Interior

Reviews of Hotel Ricci

2 out of 5
Hotel Ricci
Piazza Colombo 4-8, Genoa, GE

Reviews

8.2

Very good

Rating 10 - Excellent. 23 out of 71 reviews" "
Rating 8 - Good. 36 out of 71 reviews" "
Rating 6 - Okay. 7 out of 71 reviews" "
Rating 4 - Poor. 3 out of 71 reviews" "
Rating 2 - Terrible. 2 out of 71 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto bene
Posizione comoda, stanza tutto ok, possibilità di fare il check-in la sera tardi
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff! The location is within walking distance from nearly all the sights. The staff was wonderful with all my pathetic try’s at Italian. Very friendly. Rooms are basic but for the price adequate.
Stayed 3 nights in Sep 2019
Response from miki on Oct 4, 2019
Gentile cliente, la ringraziamo per il giudizio positivo. Cordiali saluti Hotel Ricci

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Hotel ricci was superb..the hotel was so clean beds so comfy and quiet and safe. Rooms were simple but perfect for our group of 3. The breakfast was fabulous each morning and staff were so helpful with anything we needed. The location was fantastic a quick walk to all the sights through the lovely italian streets. Its location to the train station was also great. I would definitely stay here again if I visited Genoa and reccommend it totally. Thank you hotel ricci!
Stayed 3 nights in Feb 2018
Response from GIOVANNI on Mar 6, 2018
Tank you very much.

8/10 Good

Franca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
genoa is a beautiful and exciting
great accommodation good price In the center of Genoa friendly staff
Stayed 2 nights in Jun 2017

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk Clark is very helpful, checked in fast and easy, location is very convenient, close to all the sign seeing by walking and all the bar and restaurants all also near by.
Stayed 3 nights in Jun 2017

10/10 Excellent

Carl, Montpelier, Indiana, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to everything and very comfortable. Great breakfast!!!

8/10 Good

Jan, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fairly nice room
This hotel is in a fairly nice location, however on the second floor of another building which was not very convenient. Wifi also did not work in the room, nor did the "air conditioning." Breakfast wasn't worth much either but overall was a decent stay for one night.

10/10 Excellent

Wilfried, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
This 2 * hotel is excellent value. Slighly unusual as it is situated within a building containing other outlets, but once inside, & although rather small, is clean, quiet, and the staff are helpful and friendly. Rooms are not the most roomy, but are clean, & well maintained, and there is no noise despite its excellent central location. Only negative is that it locks up at 12.30am, so any party-goers will need to be aware of this! Obviously not a problem if you are not nocturnal! Breakfast is a little basic, but met our needs fine. For 2-3 nights this hotel is great value!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

8/10 Good

GABRIELE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggiorno a Genova
Buon rapporto prezzo servizio, comodo perché in centro cicino alla stazione.
Stayed 1 night in Sep 2020
Response from Matteo Receptionist on Sep 11, 2020
Gentile cliente, la ringraziamo moltissimo. Cordiali Saluti Hotel Ricci

4/10 Poor

Thibaut, Paris

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Après avoir passé 2 nuits a l'hôtel Ricci, impossible de comprendre les bonnes notes de cet hotel sur les sites de voyages. La seule explication doit être qu'il y a une aile récente et une aile ancienne, car notre chambre ne nous a pas du tout donné envie d'y rester. Chambre très sombre, meubles cheap, déco passée et vue sur le mur d'une cour a 1m de la fenêtre. Il faut se pencher pour voir la couleur du ciel. De plus les réceptionnistes étaient certes sympathiques mais ne parlaient pas plus que 3 mots d'Anglais!
Stayed 2 nights in Aug 2020
Response from Matteo Receptionist on Aug 31, 2020
Gentile cliente, la ringraziamo per la sua recensione e ci dispiace che non si sia trovato bene nella struttura, però ci tenevamo a precisare che la camera da lei prenotata era una matrimoniale economy e vista la tarriffa per le notti del 14-15/08 non si poteva ricevere il servizio di una matrimoniale standard. Cordiali saluti, Hotel Ricci

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2019
Response from Matteo Receptionist on Sep 13, 2019
Gentile cliente, la ringraziamo per la sua recensione. A presto, Hotel Ricci

8/10 Good

Mats

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra läge!
Bra läge för oss som anlände och åkte med tåg. Gångavstånd till centrum. Halvdan frukost, men ok.
Stayed 2 nights in Jul 2019
Response from hotel ricci on Aug 7, 2019
Gentile cliente, la ringraziamo per il giudizio. Cordiali saluti Hotel Ricci

8/10 Good

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and nice personell with good service.
No idea why this hotel only has 2 stars, it's worth 3. Ordinary room and ordinary breakfast but friendly and nice personell with good service.
Stayed 2 nights in Apr 2019
Response from GIOVANNI on Apr 29, 2019
Dear Customer, We really appreciate your review. Sincerely Hotel Ricci

8/10 Good

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2018

8/10 Good

paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Struttura modesta ma in posizione ottimale e servita: camera pulita e silenziosa, personale gentile e accogliente.
Stayed 3 nights in Aug 2018

8/10 Good

Sune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2018

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima posizione e colazione,massima disponibilità
Stayed 1 night in Jun 2018

