Ratings based on 546 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Aug-2014
Overall the La Quinta was relaxing and was an enjoyable stay. It did have some maintenance problems which were addressed to the front desk during checkout. Unknown if the problems were corrected.
4 out of 5
Recommended
for Other
by A verified traveller

Convenient Location

Posted 14-Aug-2014
Pros: Location
Cons: Provide an exercise facility. Make sure the in-room coffee maker is clean.
Location: North, east, south or west you can see a lot of Arizona from this hotel within three hours or less driving. Restaurants and shopping are minutes away.
The hotel was conveniently located for our vacation itinerary. We explored a lot of Arizona and were within three hours of the places we visited. The room was quiet and comfortable. The continental breakfast was helpful for a quick start. The detractor for us was the lack of an exercise facility.
3 out of 5
by A verified traveller from Az

Posted 21-Jul-2014
Pros: It was clean and convenient for what we were there for. The staff were fine and apologized for the noise.
Cons: Not sure other than tearing it down and constructing it better to sound proof the rooms.
I had stayed there before a couple of times and had good experiences. This time the room was OK but extremely noisy. The walls must be paper thin because we could hear everything the next door were doing including someone using the toilet at 0530. This was Sunday morning and we were looking forward to sleeping in. That did not happen. Also could hear a dog barking at 0530, I am a dog lover but left mine at home, if people bring their dogs they need to be responsible for them. May not stay there again.
2 out of 5
by A verified traveller from New Jersey

Management not helpful.

Posted 9-Jul-2014
Pros: Location
Cons: Customer care and cleanliness.
On returning to room in late evening I was quite surprised to find that room was not cleaned. Someone has entered room and removed all napkins & towels but not replaced. Beds were not done, trash was not removed. Manager on duty showed no interest in helping with situation.
3 out of 5
by A verified traveller from wisconsin

Needs some maintenance

Posted 9-Jul-2014
Lobby and grounds are pretty. Rooms were spacious. But the facility was pretty fun down: panels torn off in the elevator, hallways scraped up and not vacuumed (for the3 days we were there), bathrooms worn and dirty, breakfast area got pretty dirty throughout the morning. Hotel is also very dog- friendly and smoker-friendly. Good to know if you don't fit those categories. ;)
4 out of 5
Recommended
for Everyone
by A verified traveller from Phoenix, Az

Pet and family friendly!

Posted 1-Jul-2014
Pros: Loved that it was pet friendly! The breakfast was nice too and had great out door seating to enjoy.
Cons: Parking was the only issue. There was no parking due to trailers taking up 3-5 parking spots. We were forced to park on the street.
Location: Location was great, tucked away from any busy streets. Flagstaff is a great town filled with little hidden gems!
Was in a great area close and near town but tucked away off of the busy street. We stayed here because we were traveling with our dog and it was a pet friendly hotel. Knowing this we didnt expect too much from the rooms knowing that other animals stay in the room, but the room was very clean. We were extremely pleased with our stay and would definatly stay again!
2 out of 5
by Dee from Phoenix, AZ

Close to freeway

Posted 22-Jun-2014
Pros: Close to freeway
Cons: Clean better, particularly the bathroom. Friendlier staff.
Location: Flagstaff. Stayed on our way to the Grand Canyon. Loved the quaint city of Flagtaff, AZ. and The Grand Canyon. Lots of shopping, history.
Disappointing. Stayed at a similar La Quinta in Carlsbad, CA in June and loved it. The facility in Flagstaff was pricey without the cleanliness and comfort.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Quiet location, lots of customers with dogs.

Posted 19-Jun-2014 on Hotels.com
This hotel is in a very convenient location, close to the highways and shopping district, and yet it is surrounded by trees and surprisingly quiet, so it is a nice place to get some rest. The hotel seems to be the meeting spot of people traveling with large dogs, so don't go there if you'd rather not cross dogs in the hallways and elevators.
2 out of 5
Recommended
by szsierra

Security Issues - Tech Issues

Posted 18-Jun-2014 on Hotels.com
I'll just lay out the facts, feel free to make up your own mind. I had to add a night to my stay as I needed to get up to Flagstaff a day early for work. I processed my night on Hotels.com and let them know I also had another 2 for the coming nights. I asked if I was able to stay in the same room and they said yes. My wife arrived when I was away from the room and she was given a key without having to show ID. I don't mind, it was my wife after all. But after we left our keys at a restaurant we again were given keys just by letting them know our room number. I did not need to say my name or show ANY ID. The next day I got a phone call from the hotel asking why I hadn't checked out. It seems they did not have me in the system and they were booked for the weekend. After several attempts to give them my confirmation number from Hotels.com they said they did not have it and we would have to check out. I called Hotels.com and after 45 minutes we were able to work things out. The hotel said that we cannot keep the same room and they were going to move our items to the front desk and we could move them to our new room. We thought that was unacceptable and they eventually said that we can keep our original room.
3 out of 5
by Erika

Pretty noisy

Posted 16-Jun-2014
I know that summer prices in Flagstaff are inflated but $155/per night seems like a huge ripoff when the walls are made of paper. I know there is only so much you can do to an older building but new doors would be a huge improvement. Overall, it seemed like the hotel was doing all they could to work with what they have but I feel like I paid too much.