Note fondée sur 181 évaluations vérifiées
3,7 Propreté de la chambre
3,8 Service et personnel
3,7 Confort de la chambre
3,5 État de l’hôtel
Avis Expedia vérifiés
par un voyageur vérifié
Publié le 26 mars 2024
The desk clerk was helpful and kind.
Commentaires de Gestion de l’hôtel
27 mars 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Jane, Wow, thanks for dropping us a line about your recent stay! We're thrilled that our desk clerk made such a positive impression on you. Being helpful and kind is what we're all about, and we're stoked that they left such a great impression.While we're over the moon that you had a positive interaction with our staff, we're curious—is there anything specific that we could improve upon to bump up that rating to a solid 5 out of 5? Your feedback is like gold to us, and we're always looking for ways to make your experience even better.Thanks again for choosing to stay with us, and we hope to have the pleasure of welcoming you back for an even more amazing stay in the future!
par un voyageur vérifié
Publié le 21 mars 2024
Commentaires de Gestion de l’hôtel
23 mars 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Jama, We're honored to receive your glowing 5 out of 5 rating! Your feedback means the world to us, and we're overjoyed to hear that you had such a fantastic experience with us. It's always our aim to ensure every guest feels delighted and pampered during their stay. We're ecstatic to know we hit the mark with you!
par un voyageur vérifié
Publié le 14 mars 2024
I never seen illegal activity going on at this place, its pretty quiet. The location is very convenient with food, shopping, and much more are walking distance to just a few miles away. They offer coffee every morning from the lobby. Also they have a washer amd and dryer for you to use anytime thats convenient for you.
Commentaires de Gestion de l’hôtel
14 mars 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Danielle,Thank you for sharing your experience with us. We're pleased to hear that you found our hotel to be quiet and conveniently located, with amenities such as complimentary coffee and laundry facilities enhancing your stay. However, we take all feedback seriously, and I want to assure you that we are committed to maintaining a safe and comfortable environment for all our guests. If you have any concerns about illegal activities, please don't hesitate to reach out to our staff, as ensuring your safety and peace of mind is our top priority. We appreciate your feedback and hope to welcome you back for an even more enjoyable stay in the future.
par un voyageur vérifié
Publié le 12 mars 2024
Parking
Commentaires de Gestion de l’hôtel
12 mars 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Danielle,We are overjoyed to learn that you had an amazing time while staying with us, as seen by your outstanding 8 out of 10 rating! Parking can be a very important part of any vacation, so we're happy to hear that it lived up to your expectations. Our staff puts out a lot of effort to make sure that everything about your visit—including parking—is easy and pleasant. We are really encouraged by your favorable feedback to keep providing outstanding service. We hope to have you back soon for another amazing visit!
par un voyageur vérifié
Publié le 11 mars 2024
Cheap spot to sleep. Lots of things needing repair. Get what you pay for. Staff was friendly.
Commentaires de Gestion de l’hôtel
11 mars 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Jason,We deeply appreciate you taking the time to share your experience with us. Your feedback is invaluable in helping us improve our services. We're genuinely sorry to hear that your stay fell short of expectations due to the maintenance issues you encountered. Rest assured, we take such matters seriously and are actively working to address them to ensure a more comfortable experience for our guests. It's heartening to know that you found our staff friendly, and we'll continue to prioritize both the warmth of our hospitality and the quality of our facilities. We hope to have the opportunity to welcome you back and provide you with the exceptional stay you deserve.
par un voyageur vérifié
Publié le 29 févr. 2024
Commentaires de Gestion de l’hôtel
21 mars 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Nathan,We're truly sorry to see that your experience fell short of expectations. Your feedback is valuable to us, and we'd love to learn more about what we could have done to make your stay more enjoyable. Our team is committed to providing exceptional service and ensuring every guest feels welcomed and comfortable throughout their time with us. We hope to have the opportunity to welcome you back in the future and exceed your expectations. Please don't hesitate to reach out if there's anything we can do to make your next stay with us exceptional.
par un voyageur vérifié
Publié le 24 févr. 2024
It’s ok property alone but not with family.
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Manager, Gestion de l’hôtel
Hello Alaeddin,We appreciate your feedback and regret to hear that the property did not meet your expectations for a family stay. Your comments help us to improve our guest experience continually. For a more enjoyable family trip in the future, we recommend reaching out to our management team to discuss your concerns further.
par un voyageur vérifié
Publié le 28 janv. 2024
Commentaires de Gestion de l’hôtel
29 janv. 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Monica,We appreciate your decision to provide a rating, and while we're pleased to see that your overall experience was satisfactory, we also note that there might be areas where we can improve. Your insights are invaluable to us, and we would love to learn more about your stay to better address any concerns or areas that fell short of your expectations. Our commitment to providing a memorable experience is unwavering, and we hope to have the opportunity to welcome you back for a future stay, ensuring we exceed your expectations.
par un voyageur vérifié
Publié le 17 janv. 2024
Close to airport. Convenient. Quiet. No coff in room or available.
Commentaires de Gestion de l’hôtel
19 janv. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Patricia,Thank you so much for your feedback and kind words regarding the wonderful experience that youreceived during your most recent stay with us!I can't begin to tell you what it means to us to hear from guests like yourself who found ouraccommodations and services to be so welcoming and convenient in a time of need. I haveshared your compliments with our team, and I thank you for giving me the opportunity to recognizethem for a job well doneOn behalf of our entire staff, we thank you for your business, and we hope to see you again whenyour travels bring you back to the area!
par un voyageur vérifié
Publié le 15 janv. 2024
чисто. приветдивый и отзывчивый фронтдеск
Commentaires de Gestion de l’hôtel
20 janv. 2024 par Manager, Gestion de l’hôtel
Hello Viktor,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our hotel to be clean and our front desk staff to be friendly and responsive. We always strive to provide excellent service to our guests. We hope to have the opportunity to welcome you back in the future.