Ratings based on 919 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller from Houston, TX

Decent

Posted 23-Jul-2015
It was a decent hotel for the price. Some of the fixtures in our room had either fallen apart or were about to.... Pool was unavailable for use to do "maintenance".
3 out of 5
Recommended
for Everyone
by A verified traveller

Close to the beach

Posted 19-Jul-2015
Cons: The pool area has kids jumping and splashing in the pool, when you have signs not to, plus i believe there were kids with no supervision with them.
Location: We like the location of hotel. It's easy to get to Moody Garden's, places to eat, Strand and the beach. We just walk across and you're there.
I think the bed covers and carpet need to be cleaned. Smelled musty. Not sure if they were clean.
2 out of 5
by A verified traveller from College Station

Expecting what the pictures showed

Posted 13-Jul-2015
Pros: The complimentary breakfast was good and the view from the room was good.
Cons: The cleanliness could have been improved, as well as having the expected supplies available; i.e. no ice buckets available.
The room was okay but had a musty odor. It could have been from the high humidity in the area. There was no ice bucket and when we asked for one, we were told the hotel was out of them. We booked for 2 nights. The room was "cleaned" but only one bed was made and we had to ask for extra towels. One of the chairs on the balcony was broken. The indoor swimming pool was in dire need of repairs and cleaning. The complimentary breakfast was good and the staff were accommodating.
Comment from Hotel Management
15-Jul-2015 by Dee, Hotel Management
I would like to thank you for taking a moment and sharing your impressions with us. It is important to hear and understand what a guest experiences during their time with us. On behalf of everyone here, I hope you will allow me to apologize for failing to meet your expectations. At all times we try to be a property that is enjoyable, relaxing and clean. It is disappointing to hear that we failed to be any of those things for you.Sincerely
4 out of 5
Recommended
for Everyone
by A verified traveller from Port Arthur Tx

Weekend with a very special friend

Posted 8-Jul-2015
Pros: Very clean and in walking distance to many attractions
Cons: Pool area
Location: Great location
Overall a wonderful weekend with a very special person on 4th of July.
2 out of 5
by A verified traveller from odessa, tx

Rude staff, limited parking

Posted 7-Jul-2015
The room was in better condition than a normal country inn. However, the pros DO NOT weigh out the cons. The front desk people were short and not friendly for the most part. The worst part of my trip was the parking; it was so limited that once we got a spot, we couldn't leave unless we wanted to lose it. The parking attendant/manager YELLED AT ME and completely embarrassed me for something that was not necessary. Then he threatened me that he was going to kick me out. Not only did he make a scene, he ruined the day. Worst service I have ever received. I will not be back.
Comment from Hotel Management
9-Jul-2015 by Dee, Hotel Management
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely
3 out of 5
by A verified traveller

descent hotel

Posted 23-Jun-2015
Hotel experience with the location and building was good. The night staff was terrible specifically girl in the front desk. She was rude and not welcoming. I also observed her being rude to others customers. Lady in the morning was great, however I don't think I will stay here again due to management feeling the girl at night shift was competent in providing customer service .
4 out of 5
Recommended
for Everyone
by A verified traveller from Red Oak, TX

Nice Hotel with balconies so you can sit outside.

Posted 21-Jun-2015
Pros: The balcony and location.
Cons: The lobby restrooms were always locked. It would be nice if they could be opened with a hotel key.
Location: It is directly across from the beach. Pleasure Pier is close by and there are restaurants within walking distance.
We enjoyed sitting on the balcony, listening to the ocean, watching the birds, and seeing the surf roll in. It is a short walk across the street to a beach entrance. The staff was quick to suggest places to eat, when asked. They also quickly fixed a small problem we had with the room. Overall, a very nice place and location.
5 out of 5
Recommended
for Everyone
by A verified traveller from conroe tx

Nice hotel right on the beach

Posted 14-Jun-2015
Noticed the hotel had fresh paint since I was there last. Very clean and comfortable. Close to all bars restaurants and shopping. I'd say 5 of 5 especially for the price.
1 out of 5
by A verified traveller

The AC did not work

Posted 12-Jun-2015
Pros: nothing
Cons: alot
When we go there the AC was so i turned it on so we let it run it was still warm we thought it would take some time to cool down we fell asleep when we got up the next morning it was still hot in there i told the front desk about it they told me to call the MGR so i did she was not very helpful or splenetic about the room I stay in the country inn all the time I will find me a new brand of hotels to start staying in.
Comment from Hotel Management
14-Jun-2015 by Deanna, Hotel Management
I would like to thank you for taking a moment and sharing your impressions with us. It is important to hear and understand what a guest experiences during their time with us. On behalf of everyone here, I hope you will allow me to apologize for failing to meet your expectations. At all times we try to be a property that is enjoyable, relaxing and clean. It is disappointing to hear that we failed to be any of those things for you.Sincerely
5 out of 5
Recommended
for Families
by A verified traveller from flatwoods la.

Happy stay

Posted 10-Jun-2015
Pros: Everything
Cons: N/A
Location: Everything was rite there for you
I would stay again loved it loved it loved it loved it