View from property

Reviews of Havila Hotel Geiranger

3 out of 5
Havila Hotel Geiranger
Geirangervegen 22, Geiranger, Stranda

Reviews

8.2

Very good

Rating 10 - Excellent. 203 out of 573 reviews" "
Rating 8 - Good. 237 out of 573 reviews" "
Rating 6 - Okay. 90 out of 573 reviews" "
Rating 4 - Poor. 30 out of 573 reviews" "
Rating 2 - Terrible. 13 out of 573 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful View
We liked our overnight stay here. The staff was friendly and the room had a lot of convenient offerings like a refrigerator, an electric kettle, and heated bathroom floors. Parking was a little unclear, but right on the other side of the street, and breakfast was a little light on options. Otherwise, we had a sea view and it was worth it. It had a lovely view of the fjord.
Stayed 1 night in Oct 2022

8/10 Good

Hans

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Aklima

Stayed 1 night in Aug 2022

8/10 Good

moshe

Stayed 1 night in Aug 2022

10/10 Excellent

Shimon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good old style hotel
Stayed 1 night in Aug 2022

2/10 Terrible

Mark

Stayed 1 night in Aug 2022

2/10 Terrible

craig

Stayed 2 nights in Aug 2022

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View of the fjords is breath taking. The rooms are a bit outdated and therefore you can hear people next door and above, takes some getting used to. Not very quiet.
Stayed 2 nights in Aug 2022

8/10 Good

Clark

Travelled with family
Liked: Cleanliness, staff & service
Beds need to be replaced as they are old and very saggy. Main reception and restaurant is nice but room is very tired. and old. Parking is a distant walk to the municipal parking lots.
Stayed 1 night in Jul 2022

10/10 Excellent

Blaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, gorgeous views, highly professional and polite staff, superb breakfast and perfect background music, low and soothing.
Stayed 1 night in Jul 2022

8/10 Good

Glenn

Stayed 1 night in Jul 2022

6/10 Okay

pablo

Travelled with family
Average stay
It was an average stay great location and views. Hotel need updating severely. Lights went out twice during our stay and fire alarm at 6 am false alarm. Definitely not worth the money
Stayed 2 nights in Jul 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience.
Easily the worst accommodation of our entire Norway trip, and it happened to be the most expensive. Room they gave us had disgusting stains on the sides. Fridge didn't work. Stain on a towel. Phone didn't work. Relocated us to another room, fridge was missing altogether. Relocated us to a 3rd room. This time there was an exposed electrical socket. No covers on the bed base. Phone didn't work. Fridge was heating up rather than cooling. The staff member was friendly and trying to help but even when I told her the exposed electrical socket could kill someone, she really didn't seem all that bothered. Breakfast had great variety but ran out of a lot of things. All in all a terrible experience, such a shame as they are in a beautiful location and they certainly charge for it.
Stayed 1 night in Jul 2022

10/10 Excellent

Yunho

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Has a beautiful harbor view. Nice breakfast too. Still using old style steel key. No recycle bin.
Stayed 1 night in Jun 2022

10/10 Excellent

Matthew, Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, would stay again. Beautiful views, 2 restaurants onsite.
Stayed 1 night in May 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, probably best hotel option around as you are out there to begin with. Amazing place.
Stayed 2 nights in May 2022

10/10 Excellent

Hongyuan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good restaurants, good breakfast
Stayed 2 nights in May 2022

8/10 Good

Kaustubh

Stayed 1 night in Aug 2019

2/10 Terrible

Celine

Stayed 1 night in Jul 2021

6/10 Okay

Joakim

Stayed 1 night in Jul 2021

10/10 Excellent

Geir Thomas

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Jan-Erik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

B., London, England

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with a stunning view of Geiranger fjord. We had the "advantage" of travelling at the end of the season and with footfall already diminished by the Covid pandemic and no cruise ships in sight. Not a brand new property but kept in very good shape. Staff are friendly and helpful, and the restaurant was well worth the visit for dinner.
Stayed 1 night in Aug 2020

8/10 Good

Gunnar

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Nice view.
Clean rooms. Got upgraded with a nice view over the fjord. Bathroom might need a facelift. Besides that, OK room.
Stayed 1 night in Aug 2020

8/10 Good

Bandhit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Thomas, North Carolina

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
I liked the staff who gave us a very scenic room. I could hear noises from the room above which resulted in poor sleep. The breakfast was very good with plenty of choices.
Stayed 2 nights in Sep 2019

10/10 Excellent

Mopsgirl, Georgia

Liked: Cleanliness, staff & service
Very helpful staff. Beautiful room and views. Reception recommended a nearby restaurant as they would be crowded with three buses of tourists. Best meal ever.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a beautiful view of the fjord, which can't be beat by any other property, but the Hotell Geiranger is also accessible from the town on foot.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
hotel is old and need to be remodeled 400 dollars a night in a motel like condition is way overpriced.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
The hotel relies on a good location and large coach tour groups for business. It makes little effort with guests. Rooms are small, with limited facilities (no tea or coffee, no fridge etc). Decor and bathrooms need an upgrade. We stayed for 4 nights and were given a twin room despite having asked for a double. When we asked to change we were told that the hotel was full but that the next morning a room would be available. When we returned to the reception the following morning, we were told no other rooms were available but that they would fix the single beds together. This didn't happen. The views are good but ours was partially obscured by the hotel extension in front, even though we had paid for a room with a fjord view. We asked to drop off laundry and were told the hotel doesn't provide this service - they were also unable to direct us to a place that could wash our clothes. The breakfast is average. We received far better rooms, service, food and facilities in hotels we paid half the price for elsewhere in Norway - I'd highly recommend that anyone considering this hotel looks for alternatives in the area.
Stayed 4 nights in Jul 2019

