Ratings based on 353 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
71% of guests recommend
3.0 Room cleanliness
3.1 Service & staff
3.0 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller from Avon, IN

It was ok.

Posted 24-Oct-2014
Bed linens are cheap and sheets don't stay on. Tv old and grainy picture. Great location and river sounds are amazing. Very economical. Take your own sheets and blankets and you'll probably be great
4 out of 5
Recommended
for Everyone
by A verified traveller from Orlando, FL

Always stay here!

Posted 24-Oct-2014
The price, location and staff are always a huge plus here! We stay in this hotel evey time we are in the Smokies. Great location on the river. Room has two king beds and a jacuzzi and lots of space. Also an indoor pool. Staff is really friendly and we love it. For the price it can't be beat.
3 out of 5
Recommended
for Everyone
by A verified traveller

Good location

Posted 23-Oct-2014
It was nice and the staff was helpful when needed, was close to the attractions, pool was clean and ready each day
5 out of 5
Recommended
for Everyone
by A verified traveller from Jackson,Ky

Smoky Shadow

Posted 22-Oct-2014
Pros: They were Friendly people and the workers were really nice and did their job.
Location: We liked it because it was close to our attraction that we visited while we was there
My experience was amazing there. the staff was really inviting and nice. The rooms were very comfortable and nice. We really enjoyed staying there.
1 out of 5
by A verified traveller

Bed bug hotel

Posted 21-Oct-2014
We found bed bugs in one of the beds and packed everything and left. As we were riding the elevator down there was also one clumbing on the wall of the elevator next to the maintenance man. Cannot recommend staying. I would have asked for a refund but i knew it would not happen and no way was i wanting a room transfer in a bed bug hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel for the price

Posted 20-Oct-2014
The room is very spacious. It has a frige, a microwave oven, a coffee maker, and a toaster! We love a large dining table in the middle of the room. It is located between Pigeon Forge main area and Gatlinburg. Very convenient. The price is very reasonable. I strongly recommend this hotel
3 out of 5
Recommended
for Everyone
by A verified traveller from Russellville Al

Short stay in smokies

Posted 20-Oct-2014
Cons: Needs a general upgrade
We only had Friday night and Saturday so we had to pack in a lot in a short time. We took the grandkids to the nascar park and had a ball. hope to have more time the next time.
4 out of 5
Recommended
for Everyone
by A verified traveller from south carolina

Close to good eating and shopping

Posted 19-Oct-2014
Good enjoyed ourselves.Would come back for another visit.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Oct-2014
It's was good. The carpet was dirty but over all it was good.
1 out of 5
by A verified traveller from NC

Stay here if you want to smell smoke!

Posted 18-Oct-2014
The room wasn't ready when we arrived. The hall carpet was nasty and the entire Hall smelled like smoke. The pool water was cloudy and had stuff floating in it. The entry way to the elevator floor was full of leaves and dirt. Trash was hanging I n bags every where. Our room was supposed to be non smoking but we had to go to Walmart and purchase air fresher just to stay there. Won't stay again. You get what you pay for.