Ratings based on 669 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller from D., Mansfield, Tx

Close to the beach, but had view of the ugly ally

Posted 6-Sep-2014
We went two days after labor day because the rates were good. This hotel looks great on the outside and in the lobby, however, the rooms are not good. Our tub was clogged and took several minutes to drain, the breakfast was terrible, danishes were stale, coffee was cold (and we came early), eggs were runny, sausage not done. The A/C kept turning off after it reached 70. So we were back and forth turning the air on. This hotel is good for the rate we paid (off season), would not pay more for it. The trip was still great just a little disappointed in the room. Might stay here again, not sure.
5 out of 5
Recommended
for Everyone
by A verified traveller from thorndale texas

Very nice close to the beach ,shops ,and food.

Posted 2-Sep-2014
Pros: Close to beach and a great view from room.
Cons: Nothing
Location: Across from beach
Very nice the staff was very helpful and nice close to beach and shops.
4 out of 5
Recommended
for Everyone
by A verified traveller from Montgomery, TX

Nice hotel close to a lot of interesting things to

Posted 26-Aug-2014
Pros: The hotel was well maintained and the staff was very pleasant and efficient.
Cons: The bath tubs need some kind of anti-slip mat or tape, something. I mentioned this to the front desk and she said they are award of the problem.
Location: The hotel is only one block from Pleasure Pier. The Lone Star Flight Museum is close by as is the Schlitterbahn Water Park.
After our initial problem with the A/C (which was remedied by the front desk) our stay was most pleasant. The room was nice and the beds were not your standard hotel/motel beds. These were very comfortable. The breakfast was as good as you will get at a restaurant. It included scrambled eggs, sausage, waffles, toast, cereals, different juices and potatoes. It was quite tasty. The charge for the room was extremely reasonable. We will definitely return.
4 out of 5
Recommended
for Everyone
by A verified traveller from Houston

Close to the beach.

Posted 26-Aug-2014
Room was clean and located close to the beach and Pleasure Pier.
3 out of 5
by A verified traveller from Austin, TX

The room was not really clean - beds smelled.

Posted 23-Aug-2014
Staff was good, beds smelled funny, room could've been much cleaner, wifi was terrible, breakfast was ok. Probably won't stay here again.
Comment from Hotel Management
5-Sep-2014 by guest, Hotel Management
Thank you for taking the time to post this review. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveller from louisiana

Easy to get to. On the sea wall.

Posted 3-Aug-2014
Pros: The staff.
Cons: The pillows on a king bed and an extra blanket in the closet.
Friendly staff, helpful with directions, very clean room, close to the beach. Our only complaint was with the pillows - 3 regular size (not even queen size) pillows on a king size bed. Should have been king size or at least 4 pillows.
3 out of 5
Recommended
for Everyone
by A verified traveller

Near the beach

Posted 29-Jul-2014
Pros: Close proximity of beach
Cons: Customer service
Hotel was nice. Nothing fancy but it is near the beach and several places to eat. Hotel staff was really not very friendly. We didn't have any issues to resolve but when asking questions about the area it seemed I was putting them out. Would stay again but would also look else where if customer service is high on the priorities.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Jul-2014
The room was cleaned with great view of the ocean, staff were friendly. Good hot breakfast but internet was slow. I would definitely stay at this hotel again.
2 out of 5
by A verified traveller from austin, tx

Close to the beach

Posted 18-Jul-2014
Not a good experience, the room was not clean, we saw bugs.
Comment from Hotel Management
24-Jul-2014 by guest, Hotel Management
Thank you for taking the time to post this review. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, would stay again

Posted 17-Jul-2014
Comfortable, clean hotel. Indoor pool water was cold with too much chlorine. Overall our stay was good. Would stay again.