Lobby sitting area

Reviews of Hotel Porcel Navas

3 out of 5
Hotel Porcel Navas
Calle Navas, 24, Granada, Granada

Reviews

8.6

Excellent

Rating 10 - Excellent. 285 out of 664 reviews" "
Rating 8 - Good. 268 out of 664 reviews" "
Rating 6 - Okay. 90 out of 664 reviews" "
Rating 4 - Poor. 18 out of 664 reviews" "
Rating 2 - Terrible. 3 out of 664 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Sean

Travelled with family
Liked: Cleanliness, staff & service
The room and beds were comfortable and clean, though showing its age. The temperature had hit 27 degrees the day we arrived and our room was very hot. The Air Conditioning was not on/working was our only complaint. It’s a great location but be aware it’s on Calle Navas which can be very loud into the early morning hours. It’s ok, but if you need quiet to sleep then its not the place for you.
Stayed 3 nights in Mar 2024

10/10 Excellent

Wai Wing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well located hotel. It is very close to the Cathedral and the bus stop to Alhambra. The staff was very friendly and helpful, especially Laios.
Stayed 3 nights in Mar 2024
Response from Laios Trenado - Dpto Recepción on Mar 19, 2024
Dear Wai Wing, first of all thank you for the time invested in evaluating our facilities and for such positive ratings and comments. We are very pleased to have met your expectations and look forward to welcoming you back to any of our facilities in Granada, Seville or Madrid. Receive a cordial greeting from the entire Porcel Navas Hotel Team***. Sincerely, Laios Trenado - Reception Department

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with comfortable rooms. The staff are excellent and couldn’t be more helpful.
Stayed 1 night in Feb 2024
Response from Juan Antonio / Director on Mar 2, 2024
Dear KevinWe thank you for taking the time to share your stay with us. We are pleased to know that you have enjoyed a good experience with us thanks especially to our central location and the professionalism and closeness of our staff.We hope to see you again.Kind regards

8/10 Good

Janet

Stayed 2 nights in Feb 2024

10/10 Excellent

vy

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay- let us checked in early
Stayed 1 night in Dec 2023
Response from Laios Trenado - Dpto Recepción on Jan 13, 2024
Dear customer. Thank you for sharing your review and for such a positive score. We look forward to seeing you again in the near future. Best regards

10/10 Excellent

Gerardo, Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 3 nights in Nov 2023
Response from HOTEL NAVAS*** on Nov 14, 2023
Estimado Gerardo, En primer lugar, nos gustaría agradecerle el tiempo dedicado a compartir su estancia con nosotros. Estamos muy contentos de saber que tuvo una excelente estancia gracias a nuestros servicios e instalaciones. Esperamos volver a verle pronto. Saludos cordiales, Toñi Recepción

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming hotel in the heart of Granada
Very friendly staff, very clean room. The walls are quite thin, so noise does travel, but it was not really a problem during our stay. Breakfast was very good, with a wide range of hot and cold items - the hot items need to be kept warmer. The hotel is centrally located on a street with lots of good bars and restaurants, which give the area character. Would definitely stay here again.
Stayed 3 nights in Nov 2023
Response from HOTEL NAVAS*** on Nov 8, 2023
Dear Anthony, Thank you for taking the time to share your stay with us. We are very pleased to hear that you had an excellent experience with our facilities. We look forward to seeing you again soon.Best regards, Toñi Front Desk

10/10 Excellent

Herman Dave

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Outstanding location with dining establishments right outside the door. Large reception area with plenty of seating.
Stayed 2 nights in Oct 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has excellent location, it is in very good condition. Also there is a public parking very close to the hotel. The most important is the personnel and front desk staff. Layos and the young front desk lady went on and beyond to provide us an EXCELLENT SERVICE, FIVE STAR SERVICE.
Stayed 2 nights in Oct 2023
Response from JUAN ANTONIO/ DIRECTOR on Oct 16, 2023
Dear RichardThank you for sharing your experience with us, we are very happy to know that we have met your expectations.We are delighted to know that you have enjoyed our locationIt is a pleasure for us to receive positive reviews about our staff, who work very hard every day to offer the best service to our clients.We hope to welcome you again in the future. Sincerely

10/10 Excellent

Ainge Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a hidden treasure. It is kept well with cleanliness, friendly and helpful staffs and great location.
Stayed 2 nights in Oct 2023
Response from JUAN ANTONIO/ DIRECTOR on Oct 16, 2023
Dear Ainge AlexanderThank you for sharing your experience with us, we are very happy to know that we have met your expectations. Comments like yours help us to continue working and achieve maximum customer satisfaction.Have a nice dayGreetings

