Breakfast, lunch, dinner served; American cuisine
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Reviews of Howard Johnson by Wyndham Flagstaff

2 out of 5
Howard Johnson by Wyndham Flagstaff
3300 East Rt 66/I-40, Flagstaff, AZ

Reviews

6.0
Rating 10 - Excellent. 131 out of 1000 reviews" "
Rating 8 - Good. 250 out of 1000 reviews" "
Rating 6 - Okay. 245 out of 1000 reviews" "
Rating 4 - Poor. 201 out of 1000 reviews" "
Rating 2 - Terrible. 173 out of 1000 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert R., Phoenix, AZ

Liked: Cleanliness
One night in Flagstaff
The room was the quality that I paid for
Stayed 1 night in Apr 2022

8/10 Good

Kathleen and Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable place to stay
The room clean, comfy beds, quiet, restaurant next to hotel was convenient. The only thing that needed adjustment was the shower. It was leaking even though it was off. The bathroom floor got all wet from the leaking and I slipped and nearly fell. I told the front desk about it, but it was not fixed. Other than that, we were comfortable.
Stayed 2 nights in Mar 2022
Response from Manager on Mar 30, 2022
Hello Kathleen and Bill, Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our front desk and also our shower. We are always looking for ways to improve upon the guest experience so thank you for sharing.

6/10 Okay

Colin, Calgary

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Kind of a run down motel, thought the Howard Johnson was a little better but similar to a Motel 6 etc. You can tell the owners don’t fix anything and are letting the place go. The air unit was super noisy. Room trim and things falling apart. Ok for a few night stay and bigger rooms which were nice.
Stayed 3 nights in Mar 2022
Response from Manager on Mar 29, 2022
Hello Colin,Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us insights of your experience and gives us a chance to improve.

2/10 Terrible

Jose

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I wasn't expecting the best from this hotel; however, I did not expect to have a room with a strong smell of cigarrete smoke that made my throat feel uncomfortable.
Stayed 1 night in Mar 2022
Response from Manager on Mar 29, 2022
Hello Jose,I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which results in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.

4/10 Poor

Jason

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Not worth the cheap rates....
I typically know what to expect when staying at a cheaper motel. I knew this wasn't going to be a 5-star experience going in. However, what I didn't expect was a pair of dirty underwear under the bed, food crumbs on top of the bed, what appeared to be nail clippings on the floor, spray stains on the wall (soda maybe?), and a stained shower floor. It was apparent no one had cleaned the room prior to us checking in. I still haven't heard a thing from the manager regarding my experience, so I'm assuming they just don't care. In addition, the site doesn't seem very safe with dim orange lights barely lighting the exterior. There were also signs of meth-use in the area with many scraps of burnt tin foil scattered around the parking lot. I definitely do not recommend staying at this motel.
Stayed 2 nights in Mar 2022
Response from Manager on Mar 23, 2022
Hello Jason,I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed especially those that youve shared about the cleanliness of the rooms. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2022
Response from Manager on Mar 20, 2022
Hello Thomas, We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

8/10 Good

Stephanie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2022

4/10 Poor

Kristen

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from Manager on Mar 20, 2022
Hello Kristen, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from Manager on Mar 8, 2022
We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!,

2/10 Terrible

Rachel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Manager on Mar 5, 2022
We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.,

4/10 Poor

Stephanie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really there was nothing we liked. The front desk was not accommodating, nice, engaging, absolutely no customer service attributes. The person seemed bothered to do work. The rooms were not kept up in paint, stains on the wall, door had a whole in it, sheets had stains, plug sockets on the wall looked like they were pushing further into the wall and a plug would not even stay in them. Very bad for safety. Shower head had scum all over it. We had to stay, we had broken down the day before, and did not have the money to spend on a better rated hotel or motel, plus our son is handicap from cancer and he was exhausted.
Stayed 1 night in Feb 2022
Response from Manager on Mar 3, 2022
I am sorry for any rudeness that you encountered and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Door to our room was open and not locked upon arrival. Parking lot was dimly lit and people sitting in vehicles. Bed wasn't made and look like it had been used. Outside hotel smelled like drugs. Door looked like it had been kicked in before. Didn't feel safe with my children.
Stayed 1 night in Feb 2022
Response from Manager on Mar 5, 2022
I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2022
Response from Manager on Feb 25, 2022
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