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Klaudyna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, very good experience, bathrooms could be renewed.
Stayed 1 night in Jul 2019

2/10 Terrible

RYAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paper thin walls and giant tour group parties
This hotel was probably nice in the 60s but they’ve gotten so accustomed to gorging tourists that they haven’t bothered reinvest in the building. The walls are paper thin. Groups from boats and bus tours fill most of the property, holding raucous parties even after the bar closes at 1am, playing the hotel provided piano blasting into every room long after you wish you were asleep. Employees are accustomed to the complaints and do little to actually address them, saying what’s needed just for you to leave them alone. In spite of the outrageous price and terrible value, we decided to stay in crowded Geiranger out of convenience to avoid driving an extra hour either direction. Not worth it. Food was mediocre at best. Geirangerfjord itself is beautiful but views typically obstructed by giant cruise ships.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded expectations!
Two exceptional surprises were a free upgrade to a room with the view of the fjord and a packed breakfast waiting for us as we departed at 4am! Staff friendly and helpful. Rooms spacious, clean and comfy. Perfect location for us without a car and having some walking challenges. Highly recommend!
Stayed 1 night in May 2019

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t go wrong in Geiranger
Geiranger could be the most picturesque place on earth. Hotel and room were both great. We got in late but thankfully there was a nice little French restaurant short walk away that took us at 22:00.
Stayed 1 night in May 2019

10/10 Excellent

Rasmus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb staff! Impressive service!
Superb staff!!! Blown away by the service! We were a bit late and emailed the hotel to inform that we would be a bit late. They replied and asked which route we were going via as one of the routes, which we were like 5kms away from, was closed due to snow. We then called them and got guidance to the alternate route and which ferries we had to take and we briefly mentioned that we had to skip dinner to make it to the last ferry in time. When we came to the hotel at 22:30 we were informed that they had put a light 3 course meal with prawns, salmon, strarberries etc on our room! 😍 Free of charge! Most likely left overs from their lunch/dinner but for us it was just what we needed after a 2.5h detour. When I was going to connect my car to the hotel’s charger it was dead but they called a nearby hotel (1km away) and arranged for me to go and charge my car there instead. So friendly and solution-driven staff!
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Amazing view, Awful food
The view from our Fjord room was breathtaking. The food quality of the buffet dinner and breakfast was pretty bad though. The dinner was very expensive, and the food was cold, over cooked, and we found a good sized glass shard in the roasted vegetable dish. The wait staff didn't seem to care about the glass shard, and we spent the rest of the meal double checking our bites rather than enjoying them. For an expensive meal, the experience was pretty darn bad and I would go any where else for food. The waiting staff is also quite pushy to get people out of the dining area as they walk around telling everyone that they will be putting the food away in ten minutes, for what is only a 2 hour window for dinner, and breakfast served until 10. So as far as mediocre food goes, this was by far the worst food we had on our entire trip to Norway, and by far the rudest wait staff experience. We had far superior food at the cafes elsewhere in Geirainger that were happy to let us eat at our leisure. The hotel looks nice enough from the surface, but it is at the end of the day very much a 2 or 3 star hotel, just with an outstanding view. The TV in our room didn't work, the hallways were very musty and smelled of mildew. The "a la carte" restaurant and primary lounge/bar were both closed for renovation during our stay. The front desk staff was very polite, and were happy to help us with directions since the a bunch of the normal roads were closed due to snow.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The property is so beautiful in every way! Our room is clean and the view is amazing! On check in Christopher was tremendously helpful with our booking, and information on dinner, as it was late when we arrived. We received a great friendly welcome that has continued throughout our stay!
Stayed 1 night in Apr 2019

10/10 Excellent

shu-ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved my stay here. The staff was kind and helpful.
Stayed 1 night in Sep 2018

10/10 Excellent

Bob, Houston, Tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel with a Fantastic view. Very nice reception personnel. Buffet breakfast could be better
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the staff, they were very helpful with advice and even gave us a room upgrade. The hotel itself is in need of updating, the hallways, doors and even the locks are very old. The bathroom was a concern for me. The floors are very slippery in sock feet and I almost fell the first time I went in there. My sister said the same thing about the bathtub when she showered and the shower heads do not extend enough for a tall person. Because there is no caulking around the bathtub water also goes all over the floor. The views the hotel provide are beautiful, the breakfast was excellent as well as the staff and the bar at night was great. There was even entertainment which made for an enjoyable evening.
Stayed 1 night in Sep 2018

10/10 Excellent

Jim, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for either a short or extended stay in Geiranger. The staff was very friendly and helped us navigate around the many tour/cruise groups that arrive daily. Free parking & WiFi, room included breakfast buffet. Comfortable room (medium-to-large by Euro standards), private bath w/heated floor, balcony w/panoramic view of the fjord.
Stayed 2 nights in Sep 2018
Response from Mathias on Sep 23, 2018
Dear Jim, Thank you so much for your feedback and kind words regarding our staff, it is highly appreciated! We are very happy to hear you had a good stay with us and that you enjoyed your comfortable room. We hope to welcome you back to Hotel Geiranger in the future! Best Regards, Hotel Geiranger

10/10 Excellent

Casey, Buffalo, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great buffet breakfast in the morning, comfortable beds and amenities! Beautiful view of the fjord :)
Stayed 1 night in Sep 2018
Response from Mathias on Sep 18, 2018
Dear Casey, Thank you so much for your kind feedback, it is highly appreciated! We are very happy to hear you had a good stay with us and that you enjoyed our breakfast and beautiful view from your room. We sincerely hope to welcome you back to Hotel Geiranger in the future! Best Regards, Hotel Geiranger