Piscine intérieure, piscine extérieure, parasols
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Itc Grand Goa, A Luxury Collection Resort & Spa, G – Avis

4.5 out of 5
Itc Grand Goa, A Luxury Collection Resort & Spa, G
Arossim Beach, Cansaulim, Goa

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 229 avis sur 352." "
Note de 8 – Bien, d’après 94 avis sur 352." "
Note de 6 – Acceptable, d’après 11 avis sur 352." "
Note de 4 – Médiocre, d’après 12 avis sur 352." "
Note de 2 – Terrible, d’après 6 avis sur 352." "

9,2/10

Propreté

9,0/10

Service et personnel

9,0/10

État et installations de l’hébergement

Avis

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Wonderful hotel for a romantic getway
Great stay ar Park Hyatt Goa. The hotel is beautiful with many bungalows close by the pool and the beach.

10/10 – Excellent

Marie France, Lyon

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Un grand moment de plaisir
Notre séjour à été très agréable nourriture très chère convenable

8/10 – Bien

holden75, Paris

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hotel de charme
Superbe hotel en bord de mer et offrant tous les services souhaités ! Chambre vraiment agréable et très propre avec salle bain très originale. Une douche supplémentaire se trouve même en extérieur. Bref un super confort. Les points à revoir (pour nous) sont le prix de l'ensemble des restaurants du complexe hotelier qui sont exorbitants... Heureusement le long de la plage se trouve de petits restaurants proposant des poissons ou autres plats à des prix normaux. Autres soucis est le prix des taxes à rajouter à chacune des factures présentées par l'hotel. Mais mis à part ceci, c'est vraiment un super hotel avec de très belles piscines

10/10 – Excellent

carioca

Points forts : Propreté, service et personnel et confort de la chambre.
PARK HYATT GOA SEP 2012
Très bel hôtel, très bonnes prestations dignes d'un Hyatt, nourriture de qualité et personnel très serviable. Dommage qu'il soit situé dans un endroit assez isolé, loin des endroits animés. Nous y sommes allés pendant la mousson, il a beaucoup plu, ce qui fait que nous n'avons pas pu profiter de la plage et de la piscine comme nous aurions souhaité.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en septembre 2018

8/10 – Bien

tenaz

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en septembre 2018

4/10 – Médiocre

Voyageur vérifié

Points forts : Service et personnel
Nice pool and hotel layout not happy with Expedia
Nice pool great staff although during off season no beach activities and the transport outside hotel is extortionate and all part of taxi union so hotel has no say. Overall wasn’t much to do outside if hotel and I think Expedia should better explain facilities available. Personally I think the property is mis sold by Expedia and the problem is once you have booked through Expedia the hotel can’t do anything as you have paid Expedia. This is the problem booking through Expedia. The hotel facilities not correctly explained also should mention about off season.
Séjour de 7 nuits en septembre 2018

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Amazing Resort
Park Hyatt is a lovely resort with nice big rooms which are old but we'll maintained.The property is vast and has around 5 swimming pools, kids club, outdoor kids park and lots of outdoor activites.The breakfast is lovely , only issue is the sit outs are all over the place and not in 1 dining room.They have amazing Italian restaurant. The staff here are very friendly. Overall a great resort with great service.
Séjour de 3 nuits en mai 2018