4/10 Poor

Ernesto

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We stay 2 nights first night could not sleep well train and traffic was very bad to much noise all night I had to ask front desk for a different room witch they did but it was the same I would not stay there again will choose a different hotel
Stayed 2 nights in Feb 2022
Response from Manager on Feb 24, 2022
I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

4/10 Poor

Munal

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Train tracks very close it the property. Train comes all night long. The thermostat doesn’t work well. It’s not temperature control. I had to get up every two hours all night long to adjust it. The hotel overall was excellent, but terms or noisy environment and terrible thermostat. I will not give it high recommendation.
Stayed 1 night in Feb 2022
Response from Manager on Feb 23, 2022
I am very sorry to learn that you found our location to be inconvenient. Know that your voice is important to us and that we are addressing these issues to improve upon the guest experience at our hotel. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

8/10 Good

Jessica

Stayed 2 nights in Jan 2022
Response from Manager on Feb 19, 2022
"Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!", we thank you for your business and for rating your experience.

6/10 Okay

Terry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The laundry room was destroyed looks to have been that way for awhile. Should be taken off amenities list.but it wont be.
Stayed 1 night in Feb 2022
Response from Manager on Feb 21, 2022
Thank you for taking the time to share. We appreciate your feedback regarding our room and also our amenities . We hope to see you again and that you will be truly impressed with our continued improvements.

6/10 Okay

Ruth

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2022
Response from Manager on Feb 16, 2022
We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.,

8/10 Good

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Manager on Feb 11, 2022
We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,

8/10 Good

walden

Travelled with partner
Liked: Staff & service
laundry rm poor condition
Stayed 1 night in Jan 2022
Response from Manager on Feb 6, 2022
Thank you for taking the time to share your comments regarding our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

2/10 Terrible

John

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon check in, I found the chain door lock to be broken and the back window/bathroom to be unable to close/lock. I had to put a hanger in the bathroom window in order to lock it. There was noise all night outside and people yelling from upstairs. I was awaken by the sound of running water at 6am. I found water coming out a side vent, the light fixture and the wall in the bathroom. I called the front desk and told them water was pouring out of the ceiling in the bathroom. They offered me to change room; I declined saying I was going to check out. The person on the phone said ok, just notify the front desk clerk coming on duty (no concern about the pouring water from the ceiling). As I gathered my belongings, I looked under the bed to make sure I had everything and saw an old coca-cola can and french fries. I went to the front desk and the clerk took my keycards and asked if the water had stopped. I said no, it is still running. As I stayed in parking lot getting vehicle packed, there seemed to be no urgency on the running water through the ceiling. I have stayed at many Howard Johnson's and usual it is a positive visit. This was not. I have taken pictures of the damage(s) if you are interested in how poorly I was served.
Stayed 1 night in Jan 2022
Response from Manager on Feb 2, 2022
Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made . I would like to apologize for not exceeding your expectations and for the inconvenience this caused you. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to our services to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience and change your perception of our hotel.

2/10 Terrible

Amanda

Stayed 1 night in Jan 2022
Response from Manager on Jan 23, 2022
On behalf of our entire staff thank you for staying with us and for rating your stay.,

4/10 Poor

Madison

Travelled with partner, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Room was dirty with unknown spray on wall and ceiling. Outlets were out of wall and unsafe. Heater did not work after an hour and room was freezing all night. Overall very unclean and unsatisfactory.
Stayed 1 night in Jan 2022
Response from Manager on Jan 15, 2022
It's our ambition to give you a five star experience, and it's disheartening to discover that this is not the impression we left you with. We understand the frustration and we want to make sure that our guests are always comfortable. We appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

2/10 Terrible

Bard

Disliked: Staff & service, amenities, property conditions & facilities
No breakfast no soap or shampoo in the bathroom. Called front desk when i arrived to ask for some ,they said ok but never brought anything
Stayed 1 night in Jan 2022
Response from Manager on Jan 9, 2022
It means so much to have earned your business. We appreciate the feedback regarding our breakfast as well as our front desk. We hope to see you again in the future.

