Standard Room, 2 Queen Beds, Non Smoking

Reviews of Rodeway Inn

2 out of 5
Rodeway Inn
4855 28th Street SE, Grand Rapids, MI

Reviews

7.2

Good

Rating 10 - Excellent. 56 out of 188 reviews" "
Rating 8 - Good. 55 out of 188 reviews" "
Rating 6 - Okay. 36 out of 188 reviews" "
Rating 4 - Poor. 23 out of 188 reviews" "
Rating 2 - Terrible. 18 out of 188 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

jane

Liked: Cleanliness, staff & service, property conditions & facilities
The desk clerk was helpful and kind.
Stayed 4 nights in Mar 2024
Response from Guest Relations Management on Mar 27, 2024
Dear Jane, Wow, thanks for dropping us a line about your recent stay! We're thrilled that our desk clerk made such a positive impression on you. Being helpful and kind is what we're all about, and we're stoked that they left such a great impression.While we're over the moon that you had a positive interaction with our staff, we're curious—is there anything specific that we could improve upon to bump up that rating to a solid 5 out of 5? Your feedback is like gold to us, and we're always looking for ways to make your experience even better.Thanks again for choosing to stay with us, and we hope to have the pleasure of welcoming you back for an even more amazing stay in the future!

10/10 Excellent

Jama

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest Relations Management on Mar 23, 2024
Dear Jama, We're honored to receive your glowing 5 out of 5 rating! Your feedback means the world to us, and we're overjoyed to hear that you had such a fantastic experience with us. It's always our aim to ensure every guest feels delighted and pampered during their stay. We're ecstatic to know we hit the mark with you!

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
I never seen illegal activity going on at this place, its pretty quiet. The location is very convenient with food, shopping, and much more are walking distance to just a few miles away. They offer coffee every morning from the lobby. Also they have a washer amd and dryer for you to use anytime thats convenient for you.
Stayed 1 night in Mar 2024
Response from Guest Relations Management on Mar 14, 2024
Dear Danielle,Thank you for sharing your experience with us. We're pleased to hear that you found our hotel to be quiet and conveniently located, with amenities such as complimentary coffee and laundry facilities enhancing your stay. However, we take all feedback seriously, and I want to assure you that we are committed to maintaining a safe and comfortable environment for all our guests. If you have any concerns about illegal activities, please don't hesitate to reach out to our staff, as ensuring your safety and peace of mind is our top priority. We appreciate your feedback and hope to welcome you back for an even more enjoyable stay in the future.

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking
Stayed 2 nights in Mar 2024
Response from Guest Relations Management on Mar 12, 2024
Dear Danielle,We are overjoyed to learn that you had an amazing time while staying with us, as seen by your outstanding 8 out of 10 rating! Parking can be a very important part of any vacation, so we're happy to hear that it lived up to your expectations. Our staff puts out a lot of effort to make sure that everything about your visit—including parking—is easy and pleasant. We are really encouraged by your favorable feedback to keep providing outstanding service. We hope to have you back soon for another amazing visit!

4/10 Poor

Jason

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cheap spot to sleep. Lots of things needing repair. Get what you pay for. Staff was friendly.
Stayed 1 night in Feb 2024
Response from Guest Relations Management on Mar 11, 2024
Dear Jason,We deeply appreciate you taking the time to share your experience with us. Your feedback is invaluable in helping us improve our services. We're genuinely sorry to hear that your stay fell short of expectations due to the maintenance issues you encountered. Rest assured, we take such matters seriously and are actively working to address them to ensure a more comfortable experience for our guests. It's heartening to know that you found our staff friendly, and we'll continue to prioritize both the warmth of our hospitality and the quality of our facilities. We hope to have the opportunity to welcome you back and provide you with the exceptional stay you deserve.

