Seasonal outdoor pool

Reviews of Clarion Inn Grand Junction

2.5 out of 5
Clarion Inn Grand Junction
755 Horizon Drive, Grand Junction, CO

Reviews

8.8

Excellent

Rating 10 - Excellent. 610 out of 1097 reviews" "
Rating 8 - Good. 307 out of 1097 reviews" "
Rating 6 - Okay. 112 out of 1097 reviews" "
Rating 4 - Poor. 43 out of 1097 reviews" "
Rating 2 - Terrible. 25 out of 1097 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great property
Stayed 1 night in Mar 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient living, leisure and play area.
Stayed 1 night in Mar 2024
Response from Tracy S., GM on Mar 26, 2024
Joseph, Thank you for taking the time to share your thoughts concerning our hotel. We are so glad you enjoyed you’re time here. We look forward to seeing you again in the future.

8/10 Good

Todd

Liked: Cleanliness, staff & service
.
Stayed 3 nights in Mar 2024
Response from Tracy S., GM on Mar 25, 2024
Todd,Thank you for your stay and kind rating. We hope to see you again the next time you visit Grand Junction.

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is always friendly and helpful. It's easy access to the I-70. It's my go to stop on the way to Denver.
Stayed 1 night in Mar 2024
Response from Tracy S., GM on Mar 25, 2024
Ronald, We are delighted to hear that you enjoyed your brief stay with us here at Clarion Inn Grand Junction. We look forward to your next visit to Grand Junction.

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nosy rooms.
Stayed 1 night in Mar 2024
Response from Tracy S., GM on Mar 25, 2024
Sherry,Thank you for taking the time to share your thoughts concerning our hotel. Your feedback is very important to us. We hope that you will give us another opportunity in the future.

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Tracy S., GM on Mar 22, 2024
Cindy,Thank you for your stay and your wonderfully kind review. We look forward to seeing you again the next time you are in Grand Junction.

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always have a good experience at Clarion!
Stayed 1 night in Mar 2024
Response from Tracy S, GM on Mar 22, 2024
Lisa, Thank you for your review and your stay with us. We love receiving positive reviews to ensure we are maintaining comfort for our guests. Hope to see you on your next trip to Grand Junction.

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was friendly, helpful and professional. Room was clean, location was convenient. Great amenities including pool tables, Pac Man, pool and hot tub. Typical motel breakfast but with professional and courteous service. Would certainly stay here again.
Response from Tracy S, GM on Mar 22, 2024
Karen, It's delightful to know that you found our team to be welcoming and helpful during your visit. Our goal at the Clarion Inn Grand Junction is to make sure that all of our guests enjoy excellent service and comfortable accommodations and we are happy that we met that goal during your recent visit. We truly appreciate the kind words and hope you'll join us again soon.

8/10 Good

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Was not expecting the $50.00 deposit for the room.
Stayed 1 night in Mar 2024
Response from Tracy S., GM on Mar 22, 2024
Gary, Thank you for taking the time to share your thoughts about our hotel. We know you have a lot of choices out there and we are so glad you chose us.

10/10 Excellent

Marybeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice, hotel clean & comfy, breakfast had a nice variety of food. The outside of the motel looks a little bland, generic, not as inviting but everything else was fantastic.
Stayed 1 night in Mar 2024
Response from Tracy S., GM on Mar 11, 2024
Marybeth, Thank you for your kind feedback. We were happy to provide you with clean and comfortable place to rest. We hope to see you again the next time you visit Grand Junctions.

10/10 Excellent

GREG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great People on Staff!!!!!!!
Stayed 1 night in Feb 2024
Response from SJ, Operations Manager on Mar 5, 2024
Greg,Thank you for your feedback!

10/10 Excellent

vernie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Mar 2024
Response from SJ, Operations Manager on Mar 5, 2024
Vernie,Thank you for staying with us!

