Indoor pool

Reviews of URH Hotel Zen Balagares

4 out of 5
URH Hotel Zen Balagares
Avenida de los Balagares, 34, Corvera de Asturias, Asturias

Reviews

8.4

Very good

Rating 10 - Excellent. 99 out of 245 reviews" "
Rating 8 - Good. 105 out of 245 reviews" "
Rating 6 - Okay. 27 out of 245 reviews" "
Rating 4 - Poor. 9 out of 245 reviews" "
Rating 2 - Terrible. 5 out of 245 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Massive rooms. Really good and large beds. Restaurant is a must try. A really nice place to stop.
Stayed 1 night in Aug 2023

8/10 Good

A

Liked: Cleanliness
Stayed 2 nights in Aug 2023

10/10 Excellent

Markham

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room Dog friendly Excellent spa.
Stayed 7 nights in Mar 2023

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property well deserving its star rating. Large bedroom, friendly staff. We ate in the restaurant each evening as it is not close to alternates. The set menu was amazingly good and well priced.
Stayed 3 nights in Jun 2022
Response from Dpto. Atención al Cliente - URH Zen Balagares on Jul 31, 2022
THANKS FOR YOUR VISIT

8/10 Good

Amjad

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
All in all its a very good hotel 👍
The hotel was good, very clean and quite nice area around, everything was perfect, except the check out, the service at the check out was really bad, that is way I lower my score for this hotel 😉
Stayed 3 nights in Mar 2022
Response from Guest Experiencia - URH Zen Balagares on Mar 15, 2022
Dear Amjad, Thank you for share your experience. We hope you had a good stay and see you again in your next trip to Asturias. Kind regards,

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Brilliant stay, very comfortable rooms and convenient parking. No kettle in the room, presumably due to Covid restrictions.
Stayed 2 nights in Nov 2021

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
The bed was not comfortable. The room smelled like smoke although it was supposed to be a non-smoking room. The pool advertised in the photos is actually part of a spa and requires a separate payment. The hotel itself is outside of the city center. The furniture in the room was A little worn out.
Stayed 1 night in Jul 2021

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motorcycle Holiday
Nice hotel in quite residential area so no good if you want to visit the local town.
Stayed 1 night in Sep 2019

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was amazing... in a very quiet residential area and only a short taxi ride into the old town...10 euro. Breakfast was very good plenty of variety.
Stayed 1 night in Aug 2019

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great but with some hidden spa pool costs
We are just back from a 9 day stay at the URH and had a fabulous holiday exploring the northern coast of Spain as far west as Vixia Herbeira. It’s a wonderful area and the hotel proved to be a very comfortable base with our family adjoining rooms. The rooms were very clean, spacious and comfortable and very quiet at night. The surrounding Aviles and Oviedo are lovely but have to be visited by car as there is very little around the hotel itself as others have said. With a hire car this was not a problem and we enjoyed visiting Aviles many times for its choice of restaurants and great vibe. The hotel generally offered good value for the facilities offered. However there are some areas that could be improved: The main problem was an unexpected bill for use of the spa pool. We were led to believe from the listing and photographs that that would be included in our stay. At no stage were we told our particular booking did not include the spa pool (i.e. at check in) and each time we asked for a towel and went in were we racking up 12.50 euro per person. Needless to say this led to an unpleasant end to the holiday and some argument. This easily could be avoided by 1. Having clarity in the advertised room and 2. Just like ordering a beer, signing it off to the room. URH You need to sort this out. Other than that significant annoyance, the bar area could do with a refresh particularly of some tired sofas that are not befitting a hotel of this class.
Stayed 9 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 12 nights in May 2019

4/10 Poor

Verified traveller

Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Nov 2018

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well recommended.
A very nice comfortable hotel with friendly and helpful staff and excellent food. Well recommended and would stay there again if in the area.
Stayed 2 nights in Jul 2018

10/10 Excellent

Alejandra, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!
It was great. Excellent hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa is overpriced and crowded
The hotel was great, but the spa is overrated and overpriced! They wanted to charge 18€ for each kid to use the spa, and adults were pretty expensive as well. We ended up going, and it was very crowded and hard to relax and enjoy. The rooms were big and comfortable, so we were pleased with that part.

8/10 Good

marcel, london

Liked: Cleanliness, property conditions & facilities, room comfort
Business trip for Gijon and Oviedo.
The place was nice and quiet, however the industry in the area is polluting heavily the air around - what a pity! The spa is not included - not mentioned with the booking @ €20/ two hours?! The address is not recognised by the sat nav so it was challenging to find the place. Great room and big bathroom, spotless clean! Nice! Breakfast not having fresh orange juice and had to insist for an espresso coffee. Pricy! Overall ok. I liked it!

8/10 Good

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a quite and exclusive neighborhood
We only stayed one night at this hotel and chose it when looking for one close to the airport. Check-in was very fast and simple. Hotel is located within a nice and exclusive residential area but a bit far from downtown. Other than the convenience of being close to the airport, I would recommend this hotel more for business travelers, golfers or week-end get away because it is a bit far from everything. With respect to the room, it's clean and average size. Beds .are very uncomfortable and TV size is very small if compared with all other similar hotels of the same rating. It has a restaurant and bar. Buffet is very good and offered at a reasonable price.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great if not for the Internet connection
This hotel is very nice except for its very poor internet service which is important to me. This is something that the Management of the hotel need to seriously fix once and forever and stop the excuses as it is not a new issue. Otherwise, I find it a very nice hotel to stay at. All staff, inclusive of technical maintenance, restaurant, room service, etc. are very helpful and really nice, superb service in this respect.

4/10 Poor

Edelmira Andreu, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is good but you need a car the neirghbood is nice but only houses nothing else,you have to walk at least ten minutes for the only bus that pass every hour.Every day I have to take a taxi to go and to return to the hotel.

