Ratings based on 527 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
69% of guests recommend
3.0 Room cleanliness
3.2 Service & staff
3.0 Room comfort
2.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Everyone
by A verified travellerfrom mb

usually a great hotel

Posted 1-Jan-2015
Pros: the pool area if it was in working order.
Cons: keep the heat on in your rooms.
Location: nothing really to do around the hotel there is a MCD across the street , a hugos down the street. other than that nothing close.
usually we love staying here, but this time there was no heat in our room and it was -30C outside so it was freezing and with two kids under 5 not pleasant. when we swimming the first night all the lights were out except one so hard to see the kids. the next morning the big pool with the waterslide was closed for maintenance, which they did not inform anyone that checked in. other couples asked if we were warned and we were not. the breakfast was great thought lots of selection. the room was clean but the blankets are not the warmest ... I'm sure if we had heat in our room it would be sufficient.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom H

Small hotel. Needed some updates

Posted 20-Dec-2014
Came to grandforks for a shopping weekend. I came with my mom and aunt. We shared a two queen room. We loved that it had its own door to access from the parking lot. The room was basic. Did not have a fridge or microwave. It was clean. The hotel staff were nice. The room needed some small repairs but was really good stay overall. We would stay here again :-)
1 out of 5
by A verified traveller

What a dump

Posted 5-Dec-2014
Cons: Needs to be redone from top to bottom very dirty.
Long black hair in tub and on wall of shower/tub! Terrible!! Looked up in bathroom, ceiling was a hole and toilet paper was shoved in it. No food at breakfast at 6am. Bed was bad, didn't even sleep under covers as didn't think they were clean. Only good thing was the young lady bartending, very social as I was the only one in the place. (Wonder why) Booked on line so I couldn't cancel, read reviews before booking because I didn't and all the ones I read after the fact were true it was a dump!
3 out of 5
Recommended
for Everyone
by A verified traveller

Good place to stay

Posted 5-Dec-2014
If you're looking for a place with a hot tub, pool, kid pool area and great variety for breakfast (waffles included!) then this is a good place to stay. It's great for people who want a decent place to rest but wanting to spend the day out and about.
3 out of 5
by A verified travellerfrom Winnipeg

Nice hotel but needs updating.

Posted 1-Dec-2014
Internal and external access to your room is very convenient. Walls are not very sound proof so you can hear noisy neighbors if you have them. Small bathroom but functional.
1 out of 5
by A verified traveller

Terrible service

Posted 1-Dec-2014
We waited 35 minutes for our shuttle in 17 degree temps. Dirty pool.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom winnipeg, mb

Decent with great pool area for kids

Posted 30-Nov-2014
Rooms r decent. Clean just needs some updating throughout hotel. But pool area is great with Kids splash area, water slide and large hotub.
3 out of 5
by A verified traveller

Double Dipping

Posted 27-Nov-2014
Value was ok but Hotel charged my card for the room after it was paid by expedia. I am hoping for a refund now as front desk staff said she couldn't reverse the charge on the spot. She assured me the manager will issue a refund which should show up on my card in a few days.
2 out of 5
Recommended
for Business Travellers
by A verified traveller

Just ok

Posted 21-Nov-2014 on Hotels.com
It was tough to regulate the room temp. Was either way too hot or way too cold.
3 out of 5
Recommended
for Everyone
by A verified traveller

Hotel is good for shuttle and car park to airport

Posted 21-Nov-2014
Pros: Shuttle to airport and car parking for extended time away.
Cons: Drafts door to outside could be improved for cold weather we have.
Location: Shopping, restaurants close
Staff very helpful and knowledgeable.. Could be better at shuttle info being set up for time for pickup. Room was clean and comfortable. Have stayed before several times and would definitely stay again.. Would ask for inside room as outside door very drafts in cold weather