Exterior

Reviews of Gleddoch Golf & Spa Resort

4 out of 5
Gleddoch Golf & Spa Resort
Old Greenock Rd, Langbank, Port Glasgow, Scotland

Reviews

8.0

Very good

Rating 10 - Excellent. 344 out of 898 reviews" "
Rating 8 - Good. 279 out of 898 reviews" "
Rating 6 - Okay. 157 out of 898 reviews" "
Rating 4 - Poor. 84 out of 898 reviews" "
Rating 2 - Terrible. 34 out of 898 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room we had. Modern, clean and comfy. Staff were friendly and helpful. Hot tub over looked the River Clyde and Dumbarton Castle which was pretty amazing.
Stayed 1 night in Apr 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, rooms was comfortable and the overall property was excellent
Stayed 1 night in Apr 2024

6/10 Okay

mark

My wife and I were in room 43 and because of Air Conditioning Units outside our bedroom window we did not sleep due to the noise of them. The room wasn’t cheap and this spoilt our stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Elizabeth

The hot tub but had a wait as was very busy
Stayed 1 night in Mar 2024

10/10 Excellent

Nina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is amazing, well designed, SPA service is great, food is tasty and nice. Great walking area, picturesque place and great views from the room. All services are at the highest level.
Stayed 1 night in Mar 2024

4/10 Poor

Jordan

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2024

6/10 Okay

Tinashe

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Beautiful hotel from the outside, the restaurant was brilliant and staff were faultless. The only negatives I would have would be that the outdoor jacuzzi pool was closed the day we arrived, we were not made aware of this until we were in the spa and that was really the reason why we went there so was quite disappointing. Regarding the room it was spacious however it was roasting and I would say a bit of updating would be great, the finishings with things such as rust and the shower lining being black were just things that I really don’t appreciate when staying away. The spa itself probably needs an update too as it’s a bit dated and doesn’t give a premium service, despite people having slippers some people came in with shoes so the floor wasn’t great and just wasn’t up to standard. Overall the food and staff were great but the facilities were a bit of a let down as well as the room. I wouldn’t let that put you off but it’s not a premium which I would have hoped for when staying away.
Stayed 1 night in Jan 2024

8/10 Good

David

Stayed 1 night in Jan 2024

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are fitted to an excellent standard, including not one but two comfy chairs! The coffee machine had no operation instructions, making it difficult to enjoy a cup of coffee
Stayed 1 night in Jan 2024
Response from Rachel on Jan 21, 2024
Dear Ann, Thank you for sharing a review on your stay with us. I am very happy you were pleased with the excellent standards of your room and the comfortable chairs. Please accept my apologies there were no instructions for your coffee machine. I will pass your feedback to our Housekeeping team to ensure this is not missed in the future. Feedback is valuable to us as it allows us to improve our standards of service, so I thank you for bringing to my attention. We hope to welcome you back in the near future. Kind Regards, Duty Manager

2/10 Terrible

June

Travelled with group
Disliked: Staff & service
Was there for my 50th was ther was 4 hor did not get into th hottub or swimming pool no seats to sit on ther was lots of kids under age all in a out th hottub so niver got into nothing was th same th nex morning told th manger niver got nothing off him to it was a full joke
Stayed 1 night in Jan 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Brian

Stayed 1 night in Dec 2023

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Mrs JMSR Galbraith

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel good location staff friendly. Restaurant service was very slow but food was good.
Stayed 1 night in Dec 2023

6/10 Okay

Fiona

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2023

2/10 Terrible

Duncan

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! Celebrating a 40th 😁
Amazing stay as always , thank you to each and everyone at the gledoch for making our stay great 😁 and to top it off there's snow today ☃️ amazing outdoor spa experience in the snow 🩷
Stayed 1 night in Dec 2023

8/10 Good

Holly

Liked: Cleanliness, staff & service
Nice hotel but a bit rough around the edges, room could do with a refresh. Carpets were stained and wallpaper peeling. 'Hot' breafast was cold despite being in warm dishes. Wasnt expecting to be charged £50 on arrival incase i wanted room service, surely if i wanted to order something you could just bring a card reader to the room? No phone signal and wifi was terrible.
Stayed 2 nights in Nov 2023