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was close proximity to lots of different dining options and shoppping.
Stayed 2 nights in Sep 2023
Response from HOTEL NAVAS*** on Oct 15, 2023
Dear Sarah,Thank you for taking the time to share your stay with us. We are pleased to hear that we have met your expectations and that you had a pleasant stay. We hope to see you again soon.Best regards, Toñi Front Desk

10/10 Excellent

Christopher Ian

Stayed 5 nights in Sep 2023
Response from JUAN ANTONIO/ DIRECTOR on Oct 29, 2023
Dear ChristopherThank you for taking the time to leave your comments after your recent stay at Hotel Navas.

10/10 Excellent

Andremil

Stayed 7 nights in Sep 2023
Response from JUAN ANTONIO/ DIRECTOR on Oct 29, 2023
Dear Customer Thank you for your review and we are so pleased to hear you enjoyed your stay with us. We look forward to welcoming you back in the future. Best regards

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly stay, great location
Stayed 2 nights in Sep 2023
Response from HOTEL NAVAS*** on Sep 24, 2023
Dear John,Thank you for taking the time to share your stay with us. We are pleased to know that we have met all your expectations and that you have enjoyed an unbeatable experience, especially thanks to our fabulous location in the heart of Granada and the professionalism and proximity of our staff. We hope to see you again soon.Best Regards, Toñi Reception

10/10 Excellent

Antony

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location, and friendly staff
Stayed 4 nights in Sep 2023
Response from JUAN ANTONIO/ DIRECTOR on Sep 8, 2023
Dear AntonyThank you for your review and we are so pleased to hear you enjoyed your stay with us. We are glad to know that you enjoyed our locationWe appreciate your kind comments about the Hotel staff.I trust you enjoyed your stay and that you will visit us again. Kind regards

10/10 Excellent

Maciej Jozef

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from JUAN ANTONIO/ DIRECTOR on Sep 8, 2023
Dear Maciej Jozef TelegaThank you for taking the time to review your experience with us. We are pleased to hear that you enjoyed your stay and that we met your expectations.We look forward to welcoming you back in the future. Best regards.

8/10 Good

Rakesh

Liked: Cleanliness, staff & service, property conditions & facilities
Good nice clean place to stay and enjoy the vacation
Stayed 2 nights in Jul 2023
Response from JUAN ANTONIO / DIRECTOR on Jul 23, 2023
Dear RakeshThank you for your review and we are so pleased to hear you enjoyed your stay with us. We are grateful your positive comments about the cleanliness of our hotel.We look forward to welcoming you back in the future. Best regards.

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The service by the hotel staff was excellent. The area is well centered shops, transportation and restaurants are close. Touristic attractions are close and some others are no more than 20 minutes walking.
Stayed 8 nights in Jul 2023
Response from Juan Antonio // Director on Jul 22, 2023
Dear AliciaThank you for your review and we are so pleased to hear you enjoyed your stay with us. We are glad to know that you enjoyed our location.We appreciate your kind comments about the Hotel staWe look forward to welcoming you back in the future. Best regards.

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
First: location, location, location!!! Second: The room was clean, well equipped and I think for the first time when they ask about bed preference: two single or one king bed, and we say “King please” we got it! Not two single beds put together!!! Breakfast was good. We have a good time.
Stayed 2 nights in Jul 2023
Response from Hotel Porcel Navas *** on Jul 16, 2023
Dear Piotr,We thank you for taking the time to share your stay with us. We are pleased to know that we have met your expectations and that you have enjoyed our fabulous location in the heart of Granada. We always do our best to fulfill the wishes of our guests and we are very pleased that you enjoyed your stay with us. We hope to see you again soon.Best regards, Toñi Front Desk

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We loved it here- the staff could not have been nicer or more helpful. The rooms are small but clean and have all the amenities you may need. It has a nice breakfast and a small restaurant/bar as well. The hotel is located on a no-car street with many good tapas restaurants right outside. It is within walking distance to many attractions. I would not hesitate to stay there again!
Response from Reception front desk on Jul 15, 2023
Dear KarenThank you for taking a few minutes and giving us your feedback.We hope to see you again.Best regardsTeresa

10/10 Excellent

muhammad

Stayed 1 night in Jul 2023
Response from Juan Antonio / Director on Jul 6, 2023
Dear MuhammadThank you so much for your comment. We are so pleased to hear you enjoyed your stay with us. We look forward to welcoming you back in the future. Best regards.

