Terrace/patio

Reviews of Meraden Opus

3.5 out of 5
Meraden Opus
Ajuna Flea Market Road, Anjuna, Goa

Reviews

6.0
Rating 10 - Excellent. 6 out of 51 reviews" "
Rating 8 - Good. 18 out of 51 reviews" "
Rating 6 - Okay. 7 out of 51 reviews" "
Rating 4 - Poor. 7 out of 51 reviews" "
Rating 2 - Terrible. 13 out of 51 reviews" "

6.2/10

Cleanliness

5.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

Aastha

Stayed 2 nights in Feb 2021
Response from VIKAS YADAV on Mar 16, 2021
Dear Guest, Thank you for your feedback. We appreciate you taking the time to share with us your experience at Meraden Opus. Customer satisfaction is our priority. We work really hard from our end to offer you the best food. We will share your feedback with our entire hotel staff. We are improving our facilities constantly and hope you will visit us soon to experience them. We put in a lot of effort, from our end, in choosing the location of our hotels. Do contact us if you have any queries related to the locality. We work hard to optimize our prices and provide you with budget-friendly hotels. Do visit our website/app to find the best hotels in Anjuna. We look forward to host you at Hotel Meraden Opus again. Regards, Team Meraden Opus

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Average Hotel
The hotel was average; What I liked - Staff was supportive and polite - Free Car/Two wheeler parking - Night Security for parked vehicles - Food was decent What I didn't like -I had to wait like an hour to get the room cleaned before my check-in, it was supposed to be ready by the time I reach - Jetspray in the bathroom was barely working as well as the tap of the washbasin -The room had no view at all -Price I paid was more than what I got
Stayed 2 nights in Jan 2021
Response from VIKAS YADAV on Mar 16, 2021
Dear Guest, Thank you for your feedback. We appreciate you taking the time to share with us your experience at Meraden Opus. Customer satisfaction is our priority. We work really hard from our end to offer you the best food. We will share your feedback with our entire hotel staff. We are improving our facilities constantly and hope you will visit us soon to experience them. We put in a lot of effort, from our end, in choosing the location of our hotels. Do contact us if you have any queries related to the locality. We work hard to optimize our prices and provide you with budget-friendly hotels. Do visit our website/app to find the best hotels in Anjuna. We look forward to host you at Hotel Meraden Opus again. Regards, Team Meraden Opus

6/10 Okay

Anand, Ahmedabad

Travelled with group
Disliked: Amenities, property conditions & facilities
I have been to this place 4 years back and since then the condition has deteriorated. Rooms are not painted well, sheets have that old look, towels are worn out. For the price we were able to get a decent deal, but we had booked an extra room for which hotel staff did not take any initiative to get us a refund. Will call it a decent place to stay near by Anjuna beach.
Stayed 5 nights in Dec 2020
Response from VIKAS YADAV on Jan 15, 2021
Hi Anand, Thank you for your feedback. We appreciate you taking the time to share with us your experience at Meraden Opus. Customer satisfaction is our priority. We work really hard from our end to offer you the best food. We will share your feedback with our entire hotel staff. We are improving our facilities constantly and hope you will visit us soon to experience them. We put in a lot of effort, from our end, in choosing the location of our hotels. Do contact us if you have any queries related to the locality. We work hard to optimize our prices and provide you with budget-friendly hotels. Do visit our website/app to find the best hotels in Goa. We look forward to host you at Hotel Meraden Opus again. Regards, Meraden Opus

10/10 Excellent

Parth

Stayed 3 nights in Dec 2020
Response from VIKAS YADAV on Jan 15, 2021
Hi Parth, Thank you for your feedback. We appreciate you taking the time to share with us your experience at Meraden Opus. Customer satisfaction is our priority. We work really hard from our end to offer you the best food. We will share your feedback with our entire hotel staff. We are improving our facilities constantly and hope you will visit us soon to experience them. We put in a lot of effort, from our end, in choosing the location of our hotels. Do contact us if you have any queries related to the locality. We work hard to optimize our prices and provide you with budget-friendly hotels. Do visit our website/app to find the best hotels in Goa. We look forward to host you at Hotel Meraden Opus again. Regards, Meraden Opus

10/10 Excellent

SWAROOP, BANGALORE

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyed staying here and booking was cool through expedia
Stayed 2 nights in Dec 2020