8/10 – Bien

Sidhartha

Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 3 nuits en août 2018

8/10 – Bien

Rajendra

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en août 2018

10/10 – Excellent

Lee, Minneapolis

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Even during monsoon season this place is great
I had a few extra days on a business trip to India and decided to spend it in Goa. Even though it rained nearly every day, the staff, facilities and property made it a great experience.
Séjour de 3 nuits en juin 2018
Dibyendu Dey a répondu le 11 juill. 2018
Dear Lee, Thank you for rating us. We are delighted to learn that you have had a relaxing holiday with us. We look forward to creating many memorable moments for you in Goa soon.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Lovely place with kids
The hotel is extremely comfortable and conveniently located close to the airport and secluded at the same time. The staff was extremely courteous and took care of our kids far beyond the call of duty. Kranthi, zaki, Arinjoy. Thank you very much.
Séjour de 3 nuits en juin 2018
Dibyendu Dey a répondu le 29 juin 2018
Dear Guest, Many thanks for your kind feedback. We are delighted that you enjoyed our facilities and services that we offer at the Park Hyatt Goa Resort and Spa. We hope to create many more enriching holiday experiences for you in Goa soon.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent service. Property is world class. Comparable to Four Seasons.
Séjour de 3 nuits en juin 2018
Dibyendu Dey a répondu le 29 juin 2018
Dear Guest, Thank you for choosing to stay with us & for your kind appreciation. We are delighted to discover that you had a luxurious stay holiday with high standards of service. We hope to create many more memorable experiences for you in Goa soon.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en mai 2018
Dibyendu Dey a répondu le 29 juin 2018
Dear Guest, Thank you for rating us. We are delighted to learn that you have had a relaxing holiday with us. We look forward to creating many memorable moments for you in Goa soon.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
A world in itself
The property is fabulous. The rooms are large and comfortable. The buffet spread is delicious. One has golf cart to travel between locations. It is nothing less then a compact world in itself.
Séjour de 2 nuits en mai 2018
Dibyendu Dey a répondu le 24 mai 2018
Dear Guest, Thank you for rating us and sharing your feedback. We are delighted to learn that you had a luxurious stay holiday with high standards of service. At Park Hyatt, we truly believe in hosting a delightful and personalized experience for all our guests. We hope to create many more memorable experiences for you in Goa soon.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
All good except housekeeping not prompt.
Repeated requests for replenishment of teabgs not fulfilled. Regular servicing delayed to late afternoon.
Séjour de 2 nuits en avril 2018
Dibyendu Dey a répondu le 2 mai 2018
Dear Guest, Thank you for sharing your feedback.We are truly disappointed to read about your experience at our resort. We would like to assure you that this is definitely not the Park Hyatt service experience we aim to deliver to our guests. We hope to welcome you back to the resort again for a truly luxurious and personalized stay experience.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, état et installations de l’hébergement
Overall experience was positive and the staff was friendly. Resort is beautiful with clean, empty beaches. however, despite requesting in advance, we did not get our two rooms in the same villa. also, they charged us for the room a second despite the prepayment. We are working through the hotel staff to get a reimbursement.
Séjour de 3 nuits en avril 2018
Dibyendu Dey a répondu le 11 avr. 2018
Dear Guest, Thank you for rating us and sharing your feedback. We are disappointed to read about your experience at our resort. We would like to assure you that this is definitely not the Park Hyatt service experience we aim to deliver to our guests. We hope to welcome you back to the resort again for a truly luxurious and personalized stay experience

10/10 – Excellent

Rubén , Qatar

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Precioso resort junto a la playa.
Somos una familia con 2 hijos de 10 añis, estuvimos 5 maravillosos días. Hotel muy bonito. Gran zona de césped con palmeras entre el hotel y la playa. Estupendo Buffett.
Séjour de 5 nuits en avril 2018
Dibyendu Dey a répondu le 11 avr. 2018
Dear Guest, Thank you for rating us. We are delighted to learn that you have had a relaxing family holiday with us. We look forward to creating many memorable moments for you in Goa soon.

10/10 – Excellent

Teemu

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Perfect hotel to relax.
All in all among the best hotels I have ever stayed in. Everything was perfect or close enough to perfect.
Dibyendu Dey a répondu le 11 avr. 2018
Dear Guest, Thank you for rating us. We are delighted to learn that you have had a relaxing holiday with us. We look forward to creating many memorable moments for you in Goa soon.

