2 outdoor pools

Reviews of Wyndham Reef Resort Grand Cayman

3.5 out of 5
Wyndham Reef Resort Grand Cayman
2221 Queens Highway, Collier's Bay, East End, Grand Cayman

Reviews

8.4

Very good

Rating 10 - Excellent. 433 out of 1000 reviews" "
Rating 8 - Good. 376 out of 1000 reviews" "
Rating 6 - Okay. 126 out of 1000 reviews" "
Rating 4 - Poor. 40 out of 1000 reviews" "
Rating 2 - Terrible. 25 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

david paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a day late due to airline delays, called hotel to let them know. When we arrived the next day we still had to wait for two hours for our room to be ready.
Stayed 5 nights in Mar 2024

10/10 Excellent

Roman G, Rochester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lived up to and consistent with properties reputation as a truly relaxing vacation, stress-free, serene setting.
Stayed 7 nights in Feb 2024
Response from Kjohnson on Mar 19, 2024
Dear Roman G,Thank you for taking the time to leave a review about your recent stay with us, we really appreciate it.

10/10 Excellent

Joelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jasmin and all of the staff are exceptional. This is a beautiful and quiet property with all of the resources to have a perfect getaway. The service and friendliness are out of this world. Perfection!!
Stayed 7 nights in Mar 2024
Response from Kjohnson on Mar 15, 2024
Dear Joelyn,Thank you for taking the time to leave a review about your recent stay with us at The Wyndham Reef Resort. Our associates work very hard to help our guests have a great vacation experience and we will be sure to pass your compliments on to the team. We hope that you choose to visit our beautiful island again. In the meantime, we wish you safe and happy travels.

10/10 Excellent

Glenn Lee, Chesapeake

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful oceanfront , safe & clean!
Stayed 7 nights in Feb 2024
Response from Johnson on Mar 9, 2024
Dear Glenn Lee,Thank you for taking the time to leave a review about your recent stay with us, we really appreciate it.

10/10 Excellent

MELVIN

Stayed 7 nights in Feb 2024
Response from Kjohnson on Mar 23, 2024
We are grateful for your valuable feedback regarding your stay at Wyndham Reef resort. We hope to welcome you back to our stunning island soon. Until then, we wish you a safe and pleasant journey.

10/10 Excellent

Gail

Travelled with partner
We loved our stay here! It was quiet and beautiful. The staff was always friendly and helpful. They went out of their way to make our stay wonderful.
Stayed 8 nights in Feb 2024
Response from KJohnson on Mar 2, 2024
Dear Gail,Thank you taking the time to leave a review about your stay at the Wyndham Reef Resort! We hope that you choose to visit our beautiful island again. In the meantime, we wish you safe and happy travels.

6/10 Okay

terry

Disliked: Property conditions & facilities
IMO, since much of this resort is occupied by time share owners I felt the property was not kept as pristine as it should be. They are locked in as permanent revenue source. The room was clean and comfortable but housekeeping only comes every 3rd day even though we paid full price. The property could be cleaner…ie, beachfront should be cleaned regularly, broken down truck in parking lot, overflowing ashtray in common area, poor landscaping practices. Overall just an average property. I personally will seek other options for my lodging next time
Stayed 7 nights in Feb 2024
Response from Johnson on Feb 22, 2024
Dear Terry,Thank you for taking the time to share your feedback with us. We are truly sorry to hear that our hotel's location did not meet your expectations during your recent stay. Your satisfaction is our top priority, and we regret any inconvenience this may have caused you.While we understand that the location may not have been ideal for your needs, we would like to highlight the many positive aspects of our hotel, such as all rooms are beach front, our friendly staff, and excellent food. We are constantly striving to improve our guests' experiences, and your feedback will help us in this endeavor.We wish you safe travels in the future.

8/10 Good

TIMOTHY

Travelled with partner
Liked: Cleanliness, staff & service
One bed efficiency was way too small and cramped even for two people. Amenities were nonexistent. We quickly upgraded rooms. They need more ice machines. Only one for the whole building. Very, very inconvenient.Only one elevator to service the entire building. Not acceptable.
Stayed 7 nights in Feb 2024
Response from Johnson on Feb 22, 2024
Dear Timothy,We would like to thank you for taking the time to leave a review about your stay with our resort.We appreciate all comments, whether good or otherwise as our guests' opinions and experiences are what guide us to be the best resort that we can be. We wish you safe and happy travels.