2/10 Terrible

Deepak

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a nightmare
I wish to give zero stars. Elevator not working , door lock not working, no tea bags, no sugar in the room. Very dirty rooms. We have booked this hotel for 3 nights but we ran away in a day leaving behind paid reservation of three nights. Its a nightmare to stay here.
Stayed 3 nights in Nov 2020
Response from VIKAS YADAV on Dec 10, 2020
dear mr.deepak , thank you for talking time to feedback sorry to say sir you sty here one day after that asking for us full refund,if you want full refund so asked before check in then we will full refund to you and do not like to other hotel otherwise some one not entertain you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Nice place, comfy room and welcoming staff. The sky bar and pool area could be tidier which would make the place nicer overall. Good location
Stayed 1 night in Feb 2020
Response from Vikas Yadav on Feb 26, 2020
Thank you for taking the time to review our property. Customer satisfaction is our priority. We look forward to host you at Hotel Meraden Opus again. Regards, Reservation Team

4/10 Poor

Anita

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older hotel 20 minutes from beach
The hotel was a bit of a disappointment. Our first room was large, but quite mouldy and the air con did not work. They quickly moved us to a smaller but newer room and we were quite happy. However, the pictures are very old I think. The toilet was not working properly - the aircon was struggling very hard but the hall was more cool than our room ever was. The room was never cleaned during our three days and we asked for everything - toilet paper, towels, water. The service was quite slow and the phone did not work. The fridge was really loud - but cool. Internet could not really be used. Breakfast was limited but good and safe. The pool was a bit dirty and the area around it a bit shabby. Our bill was also wrong in the end. Some shops and a very good restaurant in the area. I think the hotels needs some freshening up. The girl in the reception was nice and helpful.
Stayed 3 nights in Dec 2017
Response from Meraden Opus on Nov 6, 2023
Dear Anita,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We appreciate your patience and understanding as we work to improve our facilities. We are pleased to hear that our receptionist provided you with excellent service. Your comments are valuable to us and we will take them into consideration while making necessary improvements. We hope to have the opportunity to welcome you back in the future.Hotel Support Team

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017
Response from Meraden Opus on Nov 6, 2023
Thank you for your exceptional 8-star rating! We're honored to have exceeded your expectations with our services.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great room service and hospitality was great just one thing the pool area at riof top was awesme they just need to put some music area there too
Response from Meraden Opus on Nov 6, 2023
Dear Guest,Thank you for your kind feedback! We're thrilled to hear that you enjoyed our great room service and hospitality. We appreciate your suggestion about adding a music area to the pool area at the rooftop. We'll definitely take this into consideration for future improvements. We hope to welcome you back soon for another fantastic stay!Hotel Support Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Hotel near the beach
loved my stay in the hotel, Kids enjoyed a lot in the swimming pool. Food was gud , especially Breakfast
Response from Meraden Opus on Oct 29, 2023
Dear Guest,Thank you for your lovely feedback! We're thrilled to hear that you and your family had a great time at our hotel. It's wonderful to know that the kids enjoyed the swimming pool and that you found the food, especially the breakfast, to be delicious. We hope to welcome you back again soon!Hotel Support Team

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Have a bad experience. Airport is too far..bad smell is coming in the room..pool water is not good..
Response from Meraden Opus on Nov 6, 2023
Dear Guest,We're sorry to hear about your negative experience. We understand that the distance from the airport was inconvenient for you and we apologize for any discomfort caused by the smell in your room. We appreciate your feedback regarding the pool water quality as well. We'll make sure to address these issues internally. Thank you for bringing them to our attention.Hotel Support Team

2/10 Terrible

Hamesh, Chennai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very poor.
very poor service, got the room an hour later...had to wauit too much...room, phone wasnt working, shower head was loose and no water at times..would never visit again! horrible...
Response from Meraden Opus on Nov 7, 2023
Dear Guest,We're sorry to hear about your disappointing experience. We apologize for the delay in providing your room and the inconvenience caused by the maintenance issues you encountered. Your feedback is valuable to us, and we will use it to improve the quality of our service. Thank you for bringing these issues to our attention.Hotel Support Team

2/10 Terrible

Asim, Bangalore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst nightmare
It was an horriable stay.The worst hotel I have ever stayed in my entire life.My wife and kid 4years got stuck in the lift for 30 mins. Generator was not working and the emergency kety to open the door were with the maintanace guy who came after 30 mins.The general manager,manager and staff were extremely rude and after repeted reminders to meet them for lodging a protest was of no use. .no one picks up the housekeeping phone.fresh towels were not provided for 2 days .Ther are no resturants,coffeshop etc. Breakfast served as if they are serving to dogs.
Response from Meraden Opus on Nov 6, 2023
Dear Guest,We're very sorry to hear about your experience at our hotel. This is certainly not the level of service we strive to provide. We apologize for the inconvenience caused by the lift incident and the unavailability of fresh towels. We will address this issue with our maintenance and housekeeping teams to ensure it doesn't happen again. We appreciate your feedback and will use it to improve our services.Hotel Support Team

