All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Dear WayneThank you so much for reviewing your stay with us.We love that you had such a great place at Quest Warrnambool.We hope that we can welcome you back again soon.Kind RegardsNaomi SlapeFranchisee
Location is great. Rooms could use a refresh to update
Everything else was perfect.
Many restaurants within 5 min walk
Staff were very friendly and helpful
Kevin
Stayed 2 nights in Mar 2024
Response from Naomi on Mar 18, 2024
Dear KevinThank you for taking the time to review your recent stay with us.It is great that you were able to utilise our city location to walk to the restaurants and cafes that are situated mere metres from our hotel.Until next time,Kind RegardsNaomi SlapeFranchisee
Dear KathyThank you so much for your review of your recent stay with us.We love hearing that you found our rooms so clean.We hope to welcome you back again soon.Kind RegardsNaomi SlapeFranchisee
10/10 Excellent
Verified traveller
Travelled with group
Jan 6, 2024
Liked: Cleanliness, room comfort
Great location
Great place to stay, so close to many restaurants and the centre of the city. The only downfall is there are no lifts, so all luggage has to be carried up stairs, but management was happy to help if needed.
Verified traveller
Stayed 1 night in Dec 2023
Response from Naomi on Jan 14, 2024
Dear GuestThank you for your review, following your recent stay.It is great to hear that you enjoyed our central CBD location. Our friendly team are only too happy to assist with guest luggage requirements.We hope to see you again soon.Kind Regards Naomi SlapeFranchisee
Dear KylieThank you for your review, following your recent stay.It is great to hear that our friendly team were at it again, and that you enjoyed our central CBD location. We love being situated walking distance from Warrnambool's restaurants and cafes.We hope to see you again soon.Kind Regards Naomi SlapeFranchisee
Dear ScottThank you so much for taking the time to review your stay.We love that you appreciated our friendly and efficient check-in team.Until next time,Kind Regards Naomi SlapeFranchisee
This was an excellent property, spacious rooms and ample amenities. Very comfortable and happy to have a washing machine. Employees were all friendly and helpful.
Could use night tables in the bedroom.
Mary
Stayed 2 nights in Nov 2023
Response from Naomi on Dec 30, 2023
Dear MaryThank you for your lovely review!We love that you had such a great time here and were able to utilise the 'creature comforts' in our Executive Apartments of having a washing machine and dryer, to stay on top of that laundry!We look forward to welcoming you back next time.Kind RegardsNaomi SlapeFranchisee
We were allocated a good sized room which catered for guests with mobility issues as requested. We were very impressed with the willingness of staff to cater for our needs. We will be returning.
Geoff
Stayed 1 night in Dec 2023
Response from Naomi on Dec 30, 2023
Dear GeoffWow, thank you for your lovely review!We are so happy to hear that the team were able to accommodate your needs to ensure you had a great stay.We look forward to welcoming you back next time.Kind RegardsNaomi SlapeFranchisee
Excellent customer service from the Franchisee & close to great cafes and restaurants.
john
Stayed 3 nights in Nov 2023
Response from Naomi on Nov 13, 2023
Dear JohnThank you for taking the time to write your review, following your recent stay.We love that you were made to feel so welcome at our hotel, and that you were able to take advantage of having the local cafes and restaurants all within walking distance from our hotel.Until next time,Kind RegardsNaomi SlapeFranchisee
10/10 Excellent
Debra
Travelled with family
Oct 28, 2023
Liked: Cleanliness, room comfort
Debra
Stayed 2 nights in Oct 2023
Response from Naomi on Nov 3, 2023
Dear DebraThank you for the 10/10 scoring!We hope to see you again.Kind RegardsNaomi SlapeFranchisee
Friendly, helpful staff and comfortable bed and room.