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this resort February 2024. It is in a pretty isolated part of the island so you need a taxi or rental car to get anywhere. However, it is very quiet which was nice. The hotel was nice. Room was clean. Bed was comfortable. Food and drinks were great! There is a small shopping center across the street with a liquor store, Italian restaurant and grocery store which came in handy as we did not opt for the all-inclusive option at the hotel. We spent much less on food and drinks between the resort and what we bought on our own so I’m glad we didn’t do it. However everything on the island is very expensive! The beach was not great. Very small and there was a lot of seaweed and washed up trash ie: plastic bottles caps, pieces of foam, etc. on the beach which they didn’t seem to clean up. Not much entertainment at the resort either and limited dining options when compared to other all-inclusive resorts. We did have a good time but I don’t think I would revisit.
Stayed 5 nights in Feb 2024
Response from Johnson on Feb 22, 2024
Dear Joanne,Thank you for taking the time to leave a review about your recent stay at our resort.We appreciate all comments, both positive and constructive as our guests' opinions and experiences are what guide us to be the best resort we can be. We wish you happy travels

10/10 Excellent

Steven Blaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the easy access to the beach for snorkeling.
Stayed 8 nights in Feb 2024
Response from Johnson on Feb 22, 2024
Dear Steven Blaine,Thank you for taking the time to leave a review about your recent stay with us, we really appreciate it.

8/10 Good

Madeline

Travelled with partner
Liked: Property conditions & facilities
My husband and I checked in for a long stay. Overall the hotel and amenities were good, but not great. Staff was good, but not great. It is not close to many "hot spot" or activities.
Stayed 4 nights in Feb 2024
Response from Johnson on Feb 22, 2024
Dear Madeline,Thank you for taking the time to provide feedback on your recent experience at our resort. We value all feedback, positive or constructive, and we urge our guests to communicate with us throughout their stay. Whether offering praise or highlighting areas for improvement, guest input is vital for us to address any issues promptly. Regrettably, it appears that your concerns were not raised during your stay, depriving us of the chance to rectify any shortcomings. We extend our best wishes for safe travels ahead.

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the beach and having kitchen. All rooms have ocean front balcony and are spacious. Restaurant and beach bar food and drinks were excellent. Hotel is clean and staff is friendly and helpful. We also loved that area is quiet and you aren’t on top of each other at beach or pool. Downside is that you really need a rental car if you want to explore the island and do things outside of hotel but everything is easy to find and get to if you have car.
Stayed 6 nights in Jan 2024
Response from KJohnson on Feb 11, 2024
Dear Diana,We are grateful for your valuable feedback regarding your stay at Wyndham Reef resort. We hope to welcome you back to our stunning island soon. Until then, we wish you a safe and pleasant journey.

4/10 Poor

Sashi

Liked: Cleanliness, staff & service
Response from KJohnson on Feb 11, 2024
Dear Sashi,We would like to express our gratitude for selecting our Resort for your recent vacation.We encourage our guests to provide feedback on their experiences during their stay. This way, we can continually improve our services and property to provide our guests with exceptional experiences.In the meantime, we wish you safe and pleasant travels.

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We will definitely come back, best Island we’ve ever visited. Loved our room, the people, the cleanliness.
Stayed 5 nights in Jan 2024
Response from KJohnson on Feb 11, 2024
Dear Jonathan,We are grateful for your feedback and appreciate the time you took to leave us a review and share your experience on your stay at Wyndham Reef Resort! Our beautiful island welcomes you back anytime, and we hope to see you soon. Until then, have a safe and pleasant journey!

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from KJohnson on Feb 8, 2024
Dear Melanie,Thank you taking the time to leave a review about your stay at the Wyndham Reef Resort! We hope that you choose to visit our beautiful island again. In the meantime, we wish you safe and happy travels.

10/10 Excellent

Scott

Stayed 4 nights in Jan 2024
Response from KJohnson on Feb 8, 2024
Dear Scott,Thank you for taking the time to leave a review about your recent stay with us, we really appreciate it.

8/10 Good

James

Stayed 7 nights in Jan 2024
Response from KJohnson on Feb 8, 2024
Dear JamesWe are grateful for your valuable feedback regarding your stay at Wyndham Reef resort. We hope to welcome you back to our stunning island soon. Until then, we wish you a safe and pleasant journey.