2/10 Terrible

Asim, Bangalore, India

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Hotel
Pathetic stay, my wife and 4 year kid were stuck in the lift for 30 mins.Hence the generator was not working and the lift emergency key was with the maintenance guy who was sleeping at his place at 9 am.When i tried to file a complain with the Hotel authority i realized that there were no managerial staffs in the Hotel or may be they avoided me.After 10 repeated reminders no one bothered to meet me. it was a horrible experience. Breakfast was so pathetic that both the days we opted other restaurants.
Response from Meraden Opus on Nov 7, 2023
Dear Guest,Thank you for sharing your feedback with us. We deeply apologize for the inconvenience caused during your stay. We take this matter very seriously and have addressed the lift and generator issue to avoid any such incidents in the future. We are also working on improving the breakfast experience for our guests. We truly value your feedback and hope to have the opportunity to welcome you back for a much better experience.Hotel Support Team

8/10 Good

Salvador, Villahermosa, Mexico

Liked: Cleanliness, property conditions & facilities, room comfort
Good overall value
The value received equals the price of the hotel. The managers/owner were helpful and provided us a good service, as well as the waiters for room service. It is a shame that the woman at the frontdesk is not well trained, she looked at us during our stayed as, "you havent paid your room", even that I explained from the beginning it was paid using hotels.com, she even asked again for payment when we were checking out. Long way to go for her in customer service. The pool area is very nice.
Response from Meraden Opus on Nov 6, 2023
Dear Guest,Thank you for your feedback! We greatly appreciate your kind words about our managers, owner, and waiters. We're glad to hear that they provided you with good service during your stay. We apologize for any inconvenience caused by the front desk associate. We'll address this issue and ensure that our team receives additional training in order to provide excellent customer service. We're thrilled to know that you enjoyed our pool area. We hope to have the pleasure of welcoming you back again soon.Hotel Support Team

2/10 Terrible

Sam, Melbourne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel, the rooms were dirty and foul
The hotel is horrible, so dirty and run down, the food is the worst I've ever eaten and the staff were useless and rude. We could not wait to leave, it is a 2 star hotel at best. Our room was not cleaned once, and we struggled to get toilet paper and clean towls. Hotel also next to psy trance nightclub, so could not get any sleep. I don't even think the sheets were clean when I first arrived. Not even good location, not close to the beach or nightclubs, just sitting on a filthy dirt road. Never go here ever.
Response from Meraden Opus on Nov 6, 2023
Dear Sam,Thank you for providing your feedback. We apologize for the experience you had at our hotel. We strive to maintain a clean and comfortable environment for our guests, and we're sorry to hear that we didn't meet your expectations. Your concerns regarding the cleanliness, food, and staff behavior will be addressed with our team. We appreciate your comments as they help us improve our services.Hotel Support Team

10/10 Excellent

abhi, brd

Liked: Cleanliness, property conditions & facilities, room comfort
Best place to stay.... very close to Anjuna beach
Good clean rooms.... private balcony is also good. Room services is not upto the mark. Half the items in the menu are never available
Response from Meraden Opus on Nov 6, 2023
Dear Abhi,Thank you for your feedback! We're glad to hear that you enjoyed our clean rooms and private balcony. We appreciate your feedback regarding our room service and the limited availability of items on the menu. We'll take this into consideration and work towards improving our services. Thank you for bringing this to our attention.Hotel Support Team

8/10 Good

Ritu, Bangalore

Liked: Staff & service, property conditions & facilities
Great Location
I stayed there for 2N/3D with my parents...hotels is at nice location though little far from the mail city..Their service was good and staff was quite friendly..they arranged very nice cab for sightseeing.Food was also good..Breakfast was awesome. Roof top pool is really amazing though couldnt swim due to rain. One of the staff members Sumit was very helpful as he arranged best cab for us all and made our stay comfortable. Hope to visit this place again.
Response from Meraden Opus on Nov 6, 2023
Dear Guest,Thank you for choosing to stay with us and for sharing your experience. We're glad to hear that you enjoyed our hotel's location, friendly staff, and the service provided. It's great to know that you found the cab arrangement for sightseeing to be excellent. We're also delighted that you liked our food and found the breakfast to be awesome. We apologize for the rain preventing you from swimming in the rooftop pool, but we're glad you found it amazing nonetheless. We'll make sure to pass along your appreciation to Sumit for his helpfulness. We look forward to welcoming you back again soon.Hotel Support Team