Adam
Stayed 1 night in Oct 2023
Response from Naomi on Oct 24, 2023
Dear AdamThank you so much for taking the time to write your review, following your stay with us.We love that you found our beds so comfortable and our team so friendly.We hope to see you again soon.Kind RegardsNaomi SlapeFranchisee
We were greeted by friendly staff, given great advice on dining options for dinner all within walking distance. The accommodation was very clean, safe and comfortable.
Jeff
Stayed 1 night in Oct 2023
Response from Naomi on Oct 6, 2023
Dear JeffThank you so much for your lovely review, following your recent stay.It sounds as though our friendly team members were doing what they do best - providing excellent customer service! We love that you enjoyed your time here and hope that we can welcome you back again soon.Kind RegardsNaomi SlapeFranchisee
Dear StivenThank you for your review, following your recent stay.It is great to hear that our friendly team members helped to make your stay what it was.Until next time,Kind RegardsNaomi SlapeFranchisee
8/10 Good
David
Oct 1, 2023
David
Stayed 1 night in Sep 2023
Response from Naomi on Oct 5, 2023
Dear DavidThank you for your rating.Kind RegardsNaomi SlapeFranchisee
Excellent property will stay here again if ever in Warrnambool again.
Kelli
Stayed 1 night in Sep 2023
Response from Naomi on Oct 5, 2023
Dear KelliThank you so much for taking the time to write your review.We love that you enjoyed your time so much at Quest Warrnambool and we look forward to welcoming you back again hopefully soon.Until then,Kind RegardsNaomi SlapeFranchisee
Dear WayneThank you so much for your lovely review.It is so nice to hear that you felt safe here, and that you found our rooms clean and our staff friendly.Until next time,Kind RegardsNaomi SlapeFranchisee
Very clean and comfortable. Best place we’ve stayed in Warrnambool!
Blair
Stayed 5 nights in Aug 2023
Response from Naomi on Aug 30, 2023
Dear BlairThank you so much for your lovely review, following your stay with us at Quest Warrnambool.It makes us very happy to hear that we are the best place that you have ever stayed in, in Warrnambool! We are clearly doing something right!We look forward to welcoming you back whenever you are back out this way.Kind RegardsNaomi SlapeFranchisee
10/10 Excellent
Diane
Travelled with family
Aug 15, 2023
Liked: Cleanliness, room comfort
Consistently excellent Standard
Consistently very good accommodation, spacious, very clean and well managed .
First choice in Warrnambool for our frequent accommodation visiting family.
Diane
Stayed 2 nights in Aug 2023
Response from Naomi on Aug 17, 2023
Dear DianeThank you for your 5-star rating of Quest Warrnambool!We love that we are continually providing you with clean rooms, and friendly service, for each of your stays.We very much look forward to welcoming you and the family back for your next stay. Kind RegardsNaomi SlapeFranchisee
10/10 Excellent
Alex
Aug 10, 2023
Alex
Stayed 2 nights in Aug 2023
Response from Naomi on Sep 7, 2023
Dear AlexThank you for the 5 out of 5 rating for your stay with us at Quest Warrnambool.We hope to welcome you back again soon.Kind RegardsNaomi SlapeFranchisee
Dear MichaylaThank you for taking the time to complete your review.We love that you found our apartments so neat and tidy.We hope to see you again.Kind RegardsNaomi SlapeFranchisee
Dear SherrineThank you so much for your 5 star rating, following your stay with us at Quest Warrnambool.It is great that you were able to appreciate our central CBD location, and the perks that come with that!Until next time,Kind RegardsNaomi SlapeFranchisee
Great room for families. The adult's upstairs and the children down for quite time. Easy access and close to the main shopping area. Plenty of dining within walking distance. Highly recommend.
