Ratings based on 647 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

Posted 26-Jan-2015
Pros: Room was large.
Cons: Breakfast was less than par. The hotel appeared to be otherwise under staffed.
Check in took forever. Long line only one receptionist checking people in. Walls between rooms seemed thin. Our neighbor guests appeared to be having a party and there were kids running through the halls all-night. Breakfast was lame not very much variety or quality. I would not stay here again.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Mesa, AZ

Nice place in Flagstaff

Posted 19-Jan-2015
Pros: Close to where we needed to be
Location: Went on a sled ride near lake Mary. This hotel was nice and close
Nice hotel. Nice size room. The only problem we had were some neighbors that were partying too loud at midnight. Called the from desk and the noise stopped.
2 out of 5
by A verified travellerfrom Scottsdale, AZ

Not worth the money

Posted 5-Jan-2015
When I first got to the hotel to check in, there were two guys at the front desk talking. Neither one of them greeted me or acknowledged me for a couple of minutes. They were not helping another customer either. The hotel was noisy, beds uncomfortable and so not worth the $148 we paid for one night. It was also very outdated.Would not stay there again.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Phoenix

Great Pet Friendly Hotel

Posted 5-Jan-2015
Very accommodating to pets. Room was very clean and you can smell that it had been sanitized. I would highly recommend using this hotel if you are traveling with a pet .
3 out of 5
Recommended
for Families
by A verified travellerfrom Douglas, AZ

Nice hotel close to the ski resort.

Posted 5-Jan-2015
Pros: The lobby area is vey nice and cozy, especially since it was snowing outside.
Cons: soap, shampoo, towels are needed in the rooms. You have to keep asking and asking and sometimes the reply is that they ran out.
Location: The location is grreat. It is very close to the University and near the ski resort and Grand Canyon
The hotel is comfortable although not great. We stayed 2 nights there and we had problems getting the staff to give us shampoo and soap (they were out they said).
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Chandler, AZ

Nice location

Posted 4-Jan-2015
Hot breakfast needs to include more choices. Beds need to be at the minimum queen sized. Double beds are way too small and we are an averaged sized couple. They need to get rid of the bathroom double doors. Ours had a gap which allows for peering eyes to look right in. Room was clean and nice sized. Loved the area it was nestled in.
2 out of 5
by A verified travellerfrom so cal

Very basic hotel with non-functioning locks.

Posted 31-Dec-2014
Bathroom doors don't lock or even close all the way. The room door makes loud noise whenever exterior doors down the hall are opened.
3 out of 5
Recommended
for Everyone
by A verified traveller

Hotel bien ubicado

Posted 30-Dec-2014
en general el hotel esta bien, solo que algunas zonas cercanas a elevadores incluyéndolos se veían ya muy viejas y con fugas de agua
4 out of 5
Recommended
for Everyone
by A verified traveller

Good option for pet free hotels in Flagstaff area

Posted 28-Dec-2014
No-thrills hotel, but clean, pleasant and conveniently located. Rooms are spacious enough. Prices are reasonable. The variety of continental breakfast choices was a pleasant surprise.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Los Angeles

it's a good place for animal lovers

Posted 15-Dec-2014
Cons: No one should be entering a room while guest are in the room!
I did not realize that this hotel caters to people who take their dogs on a trip. The room was relatively nice, However, within 2 hours of our time in the room, someone from the hotel came in the room (the door was closed and locked) and said " I didn't know that anyone was in this room" . He left immediately without any explanation or identifying himself.