2/10 Terrible

Achla, Gurgaon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is overly priced for the services it provides. Buffet is limited with 2- main course dishes only. When we arrived, we were surprised to find the bedsheets had blood stains on it. We asked for changing the bedsheets which was done immediately however, the new sheets that were spread were torn. We booked 2 rooms and in 1 room AC wasnt working. Refrigerator was provided in only 1 room. Tea maker was provided in the room with no spoons or stirrers. Mattresses were very basic, Flush in the toilet was broken
Response from Meraden Opus on Nov 6, 2023
Dear Guest,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We understand that the limited options in the buffet and the issues with the bedsheets, AC, and amenities were disappointing. We appreciate you bringing these concerns to our attention and we will make sure to address them with our team. Your feedback is truly valuable to us as we strive to improve our services.Hotel Support Team

4/10 Poor

G, Bangalore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Overpriced
I have stayed in far better hotels at fairly cheaper prices. The swimming pool pics are a myth. It seems bigger but is very small. Very far from Baga beach.
Response from Meraden Opus on Nov 6, 2023
Dear Guest,Thank you for taking the time to provide your valuable feedback. We apologize for any inconvenience caused during your stay. We appreciate your input regarding the swimming pool and the distance from Baga beach. We will make sure to take this into consideration for future improvements. Your feedback helps us to enhance our services and provide better experiences for our guests. If there is anything else we can assist you with, please let us know.Hotel Support Team

8/10 Good

Mr Chris

Liked: Cleanliness, staff & service, room comfort
Relaxing in Anjuna
We had a really nice week at this hotel, staff were very pleasant and helpful, it is around 15 walk to the beach, there are not many restaurants etc outside the hotel so transport is a good idea. The rooms are fairly basic but clean and comfortable, breakfasts are nice, I don't think this will disappoint for the price.

6/10 Okay

Javaman, India

Nothing great, Bad food
I stayed with my wife for a day at this hotel. The hotel is lije a small businees class hotel. I reached the hotel and was asked by the guard whether he wants me to carry my bag !!! Reception is a small one. Rooms are basic n the liben had a worn look. We ordered a burger n fries only to be asked by roon service whether we liked jus the french fries as burger was not available. Finally ordered fish n chips. when the order came the was just batter fried fish n mayoinaisse. Breakfast was equally disappointing. But nice location. Close to Anjuna beach. They help ypu in renting a bike from the hotel itself. Overall an ok hotrl. Not worth that much money.
Response from Meraden Opus on Nov 6, 2023
Dear Guest,We appreciate your feedback about your recent stay at our hotel. We apologize for the inconveniences you experienced with the reception and room service. We will address these concerns with our staff to ensure a better experience for our guests. We are glad to hear that you liked the hotel's location and the assistance provided with renting a bike. We value your feedback and hope to have the opportunity to welcome you back in the future.Hotel Support Team

8/10 Good

Ameya, Bombay, India

Liked: Cleanliness, property conditions & facilities, room comfort
Hidden Gem
We stayed at the Opus in January for the India Bike Week. Four couples on three big Harleys and one car traveled from Bombay. For us bikers, parking is a big deal-maker (or breaker) and the fact that our bikes could be parked inside the compound was a big plus. The car though, had to be left on the street just outside (though the hotel guard kept an eye on it - they have space to accommodate at the entrance of the hotel). The rooms are nice and clean, with all the amenities you'd expect from a modern hotel room - comfortable beds, clean toilet and bath, an attached wardrobe with a safe and an electric kettle for making tea and coffee. Oh yes, and a television (which we never got the time to watch). The service is kinda laid back, but that is expected in an easy-going place like Goa. And it wasn't like we were there on business, with meetings to attend to. The location is great - close enough to the Flea Market at Anjuna and far enough to be away from the noise and hubbub. The only disappointment really was the restaurant - no beef, no pork and no Goan food! I mean, who goes to Goa and eats Tandoori Roti? But then again, that wasn't much of a problem because there was plenty of Goan food available at the beach shacks. All in all - good hotel, good staff and a very comfortable stay. I'd go back again!
Response from Meraden Opus on Nov 7, 2023
Dear Guest,Thank you for sharing your experience at Opus during the India Bike Week. We're glad to hear that our secure parking for bikes was a big plus for you and your group. We apologize for any inconvenience with parking the car, but we're glad our hotel guard kept an eye on it. It's great to know that you found our rooms clean and well-equipped with all the amenities you needed. We appreciate your understanding of our laid-back service, and we're delighted that our location was convenient for you. We regret that our restaurant didn't offer the specific food you were looking for, but we hope you enjoyed the Goan food at the beach shacks nearby. Thank you for your compliments, we would love to welcome you back again.Hotel Support Team

8/10 Good

Jak, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place
Really enjoyed it. Would go back and stay.
Response from Meraden Opus on Nov 6, 2023
Thank you for your exceptional 8-star rating! We're honored to have exceeded your expectations with our services.