8/10 Good

Aortega, Madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, not so good location
Nice hotel, great staff, superb rooms, but it's a little bit isolated, need to take the car to get to anywhere but the golf course.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Janice, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay at Hotel Zen Balagares.
This is a lovely spa hotel that is a little hard to find. The extremely quiet rooms are very comfortable and ours had a territorial view. The staff was wonderful. My only suggestion would be that they add GPS coordinated to their listings so you can easily find it.

6/10 Okay

Indiano

Liked: Cleanliness, room comfort
Disliked: Staff & service
Disappointed
This is the best hotel property for 30 km. There is ample free parking if you rented a vehicle. It is a good choice for an early morning flight from OVD. The physical facilities are quite nice. The golf course (I don’t play) looks well groomed and not overly busy. Because it is the best property around, it seems to get a lot of convention/large meeting trade. We were there at the time of the Rotary International meeting for the province of Asturias. And there’s the rub. Lots of guests require lots of extra wait staff. Or so you would think. We tried to grab a bite to eat at around 9:30 pm (not late by Spanish standards). The hotel restaurant is overpriced but the bar menu is very similar and much more reasonable. So we went to the bar (already occupied by about 60 Rotarians). One bartender and no floor help meant that we waited more than 35 minutes and left without ever having even seen any wait staff. That service is awful even by the relatively relaxed Spanish notions of attentive service. Our frustration was compounded by the presence of 5 staff behind the registration desk at 10:00 pm on a Saturday night at a hotel that was already full. Huge misallocation of staff. So great property, but staffing needs work.

10/10 Excellent

Thomas, Sheffield, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel in unusual location.
Hotel on Golf course near to Aviles. Very good hotel - very modern bar and bedrooms; excellent food. Staff very helpful. Rather an unusual location in an industrial area - but don't be put off. Factory (possibly a chemical works) just in sight of hotel, but the hotel strangely celebrates is location, with occasional photographs of chimneys and other pieces of industrial architecture in beautiful sunshine or in front of spectacular skies. Don't be put off - it works - and it is a very good hotel. Try it! Also, for travellers with any kind of mobility problems it is a real advantage. It has full level access and lift to all floors.

2/10 Terrible

Rodrigo

Stayed 1 night in Feb 2024

8/10 Good

Jose Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Filippo

Liked: Cleanliness, staff & service
Ottima
Stayed 1 night in Dec 2023

10/10 Excellent

LourdesCarcedo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, solo le pondría un pero: la cena del hotel bastante floja, más bien mala para ser Asturias y un hotel así.
Stayed 2 nights in Dec 2023

8/10 Good

Ruben

Business traveller
Liked: Cleanliness, amenities
Hotel tranquilo
Stayed 1 night in Dec 2023

8/10 Good

juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo lerfecto, pero la lluvia se oye nastamte en la ventana pues tiene una repisa de aluminio
Stayed 2 nights in Dec 2023

8/10 Good

José Ignacio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2023

8/10 Good

Sonia

Liked: Property conditions & facilities
Mejorar el desayuno para un 4 estrellas, justo y poco variado
Stayed 2 nights in Sep 2023

6/10 Okay

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Klaus

Stayed 1 night in Sep 2023

10/10 Excellent

M. Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Cubre las espectativas
Stayed 3 nights in Aug 2023

8/10 Good

José Luis

Travelled with family
Liked: Staff & service, room comfort
Hotel tranquilo necesitado de mantenimiento
Hotel con buenas instalaciones que va necesitando algo de mantenimiento (puerta corredera del baño caída y muy pesada que costaba mover, mando del aire acondicionado no funcionaba, todos los focos de la habitación son de tipo halógeno de alto consumo que se deberían cambiar a tipo LED,...)
Stayed 1 night in Aug 2023

10/10 Excellent

VICTOR

Stayed 3 nights in Aug 2023

10/10 Excellent

VICTOR

Stayed 5 nights in Aug 2023

8/10 Good

Javier

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

JUAN MANUEL

Stayed 1 night in Jul 2023

10/10 Excellent

Fons

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

MARIA Begoña

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Spa y el desayuno
Stayed 1 night in Apr 2023

8/10 Good

Miguel Angel

Stayed 2 nights in Mar 2023

6/10 Okay

Marlene

Travelled with family
La habitación estaba bien, pero el baño en el suelo no estaba del todo limpio y habia una ventana en el baño que daba a la habitación con una cortina translúcida que no daba nada de intimidad. En general hay una falta de mantenimiento, suelo descorchado, ventanas que no se quedan abiertas, etc El personal había un poco de todo, las de la limpieza muy agradable, recepción unos secos y otros gentiles y en restaurante una muy simpática y otra muy antipática. El hotel está lejos de todo es importante saber que necesitaras el coche para todo No he estado en el spa
Stayed 5 nights in Feb 2023

6/10 Okay

Rut

Stayed 1 night in Feb 2023

8/10 Good

Marco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jan 2023

8/10 Good

Yolanda

10/10 Excellent

Marta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las modernas instalaciones
Response from Guest Experiencia - URH Zen Balagares on Dec 29, 2022
Muchas gracias por su valoración.Un saludo

8/10 Good

Roberto

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Aceptable estancia en hotel venido a menos.
Hotel con grandes instalaciones, capacidad de albergar múltiples actividades y eventos, sin embargo con bastantes deficiencias en el mantenimiento de los equipos y estancias, que reduce la confortabilidad del hotel.
Stayed 3 nights in Dec 2022
Response from Dpto. Atención al Cliente - URH Zen Balagares on Dec 14, 2022
Muchas gracias por su comentario. Esperamos volver a recibirle.Un cordial saludo,