6/10 Okay

julia

Travelled with family
Liked: Cleanliness
Staff was very kind and helpful, and the facilities and rooms were very clean. There did not seem to be any overseeing of the pool/hot tub and the first night we were there it was overrun by unsupervised kids, yelling and being unsafe for the evening hours. At one point there were more than 10 squeezed into the hot tub, and kids in life jackets jumping in and out between hot tub and the pool. Luckily the other nights were better and we were able to enjoy these amenities (the reason we picked this hotel was the access to pool and hot tub). Beds were terribly uncomfortable, by far the most uncomfortable mattresses I have come across in hotel stays. I don't think they were old, just cheap. Our room did not have a window, which I didn't realize was even a possibility until we had already checked in and I didn't want to bother the very nice ladies at the counter. Our door opened up to the hallway, and then we had a sliding door that opened up to another inner hallway overlooking the common area. There was no way to get any natural light in whatsoever without anyone walking by being able to see entirely into our room, and no way to get fresh air. Lastly, the heating/cooling system was extremely loud, even turned at the lowest setting. When we tried to just switch it to "off" it sounded like a toilet running, which was even worse, so we left it on low during our stay. Location was great, parking was easy. Breakfast was good each morning and all of the staff was very friendly.
Stayed 3 nights in Feb 2024
Response from Tracy S., GM on Mar 1, 2024
Julia, We very much appreciate and value your feedback. . We appreciate the compliments and concerns and on behalf of our entire team, I would like to apologize as our goal is to provide all of our guest's a comfortable and relaxing stay. I will share your comments with my maintenance and housekeeping departments to get the issues resolved for our future guests. Thank you for taking the time to share your feedback. We hope that you will give us another opportunity in the future.

10/10 Excellent

Casey

Travelled with partner
Lovely staff great breakfast and convenient location could be a little cheaper in price, but not too bad for affordability highly recommended
Stayed 3 nights in Feb 2024
Response from Tracy S., GM on Feb 27, 2024
Casey,Thank you for your kind review. We are glad to hear that our property was in a convenient location during your travels in Colorado. Additionally our team is delighted to know that you enjoyed our hot breakfast to get your day started off just right. It will be our pleasure to welcome you back the next time you are in Grand Junction!

4/10 Poor

Kelly

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The older ladies working the front desk very rude an actually laughed at some of the questions I asked them . A the rooms definitely need work …dirty curtains large marks on headboard,bathroom ceiling in poor shape possible mold . Large groups of adolescents running up a down stairs an hallways . Yelling a playing .
Stayed 1 night in Feb 2024
Response from SJ, Operations Manager on Feb 25, 2024
Kelly,I sincerely apologize for your experience! I will be looking into this matter so that I may address it personally. Thank you for bringing the issue with staff to my attention.

10/10 Excellent

jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from SJ, Operations Manager on Feb 19, 2024
Jeremy,Thank you for staying with us, we are happy you enjoyed your stay!

8/10 Good

Suzanne

Travelled with family
Clean room, great breakfast, helpful and professional staff. No complaints.
Stayed 1 night in Feb 2024
Response from Tracy S., GM on Feb 14, 2024
Suzanne, We care deeply about the comfort of our guests and are pleased to read your positive comments about our clean facilities, friendly service and great breakfast. We hope to see you again the next time you visit Grand Junction.

8/10 Good

Raphael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, breakfast could be better, it was cold and flavorless. Clean and comfortable room.
Stayed 1 night in Feb 2024
Response from Tracy S., GM on Feb 14, 2024
Raphael,We sincerely appreciate and value your feedback. We take pride in delivering an exceptional value! It is, however, evident that we have some room to make improvements. Your constructive feedback will be shared with our team to ensure that we are correcting any and all issues. For an even better stay in the future, choose us again!

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was great
Stayed 1 night in Feb 2024
Response from Tracy S., GM on Feb 8, 2024
Ian, Thank you so much for choosing the Clarion Inn and for the positive feedback. We look forward to your next visit.

10/10 Excellent

Marcos

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
My kids love this place
Stayed 3 nights in Jan 2024
Response from Tracy S., GM on Feb 8, 2024
Marcos, Thank you so much for the positive review. We love that we are a great family location with lots to do for both the kids and the big kids in every family. We look forward to your next visit to Grand Junction.Thank you

10/10 Excellent

Thomas

Stayed 1 night in Jan 2024
Response from Tracy S., GM on Mar 22, 2024
Thomas, Thank you for the wonderful kind rating. We hope to see you again the next time you visit Grand Junction.

