This hotel needs a general refurbishment, and perhaps new management, but beyond the idea of a refresh, there are some basic needs that are NOT covered: Free wifi only at the lobby, else pay 20EUR a week, or 4EUR daily for wifi in your room. You need to deposit 10EUR for the TV remote. C'mon, it is 2019! I asked for an extra towel and was told they provide only one towel per guest. There is no heating, while winter temperatures can drop to 15 overnight. A blanket as the idea of comfort when it is 15 degrees? The mattresses lack basic padding, it was ultra hard like sleeping on a box-spring. There is mildew between the shower tiles. The bathtub was rusted.
Half board food: Food is fresh, plenty of salads and fruit, but they need a cook, not a chef, just a basic cook. Food was fresh but incredibly boring and insipid.
The restaurant personnel was fine, but they commented they need to check the guest registration card every night during dinner, because non-guests can come from the street and dine in the hotel per free. Really? Something is wrong when the workers are instructed on this idea. Isn't it easier to provide a guest bracelet, like most hotels do?