8/10 – Bien

Hugh, London

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Beautiful and relaxing
Really fantastic place. We booked lagoon view double room which was a mistake as the lagoon is not so great and our room looked straight at a big tree. We upgraded the next day to a suite with a pool view and a sea view from the two doors. Quite fantastic (cost a bomb but it was so worth it). Food and drink options were good and quite varied but the BEST bit was down on the beach where there is a shack called ‘Aaron’s beach hut’. Just sit there have some simple food and a drink or two and watch the sunset. Magical. A fraction of the hotel prices too.
Séjour de 3 nuits en mars 2018
Dibyendu Dey a répondu le 2 avr. 2018
Dear Guest, We are truly disappointed to read about your experience at our resort. We would like to assure you that this is definitely not the Park Hyatt service experience we aim to deliver to our guests. We hope to welcome you back to the resort again for a truly luxurious and personalized stay experience.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
子連れにやさしいホテルでした
空港から近く、空港送迎も確実で便利で助かりました。ビーチで貝殻をひろったり、プールで遊んだり、親切なスタッフのおかげで限られた時間を満喫しました。ホテルの清潔さは満点にはしませんでしたが、砂とごみが落ちていたからで、こういう回転の速いリゾートホテルではこんなものなのかもしれません。プールは浅い子供用のところがたくさんあり、お水の温度もあったかくて、快適でした。わたしはジャグジーでのんびりできました。食事はディナーは7時からとか時間が限られているレストランもありましたが、ビレッジカフェというひとつのレストランは24時間営業で、不規則な食事時間の子連れにとってもありがたかったです。
Séjour de 2 nuits en mars 2018
Dibyendu Dey a répondu le 28 mars 2018
Dear Guest, We are truly disappointed to read about your experience at our resort. We would like to assure you that this is definitely not the Park Hyatt service experience we aim to deliver to our guests. We hope to welcome you back to the resort again for a truly luxurious and personalized stay experience.

6/10 – Acceptable

Uday

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
The decline of a great hotel
This hotel has seen better days. Its raging and it shows. 5 years ago, it was a cracking property, the food had a sizzle and the rooms had a air of sparkling newness about them . Sadly , that feeling can only find resonance in nostalgia. The rooms are large but terrible in its upkeep. The food, save the occasional goan highs, is quite ordinary The property is saved by its service which is top notch The management needs a wake up call t revive this property
Séjour de 2 nuits en mars 2018
Dibyendu Dey a répondu le 28 mars 2018
Dear Guest, We are truly disappointed to read about your experience at our resort. We would like to assure you that this is definitely not the Park Hyatt service experience we aim to deliver to our guests. We hope to welcome you back to the resort again for a truly luxurious and personalized stay experience.

10/10 – Excellent

Sheila

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice walk to the beach!
Seriously nice hotel with an excellent staff. Loved how close it was to the beach. Excellent wifi! Great food! Very clean hotel.
Dibyendu Dey a répondu le 23 févr. 2018
Dear Guest, Thank you for choosing to stay with us & for your kind appreciation.We are delighted to discover that you had a luxurious stay holiday with high standards of service.We hope to create many more memorable experiences for you in Goa soon.

8/10 – Bien

Nayen

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Dibyendu Dey a répondu le 23 févr. 2018
Dear Guest, Thank you for rating us. We are delighted to learn that you have had a relaxing holiday with us. We look forward to creating many memorable moments for you in Goa soon.

8/10 – Bien

Sasha , London

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
A charming place on a beautiful beach
The property is lovely although a bit dated. Huge gardens, lovely system of pools. The beach is wonderful. Very looked after. The staff is excellent. Very friendly, polite and charming. The room is quite spatious and the separate shower/ bathroom part is well thought through. The food was not very varied smd did not seem terribly inspiring. But most importantly the hygiene standards are very high, which is vital in this part of the world. The place is very child friendly ( we were there with a six year old).
Séjour de 7 nuits en février 2018
Dibyendu Dey a répondu le 23 févr. 2018
Dear Guest, Thank you for rating us and sharing your feedback. All your feedback has been duly noted and shared with the team for improvement. We are glad that you had a relaxing family holiday and we look forward to welcoming you to Goa soon.

10/10 – Excellent

SIVAKUMAR

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Best family place for a silent Goa vacation
Best vacation ever. Park Hyatt is an amazing have-all place if you are looking to enjoy a vacation with family. Private beach with security, comfortable sofas, giant size pool, kids games, games room for adults, relaxing pool, terrific service and ultra amazing food - just too perfect!
Séjour de 3 nuits en janvier 2018
Dibyendu Dey a répondu le 19 janv. 2018
Dear Guest, Many thanks for rating us.Thank you for choosing to stay with us & for your kind appreciation.We are delighted to learn that you had a luxurious holiday with high standards of service.At Park Hyatt, we truly believe in hosting a delightful and personalized experience for all our guests.We hope to create many more memorable experiences for you in Goa soon.

