Lobby

Reviews of The Pax Hotel

3 out of 5
The Pax Hotel
68, Rue du 31-Décembre, Geneva, GE

Reviews

7.8

Good

Rating 10 - Excellent. 78 out of 256 reviews" "
Rating 8 - Good. 96 out of 256 reviews" "
Rating 6 - Okay. 45 out of 256 reviews" "
Rating 4 - Poor. 29 out of 256 reviews" "
Rating 2 - Terrible. 8 out of 256 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Well situated with friendly people.
Stayed 2 nights in Dec 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from The management on Oct 17, 2023
Dear Guest,We thank you very much for your positive review and we hope to see you again in the next future.Best regards,The management

8/10 Good

Michael

Travelled with family
Liked: Amenities
The room was good for four. The location is walking distance to the lake and shopping. There are restaurants nearby as well. The staff was welcoming and answered all the questions we had and also set up our taxi for our departure. The only issue we had was the air conditioning was not cold enough and was not adjustable from our room since it’s centralized. Would still recommend this though.
Stayed 3 nights in Jul 2023

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and Clean properly Close to public transportation Safe Quiet AC works well!
Stayed 2 nights in Jun 2023

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Relaxed, quiet environment. Very helpful staff. An enjoyable stay.
Stayed 3 nights in Jun 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The Pax is well-located in older Geneva. East walking distance to restaurants and Mont Blanc square. Clean, simple room. Good enough breakfast offering. Good value. I would stay again.
Stayed 1 night in Jun 2023

10/10 Excellent

Neil

Stayed 2 nights in Jun 2023

8/10 Good

Madonna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay- thank you
Very clean, excellent service, very comfortable- would return
Stayed 2 nights in Jan 2023

8/10 Good

jean-louis, london

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for a short stay if you just need sleeping and not saying in the hotel.
Stayed 1 night in Nov 2022

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy, with friendly staff.

10/10 Excellent

Lloyd

Stayed 3 nights in Sep 2022

10/10 Excellent

Debra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pac
It was amazing. The only downfall was that it was HOT!
Stayed 2 nights in Aug 2022

10/10 Excellent

Nikhil

Stayed 1 night in Aug 2022

10/10 Excellent

Frederick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable place to stay when visiting Geneva
Stayed 3 nights in Jun 2022

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, affordable rates
We chose this hotel for its location: we wanted to be close to the Old Town and walkable to the lake and public transport. It fitted our needs well. The staff were friendly. Breakfast was quite good. Our room overlooked the street but there was minimal street noise. Check-in and out were efficient. Overall, I would be happy to recommend this hotel as a cost effective way of staying in Geneva close to all that you are likely to want to see in the city.
Stayed 3 nights in Apr 2022

10/10 Excellent

Binu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to stay
Stayed 2 nights in Oct 2021

6/10 Okay

Jeanne

Business traveller
Disliked: Room comfort
Mic
Stayed 2 nights in Oct 2021

2/10 Terrible

Colin

Travelled with group
Confirmation ignored.
When we arrived at the hotel we were told we had no reservation even though we showed them our confirmation from Hotels.com. This meant we had to book another hotel at added expense and distress. We had 10 in our group which meant us getting separated and spoiled our weekend
Stayed 2 nights in Oct 2021

2/10 Terrible

Alan

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
When arrived at hotel, I was informed that my room was not reserved, and they where fully booked. The receptionist did have all my booking details, but said Hotels.com had not finalised the booking. This was very distressing for my part of 3. My colleague had also used hotels.com, and his party of 3 had no accommodation. The hotel pax receptionist agreed to try and get us booked into another hotel. Fortunately we did get a room. This is an awful experience at the start of a break.
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Flies
Rooms on the lower floors are noisy. There were little flies on the bathroom. Overall, it felt as a bit overpriced for what we got.
Stayed 5 nights in Sep 2021

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, clean rooms, comfortable bed, friendly staff, and overall excellent value. Highly recommended!
Stayed 4 nights in Jul 2020

4/10 Poor

Fabrizio

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed in other hotels in the Eaux Vives area of Geneva and find the Pax is the best hotel accommodation in this range.
Stayed 2 nights in Feb 2020

10/10 Excellent

Sengul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a very convinient hotel. Staff is very friendly. Everything was good during my stay. Highly recommended
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
There was no hot water for showering or shaving on my second and final morning of my stay (early morning of December 7, Room 28). The minimum requirements for a hotel room are a bed and hot water. I need to shower for a morning meeting. There is no one at the front desk at 5:00am
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Parking is indicated bon Hotels.com and Expedia.com but there is absolutely NO parking. We had to park in a private one for 2 days during the weekend and pay 50CHF.
Stayed 2 nights in Nov 2019

10/10 Excellent

Jean-René

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to stay for business
I was on a bedroom with window giving to an interior. It was very quiet an very good to sleep. I will go back.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

2/10 Terrible

Irina

Stayed 3 nights in Sep 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location near Eaux Vives
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Heidi, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A get Away
This was a perfect choice for my stay in Geneva. Easy to get to and close enough to hot spots of city or Tram if need be while also being slightly away from all the hub bub for some quiet! Will return to the Pax! Great shower, comfy bed, and apples at front desk nice touch.
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Bed, Room & Sink all tiny but TV great.
No one at reception for check in. After 10 minutes someone appeared. Room very small and the single bed was tiny. Sink too small and impossible to use without spilling water. Satelitte TV is excellent. Nice quiet location and easy transport links.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
very good I recommend it.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars
Very comfortable and clean. Friendly staff. Free public transit ticket included with stay (all hotels maybe?) Also there is a free (90 mins?) transit ticket leaving the GVA airport
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful in directing me to tourist attractions and with safety box issues.
Stayed 3 nights in Apr 2019

8/10 Good

chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Keely

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and simple but sufficient. Nice that they allowed us to add to our room. Staff was very accommodating.
Stayed 1 night in Mar 2019

8/10 Good

Mikaila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately I was sick at the tail end of our vacation but they allowed us to check in early which was fantastic so I could rest. The lobby area was clean and decorated well, the room was clean and quiet. We were only here for 1 night to be close to the airport for a morning flight. Breakfast was fairly limited but it's nice that it was available.
Stayed 1 night in Mar 2019

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, unfussy and newly refurbished. Within walking distance of Geneva centre and old town.
Stayed 3 nights in Jan 2019

8/10 Good

GJS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in the city centre. Staff were very helpful supplying restaurant recommendations and adaptors!
Stayed 3 nights in Dec 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Very expensive low quality hotel. Certainly not one anyone would want to go back to.
Stayed 2 nights in Nov 2018
Response from The direction on Dec 21, 2018
Dear Sir, We do apologize if you did not like the hotel. Geneva is a very expensive city compared to other places in the world. Salaries, expenses are very high. In comparison to other 3 stars hotels we are not the more expensive hotel.