2/10 Terrible

dina, London

Disliked: Cleanliness, property conditions & facilities, room comfort
Not what I was hoping for
The staff did their best, but I changed room 3 times becuase either the door didn't lock, the safe didn't work or I had a view of a water tank. Finally, on finding a room I liked I was informed that this room was to be renovated and I couldn't have it. I ended up in a smelly room where the balcony door wouldn't lock and the safe didn't work and the toilet flush was intermittent and for that price I was surpised there was no hot water. The hotel is on a busy noisy road, but convenient if you want to be close the flea market or amenities of Anjuna. I left early , even though I had paid in advance as I could't stand another night there.
Response from Meraden Opus on Nov 6, 2023
Dear Dina,Thank you for sharing your experience with us. We apologize for the inconvenience you faced during your stay. We understand the importance of a comfortable room and we regret that we were not able to provide you with one. We have noted your feedback regarding the issues with the doors, safe, balcony, and toilet flush, and we will ensure that these concerns are addressed for future guests. We appreciate your understanding and hope to have the opportunity to serve you better in the future.Hotel Support Team

4/10 Poor

Sara, Edinburgh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what was advertised
The hotel advertised there would be wi-fi in each room, air con, a safe, a fridge, bath robes and slippers. Our first room had no fridge, no working air con, no working safe, no bath robe, no slippers and wi-fi was nowhere in the hotel. We moved rooms and the new room had a fridge and working air con. The safe wasn't working and we didn't get any of the other advertised "extras". Towels were either stained or had holes in them. The toilet was blocked. We ordered room service and are still waiting for it to be delivered, 3 days later. The breakfast buffet was always nice and varied. However, we found out on our last day that there was other food you could request, but the staff never told us. Overall, this hotel has potential, they just need to try harder at their cleaning and the staff need to be more customer focused
Response from Meraden Opus on Nov 6, 2023
Dear Sara,Thank you for taking the time to share your feedback with us. We apologize for the inconveniences you experienced during your stay. We have noted your comments regarding the room amenities and cleanliness issues, and we will definitely address these with our housekeeping team to ensure improvements. We appreciate your positive feedback on the breakfast buffet and will also work on better communication from our staff regarding additional food options. We hope to have the opportunity to welcome you back in the future for a better experience.Hotel Support Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Meraden Opus on Nov 6, 2023
Thank you for your exceptional 8-star rating! We're honored to have exceeded your expectations with our services.

2/10 Terrible

rakhee, varese

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel - avoid at all costs!
From the minute we walked into this hotel it was a disaster. After visiting some lovely places in India and staying in some lovely hotels this just ruined our trip. The hotel staff firstly did not greet us or give us any information about the hotel. We then checked into a room which had mould on the walls, dead flys on the bed, had not been swepped up or cleaned and then the most standard thing - no toilet roll in the toilet! We complained to be told that we had to wait till the evening for another room - this was at lunchtime. When we finally got another room it was just as bad. We then had to instruct the staff on how to clean the room! Breakfast was included but we opted to pay elsewhere as it was awful. Not worth getting up for in the morning. Staff are untrained and useless. Half way through our trip money was also stolen from my luggage in the room. At the beginning of our stay at opus we asked to use the safe and no one came to help us to start it up. Surprise surprise we then have money stolen! Avoid this place like the plague. They will never change and it is the worst hotel I have ever stayed at!!
Response from Meraden Opus on Nov 6, 2023
Dear Rakhee,We sincerely apologize for the negative experience you had at our hotel. It is truly disheartening to hear that we fell short of your expectations. We value your feedback and will definitely address the issues you mentioned with our staff and management to ensure this doesn't happen again. We appreciate your constructive criticism and hope to have the opportunity to make it up to you in the future.Hotel Support Team