8/10 Good

Sandra

Liked: Cleanliness, staff & service, room comfort
Convenient dog friendly hotel
Was a good stay. Dog friendly and convenient. I liked the coffee shop attached to the hotel - that was great.
Stayed 2 nights in Dec 2021
Response from Manager on Jan 5, 2022
It means so much to have earned your business. We appreciate the feedback regarding our hotel. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

4/10 Poor

Uma

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I don't think the rooms were being cleaned well - there were socks from previous stay under the bed. The sheets were worn and did not look very clean.
Stayed 1 night in Dec 2021
Response from Manager on Jan 8, 2022
To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our bed as well as our sheets. Your voice is very valuable to us and we hope you will return on your next travels.

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Stayed 1 night in Jan 2022
Response from Manager on Jan 5, 2022
It was our privilege to earn your business and we hope to host you again on your next trip.,

4/10 Poor

Frances

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Surprised!
Stayed 1 night in Dec 2021
Response from Manager on Jan 5, 2022
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,

4/10 Poor

Jonathan

Stayed 1 night in Jan 2022
Response from Manager on Apr 5, 2022
Hello Jonathan, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!,

4/10 Poor

lynette

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I just liked the fact that I found a place to stay at last minute. Unfortunately, the building needs repairs & to be more clean. My room lacked towels and the couple we had were extremely dirty! They just folded the dirty ones, probably the sheets weren’t changed either. The bathroom had no ventilation so there was a lot of humidity. When we showered, the floor would always get soaked. There was no tub, just a walk in shower and the curtain didn’t prevent the floor to be wet. Super thin walls. We herd everything! Even the most private sounds! For the price we paid it was not comfortable.
Stayed 3 nights in Dec 2021
Response from Manager on Jan 5, 2022
I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.,

2/10 Terrible

Mariana

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really bad customer service extremely rude and disrespectful front desk clerk. Someone else was able to check in with my information. Never offered another room since they were sold out. Never got an I’m sorry, a different option nor solution. And indeed I was threatened that they were going to call the cops on me. Since all I requested was to get my information as well as my card from the reservation since I was not going to pay for someone else to stay in a room I booked for myself and my family. I ended up having to drive back home since there was no available rooms.
Stayed 1 night in Jan 2022
Response from Manager on Jan 5, 2022
I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.,

6/10 Okay

Gerardo

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Flagstaff
Need to repair bathroom door was broken, a lot of dry ice at the stairs very dangerous over all a lot of dust not clean
Stayed 1 night in Jan 2022
Response from Manager on Jan 5, 2022
"We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas.", we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

2/10 Terrible

Anastacia

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Nope, uh-uh, never again!
This hotel is absolutely horrible. I thought since it was affiliated and described as a part of the Wyndham chain of motels it would be a decent hotel. I couldn’t have been more wrong. First, the hotel smelled like someone has been smoking in it, it was a non smoking room. The carpet was torn up, the bathroom door had a hole in it, like someone punched it. The bathroom was filthy, dirty walls. There was mold in the bathroom light fixtures. The toiled was clogged when we got there. The headboard fell off the wall. It is right by the train tracks, where a train passes every hour all day and night. Lastly, we got locked in our room, the door handle was broken and we could not get out. We called the front desk, who came over 5 minutes later to let us out. Completely unsafe to be locked in your room, in case of a fire or emergency exit. I have The place was supposed to be clean in accordance with COVID guidelines, which I don’t believe happened l, as there was trash under one of the beds and a dime on the floor of the bathroom. If it had been cleaned correctly the dime would have been swept up by housekeeping and the trash would not have been there. The Wyndham name should not be affiliated with this hotel. Makes Wyndham look bad.
Stayed 1 night in Jan 2022
Response from Manager on Jan 5, 2022
I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.,