Linda
Stayed 1 night in Jul 2023
Response from Naomi on Jul 24, 2023
Dear LindaThank you for taking the time to review your recent stay with us.We love that you and your family enjoyed your time in our 3 Bedroom Executive Apartment. These have a great layout for families as, like you said, the adults can be relaxing upstairs with the children downstairs.Plus, with the private washing machine, tumble dryer and clothesline, it means you can stay on top of "family life" whilst on holiday!We hope that we see you again soon.Kind RegardsNaomi SlapeFranchisee
Motel was very central, clean and staff were very friendly
Jo
Stayed 1 night in Jun 2023
Response from Naomi on Jul 2, 2023
Dear JoThank you so much for your lovely review, following your recent stay with us.We love that you found our hotel so central, our team so friendly and our rooms so clean.We hope to welcome you back again soon.Kind RegardsNaomi SlapeFranchisee
Staff extremely helpful and welcoming.
Free parking.
Close to local amenities.
Marion
Stayed 6 nights in Jun 2023
Response from Naomi on Jun 21, 2023
Dear MarionThank you so much for the lovely review of your stay with us at Quest Warrnambool.We are so glad to hear that you found our team so welcoming and that you appreciated our great central CBD location.We hope to welcome you back again soon.Kind RegardsNaomi SlapeFranchisee
Dear ScottThank you so much for reviewing your stay with us at Quest Warrnambool.We love that you appreciated our central CBD location and how spacious our apartments are.Until next time,Kind RegardsNaomi SlapeFranchisee
10/10 Excellent
Diane
May 25, 2023
Diane
Stayed 5 nights in Apr 2023
Response from Naomi on May 29, 2023
Dear DianeThank you for the 10/10 rating!We hope to see you again at Quest Warrnambool soon.Kind RegardsNaomi SlapeFranchisee
Dear ValentinaThank you for taking the time to review your recent stay and for your 10/10 rating!We love that you enjoyed your time here with us and found us great value for money.We hope to see you again.Kind RegardsNaomi SlapeFranchisee
Dear PeterThank you so much for your 5/5 rating!We love that you found us such great value for money.We look forward to welcoming you back when you are next in town.Kind RegardsNaomi SlapeFranchisee
8/10 Good
Ian
May 11, 2023
Liked: Cleanliness, room comfort
Ian
Stayed 1 night in May 2023
Response from Naomi on May 16, 2023
Dear IanThank you for your rating.Kind RegardsNaomi SlapeFranchisee
10/10 Excellent
Denise
Apr 18, 2023
Liked: Cleanliness, room comfort
Best accomodation in Warrnambool
Love the location and staff are always so friendly and helpful
Denise
Stayed 2 nights in Apr 2023
Response from Naomi on Apr 23, 2023
Dear DeniseWhat a lovely review - thank you so much for taking the time to write it.We are so pleased that we continue to tick all the right boxes for you.We look forward to welcoming you back here when you are next in town.Kind RegardsNaomi SlapeFranchisee
We stayed here two nights in March 2023. The hotel was clean, the staff pleasant and the location fine. But, our room was very disappointing. We don't mind having a small room but we hated that the window looked out onto a fence (only a few feet from the window. It was a bit like being in a windowless box. We had no idea this would be the type of room we would be given. We didn't spend a lot of time in the room fortunately but it could have been a much nicer visit if we had had a different room or had been warned ahead of time.
Susan
Response from Naomi on Apr 17, 2023
Dear SusanThank you for your review of your recent stay.It is great that you appreciated how clean our rooms are, and how friendly our staff are.Can we suggest our One Bedroom Executive Apartment for your next stay. At over three times the size of the Studio Room, plus with full kitchen, living and dining rooms, private laundry facilities and balcony, we are sure that you will not be disappointed.Until then,Kind RegardsNaomi SlapeFranchisee
10/10 Excellent
Peter
Travelled with family
Apr 15, 2023
Liked: Cleanliness, room comfort
Fantastic Executive Apartments
Fantastic apartments. Staff very helpful and welcoming and superbly located for town shops and restaurants.
