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Reviews of DoubleTree by Hilton Hotel Flagstaff

4 out of 5
DoubleTree by Hilton Hotel Flagstaff
1175 W Route 66, Flagstaff, AZ

Reviews

8.8

Excellent

Rating 10 - Excellent. 614 out of 1000 reviews" "
Rating 8 - Good. 236 out of 1000 reviews" "
Rating 6 - Okay. 80 out of 1000 reviews" "
Rating 4 - Poor. 42 out of 1000 reviews" "
Rating 2 - Terrible. 28 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
I can’t wait to try the food and bar
Stayed 1 night in Apr 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay! Quiet, clean and close to restaurants.
Stayed 1 night in Apr 2024

10/10 Excellent

Pam, Hot Springs

Travelled with family
Everything has been great so far
Stayed 1 night in Apr 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a
Stayed 1 night in Apr 2024

6/10 Okay

Prisciliano

Needs renovations Property is dated
Stayed 1 night in Apr 2024

10/10 Excellent

LISA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service. Excellent food at woodlands. Would definitely recommend this hotel.
Stayed 3 nights in Apr 2024

8/10 Good

Paul

Stayed 1 night in Apr 2024

8/10 Good

Wanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely maintained property. Clean room with nice amenities. Service was also good. Our only complaint was that there was a large crack between the door and the door frame so we could hear everything in the hallway which affected our quality of sleep. Other than that, it was a very nice property.
Stayed 1 night in Apr 2024

8/10 Good

carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great - nice spacious room, large and clean bathroom with premium toiletries, quiet.
Stayed 1 night in Apr 2024

8/10 Good

Srinivasa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Yannick

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic welcome staff!
Stayed 1 night in Mar 2024

10/10 Excellent

Diane Gunn

Travelled with family
Excellent property in great location. Hotel staff very helpful and accommodating.
Stayed 1 night in Mar 2024

10/10 Excellent

Mohanadoss

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay and worth the money
Stayed 1 night in Mar 2024

2/10 Terrible

Mona

Travelled with family
Hilton has lost its way and after years of being loyal to them , they have decided to nickel and dime long time customers. NO THANK YOU hilton!
Stayed 2 nights in Mar 2024

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Thomas, Durango

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff - nice room and quiet.
Stayed 1 night in Mar 2024

6/10 Okay

Lissa

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Both rooms were dirty and no one vacuumed
Stayed 1 night in Mar 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
I love staying there. The staff are friendly and very helpful. The only drawback was the temperature of the room. It was either too warm or too cool
Stayed 1 night in Mar 2024

10/10 Excellent

Ned

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Feb 2024

10/10 Excellent

Eric, Keene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dutcher at front desk goes above and beyond, very personable and helpful. I’ve stayed here twice before, always great and comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ataff here was exceptional. Every request was meet with care and importance. The property itself was comfortable and well-kept. Both restaurants were excellent and convenient dining options. We'd here again and highly recommend.

10/10 Excellent

Vincina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the area where the property is, easy to find, affordable rates and very friendly staff
Stayed 1 night in Feb 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Front check in staff was extremely friendly.
Stayed 1 night in Feb 2024

6/10 Okay

charles

Stayed 1 night in Feb 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
a
Stayed 2 nights in Feb 2024

10/10 Excellent

michael c

Liked: Cleanliness, staff & service, property conditions & facilities
It’s my go to spot when I’m on a ski trip. Very comfortable
Stayed 1 night in Feb 2024

6/10 Okay

Fritz

Travelled with family and small children
Liked: Cleanliness, staff & service
Rooms definitely need updating. Shower couldn't be adjusted, the bath tub faucet was broken. Not enough hooks for bath towels. Were only a couple outlets that worked. Restaurants and bar were very overpriced.
Stayed 2 nights in Feb 2024

8/10 Good

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
There was no hot water for the shower.
Stayed 1 night in Feb 2024

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing
Stayed 1 night in Feb 2024

10/10 Excellent

Amy

Helpful & friendly staff. Great location & comfortable beds & room
Stayed 1 night in Feb 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoy staying at this Hotel! The only thing was that everyday we had the smell of the kitchen in our room, even though that we were at the 4 floor
Stayed 9 nights in Feb 2024

8/10 Good

james

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wi Fi was great, able to stream Netflix etc, on TV, convenient to restaurants, grocery, and gas. Complimentary cookies were awesome!!! Would definitely stay again.
Stayed 1 night in Feb 2024

6/10 Okay

Kathleen

Liked: Cleanliness
Staff were ok at checkin but rather curt. Rooms are fine but hallways and interior are getting tired. The TV was nice and large but not a smart TV. Dinner at the Sakura restaurant was good, and breakfast the next day was very good. Service in both F/B outlets was very good.
Stayed 1 night in Jan 2024

10/10 Excellent

Carmalita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable rate excellent customer service
Stayed 1 night in Jan 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Myla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience! Loved the large indoor hot tub.
Stayed 2 nights in Jan 2024

8/10 Good

Ernie

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. One of the tv remotes wasn’t working quite right. I think the batteries were just running low. Also the fridge didn’t seem to be working and our food spoiled. Food was warm room temp when we took it out. We should’ve just left it in the car overnight as it was in the 20s. :( other than that, it was great. Staff was friendly even gave our girls crayons to keep entertained while talking to friends in the lobby area.
Stayed 1 night in Jan 2024

10/10 Excellent

Keil

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience.
Stayed 2 nights in Jan 2024

10/10 Excellent

Lily

Stayed 2 nights in Jan 2024

8/10 Good

Zona, Tonalea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Shawna

Liked: Property conditions & facilities
Stay was good
Stayed 1 night in Jan 2024

10/10 Excellent

Maeva, Hawaii Kai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property

10/10 Excellent

Dina

Stayed 1 night in Jan 2024

10/10 Excellent

Dr Ram

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and access to restaurants. Good staff attentive.
Stayed 2 nights in Dec 2023

8/10 Good

Myrna

Stayed 2 nights in Jan 2024

10/10 Excellent

Jayde

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than we were next to the ice maker, it was really quiet. The beds are actually comfortable and the staff is really helpful.
Stayed 1 night in Jan 2024

8/10 Good

joana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024