10/10 Excellent

Eden

Stayed 2 nights in Jun 2023
Response from Juan Antonio / Director on Jul 6, 2023
Dear customerThank you for taking the time to value your experience after your recent stay with us.It will be our pleasure to host you again in the future and if there is anything we can do for you please, do not hesitate to contact us. Best regards.

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
I had a nice stay at this hotel. The gentleman who works the front desk in the afternoons until 11pm is fantastic. He made my stay more enjoyable. An asset to this hotel.
Stayed 2 nights in May 2023
Response from Juan Antonio// Director on May 24, 2023
Dear PamelaWe would like to thank you for the time you have devoted to evaluating our establishment. We are delighted to know that your stay at the Navas hotel met your desired expectations. Our staff is always willing to help in everything you need. We hope that the next time you travel to the city of Granada, you will choose the Navas hotel for your accommodation.Best regards

10/10 Excellent

julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central hotel
Centrally located hotel. Very helpful reception staff, with good knowledge of attractions and transport. Clean room and comfortable bed. Breakfast was good. Close to lots of restaurants and bars.
Stayed 3 nights in May 2023
Response from JUAN ANTONIO/ DIRECTOR on May 21, 2023
Dear JuliaFirst of all thank you for your stay in our hotel and thank you for sharing your experience with us. We are delighted to know that your stay at the Navas Hotel met your expectations. Our staff is always ready to help you with anything you need. We hope that the next time you travel to the city of Granada, you will choose the Navas Hotel again for your accommodation.Have a nice day. Best regards

10/10 Excellent

Pip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk staff
Stayed 2 nights in Apr 2023
Response from JUAN ANTONIO/ DIRECTOR on May 4, 2023
Dear Customer Thank you for taking the time to review your experience after your recent stay with us.We appreciate your kind comments about our hotel team.Hopefully, the next time you visit Madrid we will have the opportunity to welcome you again. Best regards.

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although its a dated property in the heart of Granada it was spotless and the staff were welcoming and genuinely happy at their job. A big thankyou to Laios who checked us in, provided us with a map, pointed out places of interest and good eating spots as well as informing us of transport routes with bus numbers and bus stops. Our room was adequate with double glazed windows, comfortable beds and good breakfast selection.
Stayed 3 nights in Apr 2023
Response from Laios Trenado - Dpto Recepción on Apr 20, 2023
Dear Anna, Thank you for giving us such a good review of our hotel. We hope to see you again. Best regards Laios Trenado Reception front desk

8/10 Good

vita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from JUAN ANTONIO / DIRECTOR on Mar 23, 2023
Dear Vita GushinaThank you for your review and we are so pleased to hear you enjoyed your stay with us. It is hoped that you will stay with us again in the future. Kind regards

10/10 Excellent

Alberto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and conditions of the property
Response from Laios Trenado - Dpto Recepción on Jan 5, 2023
Dear Alberto, Thank you for giving us such a good review of our hotel. We hope to see you again. Best regards Laios Trenado Reception front desk

10/10 Excellent

Santhosh

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Very Close to most sought after visiting places like Alacaceria Shopping Street, Celle Navas etc.,
Response from JUAN ANTONIO // DIRECTOR on Dec 25, 2022
Dear Santhosh Thank you for your review and we are so pleased to hear you enjoyed your stay with usWe are glad to know that you enjoyed our locationHappy Christmas

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, clean and comfortable, helpful staff
Stayed 3 nights in Oct 2022
Response from Laios Trenado - Dpto Recepción on Oct 12, 2022
Dear Simon, Thank you for giving us such a good review of our hotel. We hope to see you again. Best regards Laios Trenado Reception front desk

8/10 Good

Wen Yan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location right on “tapas” street. Do note that it can be really noisy
Stayed 2 nights in Sep 2022
Response from Juan Antonio / Director on Oct 9, 2022
Dear Wen Yan Firstly, we want to thank the time dedicated to assessing our Hotel.We are pleased to know you had a pleasant stay here with us at the Navas Hotel and enjoyed our locationIndicate that the windows of the Hotel are soundproofed so that they can rest without fear of street noises We hope we can be able to tell you "welcome back to the Navas Hotel" in your next trip to Granada Best regards

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff which made my stay as a solo much easier Breakfast was complete with my personal hot Gluten Free bread roll Location is perfect for walking everywhere or a short 3 min walk to catch the bus to the Alhambra
Stayed 2 nights in Sep 2022
Response from Dpto - Recepción on Oct 2, 2022
Dear Suzanne, Thank you for giving us such a good review of our hotel. We hope to see you again. Best regards Laios Trenado Reception front desk