10/10 Excellent

Fidel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a clean and nice property especially for the price. They served the best free breakfast with more options than any other I've experienced at other hotels.
Stayed 2 nights in Oct 2023
Response from Tracy S., GM on Feb 6, 2024
Fidel,Thank you for your positive feedback. We are delighted to hear that we could provide you with clean and comfortable accommodations. Additionally it is great to hear that you enjoyed a good breakfast to get your day started off just right. We look forward to seeing you again soon.

4/10 Poor

Callan

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Tracy S., GM on Feb 6, 2024
Callan, Thank you for your feedback. We apologize for not meeting your needs during your recent stay. We hope to have an opportunity to have you as our guest once again in the future.

8/10 Good

Laurie, Waianae

Travelled with family
Liked: Cleanliness, staff & service
We always stay here when we fly out of Grand Junction airport. Pros: Comfortable beds and affordable rates, with free extended parking. Staff is friendly and accommodating. Good breakfast. Cons: The bathroom needs updating. Noisy neighbors and dogs barking in the room next to ours. Air conditioner/heater was hard to control the temperature.
Stayed 1 night in Feb 2024
Response from Tracy S., GM on Feb 6, 2024
Laurie, Thank you for your feedback, We appreciate the compliments and concerns your input helps us in our efforts to provide excellent service for all our guests. We look forward to seeing you in the future.

10/10 Excellent

Danna

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Tracy S., GM on Feb 6, 2024
Danna,Thank you for your stay and awesome rating. We look forward to see you again soon.

10/10 Excellent

Leroy, Cheyenne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Tracy S., GM on Jan 26, 2024
Leroy,Thank you for your stay and the awesome rating. We look forward to seeing you again.

8/10 Good

Larry

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for trips for families with kids and teens. But that does also bring the normal issues with places that have a lot of kids staying there. Great stay overall.
Stayed 2 nights in Jan 2024
Response from Tracy S., GM on Jan 22, 2024
Larry, Thank you so much for the positive review. We love that we are a great family location with lots to do for both the kids and the big kids in every family. We look forward to your next visit to Grand Junction.

10/10 Excellent

kathleen

Stayed 1 night in Jan 2024
Response from Tracy S., GM on Jan 22, 2024
Kathleen,Thank you for your stay and the wonderfully kind rating. We hope to see you again soon.

6/10 Okay

Misty

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room smelt like something had burnt up (like a hair dryer) and I tried calling the front desk and the phone didn't work and the air/ heat didn't seem to work right. The rooms are pretty dated and my bed was super squeky every time I moved.
Stayed 2 nights in Jan 2024
Response from Tracy S., GM on Jan 16, 2024
Misty, Thank you for taking the time to share your thoughts concerning our hotel. Your feedback is very important to us. We appreciate the compliments and concerns. I will be sharing your feedback with my staff to resolve your issues. We look forward to seeing you again in the future.

10/10 Excellent

Deyonca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How close the pool was to our room
Stayed 1 night in Jan 2024
Response from Tracy S., GM on Jan 16, 2024
Deyonca, Thank you for taking the time to share your thoughts about our hotel. We know you have a lot of choices out there and we are so glad you chose us.

8/10 Good

Barbara

Liked: Cleanliness, staff & service
Dated, but nice and clean.
Stayed 3 nights in Dec 2023
Response from Tracy S., GM on Jan 11, 2024
Barbara, Thank you for your positive feedback. We pride ourselves on keeping our hotel clean and well maintained. We look forward to seeing you on your next visit to Grand Junction.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was top notch. Desk staff (Tricia) was warm, friendly and welcoming.
Stayed 1 night in Jan 2024
Response from Tracy S., GM on Jan 9, 2024
Joseph,Our goal at Clarion Inn Grand Junction is to make sure that all of our guests enjoy excellent service and comfortable accommodations. It's delightful to know that you found Tricia to be welcoming and helpful during your visit. We truly appreciate the kind words and hope you'll join us again soon.

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in staff were super friendly and my room was easy to get to and clean.
Stayed 1 night in Jan 2024
Response from Tracy S., GM on Jan 9, 2024
Jon,We were happy to provide you with a clean, comfortable place to rest. . Our friendly staff strives to ensure all our guests feel at home and will be glad you appreciated their efforts. We look forward to your next visit If your travels bring you back to Grand Junction.

6/10 Okay

Ruth

Stayed 1 night in Jan 2024
Response from Tracy S., GM on Jan 26, 2024
Ruth,Thank you for your feedback.We hope to see you again soon.