8/10 Good

flashpacker, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel quite expensive
Nice rooms,very helpful staff.few niggles eg broken sunlounger when there were only 4 by the pool,bar not really open,only iron bars to lean on in poolside bed. easy walking distance to beach though.all in all v enjoyable stay if expensive for pre season anjuna
Response from Meraden Opus on Nov 6, 2023
Dear Flashpacker,Thank you for your kind review! We're thrilled to hear that you enjoyed our nice rooms and found our staff helpful. We appreciate your feedback regarding the broken sunlounger and the limited opening hours of the bar. We apologize for any inconvenience caused. We'll definitely take your comments on board and work towards improving these aspects. We hope you had a great time walking to the beach and had an overall enjoyable stay with us. Thank you for choosing to stay at our property, and we hope to welcome you back in the future!Hotel Support Team

8/10 Good

flashpacker, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel quite expensive
Nice rooms,very helpful staff.few niggles eg broken sunlounger when there were only 4 by the pool,bar not really open,only iron bars to lean on in poolside bed. easy walking distance to beach though.all in all v enjoyable stay if expensive for pre season anjuna
Response from Meraden Opus on Nov 6, 2023
Dear Flashpacker,Thank you for your positive feedback! We're glad to hear that you enjoyed your stay with us and found our staff helpful. We apologize for the broken sunlounger and the limited poolside bar service. We appreciate your feedback and will take your comments into consideration for future improvements. We're pleased that you found our location convenient and had an enjoyable stay overall. Thank you for choosing our hotel and we hope to welcome you back in the future!Hotel Support Team

8/10 Good

Mike, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Decent place, clean rooms, friendly staff. Would return.
Response from Meraden Opus on Nov 6, 2023
Thank you for your exceptional 8-star rating! We're honored to have exceeded your expectations with our services.

8/10 Good

Karan, Mumbai

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Opus by The Verda - Review
Decently located hotel, good spacious and clean rooms and pool, courteous staff but slow service, food is alright- better food around the hotel
Response from Meraden Opus on Nov 6, 2023
Dear Guest,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel to be decently located and liked our spacious and clean rooms and pool. We're also happy to know that you found our staff to be courteous. We apologize for the slow service you experienced. We will definitely take note of this and work towards improving it. Regarding the food, we understand that it might not have exceeded your expectations. We are always open to feedback and will use your comments to make improvements. We appreciate your patronage and hope to have the opportunity to welcome you back in the future. Please do not hesitate to reach out to us if there is anything else we can assist you with.Hotel Support Team

6/10 Okay

Anil Saraf, Guwahati

Disliked: Staff & service, property conditions & facilities
Isolated Stay
The room was large and comfortable, but room service and food was very poor. Housekeeping was good.Though claimed to be 3 star property but it does not look like. The descriptions of distance for other locations as given in Hotels.com site does not match in reality. Hotels.com should take measures to verify the details given by a Hotel before uploading the same in their website and there could be another category of Hotels called Verified Hotels to check the authenticity of the information provided.
Response from Meraden Opus on Nov 6, 2023
Dear Guest,Thank you for your feedback regarding your recent stay. We're glad to hear that you found the room spacious and comfortable. We appreciate your feedback about the room service and food, and we apologize for any inconvenience caused. We will certainly take your comments into consideration and make the necessary improvements. We understand that you have concerns about the accuracy of the information provided on our website and we will definitely look into this matter. Thank you for bringing it to our attention.Hotel Support Team

6/10 Okay

Souha, Dubai

Liked: Staff & service
Disliked: Property conditions & facilities
Good value, good location
Stay was satisfactory, staff friendly and helpful. Some rooms are a bit moldy, but they agreed to move us to a better room with no hassle. We arrived few hours earlier than check in and the staff immediately gave us available rooms. Very close to the beach by motorbike, and there are amenities close by such as exchange, gas station, and grocery store. Nice pool at the roof as well.
Response from Meraden Opus on Nov 6, 2023
Dear Guest,Thank you for your feedback! We're glad to hear that your stay with us was satisfactory and that our staff was friendly and helpful. We apologize for any inconvenience caused by the moldy room, but we're glad we were able to quickly accommodate you in a better room. It's great to know that our location near the beach and amenities such as exchange, gas station, and grocery store were convenient for you. We're also happy you enjoyed our nice pool on the roof. We appreciate your feedback and hope to welcome you back in the future!Hotel Support Team

