Condo, 2 Bedrooms (712) | Balcony
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Reviews of Olde Gatlinburg Rentals

2.5 out of 5
Olde Gatlinburg Rentals
306 Baskins Creek Road, Gatlinburg, TN

Reviews

7.8

Good

Rating 10 - Excellent. 209 out of 528 reviews" "
Rating 8 - Good. 143 out of 528 reviews" "
Rating 6 - Okay. 97 out of 528 reviews" "
Rating 4 - Poor. 56 out of 528 reviews" "
Rating 2 - Terrible. 23 out of 528 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service
We did not have to check in with front staff, had little to no interaction with them. The unit had some damage inside, and the viewing hole in our door was just a hole in the door. We had to tape over it. Everything else was clean, parking was really good. Elevators were in a really convenient area. Walking to everything was very nice, and you are a lot closer to everything than you think.
Stayed 3 nights in Mar 2024

10/10 Excellent

Andrew, Bristol

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of space for all 5 of us!
Stayed 1 night in Apr 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unit 307 was nice and clean. I liked the balcony, and the 2 bed/2 bath gave plenty of room and privacy for my family of 5.
Stayed 2 nights in Apr 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and easy access
Stayed 3 nights in Mar 2024

8/10 Good

NOAH

Travelled with family
Liked: Amenities
Liked: Short walk to downtown Gatlinburg shopping, the aquarium, food, etc. The room had everything we needed in it for our 4 night stay, we were comfortable. The WiFi was good. The pricing was acceptable for the quality. Didn't like: The elevator was sketchy. It broke down two of the days we were there, so we had to climb stairs back and forth to our 6th floor room, which got old quickly. The peephole in the door of our room had no glass or anything in it, it was just a hole straight through the door. Staff never answers the phone, it goes to voicemail every time. They will call you back though.
Stayed 4 nights in Mar 2024

6/10 Okay

Daisy

Stayed 3 nights in Mar 2024

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Condo was clean and spacious, very nicely decorated. Very conveniently located. I only interacted with rental office once, and that was to get a parking pass. She was very friendly and informative. I would recommend this place to anyone.

4/10 Poor

Patricia

Stayed 2 nights in Feb 2024

6/10 Okay

Sonya

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Disappointed
was a little disappointed when I got there when it says fully stocked , and they don’t have shampoo or conditioner or coffee. The headboard on the bed is broke and you can tell it’s been broken for a while. had difficulty finding the unit office closes at five, so there was no one to ask for help. there are stains on the carpet. Unit has not been upgraded since the 70s. Also advertises as a king bed and it is not it is a queen.
Stayed 3 nights in Jan 2024

10/10 Excellent

Vicky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time, the condo was very nice and the service was great. Very friendly and clean. I will stay again and recommend the hotel to all of my friends.
Stayed 3 nights in Dec 2023

6/10 Okay

Giles

Stayed 2 nights in Oct 2023

10/10 Excellent

Trenia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome vacation stay
The stay was amazing. We stayed in room 712. The room was very spacious and clean. We will be staying here again. Plenty of dishes and cooking supplies. Close walk to downtown.
Stayed 5 nights in Dec 2023

4/10 Poor

Kayla

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the second time we have stayed at this location. The first time was roughly 5 years ago. We fell in love with this place then. It truly felt like a little “mom and pop” style home. So when we decided to book a room in Gatlinburg again, I wanted to go to Olde Gatlinburg again. The booking process was easy. They sent me a detailed email with check in instructions. Great, no problem…. Until we got to there. It was listed on the email that check in time was at 3:00. Upon arrival, the housekeeper was still cleaning our room at 3:15. We had to stand outside and wait for her to finish cleaning before we could go in. This was especially irritating because we had driven several hours to get to this location and wanted to settle in. The second issue was that the fireplace didn’t work in our room. The third issue was that I picked a room that had a recliner pictured in the listing. Our room didn’t even have a recliner. Keep in mind about what blankets you want to use, as well as bring your own pillow. The comforter was extremely scratchy and the pillows were insanely flat. The mattress was also not very comfortable. There were 2 large dips on the mattress causing my husband and I to literally be sinking in the middle. The room was clean for the most part so no complaints there. I did feel safe in the area we were in as well. I also like how it’s very close walking distance to all the shops and the Village. Honestly, we won’t be booking here again.
Stayed 1 night in Dec 2023

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
Stayed 6 nights in Nov 2023

2/10 Terrible

James

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Look for some place better….
The photo is NOT the facility we stayed at. They put us in a OLD hotel turned into Condo’s …the place was clean, BUT, everything was old/outdated and looked dirty. The refrigerator didn’t work. The bed was like sleeping on a hardwood floor, not comfortable at all. The towels were worn, the blanket I pulled out of the drawer to use smelled musty. Was really disappointed. Not how I planned celebrating our wedding anniversary.
Stayed 2 nights in Nov 2023

2/10 Terrible

Robbi, calhoun

Well didnt get to stay since they over booked and then with out offering a refund moved us up the road on a hill which made it not walking distance to down town to a very noisy area! So will not maje this mistake again!
Stayed 3 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean and comfortable
This complex is older but in an outstanding location to be able to easily walk to downtown Gatlinburg! We arrived about 9pm but had an email with code for the unit. However it was a little challenging to find 5b. It is located on the 5th floor but towards the backside. All other units are numbered in the 500's, making it a little confusing. There are carts and an elevator to help get luggage to the 5th floor. The unit was decorated nicely, giving "honor" to the black bear 😉 It was clean and comfortable. The gas fireplace didn't work the first night but I reported it to the front desk the next morning and maintenance lite the pilot. The tub/shower had jets but the jets didn't work 😞 I was also disappointed that the outside hot tub and heated pool were closed. No one told us that would be the case in October. Overall we were happy with Olde Gatlinburg Condos.
Stayed 3 nights in Oct 2023