8/10 Good

Yuen Ling

Liked: Cleanliness, staff & service
The premises is a bit old, but cozy and clean. Perfect location which is located in the street full of tapas shops ( I always had a drink with tapas before going upstairs to my room. Granada is small and lovely city, you can almost walk to all the tourist spots. The staff there is super nice and helpful, and passionate to introduce this pretty city to you! I found the premise is kinda old-fashion (physical room key, paper maps, outdated decoration, no usb plug etc), but it fits the humble style of Granada, doesn't it :)
Stayed 8 nights in Aug 2022
Response from Laios Trenado on Sep 24, 2022
Dear Yuen Ling, Thank you for giving us such a good review of our hotel. We hope to see you again. Best regards Laios Trenado Reception front desk

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the perfect room for our family of 4. Hotel staff was very helpful and had no problem storing our luggage. Breakfast was delicious and well priced. Highly recommend!
Stayed 1 night in Jun 2022
Response from recepción on Jun 19, 2022
Dear Charles Thank you for giving us such a good review of our hotel. We hope to see you again. Best regards Teresa Baca Reception front desk

10/10 Excellent

David, London

Stayed 1 night in Jun 2022

10/10 Excellent

Mihai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, Teresa at reception very professional and friendly
Stayed 2 nights in May 2022
Response from Reception front desk on Jun 9, 2022
Dear Customer Thank you for giving us such a good rating. It encourages us to improve our service to customers. Best regards Teresa

10/10 Excellent

sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend break
Excellent location in the heart of the city. The only minus would be that the Room was a bit on the small side.
Stayed 2 nights in Apr 2022
Response from recepcion on May 17, 2022
Thank you for giving us such a good rating. We hope to see you again. Best regards Teresa Baca Reception front desk

8/10 Good

Daniel

Stayed 1 night in Apr 2022
Response from Laura Medina (Dpto.Recepción) on Apr 30, 2022
Estimado Daniel, gracias por dedicar su tiempo a darnos su opinión. Para nosotros es muy importante, ya que nos permite mejorar nuestro servicio para satisfacer a nuestros clientes y hacer que se sientan como en casa. Esperamos volver a verles. Un cordial saludo

10/10 Excellent

Seunghwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great great location and very kind staff
It was a very good experience. I don't leave review comment much but I have to for this hotel. No parking is only downside but there is a close by public underground parking lot within working distance. it is very close to almost everything and very kind staff. Room condition is not super luxury nor updated but it is very clean and they have all you need. it is located in a middle of tapas restaurants!
Stayed 1 night in Apr 2022
Response from recepción on Apr 25, 2022
Dear Seunghwan Thank you for giving us your opinion. We are glad that you felt very good in our hotel. We hope to see you again on your next visit to Granada Best regards Teresa Baca Reception front desk

10/10 Excellent

Nader

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every was good, nice location and friendly staff.
Stayed 3 nights in Apr 2022
Response from Laura Medina (Dpto.Recepcion) on Apr 29, 2022
Dear Nader, Thank you for sharing your experience with us, we are very happy to know that we have met your expectations. Comments like yours help us to continue working and achieve maximum customer satisfaction. Thanks a lot. Have a good day

10/10 Excellent

Jacqueline

Stayed 1 night in Mar 2022
Response from Laura Medina (Dpto.Recepción) on Apr 4, 2022
Estimada Jacqueline, Gracias por dedicarnos unos minutos y darnos su valoración. Estamos muy contentos que su estancia haya sido buena. Todo el equipo humano del hotel trabajamos mucho para que nuestros clientes se sientan muy comodos entre nosotros. Gracias de nuevo por su valoración. Esperamos volverla a ver de nuevo. Saludos cordiales