2/10 Terrible

Nathan

Stayed 1 night in Feb 2024
Response from Guest Relations Management on Mar 21, 2024
Dear Nathan,We're truly sorry to see that your experience fell short of expectations. Your feedback is valuable to us, and we'd love to learn more about what we could have done to make your stay more enjoyable. Our team is committed to providing exceptional service and ensuring every guest feels welcomed and comfortable throughout their time with us. We hope to have the opportunity to welcome you back in the future and exceed your expectations. Please don't hesitate to reach out if there's anything we can do to make your next stay with us exceptional.

6/10 Okay

Alaeddin

Business traveller
Disliked: Property conditions & facilities
It’s ok property alone but not with family.
Stayed 1 night in Feb 2024
Response from Manager on Feb 24, 2024
Hello Alaeddin,We appreciate your feedback and regret to hear that the property did not meet your expectations for a family stay. Your comments help us to improve our guest experience continually. For a more enjoyable family trip in the future, we recommend reaching out to our management team to discuss your concerns further.

6/10 Okay

Monica

Stayed 1 night in Jan 2024
Response from Guest Relations Management on Jan 29, 2024
Dear Monica,We appreciate your decision to provide a rating, and while we're pleased to see that your overall experience was satisfactory, we also note that there might be areas where we can improve. Your insights are invaluable to us, and we would love to learn more about your stay to better address any concerns or areas that fell short of your expectations. Our commitment to providing a memorable experience is unwavering, and we hope to have the opportunity to welcome you back for a future stay, ensuring we exceed your expectations.

6/10 Okay

Patricia

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Close to airport. Convenient. Quiet. No coff in room or available.
Stayed 1 night in Jan 2024
Response from Guest Relations Management on Jan 19, 2024
Hi Patricia,Thank you so much for your feedback and kind words regarding the wonderful experience that youreceived during your most recent stay with us!I can't begin to tell you what it means to us to hear from guests like yourself who found ouraccommodations and services to be so welcoming and convenient in a time of need. I haveshared your compliments with our team, and I thank you for giving me the opportunity to recognizethem for a job well doneOn behalf of our entire staff, we thank you for your business, and we hope to see you again whenyour travels bring you back to the area!

10/10 Excellent

Viktor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
чисто. приветдивый и отзывчивый фронтдеск
Stayed 4 nights in Jan 2024
Response from Manager on Jan 20, 2024
Hello Viktor,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our hotel to be clean and our front desk staff to be friendly and responsive. We always strive to provide excellent service to our guests. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Kirk

Travelled with partner
Liked: Amenities
Stayed 1 night in Jan 2024
Response from Guest Relations Management on Jan 12, 2024
Hi Kirk!Thank you so much for your feedback and rating us 5-star during your most recent stay with us.We seek to give each guest a very comfortable and accommodating experience, and we arethrilled to hear of our success in this ambition. We will be sure to share your kind regards withour team.We thank you for your loyalty, and we look forward to your future visits!

10/10 Excellent

Lilyann

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Manager on Jan 10, 2024
Hello Lilyann,We are delighted to hear that you had a fantastic stay with us! We strive to provide exceptional experiences for our guests and it's great to know that we succeeded during your visit. If there's anything else we can do to make your next stay even more memorable, please let us know. We look forward to welcoming you back soon!

10/10 Excellent

Thelma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As indicated above property was clean, safe and there were dining and shopping options nearby within walkable distance. The property was affordable as well. The staff was friendly and respectful.
Stayed 3 nights in Dec 2023
Response from Manager on Jan 10, 2024
Hello Thelma,Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you found our property clean, safe, and conveniently located near dining and shopping options. Our team takes pride in providing friendly and respectful service to our guests. We hope to welcome you back for another enjoyable stay in the future.

4/10 Poor

Monica

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Manager on Jan 7, 2024
Hello Monica,We're sorry to hear that you had a less than satisfactory experience during your stay with us. We appreciate your feedback and would encourage you to reach out to our team directly with any specific concerns you may have. We're committed to improving our guests' experiences and would appreciate the opportunity to address any issues. Please don't hesitate to contact us.