2/10 Terrible

Andrea

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was not on frame. Underneath bed was full of food. Heater didn't work so they brought a space heater. Worked for 10 minutes and stopped. Bathroom lighting was almost non-existent. They said that's as bright as it would go. I didn't dare to step into the shower. Washed off with a wash cloth. In the middle of the night we started hearing noises, it was a rat. I trapped it to show management. They gave me a credit of $15 for the inconveniences. Never again! Disgusting beyond words.
Stayed 1 night in Dec 2021
Response from Manager on Jan 5, 2022
Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our bed and shower. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

8/10 Good

Elizabeth

Travelled with family
Liked: Staff & service
You pay for what you get. We needed a cheap place in between the Grand Canyon and Sedona. The front desk people were very helpful and kind. The actual room was pretty clean and vacuumed. Felt pretty safe. You will hear the freight train going by every 5 mins which isn't a big deal to me but is to others. A lot of restaurants and stores nearby. No free breakfast in the morning. Hairdryer did not work. But overall, nice stay for reasonable price.
Stayed 4 nights in Dec 2021
Response from Manager on Jan 5, 2022
We appreciate the time you have taken to bring to our attention your feedback with regards to our breakfast and comments about our price. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

8/10 Good

Jackeline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Manager on Dec 29, 2021
We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!,

2/10 Terrible

Jaya Sri

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely do not recommend this property. We were given a room behind the hotel. The area outside is so trashy, the inside of the hotel is dirty. We could hear the kid upstairs running for over ten minutes and everything the people above us talking to. Very unpleasant experience. Not worth the price you pay, and definitely worse than a forty dollar motel.
Stayed 1 night in Dec 2021
Response from Manager on Dec 30, 2021
Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. New rules have come to pass because of the Covid 19 restrictions and limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

6/10 Okay

William

Travelled with family
Disliked: Amenities, property conditions & facilities
N
Stayed 2 nights in Dec 2021
Response from Manager on Dec 27, 2021
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

2/10 Terrible

Tamaghna, santa clara

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I was given a room with terrible smell. One of the bathroom light was covered with a paper (I don’t know why). I think the smoke detector was kept open. But the reception and maintenance stuff was really nice. They took prompt action as soon as I complained and shifted me to a different room.
Stayed 1 night in Dec 2021
Response from Manager on Dec 27, 2021
I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

4/10 Poor

Julie

Travelled with group
Disliked: Amenities, property conditions & facilities
Room was old and very run down, decoration on Wall off the wall, lock on door falling apart. Room not like in picture at all
Stayed 1 night in Dec 2021
Response from Manager on Dec 26, 2021
Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our room. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

4/10 Poor

Renetta

Disliked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2021
Response from Manager on Mar 24, 2022
Hello Renetta, On behalf of our entire staff thank you for staying with us and for rating your stay.,

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2021
Response from Manager on Mar 24, 2022
Hello Martin, We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,

8/10 Good

JIANCHIUN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was good. Easy to reach convenient stores. The bad: motel sits closed to the railroad so you get to hear trains passing by.
Stayed 1 night in Dec 2021
Response from Manager on Dec 25, 2021
We appreciate the time you have taken to bring to our attention your feedback with regards to our hotel. We appreciate you taking the time to share your experience.

8/10 Good

Mariana

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2021
Response from Manager on Mar 23, 2022
Hello Mariana, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.,

10/10 Excellent

Hailey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. It was adorable and available and in the area we wanted to stay. When it comes to this place, you definitely get what you pay for. No complaints. It was everything we expected.
Stayed 1 night in Dec 2021
Response from Manager on Dec 22, 2021
To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!

2/10 Terrible

Madison

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2021
Response from Manager on Mar 21, 2022
Hello Madison, It was our privilege to earn your business and we hope to host you again on your next trip.,

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Dec 2021
Response from Manager on Dec 21, 2021
We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.,

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021
Response from Manager on Dec 15, 2021
We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.,

8/10 Good

Yarilin

Stayed 1 night in Dec 2021
Response from Manager on Mar 12, 2022
Hello Yarilin, We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

6/10 Okay

Ruby

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great rooms but the person on the front took too long
Stayed 1 night in Dec 2021
Response from Manager on Dec 12, 2021
On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. I hope you will return to enjoy a memorable and exceptional experience.