does not reflect the high standards of service we aim to provide. We will investigate this matter further to ensure appropriate measures are taken to prevent such occurrences in the future. Your feedback is invaluable, and we appreciate your understanding. If there's anything else we can do to address your concerns, please don't hesitate to reach out.

6/10 Okay

gary

Travelled with partner
Liked: Cleanliness
love the smell when you walk in the door. housekeeping was nice. didnt like the height of toilet . there was no microwave. didnt like the window locks ( didnt fell safe because our room was on the first floor to the back of hotel)no breakfast included(the other hotels we looked at had that option) our room did not have a walk in shower like it showed in pictures.we will probably not stay here again.
Stayed 3 nights in Jan 2024
Response from Nkau Kong Front Office Manager on Feb 14, 2024
Thank you for sharing your feedback with us. We're glad you appreciated the welcoming scent and found our housekeeping team friendly. We apologize for any inconveniences you experienced regarding the toilet height, lack of microwave, window locks, absence of a walk-in shower, and the breakfast option. Your comments are valuable, and we will address them with our team to enhance our services. If you have any further concerns or if there's anything we can do to assist you, please feel free to reach out. We appreciate your patronage and hope to have the opportunity to welcome you back in the future.

8/10 Good

Billie

Stayed 1 night in Jan 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice modern hotel with a fun pool. Pool was very crowded, but still enjoyable.
Stayed 1 night in Jan 2024
Response from Jonathan on Mar 18, 2024
You are right Lindsey - that pool get's a lot of action! The kids love it and we love seeing everyone have a good time! Your 5 out of 5 star review is very encouraging, thank you!

10/10 Excellent

Daniel, Caledonia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Jonathan on Mar 18, 2024
Thanks Daniel! Your feedback is a huge motivator for our team to continue providing the 5 star service you rated us as having!!!

8/10 Good

Maria

Travelled with partner
Liked: Staff & service, amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely one of the best hotels I have ever stayed in
Stayed 1 night in Jan 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
...
Stayed 1 night in Jan 2024

8/10 Good

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Melissa

Stayed 1 night in Dec 2023

4/10 Poor

Scott

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Nkau Kong, Front Office Manager on Mar 19, 2024
Dear Mr. Scott,Thank you for choosing Delta Hotels for your recent stay. We sincerely apologize for any shortcomings you may have experienced during your time with us. Your satisfaction is of utmost importance to us, and we strive to consistently meet and exceed the expectations of all our guests.We would greatly appreciate the opportunity to further understand your concerns and address any areas where we can improve our services. Kindly reach out to us directly so that we may engage in a constructive dialogue and work towards enhancing your experience as well as that of our future guests.Your feedback is invaluable to us as we continually seek opportunities for growth and refinement in our offerings. We are committed to providing exceptional hospitality, and your input enables us to fulfill this commitment with excellence.Thank you for your understanding and cooperation. We look forward to the opportunity to serve you better in the future.

10/10 Excellent

Carey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Cheyenne

Stayed 2 nights in Dec 2023

10/10 Excellent

Kara

Stayed 1 night in Dec 2023

2/10 Terrible

Shadia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

William

Stayed 2 nights in Dec 2023

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice comfortable rooms. No complaints here. Everything went well@
Stayed 2 nights in Dec 2023
Response from Nkau K. on Dec 20, 2023
Debra,I wanted to extend my gratitude for your valuable feedback. Your insights are greatly appreciated and contribute significantly to our efforts. We eagerly anticipate the opportunity to welcome you back in the near future.

10/10 Excellent

Kim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Jonathan on Mar 18, 2024
What a great review to see from you Kim! Thank you kindly and we hope to have you back with us soon!

8/10 Good

Gaelyn

Stayed 1 night in Dec 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jon H on Dec 20, 2023
Thank you James, we appreciate your support and hope to see you again!

2/10 Terrible

Heidi

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Toilet didn’t work and the bartender was really bad. Marriott price but absolutely not a Marriott!
Response from Nkau Kong Front Office Manager on Feb 14, 2024
Thank you for sharing your recent experience with us. We apologize for any inconvenience you may have encountered during your visit. Your feedback is valuable to us, and we would appreciate the opportunity to learn more about your experience. Please feel free to reach out to me directly to share any additional details or concerns you may have. We are committed to ensuring the satisfaction of our guests, and your input will help us improve our service. Thank you for your understanding, and we look forward to hearing from you.

10/10 Excellent

CHANGHWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Jon H on Dec 20, 2023
Thank you Changhwan. You are too kind! We hope to see you soon!