4/10 Poor

Angela

Travelled with family and small children
Disliked: Staff & service, amenities
Nothing
Stayed 1 night in Dec 2023
Response from Manager on Jan 7, 2024
Hello Angela,Thank you for sharing your experience with us. We appreciate your feedback and apologize for any inconvenience you may have encountered. We strive to provide excellent service to all our guests and will take your comments into consideration for future improvements. If you have any further concerns, please don't hesitate to contact our management team directly.

6/10 Okay

James

Liked: Staff & service
Disliked: Amenities
Response from Guest Relations Management on Feb 5, 2024
Dear James, Thank you for taking the time to share your feedback with us. We appreciate your rating and would love to hear more about your experience to better understand how we can improve. Your satisfaction is our priority, and we value your input. If there are specific aspects that contributed to your 3 out of 5 rating, please feel free to share them with us. We are committed to making your future stays with us more enjoyable and addressing any concerns you may have. Your feedback is invaluable, and we hope to have the opportunity to exceed your expectations in the future.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Nov 2023
Response from Guest Relations Management on Dec 6, 2023
Hi Andrew!We're absolutely delighted to hear that you found our hotel to be a nice place to stay! Your kind words are music to our ears, and we couldn't be happier that you enjoyed your time with us. Creating a comfortable and enjoyable experience for our guests is our top priority, and it's fantastic to know that we hit the mark during your visit. We appreciate your positive feedback and hope to welcome you back for another fantastic stay in the near future. Safe travels, and thanks for choosing our hotel as your home away from home!

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that for such a fair price you get such a fair room. Everything was great.
Stayed 3 nights in Nov 2023
Response from Manager on Nov 29, 2023
Hello Sheila,Thank you for taking the time to share your positive feedback with us! We are thrilled to hear that you were impressed with the value and quality of your room. Our team works hard to provide excellent service and comfortable accommodations at a reasonable price. We hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Chad

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
This place cleaned up a LOT over the past 5-6 years. This used to be the town dump! Big kuddos to the new ownership. Could do better with coffee station though
Stayed 1 night in Nov 2023
Response from Guest Relations Management on Nov 20, 2023
Dear Chad,Your review made our day—thank you! We're pleased to hear that you've noticed the positive changes over the past 5-6 years. It's been quite a journey, and we're delighted that you appreciate the efforts of our new ownership in transforming what was once the town dump into a welcoming haven.Your feedback on the coffee station is valuable, and we're always looking for ways to enhance our guests' experience. Rest assured, we'll take your suggestion to heart and work on brewing up an even better coffee setup. We can't wait to welcome you back for another round of positive vibes and great transformations!

8/10 Good

Jackson

Stayed 1 night in Nov 2023
Response from Guest Relations Management on Nov 7, 2023
Dear Jackson,Thank you so much for taking the time to share your feedback and an 8 out of 10 rating with us! While it's unfortunate we didn't receive any specific comments, we truly value your input. Our goal is to ensure every guest enjoys a fantastic stay, and your thoughts help us make improvements. If you ever decide to return, we'd be thrilled to host you again and work even harder to earn that extra two points on your rating. Please don't hesitate to let us know how we can make your next visit a perfect 10!

4/10 Poor

Debra

Travelled with partner
Disliked: Amenities
The bed was so uncomfortable that neither my husband nor I could sleep. People were sitting in the hallway outside our door. No coffee in the rooms. People were yelling at 1:00 in the morning. It was a terrible night for us.
Stayed 1 night in Nov 2023
Response from Guest Relations Management on Nov 3, 2023
Dear Debra,We are truly sorry to hear about your recent experience at our hotel. Your comfort and satisfaction are our top priorities, and it's disheartening to know that we fell short of your expectations. We apologize for the discomfort you encountered with the bed and the disturbances caused by other guests. This is certainly not the experience we aim to provide. Please know that your feedback is incredibly valuable to us, and we will take immediate steps to address these issues and ensure that they do not happen again in the future. We would love the opportunity to make it up to you on a future stay, so please don't hesitate to reach out if you decide to return. Your comfort and a peaceful night's sleep are of utmost importance to us, and we are committed to providing a much better experience during your next visit.