6/10 Okay

Marco

Stayed 1 night in Dec 2023
Response from Tracy S., GM on Jan 9, 2024
Marco,Thank you for your feedback. I hope that you will give us another opportunity in the future.

10/10 Excellent

John

Stayed 1 night in Dec 2023
Response from Tracy S., GM on Jan 9, 2024
John, Thank you for your stay and wonderfully kind rating. We look forward to seeing you again soon.

2/10 Terrible

Janice

Stayed 1 night in Dec 2023
Response from Tracy S., GM on Jan 22, 2024
Janice,Thank you for taking the time to share your feedback about our hotel. We know you have a lot of choices out there and so sorry that we did not meet your needs.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and affordable.
Stayed 1 night in Dec 2023
Response from Tracy S., GM on Jan 1, 2024
Jennifer,Thank you for your kind review. We are glad to hear that our property was in a convenient location during your travels in Colorado. When your journey brings you back to the area, choose us again!

8/10 Good

marvin, Winkler

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Tracy S., GM on Jan 1, 2024
Marvin, Thank you for your stay and the kind rating. We hope to see you again the next time you visit Grand Junction.

8/10 Good

Heloisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Tracy S., GM on Jan 1, 2024
Heloisa, Thank you for your kind rating. We hope to have you as our guest again in the near future.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tracy S., GM on Jan 31, 2024
Andrew,Thank you for the awesome 5 star rating. We hope to see you again the next time you visit Grand Junction.

10/10 Excellent

Lonzo

Stayed 1 night in Dec 2023
Response from Tracy S., GM on Dec 26, 2023
Lonzo,Thank you for the awesome rating. We look forward to your next visit.

10/10 Excellent

melanie

Stayed 1 night in Dec 2023
Response from Tracy S., GM on Dec 26, 2023
Melanie,Thank you for your stay and wonderful rating. We hope to see you again in the near future.

10/10 Excellent

Greg

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tracy S., GM on Dec 25, 2023
Greg,Thank you for your wonderful rating. We hope to see you on your next visit to Grand Junction.

4/10 Poor

bill

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Not much to say. Rude desk clerk for hard of hearing customer.Unknown deposit before paying. One little shower towel for each person. Blood on the interior curtains. Layout is a maze to find room for first and last customer. TV is a technicians nightmare to operate. Needles to say won't be back.
Stayed 1 night in Dec 2023
Response from Tracy S., GM on Dec 25, 2023
Bill,Allow me to apologize on behalf of our hotel for failing to meet your expectations during your recent visit. We hope that you will give us another opportunity in the future to provide you with a much better guest experience.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay after a long day driving
Stayed 1 night in Dec 2023
Response from Tracy S., GM on Dec 25, 2023
Deborah, We loved having you here at Clarion Inn Grand Junction. Thank you for the positive words! It is fantastic to hear that you could relax at the end of a long day with us.

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the remodel. Great beds and Nice breakfast bar! Our toilet needed attention, it ran if didn't jiggle it.
Stayed 1 night in Dec 2023
Response from Tracy S., GM on Dec 25, 2023
Mary,Thank you for taking the time to share your thoughts concerning our hotel. Your feedback is very important to us. We appreciate the compliments and concerns. Your comments will be shared with my maintenance staff to resolve the issue you noted. We look forward to seeing you again in the future.

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good people
Super nice people….room was close to back so a little noisy. They really helped out on a missing backpack. Thanks
Stayed 1 night in Dec 2023
Response from Tracy S., GM on Dec 20, 2023
James,So nice to hear from you and your thoughts about our hotel. Thank you for staying with us during your time in Grand Junction. We are looking forward to your next visit.

8/10 Good

Kirk

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Room was clean. Front desk reception ladies were extremely kind and helpful.
Stayed 1 night in Dec 2023
Response from Tracy S., GM on Dec 18, 2023
Kirk,Thank you so much for the positive feedback. After a long day of traveling everyone needs a nice clean place to relax. We look forward to seeing you on your next trip to Grand Junction.

8/10 Good

Karinda

Stayed 1 night in Dec 2023
Response from Tracy S, GM on Dec 18, 2023
Karinda,Thank you for your stay and kind rating. We look forward to your next visit.