4/10 Poor

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place for a relaxing weekend
Stayed 1 night in Nov 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Norma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5star
We were guests at a wedding.I could not fault a single thing.The wedding suite was just beautiful,the staff were so warm and welcoming I now will be booking a stay there.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Stayed 2 nights in Nov 2023

8/10 Good

Samantha

Travelled with group
Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
No signal or wifi connection
Why have a hotel with no phone signal or Wi-Fi available!? Had to change rooms as couldn’t even make a phone call! Ordered steak for room service and half was pure fat and couldn’t eat. Receptionist said would only be charged once for using room service for duration of stay but when checked out on bill it was on twice so be aware!
Stayed 2 nights in Nov 2023

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Fiona

Travelled with family
Comfy bed, nice room and fabulous breakfast
Stayed 1 night in Oct 2023
Response from Rachel on Nov 12, 2023
Dear Fiona, Thank you for taking the time to leave a review on your recent stay with us. I am delighted you loved your room and comfortable bed. I am also pleased to hear you found your breakfast fabulous. We hope to welcome you back in the near future. Kind Regards,

6/10 Okay

Richard

Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Andy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for Daughter’s wedding here. Beautiful surroundings, great food, comfortable clean rooms and absolutely amazing staff where nothing was too much trouble
Stayed 2 nights in Oct 2023

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

10/10 Excellent

Jayne

Stayed 1 night in Oct 2023

6/10 Okay

Cheryl

Stayed 2 nights in Oct 2023

8/10 Good

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel not far from central Glasgow. Only comment would be the restaurant although having stunning views was a bit souless. Could do with the lights dimmed, perhaps some candles and music. Otherwise really lovely place.
Stayed 2 nights in Oct 2023
Response from Rachel on Oct 18, 2023
Dear Stuart, Thank you for taking the time to leave a review on your recent stay with us. I am delighted you loved the stunning views over the Clyde. Gleddoch is a short journey of 20 minutes from Glasgow City Centre. Please accept my apologies you found the atmosphere not up to your expectations in our Vista Restaurant. I will pass your feedback to our Food & Beverage manager and make changes where required. Feedback is very valuable to us as it allows us to improve our standards of service. So I thank you for bringing this to my attention. I hope this has not tainted your experience for a return stay in the future. Kind Regards,Duty Manager

10/10 Excellent

John

Stayed 1 night in Oct 2023

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2023

10/10 Excellent

Jan

Stayed 1 night in Oct 2023

10/10 Excellent

Johnnie

Stayed 1 night in Sep 2023

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Stayed 1 night in Sep 2023

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a relaxing weekend. SPA area was a highlight. Being dog friendly was the greatest feature though !
Stayed 2 nights in Sep 2023
Response from Rachel on Oct 18, 2023
Dear Gordon, Thank you for taking the time to leave a review from your recent stay with us. I am delighted you loved your relaxing weekend away and made use of our spa and leisure facilities. I am happy to hear you brought your dogs on your special trip away and it was the highlight of your stay. We hope to welcome you back in the near future for another memorable experience. Kind Regards, Duty Manager

6/10 Okay

PAUL

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Lesley-ann

Stayed 1 night in Sep 2023

8/10 Good

Cailean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Propert sits high on a hill with a view over the Clyde to Dumbarton rock and beyond .Amazing views. golf course on site . Great dining with good choice of food. Lovely rooms either looking over the golf course or out to the Clyde. Spa facilities excellent. All round great experience !!
Stayed 1 night in Sep 2023
Response from Rachel on Oct 22, 2023
Dear Lesley, Thank you for taking the time to leave a review on your recent stay with us. I am delighted you loved the amazing views over the Clyde. I am glad you enjoyed your dining experience in our Vista Restaurant and found our evening menu had a good choice of dishes. I am also pleased you loved your room and made full use of our spa and leisure facilities. We hope to welcome you back in the near future for another memorable experience. Kind Regards, Duty Manager

10/10 Excellent

Sharon

Stayed 2 nights in Sep 2023

10/10 Excellent

t

Stayed 1 night in Sep 2023