6/10 Okay

James, Walden

Stayed 1 night in Oct 2023
Response from Guest Relations Management on Nov 21, 2023
Dear James,We appreciate the time you invested in leaving a review. While we're delighted that you selected our hotel for your recent visit, we also understand that there may have been aspects of your experience that didn't meet your expectations. Your insights are crucial to our ongoing efforts to enhance our guest experience, and we would love to learn more about your stay to ensure we address any areas for improvement. Our commitment is to provide exceptional service, and we appreciate the opportunity to exceed your expectations on your next visit.

8/10 Good

Alexis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on Oct 3, 2023
Hello Alexis,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Response from Manager on Oct 29, 2023
Hello Robert,Thank you for your 5-star rating! We're delighted to know that you had a fantastic stay with us. If there is anything else we can do to make your next visit even better, please let us know. We look forward to welcoming you back soon.

6/10 Okay

Philip

Liked: Cleanliness
Stayed 1 night in Aug 2023
Response from Guest Relations Specialist on Sep 1, 2023
Thank you for your feedback. So sorry your experience was not exceptional. We hope you will stay with us again so we may regain your trust.

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is very clean, tidy, pleasant staff, good price, excellent value for my money.
Stayed 1 night in Aug 2023
Response from Guest Relations Specialist on Aug 22, 2023
Thank you for your kind words! We're delighted to hear that you had a positive experience during your stay. Our team works hard to provide a clean and pleasant environment for our guests, and we're glad to know that you found our property to be a good value. We appreciate your feedback and hope to welcome you back in the future!

10/10 Excellent

EDWARD, HOLLISTER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this Rodeway Inn runs an excellent business. They are courteous, attentive and efficient. I've got to share one example, with a HUGE SHOUTOUT, that exemplifies their attention to important details: After a rain shower, one of the employees not only removed the water from outdoor tables and benches on the motel property but dried them with a towel. That is the strong American work ethic that made this country strong but that I see far too seldom anymore. Use this location as a standard to train all of your facilities to.
Response from Guest Relations Specialist on Aug 22, 2023
We greatly appreciate your feedback and kind words about our staff and property! It's wonderful to hear that our team's dedication and attention to detail stood out to you. We take pride in delivering exceptional service and maintaining a pleasant environment for our guests. Your positive feedback encourages us to keep up the good work, and we'll definitely strive to maintain these standards across all our locations. Thank you for your thoughtful review, and we look forward to serving you again in the future!

4/10 Poor

Dany

Liked: Staff & service
Nothing special
Stayed 1 night in Aug 2023
Response from Guest Relations Specialist on Aug 16, 2023
Hello Dany, Thank you for your feedback. We're sorry to hear that your experience was not exceptional. If you have any specific suggestions or areas where we can improve, please don't hesitate to let us know. Your feedback is valuable to us as we strive to enhance our guests' experiences.

10/10 Excellent

Levi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Guest Relations Specialist on Aug 7, 2023
Dear Levi, Thank you for your fantastic 10/10 rating! We're thrilled to know you had a wonderful experience during your stay. Your satisfaction is our goal, and we're delighted to have exceeded your expectations. We look forward to welcoming you back for another exceptional visit in the future.

4/10 Poor

Madison

Travelled with partner
Disliked: Cleanliness
I did not like that it specifically smelled like mold in our room.
Stayed 1 night in Jul 2023
Response from Guest Relations Specialist on Aug 3, 2023
We apologize for the moldy smell in your room. Your comfort is important, and we're addressing this issue promptly. Thank you for bringing it to our attention.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Guest Relations Specialist on Aug 2, 2023
We appreciate you sharing your kind recommendation. It's great to hear that you enjoyed our friendly service and clean accommodations. Thank you for your time in reviewing our hotel. Your words serve as an encouragement to our associates who strive to provide a pleasant stay.