6/10 Okay

Claudia

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2024
Response from KJohnson on Jan 10, 2024
Dear Claudia,Thank you for taking the time to leave a review about your recent stay at our resort.We appreciate all comments, both positive and constructive as our guests' opinions and experiences are what guide us to be the best resort we can be.Again, we want to thank you for taking the time to leave a review. We wish you happy travels.

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give 5 stars for the location and 4 stars for the hotel itself because the property is dated and could use a facelift. We went from 1/1-6 and it was very quiet, we ventured over to 7 mile and while there is more to see/do, I couldn't wait to get back to east end. The east end has an Island vibe to it and 7 mile is just crawling with tourists. You definitely need a rental car to get around. If we go again, I would definitely stick to the east end and rum point.
Stayed 5 nights in Jan 2024
Response from KJohnson on Jan 9, 2024
Dear Paul,We would like to express our gratitude for selecting the Wyndham Reef Resort for your recent vacation.At our resort, we encourage our guests to provide feedback on their experiences during their stay. This way, we can continually improve our services and property to provide our guests with exceptional experiences.We hope that you will give us another opportunity to serve you on your next visit to Grand Cayman. In the meantime, we wish you safe and pleasant travels.

10/10 Excellent

Ashish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The East End part of Grand Cayman is a lt quieter and more representative of what one is looking for from an island experience. The Wyndham location is also closer to a lot of attractions such as the Cayman Caves, Kaibo, Cayman Parrot Sanctuary and Botanical Garden.
Stayed 4 nights in Jan 2024
Response from K.Johnson on Jan 9, 2024
Dear Ashish,Thank you for your review of your recent stay at the Wyndham Reef Resort. Our secluded location on the tranquil side of Grand Cayman provides ample space for guests to unwind and recharge. We look forward to the opportunity to welcome you back in the future. In the meantime, we wish you happy travels.

8/10 Good

Augusto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is quiet and nice! The front desk Staff was a little rude and the last day they even rushed us out the room even though we had requested late check out
Stayed 5 nights in Dec 2023
Response from KJohnson on Jan 4, 2024
Dear Augusto,We would like to thank you for taking the time to leave a review about your recent stay with our resort. Our housekeeping personnel have a limited time frame to prepare rooms for new guests to guarantee on-time check-ins as you experienced upon arrival. Therefore, with the high rate of occupancy during this period, we were unable to accommodate a late checkout.

6/10 Okay

stefan

Stayed 6 nights in Dec 2023
Response from KJohnson on Dec 24, 2023
Dear Stefan,Thank you for leaving a review about your recent stay at our resort.We appreciate all comments, whether good or otherwise; and encourage all of our guests to reach out to us during their stay, whether it is to compliment us or more importantly to let us know if there is any issue that is not satisfactory so that we may try to address the situation.We wish you safe and happy travels.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked being on the quiet side of the island and the amenities this property has to offer.
Stayed 9 nights in Dec 2023
Response from KJohnson on Dec 24, 2023
Dear David,Thank you for taking the time to leave a review about your recent stay with the Wyndham Reef Resort. We are most definitely on the serene and peaceful side of Grand Cayman with plenty of space to spread out and relax. We cant wait to welcome you back. In the meantime, we wish you happy travels.

8/10 Good

JACK

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Kjohnson on Dec 24, 2023
Dear Jack,Thank you for taking the time to leave a review about your recent stay with us, we really appreciate it.

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two pools (decent size), staff awesome, like hotel had different events during day and theme buffet nights, food was outstanding; island had different places to venture to and things to do.
Stayed 6 nights in Dec 2023
Response from KJohnson on Dec 19, 2023
Dear Karen,We are grateful for Your Feedback on Your Stay at Wyndham Reef Resort! We appreciate the time you took to leave us a review and share your experience. Our beautiful island welcomes you back anytime, and we hope to see you soon. Until then, have a safe and pleasant journey!

10/10 Excellent

Jennifer Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the peace and quiet here. Staff was friendly. Loved the ocean view rooms.
Stayed 7 nights in Dec 2023
Response from KJohnson on Dec 10, 2023
Dear Jennifer Marie,We are grateful for Your Feedback on Your Stay at Wyndham Reef Resort! We appreciate the time you took to leave us a review and share your experience. Our beautiful island welcomes you back anytime, and we hope to see you soon. Until then, have a safe and pleasant journey!