8/10 Good

Oemer, Baden Württemberg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
saubere Hotel in Zentrum, nette Personal
Das Hotel war mitten im Zentrum, aber ruhig, war überall einfach zu erreichen bzw. zu laufen. Allerdings Strand am Stadtrand ist zu teuer. der Hafen war interessant und schön zu laufen und zu shoppen!
Stayed 3 nights in May 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
La camera non era disponibile, prenotazione annullata da hotel senza essere avvisato. Il tutto alle ore 20 di sabato sera! Sconsiglio vivamente di avere a che fare con questi signori, é nel vostro interesse.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima posizione, camera silenziosa, personale gentile, soddisfacente.
Stayed 4 nights in May 2018

8/10 Good

edward, amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities
nice and cosy
nice part of the city, friendly helpful people that run the hotel. The breakfast is good, stepping outside means your immediately in the Italian daily life. Rooms are clean and nice, not to big but all works and is ok
Stayed 3 nights in Apr 2018
Response from GIOVANNI on Jun 1, 2018
thank you very much

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed in several hotels in the area near Brignole and Hotel Ricci is by far my favorite. Very friendly, unpretentious staff, quiet rooms, excellent location, nice breakfast, clean, simple, comfortable.
Response from GIOVANNI on Jun 1, 2018
Thank you very much

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo rapporto qualità/prezzo, eccellente posizione centrale ma tranquilla, servizio cortese.
Response from Giovanni on Apr 8, 2018
Grazie

8/10 Good

Mara, Torino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel molto tranquillo
Hotel molto tranquillo, vicino alla stazione Brignole. Confortevole, pulito e con personale molto gentile
Stayed 1 night in Mar 2018
Response from miki on Mar 26, 2018
la ringrazio molto, gli faccio gli auguri di una Buona Pasqua a lei e famiglia

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo hotel
Ottimo hotel, pulito, in posizione centrale, comodo a tutte le attrazioni
Stayed 2 nights in Feb 2018
Response from miki on Feb 24, 2018
Gentile cliente, la ringrazio molto. Cordiali saluti Hotel Ricci

8/10 Good

Leopoldo, Napoli

Liked: Cleanliness, staff & service
dignitoso, pulito, centrale
Breve il soggiorno per motivi familiari, la posizione è centrale e l'albergo per un 2 stelle va bene.
Stayed 1 night in Jan 2018
Response from ricci1981 on Feb 7, 2018
grazie di tutto cercheremo di migliorare

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

agostino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ottimo
posto dove si trova ottimo, vicino stazione, centro, stadio, la struttura e il personale è buono, consigliato, unica pecca è il parcheggio se si viene in macchina
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean and central, not the best hotel but very good for the price
Stayed 1 night in Aug 2017

6/10 Okay

Isabel

Stayed 1 night in Aug 2017

8/10 Good

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena estacia
Hotel aceptable. Limpio y personal amable, bien situado.
Stayed 1 night in Aug 2017

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel Parfait à Gênes
Hôtel très bien situé sur une place proche du centre historique sans en être trop près, donc calme. Accueil très sympathique. Chambre et salle de bains spacieuses, climatisation. Très bien dormi après avoir dîné à la pizzeria qui se trouve juste à côté. De plus, le meilleur prix trouvé ce jour.
Stayed 1 night in Jul 2017

8/10 Good

vincenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo soggiorno
Abbiamo soggiornato per una notte, una camera per quattro persone. Il personale è molto cordiale e disponibile. La camera era pulita,ordinata e abbastanza ampia. Davvero complimenti anche la colazione era buona. Direi che meriterebbe più delle due stelle assegnategli
Stayed 1 night in Jul 2017

8/10 Good

Mari

Liked: Cleanliness, staff & service, property conditions & facilities
Siisti kahden tähden hotelli
Hotelli Ricci oli ihan okei hotelli lähellä Genovan rautatieasemaa. Kahden tähden hotelli, joten mitään luksusta ei ollut odotettavissakaan. Pieni huone, mutta tilat siistissä kunnossa. Näkymä sisäpihan kuiluun, joten huone oli myös aika pimeä. Vastaanotto oli kuitenkin erittäin ystävällinen ja aamupala suhteellisen hyvä. Aamupalalla sai myös kunnon kahvia, ei automaatista. Kaikenkaikkiaan ok hotelli kahden tähden hotelliksi.
Stayed 1 night in Jun 2017

10/10 Excellent

jean-marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
point de départ excellent pour arrivée par le train, visite de le ville et excursions toujours en train pour Le Cinque Terre

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Неплохо
Неплохой отель, на пару ночей

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel soggiorno
Cordiale accoglienza ed indicazioni. Ho trovato un camera molto pulita. Personale disponibile. Buon cappuccino a colazione. la zona è servita.

8/10 Good

Thierry

Liked: Cleanliness, staff & service

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

10/10 Excellent

CARLOS RAMON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel limpio y muy bueno
Excelente atencion y predisposicion

8/10 Good

Franco, Torino

Liked: Cleanliness, staff & service, room comfort
Piccolo hotel a due passi dal centro di Genova
Piccolo hotel vicinissimo alla stazione Brignole, e a dieci minuti dal centro storico di Genova. comodo per visitare Palazzo Ducale e il Porto Antico. Molto vicino è anche l'Acquario di Genova, altra ottima esperienza.

6/10 Okay

Domenico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nulla di particolare
Abbiamo soggiornato in hotel molto più economici e tenuti meglio... L'unica cosa positiva era la colazione

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
l'hotel fa schifo!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Staff & service

8/10 Good

domenico, Castellammare di Stabia

Liked: Cleanliness, staff & service, property conditions & facilities
Gita all'aquario.
Soggiorno buono, posizione ottima, colazione accettabile.