6/10 Okay

Kendall

Business traveller
Liked: Cleanliness
Disliked: Amenities
Most everything has been updated which is very nice. It’s overall quite stale and no coffee in the rooms. All in all though it was a good value and I would stay again.
Stayed 2 nights in Jul 2023
Response from Guest Relations Specialist on Aug 2, 2023
Thank you for your feedback. We're glad you appreciated the updates. We'll take your suggestions into consideration. We look forward to welcoming you back in the future.

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Guest Relations Specialist on Jul 25, 2023
Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit.

6/10 Okay

Kristin

Business traveller, Travelled with group
Disliked: Property conditions & facilities
I was initially given a room that was already occupied. The rooms are not very clean. There is mold in the shower.
Stayed 2 nights in Jul 2023
Response from Guest Relations Specialist on Jul 19, 2023
Dear Kristin, Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you experienced during your stay. This is not the level of service and cleanliness we aim to provide, and we take your comments seriously. We will investigate the issues you mentioned and take immediate action to address them to ensure a more comfortable and pleasant experience for all our guests. Your satisfaction is important to us, and we hope you will consider giving us another opportunity to provide you with a much-improved stay in the future.

2/10 Terrible

Alyssa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Ill make a google review so i can post pictures for proof. The ONLY positive thing was the nice front desk agent. No elevator and steps with holes in them so you trip going up the stairway wide enough for one person at a time. no pool, a paper sign taped over where it used to say breakfast hours that says no breakfast even though on here it said there was; no coffee, tea, soaps nothing in the rooms. The pictures DO NOT match the rooms. the beds are horrible hard, you get two completely flat pillows, the tv had cheap service so no sort of family friendly channels (nick disney cartoon abc nothing) and was MUCH older than in photos so pixelated and widescreen so the small tv shows a smaller picture. The bed frame was literally falling apart (also have photos) they cut a hole for the tissues and didnt fill it so i could put my entire arm inside the wall from around the tissue box. (also have pictures) You do not get a change or extra towels. we had two people for three days and had one towel per person that whole time if you want to EXCHANGE you can go to the front desk during specific hours they do not clean rooms replace towels or sheets but every three days so if youre not alone bring your own garbage bags theres only one small can to use. (also have a photo of the sign proving this) have to reconnect to wifi regularly it just signs you out randomly. vending was cool but cash only so we didnt use them. 50$ incidental fee that takes 2 business weeks to return. more on google
Stayed 2 nights in Jul 2023
Response from Guest Relations Specialist on Jul 18, 2023
Dear Alyssa, Thank you for your feedback, and we appreciate you sharing your concerns with us. We sincerely apologize for the inconvenience you experienced during your stay. This is not the standard we strive to maintain, and we take your comments seriously. We will thoroughly investigate the issues you mentioned and take immediate action to address them. Our aim is to ensure a comfortable and pleasant experience for all our guests. We value your input, and we hope you will consider giving us another opportunity to provide you with a better stay in the future.

10/10 Excellent

Usha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My stay was overall great except the noises from the floor above and opposite of where i was staying. Disturbed sleep was annoying
Stayed 1 night in Jul 2023
Response from Guest Relations Specialist on Jul 17, 2023
Dear Usha, Thank you for sharing your feedback with us. We're glad to hear that your overall stay was great, but we sincerely apologize for the disturbances caused by noise from other guests. We understand the importance of a peaceful night's sleep, and we regret that we couldn't meet your expectations in this regard. Please know that your comments have been noted, and we'll take steps to address the noise issues to ensure a more comfortable experience for our future guests. Thank you for choosing our hotel, and we hope to have the chance to provide you with an even better stay on your next visit.

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 2 nights in Jun 2023
Response from Guest Relations Specialist on Jun 28, 2023
Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

10/10 Excellent

Jennifer

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay here! Everything was updated and clean. The guys working the front desk were nice as well!
Stayed 1 night in Jun 2023
Response from Guest Relations Specialist on Jun 22, 2023
Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

8/10 Good

Rainer

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jun 2023
Response from Guest Relations Specialist on Jun 21, 2023
Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit.

8/10 Good

Sally

Stayed 2 nights in Jun 2023
Response from Guest Relations Specialist on Jul 10, 2023
Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit.

