Ratings based on 297 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

Smoking

Posted 23-Mar-2015
This hotel was advertised as a non-smoking on whatever site I was looking at. It ended up having smoking rooms. Then we ended up surrounded by them and were told there was no way to move us.
5 out of 5
Recommended
for Everyone
by A verified traveller

Good Clean Hotel

Posted 13-Mar-2015
Pros: Breakfast and staff, and the 10 pm kids out of the pool rule
Cons: the entrance from the street is difficult to use and get into the parking area
Location: Next to 3 great places to eat and OfficeMax in case you need office supplies or services.
The room was clean and staff was great. Breakfast was simple but good.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Calgary AB

Very nice atay

Posted 11-Jan-2015
My experience with this hotel in Canada and US has been very nice. I recomend this hotel.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Lethbridge

It was a very nice place to stay.

Posted 8-Dec-2014
Pros: The location of the hotel was an easy access.
Cons: No need to improve. Like everything about the hotel.
Location: It was an easy access to get to Restaurants and to the Skating Rink my son played at a hockey tournament.
I enjoyed the hotel. The breakfast was awesome and pool. The staff was great and the rooms was clean.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 2-Dec-2014 on Hotels.com
5 out of 5
Recommended
for Couples
by Martinfrom Candle Lake, Sask, Canada

A Great Experience!! Excellent Hotel

Posted 2-Dec-2014 on Hotels.com
We spent 3 nights & were treated excellent. From the front desk, Patrick(a Flames fan), to Josh on shuttle & DJ on Housecleaning, these were great people as well as all others. The complimentary breakfast was second to no where else we have stayed. I would highly recommend this hotel to all that may stay in this area. You will be treated right! A very nice experience.
5 out of 5
Recommended
for Getaway With Friends
by Janefrom Canada

Allergic to feathers

Posted 1-Dec-2014 on Hotels.com
I was very pleased with the service. I am allergic to feathers & I forgot to tell the hotel ahead of time. After getting to our room & realizing some of the pillow were feather I called to front desk. They had polyester or cotton pillows to our room within a few minutes & took the feather ones out. Very impressive!! Thanks
5 out of 5
Recommended
for Families
by A verified travellerfrom montana

Posted 28-Nov-2014
hotel is fairley new so in nice condition. Staff at front desk & housekeeping were AMAZING!! it was my daughters 4th birthday, so we had to throw her party! We were able to use the eating area to decorate her cupcakes, decorate some tables, have the entire eating are to ourselves for the party since it was after breakfast time, host a light lunch, and have our family members join us (since we were from out of town to visit them). The housekeeping staff wished her a happy birthday throughout the day and the front desk people were helpful and accomdating! So totally going to stay there again, probably next month.
4 out of 5
Recommended
for Couples
by Robfrom Lethbridge

First Great Falls Trip

Posted 13-Nov-2014 on Hotels.com
Great hotel just of Highway 15. Newer build however walls and ceilings are very thin! Great staff. Breakfast was good. Selection of food was good and the staff kept it full.
4 out of 5
Recommended
for Families
by Charliefrom Calgary

Disappointed in bed comfort

Posted 10-Nov-2014 on Hotels.com
The mattresses weren't up to Hampton standard. You could feel the springs. We've always liked Hampton for their bed comfort.