10/10 – Excellent

Tullio

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
molto bella la posizione dell'albergo, bella struttura però frequentato solo da russi molto rumorosi
Séjour de 2 nuits en janvier 2018
Dibyendu Dey a répondu le 19 janv. 2018
Dear Guest, Many thanks for rating us and sharing your review. We are disappointed to learn about the disturbance caused to you during your stay. Your feedback has been shared with the team for improvement. We look forward to welcoming you back to Goa soon.

10/10 – Excellent

Ajay

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en janvier 2018
Dibyendu Dey a répondu le 19 janv. 2018
Dear Guest, Thank you for rating us.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great Hotel.. Service beyond excellent. best beaches..
Séjour de 5 nuits en janvier 2018
Dibyendu Dey a répondu le 19 janv. 2018
Dear Guest, Thank you for rating us and sharing your review. We are delighted to learn that you have had a relaxing holiday and have enjoyed the beach.We look forward to creating many more memorable moments for you in Goa soon.

10/10 – Excellent

PAMELA, TULSA, OK.

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
MET AND EXCEEDED ALL EXPECTATIONS.
THE ROOM WAS QUIET, CLEAN, AND POSITONED ABOVE A MOVING WATER FEATURE. THE DINNING OPTIONS WERE DIVERSE AND EXTREMELY SATISFYING TO INCLUDE THE SOUND OF WAVES CRASHING AND SUNSETS, BEFORE SELECTING THE VERY FRESH "GRILLED CATCH OF THE DAY", OR THE NORWEGIAN GRILLED SALMON OFFERING, OR A HOST OF OTHER EQUALLY APPEALING OPTIONS, THAT WERE ALWAYS WELL ATTENDED TO BY THE COURTEOUS AND HELPFUL STAFF. THIS DECEMBER/JANUARY EXPERIENCE AND THE WEATHER CONDITIONS THAT EXISTED WERE AN ADDED ENHANCEMENT 24/7. DEFINATELY GOING BACK, THIS WEEK WAS REMARKABLE, AND THE SPA EXPERIENCES WERE DREAMY.
Séjour de 7 nuits en décembre 2017
Dibyendu Dey a répondu le 5 janv. 2018
Dear Pamela, Many thanks for such positive feedback.We are delighted to discover that you had a luxurious stay coupled with high standards of service.Food is our passion & we are glad the same came across in your experience.We hope to create many more memorable luxurious experiences for you in Goa soon.

8/10 – Bien

geeta, dubai

Points forts : Propreté, confort de la chambre
Nice hotel but staff not very helpful
Staff can be pretty unhelpful especially when you need the buggy service or any assistance.. While staying there the ceiling light fell off and dropped to floor. Was lucky it did not fall on our head. We were charged additional service charge on our bill which is against the law, after the introduction of GST
Séjour de 1 nuit en novembre 2017
Dibyendu Dey a répondu le 9 janv. 2018
Dear Geeta, We are truly disappointed to read about your experience at our resort. We would like to assure you that this is definitely not the Park Hyatt experience we aim to deliver to our guests. We hope to welcome you back to the resort again for a truly luxurious and personalized stay experience.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Wonderful beach and resort!
We thoroughly enjoyed our stay at the Park Hyatt. After reading some of the reviews I was a little apprehensive, but It was great. Fantastic pool, superb and easy access to a wonderful beach, great service (some personnel better than others). Room was very nice, great shower, everything was clean. The grounds were lovely; we took a midnight stroll and it was great to not have to leave the resort for anything. My evaluation probably would have been higher but we had just come from the JW Marriott Aerocity, which was spectacular in every way, so the differences were heightened. Would gladly return to the Park Hyatt Goa. I needed to find a pharmacy and Alison was extremely helpful, even arranging to have the items brought to me at the resort.
Séjour de 3 nuits en novembre 2017
Dibyendu Dey a répondu le 5 janv. 2018
Dear Guest, Thank you for choosing to stay with us & for your kind appreciation.We are delighted to discover that you had a luxurious stay holiday with high standards of service.We hope to create many more memorable experiences for you in Goa soon.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en novembre 2017
Thomas Abraham a répondu le 23 nov. 2017
Dear Guest, Thank you for rating us.