6/10 Okay

monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. No WiFi!!!!!
Great location! Central to all attractions and sites I wanted to visit, as well as public transport. Restaurants literally at the door of the hotel. Hotel is a bit old, but it was clean, room was spacious, and bed was comfortable. The only issues I had was that there was no working WiFi, which is a huge deal breaker for me. Apparently the city was installing 5g or something, and it interrupted the WiFi service. I had to go to a local cafe to use the internet to book tickets, and it was annoying. The second issue I had was there was no wine opener on the room, or hotel. They have a restaurant and no wine opener?? So strange for this to be lacking, but I had to drag my bottle of wine with me, when I preferred to enjoy it in my room. Other than those two issues, it was a good stay. Staff was super apologetic for the WiFi, and it’s not their fault. They tried to be as accommodating as possible, and were very friendly. I would stay there again if the WiFi were to work in the future. Had I known this was an issue, I would have booked elsewhere.
Stayed 2 nights in Mar 2022
Response from Laura Medina (Dpto.Recepcion) on Mar 9, 2022
Dear Monique, thank you for taking a few minutes to rate our establishment. We are glad that you enjoyed our location in the heart of the city. We apologize again for the problem with the Wi-Fi. It is finally fixed and works perfectly. Regarding the bottle opener, we also apologize, but our restaurant only serves breakfast and we do not have bottles of wine. Even so, we greatly appreciate your words and hope to welcome you again in the future. Kind regards

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a no frills hotel that was perfect for us. It is on a pedestrian street that has lots of restaurants and bars and is in the heart of Granada. The rooms are sparse but include everything you need. The breakfast was nice.
Stayed 3 nights in Dec 2021
Response from Laura Medina (Dpto.Recepción) on Jan 13, 2022
Dear Natalia, Thank you for your review and we are so pleased to hear you enjoyed your stay with us. We are pleased to know you had a pleasant stay here with us at the Navas Hotel and enjoyed our location. It is hoped that you will stay with us again in the future. Kind regards

10/10 Excellent

Sylwia

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Average
The hotel staff was friendly and helpful. The hotel is situated in a perfect location in the old city, however, the hotel itself looked a bit tired and tgere was visible amount of the dust in the room.if someone would ask me upon check out if everything was alright i would mention this then. But noone did.
Dust in a room during one night stay
Stayed 1 night in Dec 2021
Response from Mateo Cibantos, Recepcion. on Jan 8, 2022
Dear Sywia Thank you very much for taking some of the time to leave this comment after your stay at the Hotel Navas . It is a pleasure for us to receive positive feedback about our staff, who work very hard every day to offer the best service to our customers. We are delighted to know that you have enjoyed our location. We look forward to welcoming you back in the future. Have a nice day !! Kind regards

8/10 Good

Sebastián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from Juan Antonio / Director on Dec 28, 2021
Estimado Sebastian ¡Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que agradecemos sus comentarios. Felices fiestas

10/10 Excellent

Stephen, Nepean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was on a well appointed pedestrian street with an array of restaurants on close proximity to the Cathedral and a main retail area. Friendly reception desk staff. My partner and myself were very pleased with the finish and look of the public spaces of the hotel and its presence on the street. The room was small yet quiet and comfortable as it was at the back of the hotel, no view to speak of yet net our needs. No issues.
Stayed 3 nights in Nov 2021
Response from JUAN ANTONIO/ DIRECTOR on Nov 12, 2021
Dear Stephen Thank you very much for taking some of the time to leave this comment after your stay at the Hotel Navas . It is a pleasure for us to receive positive feedback about our staff, who work very hard every day to offer the best service to our customers. We are delighted to know that you have enjoyed our location. We look forward to welcoming you back in the future. Have a nice day !! Kind regards

8/10 Good

Andrés

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Laura Medina (Dpto.Recepción) on Nov 8, 2021
Estimado Andres. Gracias por elegir nuestro hotel y gracias por dedicar unos minutos y darnos su opinión. Todo el equipo humano del hotel nos esforzamos para que nuestros clientes se encuentren a gusto entre nosotros.

10/10 Excellent

JAVIER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place.
The location is very good. Well maintained. Many restaurants and a drug store right in front. A laundromat also pretty close. Bus stop to go to Alhambra is 100 meters away. The only complain is that our bathroom did not have an exhaust fan (or it wasn't working). Almost forgot, the breakfast was excellent and has very reasonable price.
Stayed 2 nights in Sep 2021
Response from Laura Medina (Dpto.Recepción) on Sep 18, 2021
Dear Javier, Thank you for staying with us! We take great care to make our guests' stay as pleasant as possible, so we welcome your feedback.

8/10 Good

DN, Duncan, British Columbia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge was very friendly and helpful both in introducing us to the city and helping with incidents that arose from the Coronavirus. Very welcoming!
Stayed 3 nights in Mar 2020
Response from Juan Antonio/ Director on Mar 16, 2020
Thank you for staying with us! We take great care to make our guests' stay as pleasant as possible, so we appreciate your feedback.

10/10 Excellent

salvatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020
Response from Juan Antonio/ Director on Mar 11, 2020
Estimado Salvatore ¡Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que agradecemos sus comentarios. Saludos cordiales