2/10 Terrible

RD, Delhi

Disliked: Staff & service
poor service...the beach nearby is full of dogs
Positives : Nice room and roof top swimming pool Negative : Everything else. Service is poor. Towel provided at 10 PM because they had ran out of stock. Room service pathetic. Had to wait for water for 2 hours because they had limited stock. The Anjuna beach nearby is full of dogs and they will keep running towards you all the time. Find a hotel near Baga or Colungate beach if you must stay in North Goa
Response from Meraden Opus on Nov 6, 2023
Dear Guest,Thank you for sharing your feedback with us. We're glad you enjoyed our nice room and rooftop swimming pool. We apologize for the inconveniences you experienced with our service, towel availability, and room service. We appreciate your comments and will use them to improve our operations. If you're looking for a different beach experience, we recommend exploring hotels near Baga or Colungate beach. Thank you for choosing us and we hope to have another opportunity to serve you better in the future.Hotel Support Team

10/10 Excellent

Naren, Secunderabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very nice
After roaming all around the place and when we came back to hotel, we felt very much relaxed. Complementary break fast was good. No wifi inside the room, it's only available at the lobby.Overall it's very very nice place to stay.
Response from Meraden Opus on Nov 6, 2023
Dear Guest,Thank you so much for your wonderful feedback! We're delighted to hear that you had a relaxing stay with us. We're glad you enjoyed the complimentary breakfast. We apologize for the inconvenience with the WiFi; we'll definitely take note of this and work towards improving it. Your kind words mean a lot to us and we hope to welcome you back soon!Hotel Support Team

8/10 Good

bhupendra, Gorakhpur, Uttar Pradesh, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel in budget
hotel is built nicely in quiet surroundings of anjuna beach. rooms are good, staff is friendly, food is nice & rooftop swimming pool is superb. but room balcony does not offer a perfect view of surroundings, & anjuna flea market (one of the attractions why we preferred this hotel) remains closed during off season so make an inquiry before booking if you are planning to visit anjuna flea market
Response from Meraden Opus on Nov 6, 2023
Dear Bhupendra,Thank you so much for taking the time to share your feedback regarding your recent stay at our hotel. We are glad to hear that you appreciated the peaceful surroundings, the nice rooms, friendly staff, and delicious food. The rooftop swimming pool is indeed a highlight of our property.However, we are sorry to hear that the room balcony did not offer a perfect view of the surroundings. We appreciate your feedback on this and will consider ways to improve the balcony experience for our guests.Regarding the Anjuna flea market, thank you for pointing out that it remains closed during the off season. We will make sure to inform our guests about this so they can plan their visit accordingly. We apologize for any inconvenience caused.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide an even better experience. If you have any other suggestions or requests, please feel free to let us know.Hotel Support Team

2/10 Terrible

Nitin, Bangalore, Karnataka, India

Disliked: Staff & service, property conditions & facilities, room comfort
Worst service I had in goa
The staff there had no co ordination among themself. The lift was not working and I had to take stairs to my room. Place is deserted with no one around. Location is also away from sea
Response from Meraden Opus on Nov 7, 2023
Dear Nitin,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the lack of coordination among our staff and the non-functioning lift. We understand that this made your stay less enjoyable, and we will address this within our team. Additionally, we appreciate your comment about the location and the lack of activity in the area. We will take this into consideration for future improvements. Thank you again for bringing these issues to our attention.Hotel Support Team

10/10 Excellent

chandran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Vikas on Aug 27, 2023
Dear Guest,Thank so much for positive reveiws

10/10 Excellent

KEN

2/10 Terrible

Christoph Rohland.

Disliked: Cleanliness, staff & service, room comfort
Preis/Leistung entspricht nicht der Realität
Abgesehen von der Lage habe ich bei Ankunft mein Zimmer so vorgefunden: - ohne Badetücher, ohne Toilettenpapier, ohne Tresor - nur oberflächlich gereinigt, Aschenbecher auf Balkon überfüllt - Balkontür musste erst gegen Einbruch repariert werden. Zudem war es rund um den Swimming Pool auf der Dachterrasse schmutzig Nachts dröhnt viel Lärm von der Rezeption über den Gang nach oben, da die Angestellten auch TV bis 24.30 Uhr schauen können. Ich habe die Übernachtungen deswegen vorzeitig abgebrochen

2/10 Terrible

Amlani, Angered

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good enough to Live in this hotel
One of the worst hotel.Have to ask for all required things need in rooms.Have to explain them few times before they could understand.
Response from Meraden Opus on Nov 6, 2023
Dear Amlani,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We understand that it can be frustrating to have to ask for all the required items in the room and to explain them multiple times. We will make sure to address this issue with our team, so that we can improve our service. We appreciate your valuable input and hope to have the opportunity to make it up to you in the future.Hotel Support Team