10/10 Excellent

Gary

Travelled with family
Liked: Amenities, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from KJohnson on Dec 10, 2023
Thank you for taking the time to leave a review about your recent stay with us, we really appreciate it.

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service
Quiet and laid back during off season
Stayed 4 nights in Nov 2023
Response from KJohnson on Dec 10, 2023
Dear Anita,We are grateful for your valuable feedback regarding your stay at Wyndham Reef resort. We hope to welcome you back to our stunning island soon. Until then, we wish you a safe and pleasant journey.

8/10 Good

Eric, LAS VEGAS

Travelled with family
Liked: Cleanliness, staff & service
10am checkout doesnt lineup with flight times., and no ability to extend (even if willing to pay until noon)
Stayed 3 nights in Nov 2023
Response from KJohnson on Dec 10, 2023
Dear Eric,Thank you for taking the time to leave a review about your recent stay at our resort.We appreciate all comments, both positive and constructive as our guests' opinions and experiences are what guide us to be the best resort we can be.Again, we want to thank you for taking the time to leave a review. We wish you happy travels

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cayman Islands getaway!
Love East End. Away from the crowds. Hotel was great. Friendly staff. Plenty to do.
Stayed 5 nights in Nov 2023
Response from KJohnson on Nov 25, 2023
Dear John,Thank you for taking the time to leave a review about your recent stay with the Wyndham Reef Resort. We are most definitely on the serene and peaceful side of Grand Cayman with plenty of space to spread out and relax. We cant wait to welcome you back. In the meantime, we wish you happy travels.

10/10 Excellent

Wanda M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the staff is wonderful. The property and rooms were nice. It was not crowded at the time we were there. If you like little activities such as bingo, karaoke, tie dying and painting they have something going on every day. The food was very good and the drinks were excellent
Stayed 7 nights in Oct 2023
Response from KJohnson on Nov 15, 2023
Dear Wanda M,Thank you for choosing the Wyndham Reef Resort for your recent vacation and for taking the time to leave a review about your recent stay. We were delighted to read your comment "the food was very good and the drinks were excellent". We look forward to welcoming you back again the next time your travels bring you to Grand Cayman. In the meantime, we wish you safe and happy travels.

10/10 Excellent

Ramie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023
Response from KJohnson on Nov 7, 2023
Thank you for taking the time to leave a review about your stay at the Wyndham Reef Resort! We hope that you choose to visit our beautiful island again. In the meantime, we wish you safe and happy travels.

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the resort. Good gym, nice pools, great ocean front swimming. The snorkeling was just okay, not much to see. The staff was wonderful. Food was okay. Would stay again.
Stayed 6 nights in Oct 2023
Response from KJohnson on Nov 5, 2023
Dear DeniseThank you for leaving a review about your stay with us at the Wyndham Reef Resort Grand Cayman. We delighted that you "enjoyed the resort". We will be sure to pass your compliments along to the staff as well! We look forward to welcoming you back in the near future. In the meantime, we wish you safe and happy travels.

6/10 Okay

April Angela

Travelled with family
Disliked: Amenities
I’m sure this was once a great place but it’s seen better days. The food was limited and not very good. There were sign’s saying private beach but no one every cleaned the beach the 4 days we were there. So much trash even drug needles. A pile of odd trash that looks like it was collected at one time. Our room had a nice view of the ocean and the trash on the beach. We spent a lot of time driving to the more popular places on the island and to the clean beaches. Would not recommend for people that want to stay to just enjoy the beach or people that want to explore Grand Cayman.
Stayed 3 nights in Oct 2023
Response from KJohnson on Nov 9, 2023
Dear April Angela,We appreciate you taking the time to provide feedback regarding your recent stay at our resort located in East End. We make every effort to convey our location on the island and the uniqueness of our resort and beach offering as we are 19 miles from the famed Seven Mile Beach. While our side of the island is lovely in its own right and is considered the country-side of Cayman, the experience and product offerings are different and there are many guests that enjoy the quiet, the ability to explore and remote location of East End.With respect to our beach, we do not often see complaints about the cleanliness of the beach unless weather plays a part in ushering in ocean debris to the shoreline, which sounds like that was the case during your visit. While these incidents are not the norm, they do create a challenge. However, irrespective of weather conditions, the resort’s beach is cleaned every morning and we do our best to do so early enough that there is as little disruption to our guests as possible.We realize that we are not a fit for every visitor. Nevertheless, we value you sharing your stay experience and we wish you safe travels.