Peter
Stayed 1 night in Apr 2023
Response from Naomi on Apr 17, 2023
Dear PeterThank you so much for your lovely review.We love hearing that you really enjoyed your time in one of our Executive Apartments and that the staff were so welcoming during your stay.We hope to see you again.Kind RegardsNaomi SlapeFranchisee
Second time at Quest Warrnambool. Great property in a great location. Plenty of space in the apartment creating a home away from home vibe. We’ll be back.
Susan
Stayed 3 nights in Apr 2023
Response from Naomi on Apr 17, 2023
Dear SusanThank you for taking the time to write your lovely review, following your most recent stay with us at Quest Warrnambool.We love welcoming back our regulars and ensuring each stay is as good as the first.We look forward to seeing you again for your next stay.Kind RegardsNaomi SlapeFranchisee
10/10 Excellent
Michael
Apr 8, 2023
Liked: Cleanliness, room comfort
Really spacious and well equipped apartment. Very impressed and good value for money.
Michael
Stayed 1 night in Apr 2023
Response from Naomi on Apr 11, 2023
Dear MichaelThank you so much for the lovely review.We are so happy that you found us value for money, and appreciated our large and well-equipped apartments.We hope to see you again.Kind RegardsNaomi SlapeFranchisee
10/10 Excellent
Stephen
Apr 8, 2023
Liked: Cleanliness, room comfort
Short getaway
Nice place to stay, and location great.
Stephen
Stayed 1 night in Apr 2023
Response from Naomi on Apr 11, 2023
Dear StephenThank you for the great rating and your lovely comments.We are glad that you enjoyed your time with us.Until next time,Kind RegardsNaomi SlapeFranchisee
10/10 Excellent
Peter
Apr 7, 2023
Peter
Stayed 1 night in Apr 2023
Response from Naomi on Apr 11, 2023
Dear PeterThank you for the 10/10 score!Kind RegardsNaomi SlapeFranchisee
10/10 Excellent
Kirsty
Apr 1, 2023
Kirsty
Stayed 1 night in Mar 2023
Response from Naomi on Apr 11, 2023
Dear KirstyThank you for the great rating!Kind RegardsNaomi SlapeFranchisee
10/10 Excellent
Doug
Mar 24, 2023
Doug
Stayed 2 nights in Mar 2023
Response from Naomi on Apr 11, 2023
Dear DougThank you for the fantastic rating!Kind RegardsNaomi SlapeFranchisee
We were in a three bedroom apartment that included a lockup garage. The apartment was spotlessly clean. Rooms were large, beds and couches were extremely comfortable. Communication was great and staff very helpful. Great position. Would absolutely stay here again.
Cathrin-anne
Stayed 2 nights in Mar 2023
Response from Naomi on Apr 11, 2023
Dear Cathrin-anne Thank you so much for the lovely comments, following your stay at Quest Warrnambool.We love that you found, amongst other things, our rooms so clean, our beds so comfortable, and our staff so helpful.We hope to welcome you back again soon.Kind RegardsNaomi SlapeFranchisee
Great location, clean well sized rooms and friendly staff.
Clare
Stayed 2 nights in Feb 2023
Response from Naomi on Mar 8, 2023
Dear ClareThank you for writing your lovely review.We love that you enjoyed your time here with us, from our great CBD location, to our clean rooms and our friendly team members.We hope to see you again.Kind RegardsNaomi SlapeFranchisee
Dear MichelleThank you so much for writing your review, following your recent stay at Quest Warrnambool.We are so happy that you enjoyed your time here with our friendly team and hope to see you again soon.Kind RegardsNaomi SlapeFranchisee
Dear RossThank you for taking the time to write your review, following your stay with us.We are so pleased to hear that the team were able to provide you with a free room upgrade on your arrival - we like to 'surprise and delight' our guests, and it sounds as though we hit the mark for you!We hope to see you back again soon.Kind RegardsNaomi SlapeFranchisee
Dear MaryThank you for your review, following your recent stay with us.We love that you found our apartments so spacious and well equipped.We hope to welcome you back to the hotel again soon.Kind RegardsNaomi SlapeFranchisee