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schreckliches Hotel
Bettwäsche zerrissen, Personal unfreundlich spricht sehr schlecht Englisch, alles total heruntergekommen, sehr sehr laut. War schrecklich.
Response from Meraden Opus on Nov 6, 2023
Dear Guest,Thank you for sharing your experience with us. We're sorry to hear about the torn bedding and the unfriendly behavior of our staff. We strive to provide a comfortable and welcoming environment for all our guests, and we apologize if we fell short of your expectations in this regard. We appreciate your feedback and will address these concerns internally.Hotel Support Team

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Eher ein Hotel für Inder. Das Zimmer war sauber. Es fehlt in diesem Hotel der Dienstleistungswille, vorallem im Restaurant. Das Morgenbüffet war knapp genügend. WIFI nur im Rezeptionsbereich, sehr langsam und mit längeren Aussetzern. Der Zimmersafe funktioniert auch nach einer Auswechslung des Safes immer noch nicht.
Response from Meraden Opus on Nov 6, 2023
Dear Guest,Vielen Dank für Ihre Bewertung. Wir freuen uns, dass Ihnen das Zimmer gefallen hat und dass es sauber war. Wir bedauern jedoch, dass Sie mit unserem Service, insbesondere im Restaurant, nicht zufrieden waren. Wir werden Ihre Anmerkungen an unser Team weitergeben, um Verbesserungen vorzunehmen. Wir entschuldigen uns auch für die Unannehmlichkeiten mit dem WLAN und dem Zimmersafe. Wir werden an einer Lösung arbeiten, um diese Probleme zu beheben. Vielen Dank für Ihr Feedback und wir hoffen, Sie in Zukunft besser bedienen zu können.Hotel Support Team

4/10 Poor

Kristian, Frederiksberg

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Unødvendigt hotelophold
Hvis man tager til Goa, er det unødvendigt at have sådan et hotel. Set tilbage ville jeg meget hellere have benyttet en af de utallige hytter, man kunne sove i ved stranden. Det gode ved hotellet: værelset er pænt og poolen på taget er lækker. Det knap så gode: Ikke vildt god service fra personalet, dårlig morgenmad, dårlig beliggende i området og mange mangler generelt (wifi virker så godt som slet ikke, manglende håndklæde, pengeskab virker ikke, minibar er tom)
Response from Meraden Opus on Nov 6, 2023
Dear Guest,Thank you for your feedback regarding your experience at our hotel in Goa. We appreciate your positive comments about the room and the rooftop pool. We apologize for any inconvenience caused by the service from our staff and the breakfast quality. We are constantly working to improve in these areas. We have noted your concerns about the location and the amenities and will address them accordingly. We apologize for the issues you faced with the Wifi, towel, safe, and minibar. We will make sure to rectify these shortcomings. We hope to have another opportunity to serve you and exceed your expectations in the future.Hotel Support Team

8/10 Good

Натылия, Москва

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Очень симпатичный отель. Персонал не навязчив в обслуживании. Но все просьбы испроляются сразу. До моря идти минут 10. Дорога приятная, по деревне.Номер чистый и уютный. Завтраки не удивили разнообразием,но еда вкусная. Много местных блюд. С удовольствием остановились бы там опять.
Response from Meraden Opus on Nov 6, 2023
Thank you for your exceptional 8-star rating! We're honored to have exceeded your expectations with our services.

8/10 Good

R, I

Liked: Cleanliness, property conditions & facilities, room comfort
GOOD IN ANJUNA
BAD WIFI
Response from Meraden Opus on Nov 6, 2023
Thank you for your exceptional 8-star rating! We're honored to have exceeded your expectations with our services.

4/10 Poor

Iben, København

Disliked: Cleanliness, staff & service, room comfort
2 stjerner!
Et pænt hotel med en ringe service, værelserne er pæne og rene. Men servicen er helt i bund, tjenerene forstår ikke engelsk. Wifi virker meget dårligt og kun i resorptionen.
Response from Meraden Opus on Nov 6, 2023
Dear Guest,Thank you for your feedback. We are glad to hear that you found our rooms clean and nice. We apologize for any inconvenience you experienced with our service. We appreciate your feedback about our staff's understanding of English and will work on improving this. We are also sorry for the poor wifi connection in some areas. We will do our best to address these issues.Hotel Support Team

4/10 Poor

bricefa, paris

Liked: Cleanliness, property conditions & facilities
restaurant hôtel mauvais, hôtel très bruyant
Hôtel très bruyant les chiens autour aboient sans cesse et l insonorisation avec le couloir n'existe pas. Eau chaude aléatoire. Wifi à l accueil aléatoire.