4/10 Poor

Alexis, Brown deer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I didn’t expect much from the price. However I was let down even so. It smelled funny -the whole place especially my room. No elevator. Floors and walls felt thin. Bed was so uncomfortable so much so I felt I was sleeping on a triscuit. Again smell and upkeep of older building-sad. The people that work there seemed nice. Property wise though I locked both locks because it felt super unsafe.
Stayed 2 nights in Jun 2023
Response from Manager on Jun 18, 2023
Hello Alexis,We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement.

8/10 Good

Travis

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023
Response from Guest Relations Specialist on Jun 15, 2023
Hello Travis, Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

8/10 Good

Scott

Stayed 1 night in Jun 2023
Response from Guest Relations Specialist on Jun 28, 2023
We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

4/10 Poor

Jenny

Stayed 1 night in Jun 2023
Response from Guest Relations Specialist on Jun 26, 2023
We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to turn this experience around.

8/10 Good

Cornelis

Travelled with partner
Liked: Cleanliness, staff & service
Great option for when you're on a budget. Staff was nice and helpfull, bed comfortable, shower had good waterpressure. No complains. Older building and nothing fancy but good choice for the price.
Stayed 1 night in Jun 2023
Response from Guest Relations Specialist on Jun 6, 2023
Hello, Cornelis. We are glad to hear that you like some features of our hotel and that your entire stay was lovely. We appreciate your compliments on our employees and amenities. However, we apologize if any aspect of your visit disappointed you. We hope you will give us another chance so that we can give you a much better experience.

8/10 Good

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well-maintained and tidy. Budget properties sometimes look neglected, but the management is making a nice effort. Two bottles of water and a package of cookies were waiting in our room.
Stayed 1 night in Jun 2023
Response from Guest Relations Specialist on Jun 5, 2023
Hello Pamela, We are so glad to hear of your wonderful stay and the encounters you had with our team who are constantly striving to serve our guests with warm hospitality! We look forward to welcoming you back.

10/10 Excellent

Joel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The space served its purpose. I worked a midnight shift and the hotel was quiet, dark (with the shades drawn), private and comfortable. A great value!
Stayed 2 nights in Jun 2023
Response from Guest Relations Specialist on Jun 5, 2023
Hello, Joel. Thank you for being our guest with us and taking the time to share. Your review gives us all motivation to continue striving to give our visitors a comfortable stay. Having you stay with us was a pleasure, and we hope to see you again soon.

8/10 Good

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Decent place to stay. Staff was pleasant, building and room clean. Larger refrigerator than what I was expecting. 2 floors, but there is no elevator in the building that guests can use, FYI.
Stayed 1 night in Jun 2023
Response from Manager on Jun 3, 2023
Hello Kirk,On behalf of our entire staff, we thank you for your business and for your comments regarding our staff and your insights regarding our elevator. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel for the price.
Check in was easy. The guy at the front desk was respectful and helpful when asked questions. The room was clean and had a good ac unit which kept the room nice and cool. We only had one minor issue which was having to hold the flush button on toliet until toliet flushed all the way down. The parking lot was well lit and had no concens over safety during stay. Overall, it was a good experience and will most likely stay here again.
Stayed 1 night in May 2023
Response from Guest Relations Specialist on May 15, 2023
Hi Allan, Thank you for taking the time to provide input and recognize our hardworking staff's efforts to be as accommodating, supportive, and welcoming as possible. We are particularly pleased to share this review with our employees, who work tirelessly to make you feel at home. We are glad that you had a seamless check-in and that our room, housekeeping, and amenities exceeded your expectations. Thank you for sharing your experience with us, and we look forward to serving you again!

6/10 Okay

Greg

Stayed 1 night in May 2023
Response from Guest Relations Specialist on Jun 5, 2023
Hi, Greg. We regret to discover that you weren't thoroughly impressed with us during your most recent stay. On behalf of our entire team, we would like to apologize for failing to exceed your expectations. Your rating will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for you and other guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.