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Reviews of Country Inn & Suites by Radisson, Gillette, WY

3 out of 5
Country Inn & Suites by Radisson, Gillette, WY
2597 S Douglas Hwy, Gillette, WY

Reviews

8.6

Excellent

Rating 10 - Excellent. 520 out of 1000 reviews" "
Rating 8 - Good. 312 out of 1000 reviews" "
Rating 6 - Okay. 96 out of 1000 reviews" "
Rating 4 - Poor. 49 out of 1000 reviews" "
Rating 2 - Terrible. 23 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was on business and took my family with and they loved it
Stayed 2 nights in Apr 2024

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay for the money. Clean and friendly staff. A great pool. But the rooms are not made to sleep well. They are great in themselves but you can hear every foot step above you and down the hall.
Stayed 3 nights in Apr 2024

10/10 Excellent

Stanley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in Apr 2024

6/10 Okay

Sharlet

Travelled with family, Business traveller
Liked: Staff & service
Ripped and stained furniture in rooms-no snack vending machines. We had a room by entrance into water park….very noisy. Water park portrayed online was NOTHING like in person. Very disappointing.
Stayed 4 nights in Apr 2024

4/10 Poor

Rhys

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

4/10 Poor

Kody

Liked: Staff & service
Stayed 1 night in Mar 2024

8/10 Good

Frank

Staff very friendly and helpful
Stayed 3 nights in Mar 2024

8/10 Good

Davie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! The only thing was our bed was too firm for our liking!
Stayed 2 nights in Mar 2024

8/10 Good

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Glenna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large , clean rooms. Loved the complimentary breakfast. And the pool and water slides look really fun.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The waterpark is always a fun time for my children. The staff is always friendly and accommodates changes to reservations as needed.
Stayed 1 night in Mar 2024

6/10 Okay

Bonnie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Would’ve rated the stay higher but when we left in the morning for a bit and returned at 1030 to gather the rest of our things, the staff had cleaned our room and placed all our items in the lost and found even though we hadn’t checked out and check out time isn’t even until noon. They had thrown away the food in the fridge that was going to be our lunch for day. I’ve never had that happen at a hotel before, it was very strange and disappointing.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jill

Stayed 1 night in Feb 2024

6/10 Okay

James, Lafayette

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024

8/10 Good

Melissa

Liked: Staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had booked within an hour of checking in and had no problems. Customer service was excellent. Room was nice and building was well taken care of.
Stayed 1 night in Jan 2024

8/10 Good

Kate

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff here is top notch. Very friendly and courteous. The pool of course the kids love. The beds and pillows are great, TV is bonkers! My family wants one for our home 😛
Stayed 2 nights in Feb 2024

10/10 Excellent

Eduardo

Liked: Cleanliness
Really good
Stayed 2 nights in Feb 2024

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and comfortable. Very nice breakfast and staff. Contactless check out was quick and easy.
Stayed 1 night in Feb 2024

10/10 Excellent

Travis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable rooms, and a very enjoyable indoor water park!
Stayed 1 night in Feb 2024

10/10 Excellent

Kristina

Travelled with family and small children
Liked: Property conditions & facilities
We had fun at the pool, rooms were clean, breakfast was yummy.
Stayed 1 night in Feb 2024

8/10 Good

Kristin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a great get away close to home
Stayed 1 night in Feb 2024

6/10 Okay

Shannon, Worland

We have stayed here many times over the past 5-6 years. It is definitely getting run down. Could use new beds. Our son loves the water park so we stay here.
Stayed 1 night in Feb 2024

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Diana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
-did not have any tissues - it was so dry in there maybe add a humidifier -terrible service -people were loud in the halls -Toiletries provided were used -did not check my ID during the check-in
Stayed 1 night in Dec 2023

8/10 Good

Natalie

Liked: Cleanliness, staff & service
Staff exceptionally kind
Stayed 1 night in Dec 2023

8/10 Good

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Tiffany

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great for families
Great place
Stayed 1 night in Dec 2023

8/10 Good

Wendy, Bellevue

Stayed 1 night in Dec 2023

4/10 Poor

Tenny

Stayed 1 night in Dec 2023

10/10 Excellent

Nathaniel, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great one night stay for us. Good food available nearby
Stayed 1 night in Nov 2023

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stop on our cross-country roadtrip. The Country Inn is well-maintained. Our room was clean, comfortable, and well-kept. Even the lobby and common areas were charming and decorated nicely for Christmas. Hot breakfast in the morning was very good. Friendly staff, efficient service, conveniently located, And a great price! We definitely recommend this one.
Stayed 1 night in Nov 2023

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property away from the hustle and bustle.
Stayed 1 night in Nov 2023

6/10 Okay

Misti

Business traveller
Liked: Cleanliness
The property seemed dated. Someone brought a dog that barked quite a bit.
Stayed 1 night in Nov 2023

6/10 Okay

Melissa

Travelled with family and small children
Disliked: Amenities
Don’t say you have the water park when it was scheduled to be closed for an extended time. Should have contacted all of us with bookings to make sure we still wanted it. Pretty poor to close it with big state swimming taking place. Could have waited a week and they would have had a long time before massive crowds
Stayed 1 night in Nov 2023

10/10 Excellent

Anthony

Stayed 1 night in Oct 2023

10/10 Excellent

LEROY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Jack

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Sherri

Stayed 1 night in Oct 2023

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the scrambled eggs at breakfast. They had a weird texture and taste that was not normal for scrambled eggs. I think they used powdered egg mix not real eggs. Other than that the breakfast was great.
Stayed 1 night in Sep 2023

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Geovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Bobbi

Travelled with family and small children, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
It’s average on cleanliness. Staff is nice. Breakfast is good.
Stayed 2 nights in Sep 2023

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Hotel was nice enough, room was clean, breakfast was adequate. Staff at front desk were less than friendly and not very helpful. Location was okay, no gas station in the immediate vicinity of the hotel.
Stayed 1 night in Sep 2023

10/10 Excellent

Christy

Stayed 1 night in Sep 2023

8/10 Good

Angel

Liked: Staff & service
Stayed 2 nights in Sep 2023

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Lois

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023