View from property

Reviews of Salthill Hotel

4 out of 5
Salthill Hotel
Promenade, Salthill, Galway, Galway

Reviews

8.8

Excellent

Rating 10 - Excellent. 591 out of 1001 reviews" "
Rating 8 - Good. 284 out of 1001 reviews" "
Rating 6 - Okay. 77 out of 1001 reviews" "
Rating 4 - Poor. 30 out of 1001 reviews" "
Rating 2 - Terrible. 19 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jo-Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast that was included. The dining room food was delicious and the bar seating area was relaxing.
Stayed 1 night in Mar 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Easy
Stayed 1 night in Feb 2024

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Galway stay
The hotel is lovely, staff are courteous and food is lovely. A couple of observations - we booked dinner on two of the three nights we stayed - the set menu was the same on both nights, I thought there would of have been some variation on the menu. Also, we couldn't fault the service the 1st night, the 2nd night - I wouldn't call it bad service just a little inattentive/ hap-hazard. The major problem we had with our stay was the bed in the room - the mattress had seen better days and needs to be changed asap. There's a hollow on one side and the mattress dips - hard not to fall out of the bed at times! We were offered a change of room but we wouldn't have got a sea-view room which we had paid for.
Stayed 3 nights in Jan 2024

6/10 Okay

Shane

Liked: Cleanliness
Disliked: Room comfort
Bed was very bumpy and dipped in places. Breakfast was horrible and not much too chose from. For the price of €15 per person for breakfast I would have expected it to be better
Stayed 3 nights in Jan 2024

10/10 Excellent

Peter

Stayed 1 night in Jan 2024

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is lovely, but was very disappointed to be charged in their own car park for parking. I have been at various function there over the years and was never charged for parking as it is their own property. The rooms were lovely, clean, big room, lovely big bed , pillows were too soft but that is a personal choice
Stayed 1 night in Jan 2024

10/10 Excellent

norman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a lovely location. Room had a sea view, with a massive bed and all the little extras that a top hotel usually provides, coffee,tea and shampoos etc Staff were excellent, helpful and friendly. Breakfast was lovely and the BlackRock bar was a nice spot to relax in. Overall the hotel was excellent and I would definitely recommend
Stayed 2 nights in Jan 2024

6/10 Okay

Nicola

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good
Stay was comfortable and staff were very friendly. I saw the bar was a little tatty behind the counter. The Fridge behind the bar counter the door was hanging off and the glass was broken on another one. Breakfast was sadly in the back room instead of the front room.
Stayed 1 night in Jan 2024

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, room comfort
Tired but still fab
Stayed many times but hotel in need of investment , general internal appearance showing signs of old age. Location fantastic & staff always polite. Was a little bemused that our room still not cleaned even when it was gone 1500
Stayed 2 nights in Jan 2024

6/10 Okay

Marion

Don’t stay in room 225 the smell in the room is discussing the radiator in the bathroom is on full and the contol knob is broken the beds are horrible the part were the headboards is attached Is on the front of the bed
Stayed 3 nights in Jan 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Annmarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a plesent time
Stayed 1 night in Jan 2024

8/10 Good

Tanya

Stayed 1 night in Dec 2023

10/10 Excellent

Kieran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay again.
Lovely stay in the salthill hotel,very busy at check in but Peggy handled it very well what a lovely person so friendly and engaging,one point to note, not having access to pool and gym directly from hotel is something which should be seriously looked at expecting people to walk through basement at night to access this area is a no no.
Stayed 2 nights in Dec 2023

10/10 Excellent

Sinead

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot fault this hotel at all, the place is impeccable and staff were outstanding. Very welcoming, from the front desk, restaurant staff, bar staff and breakfast staff, everyone we came across was so nice. Will definitely stay again.
Stayed 2 nights in Dec 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Salthil was a beautiful hotel with great accomodations. The room was nice and spacious.
Stayed 1 night in Dec 2023

10/10 Excellent

hollie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect stay. Could not ask for a better staff and hotel.

10/10 Excellent

Avril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
I originally booked to stay 1night, but extended it to 2 nights. The staff were great from the young girl who checked me in, she was in training, to the girl who served me at lunch in the restaurant. The room clean and the bed was very comfortable.
Stayed 1 night in Dec 2023

10/10 Excellent

Avril

Stayed 1 night in Dec 2023

10/10 Excellent

Rone

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Sharon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Marie

Stayed 1 night in Dec 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back
Lovely stay, with very friendly staff and excellent leisure centre facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Noel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From checking in to checking out the staff were absolutely lovely. A warm welcome from the girls. I ate in the bar where the service was excellent - especially Saorla, but the whole team were excellent
Stayed 1 night in Dec 2023

10/10 Excellent

Roma

Stayed 1 night in Dec 2023

10/10 Excellent

William

Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Duvets on beds ‘noisy’ when moving/sleeping at night. Some Roof coving in room absent. Significant absence of plug sockets in room… eg: only sockets too far away from mirror/bed if using mirror etc. Breakfast service-v attentive although very squeaky and annoying toaster constantly through breakfast experience.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Padraig

Stayed 2 nights in Nov 2023

10/10 Excellent

Pádraig

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will return
Stayed 2 nights in Nov 2023

10/10 Excellent

Martin

Stayed 1 night in Nov 2023

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Ann Marie, Woodside, New York

Liked: Cleanliness, staff & service, property conditions & facilities
We were at a concert in Leisureland and we were able to walk there and back which was great especially as one of us has cancer and was not sure if she would make it through whole concert - having the hotel so close was comforting to her. P.S. we just booked tickets for another concert in leisureland Nov 16 2024 but when I went to book the hotel it said it’s booked out 🙁
Stayed 1 night in Nov 2023

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay.
Fabulous Hotel, excellent location, fantastic decor, great food and friendly staff. Will definitely return.
Stayed 1 night in Nov 2023

10/10 Excellent

hollie

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing stay. Staff was incredible, Eileen mapped out our evening for the Christmas market. Rooms were luxurious. Highly recommend.
Stayed 1 night in Nov 2023

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2023

8/10 Good

vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

ADRIENNE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Was incredibly convenient to our show at Leisureland. Room was comfortable and well equipped. Only issue was that service at the bar/restaurant is slow. Food was ok; ordered calamari and it was 5 rings, so not exactly generous. Breakfast was good and desk staff exacting. I’ll come back!
Stayed 1 night in Nov 2023

10/10 Excellent

Anne

Stayed 1 night in Nov 2023

10/10 Excellent

Catherine

Stayed 1 night in Nov 2023

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Excellent stay very helpful staff room was clean and everything you needed great view of the see which I hadn't booked but was upgraded at no extra cost thankyou fantastic breakfast highly recommend
Stayed 1 night in Nov 2023

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

John

Stayed 1 night in Nov 2023