10/10 Excellent

Laurita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023
Response from K.Johnson on Oct 28, 2023
Dear Laurita,Thank you taking the time to leave a review about your stay at the Wyndham Reef Resort! We hope that you choose to visit our beautiful island again. In the meantime, we wish you safe and happy travels.Thank you for taking the time to leave a review about your recent stay with us, we really appreciate it.

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service
I really love the staff there. Kind courteous.
Stayed 6 nights in Oct 2023
Response from KJohnson on Oct 28, 2023
Dear Terry,Thank you taking the time to leave a review about your stay at the Wyndham Reef Resort! We hope that you choose to visit our beautiful island again. In the meantime, we wish you safe and happy travels.

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're looking for peace and quiet this is the place. You will need to rent a car if you want dining and shopping options.
Stayed 7 nights in Oct 2023
Response from KJohnson on Oct 22, 2023
Dear Lynn,Thank you for taking the time to leave a review about your recent stay with the Wyndham Reef Resort. We are most definitely on the serene and peaceful side of Grand Cayman with plenty of space to spread out and relax. We cant wait to welcome you back. In the meantime, we wish you happy travels.

10/10 Excellent

Thomas j

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023
Response from KJohnson on Oct 20, 2023
Dear ThomasJThank you taking the time to leave a review about your stay at the Wyndham Reef Resort! We hope that you choose to visit our beautiful island again. In the meantime, we wish you safe and happy travels.Thank you for taking the time to leave a review about your recent stay with us, we really appreciate it.

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a favorite for us as a couple or a family with the kids. Perfect for all occasions!
Stayed 12 nights in Jul 2023
Response from KJohnson on Sep 4, 2023
Dear Erin,Thank you for taking the time to leave a review about your recent stay with us at The Wyndham Reef Resort. Our associates work very hard to help our guests have a great vacation experience and we will be sure to pass your compliments on to the team. We hope that you choose to visit our beautiful island again. In the meantime, we wish you safe and happy travels.

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wyndham is relatively remote on the island. Which is a good thing. It has more of a relaxed vibe. However, the water and beach was full of seaweed which began to smell. We did spend 2 days on Seven mile beach. The water is by far more clear and calm during the time of year that we went (July), but so crowded. I prefer less people, so the Wyndham was great for getting away.
Stayed 5 nights in Jul 2023
Response from KJohnson on Aug 26, 2023
Dear Brian,Thank you taking the time to leave a review about your stay at the Wyndham Reef Resort! In the meantime, we wish you safe and happy travels.

8/10 Good

Brady

Liked: Cleanliness, staff & service
Staff friendly. Property was nice. However, our toilet didn’t flush very well and our shower didn’t drain.
Stayed 6 nights in Aug 2023
Response from KJohnson on Aug 26, 2023
Dear Brady,Thank you taking the time to leave a review about your stay at the Wyndham Reef Resort! We encourage all our guests to reach out to us during their stay to let us know if there is any issue that is not satisfactory so that we may address the situation and rectify it immediately, preventing any inconvenience. We appreciate your compliments, about our friendly staff. We hope that you choose to visit our beautiful island again. In the meantime, we wish you safe and happy travels.

8/10 Good

charles orrville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great trip. Majority of the staff was excellent!!! I wish they had 2 bars outside. Wonderful views of the ocean. So close to the water. It was paradise!!
Stayed 6 nights in Aug 2023
Response from KJohnson on Aug 26, 2023
Dear Charles Orrville,Thank you for choosing the Wyndham Reef Resort for your recent vacation to Grand Cayman. You've mentioned some of our guests favorite things about staying here - such as the wonderful views of the ocean - as all of our rooms are oceanfront.We look forward to welcoming you back in the near future. Until then, we wish you safe and happy travels.

10/10 Excellent

Yennired

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 3 nights in Aug 2023
Response from KJohnson on Aug 22, 2023
Dear Yennired,Thank you for leaving a review about your recent stay with us at the Wyndham Reef Resort.We hope that you choose to visit our beautiful islands again. In the meantime, we wish you safe and happy travels.