8/10 Good

Tonya

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Did not have bedding for both pull outs.. loveseat bed was so worn out i was afraid it would break during the night. Could also have coffee and filters available in cabinet. Outer lights in hallways and corridors need to come on at dusk and not after dark. But room was cute. I wouldn't say $200 a night cute. Would i stay again... in a pinch
Stayed 1 night in Oct 2023

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
is really good
Stayed 1 night in Oct 2023

6/10 Okay

Arun Subramanian

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023

4/10 Poor

Jessica

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice walk from the strip but the hotel was filthy. Bathroom leaked and bugs. Door wouldn’t lock at times. Bed was so uncomfortable
Stayed 3 nights in Oct 2023

8/10 Good

Tamara

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Recliner was broken , toaster was broken, fireplace didnt work and bed was very uncomfortable .
Stayed 3 nights in Oct 2023

8/10 Good

Rose

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Nice place to stay
We have always enjoyed our stay, this year was enjoyable however, our unit was in need of some improvements. The bed needs a new mattress it seemed to sag in the middle. The pull out couch was in need of repair and a new mattress. The mattress was so thin we purchased an air mattress. Although it was October the fireplace was not operational which was disappointing. We had to be sure to check the door when leaving to make sure it locked. A couple of times it took 2 or 3 tries before it would lock.
Stayed 7 nights in Oct 2023

6/10 Okay

Jerry

Stayed 2 nights in Oct 2023

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Julia

Stayed 4 nights in Sep 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Beds squeaked like crazy but were very comfortable. Freezer was almost unusable due to the amount of frost build up. Bathroom has black funk, im hoping it wasnt mold. 2nd bathroom had a leaky faucet. Curtains in bedroom didnt close all the way so sun in your face at sunrise was a certain. I do like how close it was to the main street of Gatlinburg, no need to drive everywhere. I also liked the keypad on the door, didn't have to worry about losing a key. Room was clean it was just in need a some repairs.The room served its purpose, we weren't there except to freshen up and sleep.
Stayed 3 nights in Oct 2023

10/10 Excellent

hunter

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly
Stayed 2 nights in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in.Great location
Stayed 3 nights in Sep 2023

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Johnny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Loved our stay at Olde Gatlinburg Rentals! We have stayed here about a dozen times in the past 4 years and every visit we found the rooms pristine! These units are centrally located to downtown Gatlinburg and it’s many attractions!
Stayed 2 nights in Sep 2023

10/10 Excellent

LESLIE BLAKE

Liked: Cleanliness, staff & service, property conditions & facilities
Love the Baskins Creek area
Stayed 3 nights in Sep 2023

10/10 Excellent

porsha

Liked: Cleanliness, staff & service, property conditions & facilities
We love this condos. We stayed here twice.
Stayed 3 nights in Aug 2023

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it
Stayed 2 nights in Aug 2023

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Needs some refurbishing. Loved the spaciousness and the closeness to restaurants and shops
Stayed 1 night in Jul 2023

2/10 Terrible

Monica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
we booked our room one month prior to us arriving. when we got there the room was dirty...the bed was squeaky so much so that I slept on the sofa. Everything in the room was dated, the clock didn't work , under the bathroom sink the shelves was broken, there was a dirty toilet plunger and a fire extinguisher shoved in there. The floor around the fridge had something sticky with hair stuck to it. Will definitely not be staying there again, or recommend it to any of our family or friends. Really sorry we are nice people and don't usually complain but this was the pits.
Stayed 6 nights in Jul 2023

10/10 Excellent

pandarinadh

Stayed 1 night in Jul 2023

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to trolly stop so getting into Gatlinburg was convenient. Overall appearance was excellent.
Stayed 3 nights in Jul 2023

8/10 Good

Phil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A nice place to stay, clean. Really like the separate bedroom layout.
Stayed 2 nights in Jul 2023

8/10 Good

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great location
Stayed 2 nights in Jul 2023

10/10 Excellent

Maritza, Union township

Stayed 3 nights in Jul 2023

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean. The only concern was the pullout bed. It was not comfortable at all. I did need to get more towels but that was the only concern. Condo was clean.
Stayed 3 nights in Jul 2023

8/10 Good

Mary, Chesapeake

Travelled with partner
Liked: Cleanliness, staff & service
Had a water leak in the bathroom exhaust fan - dripping over the toilet - called it in and it was fixed by the time we returned to the room from our hiking. However, no one checked back with us to see if it was fixed or to apologize for the inconvenience of having water dripping on us while in the bathroom.
Stayed 3 nights in Jul 2023

10/10 Excellent

Khalil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Its is the best
Stayed 1 night in Jun 2023

10/10 Excellent

Johnny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Olde Gatlinburg
Love staying at Olde Gatlinburg! Rooms have always been clean and up to date. We have stayed there 7 times in the last 3 years and have never been disappointed in our stay!
Stayed 3 nights in Jun 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Second year staying there, will be back next year!! So very convenient, walking distance to all shops and restaurants. Parked my car on arrival on Thursday, didn’t start it again until leaving on Sunday.
Stayed 3 nights in May 2023

10/10 Excellent

Garret

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms and views. Will def be back
Stayed 1 night in May 2023

10/10 Excellent

Johnny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Condo was nice, good location. Beds are old and needs to be replaced.
Stayed 4 nights in Apr 2023

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mountain man march stay
Location is perfect. The Hotel staff is wonderful. They totally looked out for us.
Stayed 1 night in Apr 2023

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023