2/10 – Terrible

sap, hyd

Points faibles : Propreté, état et installations de l’hébergement
The room was dirty when we checked inn and we found cockroaches in the room... and to top that we found a cockroach inside the sambar at the breakfast buffet section...
Séjour de 1 nuit en octobre 2017
Dibyendu Dey a répondu le 20 nov. 2017
Dear Guest, Thank you for sharing your feedback. We are disappointed to learn about your experience with regards to the check-in and other hygiene concerns. We assure you that the same was a one-off experience.Please share with us and we will be glad to resolve.

4/10 – Médiocre

sudarshan, mumbai

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Disappointed
Never got a buggie to pick up or drop us to the room during our entire stay.... housekeeping did not do their job on time and some of the security staff was very rude....
Séjour de 3 nuits en septembre 2017
Dibyendu Dey a répondu le 20 nov. 2017
Dear Guest, Thank you for sharing your review. Your feedback has been duly noted and shared with the team for improvement. We are disappointed to learn about your experience with regards to the buggy pick up during your stay along with the housekeeping jobs. We thank you for giving us an opportunity to improve service to all our guests in the future. Please share with us your concerns and we will be glad to resolve.

10/10 – Excellent

Vishnu

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Amazing experience
We had amazing experience staying with Park Hyatt Goa. Staff was very courteous, facility was super clean, pool/food was awesome. We will definitely visit this place in future.
Séjour de 3 nuits en septembre 2017
Thomas Abraham a répondu le 19 oct. 2017
Dear Vishnu, Thank you for your feedback. We are delighted to learn that you have had a relaxing holiday with us and have enjoyed the facilities.We look forward to welcoming you to Goa soon.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very courteous staff
We had a family vacation at Park Hyatt, Goa. Our kids loved the facilities. Swimming pool, Room, Food, Entire property ambience and greenery is great. Private access to beach is amazing. My both daughters enjoyed. Staff were very helpful. Unexpected event happened with some guests causing excessive noise upstairs, it disturbed my sleep ( was not expecting ), I called up the in charge person they acted immediately. I couldn't go back to sleep. Next day I explained to the staff ( Mr Rohit) he was apologetic on their behalf and assured us that this will not be repeated. He offered us complimentary dinner ( which I completely forgot until last night of our stay), but they did look after us. Thanks a lot for making our stay happy.
Séjour de 3 nuits en septembre 2017
Dibyendu Dey a répondu le 19 oct. 2017
Dear Guest, Many thanks for your feedback.We are disappointed to learn about your experience and we are glad that your issue was quickly resolved. We hope to create many more memorable experiences for you in Goa soon.

8/10 – Bien

Dhruv

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
One night stay at Park Hyatt.
Great hotel, excellent staff. The lawns were a little unkempt but that would be nit-picking given the entire experience. Excellent goan food at Cafe Sarita - highly recommended. Also just a 20 min drive to the airport, which is a huge advantage for those on a short trip like I was.
Séjour de 1 nuit en juillet 2017

8/10 – Bien

Maneesh

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
South Goan escape
Access to an amazing beach, Good Indian restaurants on site. Friendly staff with local knowledge Very nice pool and spa. Great facilities for families with kids
Séjour de 5 nuits en juin 2017

8/10 – Bien

Chirag

Points forts : Propreté, service et personnel
Airconditioning was not working properly, complained 2 times but they were unable to solve the problem. Good pool .
Séjour de 2 nuits en juin 2017

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en juin 2017

10/10 – Excellent

chandrashekar, bangalore

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Best experience with kids
Thank you for making this so memorable for us. Kids were pampered so much that did not want to leave. Everyone from the reception to room service to pool to beach to restaurants took special care of us. Special thanks to the chefs at the Goan and Italian restaurants for rolling out special dishes for us for every lunch and dinner. Kids camp at Hyatt is one of the best we have seen. The maintenance activities did not bother us much. We stayed 3 nights and every day was interesting. I don't think we're going any other place on our next visit to Goa.