10/10 Excellent

Brenda Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and having a full kitchen was convenient. Grocery store, gift shop, and liquor store just across the street. The staff was nice and the food at the bar was wonderful. The resort is very quiet. The beach was nice but there was alot of seaweed along the shore, the resort cleaned up every morning but it was constant (no fault of the resort). We enjoyed our recent stay.
Response from KJohnson on Aug 22, 2023
Dear Brenda Diane,Thank you taking the time to leave a review about your stay at the Wyndham Reef Resort! We appreciate all of your comments and compliments.We hope that you choose to visit our beautiful island again. In the meantime, we wish you safe and happy travels.

6/10 Okay

Marta

Travelled with family
Liked: Staff & service, amenities
Great stay but the property could do some updates to the rooms!
Stayed 7 nights in Aug 2023
Response from KJohnson on Aug 17, 2023
We would like to thank you for taking the time to leave a review about your recent stay with our resort.We are thrilled that you enjoyed your stay with us. We will be undergoing our annual refurbishment and upgrading the units again during September of this year. We mention this as we appreciate the comments about areas for improvement within the rooms. We hope that you will give us another try when you visit Grand Cayman again. In the meantime, we do wish you happy travels.

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2023
Response from KJohnson on Aug 6, 2023
Dear Maureen,Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just returned from a wonderful stay at the Wyndham! Everyone at the resort was helpful and friendly. We stayed in the 2-bedroom condo and loved being able to walk out right to the beach/ocean. Spent a lot of time on the beach under a palm tree!
Stayed 6 nights in Jul 2023
Response from KJohnson on Aug 3, 2023
Dear Kristin,Thank you for choosing the Wyndham Reef Resort for your recent vacation to Grand Cayman. Besides our friendly and helpful staff, you've mentioned some of our guests favorite things about staying here - such as being able to walk out right to the beach/ocean!We look forward to welcoming you back again next year. Until then, we wish you safe and happy travels.

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
East island stay
Stayed on east end to avoid crowds. Nice resort and nice upgraded room with wonderful ocean view. Pool bar service great and enjoyed happy hour and availability of restaurant food while being close to ocean. Beach less than desirable with murky water and seaweed. Also no umbrellas
Stayed 4 nights in Jul 2023
Response from KJohnson on Aug 3, 2023
Dear Charles,We would like to thank you for taking the time to leave a review about your recent stay with our resort.We appreciate all comments, whether good or otherwise as our guests' opinions and experiences are what guide us to be the best resort that we can be. We are happy to read that overall you enjoyed the food at the resort and our bar staff.We hope that you choose to visit our beautiful islands again. In the meantime, we wish you safe and happy travels.

8/10 Good

Cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property itself was nice. Quiet location away from busy parts of island. Staff was friendly. Beach wasn’t great. Not the Caribbean blue waters of Seven Mile Beach. Lots of sargassum washes up so water is dirty and beach is filled with it and it smells.
Stayed 7 nights in Jul 2023
Response from KJohnson on Aug 3, 2023
Dear Cristina,Thank you for taking the time to leave a review about your recent stay with us, we really appreciate it.We were delighted to read that you enjoyed the property and quiet location.Regarding your feedback on the seaweed (Sargassum), we do our best to keep our guests informed and post basic facts on the Sargassum natural phenomenon in our lobby and elevators. The resort is committed to “doing the right thing for the environment” while balancing safety with our guests’ enjoyment and expectations. We wish you all the best in future travels.

6/10 Okay

David

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
No Reef at the Wyndham Reef Resort
No Airport Shuttle. Expensive Cab ride from airport slightly discounted on the return leg. Could have rented a car for almost the same price. For a place with Reef in the name, there was no Reef to snorkel. Surf was choked with Sargassum and deeper swim area had strong current. On-Site Water Sports facility was unhelpful. Went to next property over to get service from their Dive Shop. Suite was clean, had good AC, big, equipped kitchen.
Stayed 4 nights in Jul 2023
Response from KJohnson on Jul 26, 2023
Dear David,We would like to thank you for taking the time to leave a review about your stay with our resort.We appreciate all comments, whether good or otherwise as our guests' opinions and experiences are what guide us to be the best resort that we can be. We wish you safe and happy travels.