6/10 – Acceptable

Gurudev, Bangalore

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Horrible experience in Park Hyatt Goa Resort and Spa review Bad Experience: Beware of the staff near the swimming pool especially a guy called Donny is very rude, nasty and doesn't serve water and nobody apologizes in person( the Bar staff I mean) for this...he also showed a menu card to my thirsty wife ( dehydrated in hot Goa summer) in when asked for drinking water and made it look like we cant afford...( attending expat guests and ignoring us Indian guests , there were hardly any guests in the pool)). We were expecting the Park Hyatt Pool/Bar team to come and apologize us in person ( they gave us sweet talk over the phone) and knocked off the bill for a small sandwich we had ordered in the room). Hit our psyche very badly...all guests beware of such nasty surprises of being given a menu card when asked for drinking water near the pool in hot summer sun. The Concierge team quotes different rates for the car wash...one of them said Rs 500/- then they call our room and say Rs. 600/- :-) ( somebody is trying make a 100 :-))

8/10 – Bien

ATIKA

Points forts : Propreté, confort de la chambre
Not what we expected from a PARK HYATT!!!!
Overall a good STAY!! BUT NOT WHAT WE expected from A Park Hyatt!! The pool which is the highlight of the resort was; 2/3RD CLOSED FOR RENOVATION WITH NO PRIOR NOTICE ON THE WEBSITE OF BOTH HOTELS.COM & HYATT.COME. WE FELT TOTALLY CHEATED AND LET DOWN!! SERVICES OF FRONT DESK AND HOUSEKEEPING REALLY NEED TO BE IMPROVED!! NO CORDINATION IN BOTH THESE AREAS AND CONSTANT ISSUES!! THE ONLY AREA WHICH MET EXPECTATIONS WAS THE FOOD AND RESTAURANTS SERVICES!! VERY GOOD CHEFS AND VERY CARING STAFF AT THE RESTAURANTS!! TODDLERS PLAY AREA ALSO AT THE CAMP HYATT WAS BELOW EXPECTATIONS AND NEEDS TO BE SPURECED UP!!! VERY GOOD BEACH AND BEACH FRONT RESTAURANT ; PALMS!! OVER ALL A GOOD STAY BUT NEED SOME IMPROVEMENTS IN THE ROOMS AND SERVICE!!!

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Awesome Park Hayyat Goa
Excellent stay 3 nights in Park Hayyat. Enjoyed facilities at resort and spa
Manoj Bhoyar

10/10 – Excellent

Vipin

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Good Hotel...friendly staff
Resort is made very well. It has a good beach. Very good choice of breakfast, staff is also very helpful...Swimming pool is big & has a slide for kids..

10/10 – Excellent

Gaurav , London

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Premium Beach Holiday Hotel
Lovely pool, private beach excellent facilities Perfect location to enjoy sunshine

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Vacation in Goa resort
Good stay. Only felt service was slow at most times.
Thomas Abraham a répondu le 27 avr. 2017
Dear Guest, Many thanks for your invaluable feedback. We are glad you enjoyed comfortable stay. All your feedback has been duly noted and shared with the team for improvement.We hope to see you back in Goa soon for another luxurious vacation.

8/10 – Bien

norah, r

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Beach service
Everything is great about our stay, the food, the staff, and the spa. However, the service at the beach was below average. They do not have a menu or fresh juice to drink. Only water and soda! Our neighbors were a bit noisy, but the hotel offered us to transfer to another quiet room! It was nice of them!
Hotel Management a répondu le 26 juin 2017
Dear Guest, Thank you for choosing to stay with us & for sharing your valuable feedback. We are glad you enjoyed a luxurious vacation. Thank you for your feedback about the service at the beach. We will surely take the same up with our team. Look forward to welcoming back to Goa.