Ratings based on 903 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

descent hotel

Posted 23-Jun-2015
Hotel experience with the location and building was good. The night staff was terrible specifically girl in the front desk. She was rude and not welcoming. I also observed her being rude to others customers. Lady in the morning was great, however I don't think I will stay here again due to management feeling the girl at night shift was competent in providing customer service .
4 out of 5
for Everyone
by A verified traveller from Red Oak, TX

Nice Hotel with balconies so you can sit outside.

Posted 21-Jun-2015
Pros: The balcony and location.
Cons: The lobby restrooms were always locked. It would be nice if they could be opened with a hotel key.
Location: It is directly across from the beach. Pleasure Pier is close by and there are restaurants within walking distance.
We enjoyed sitting on the balcony, listening to the ocean, watching the birds, and seeing the surf roll in. It is a short walk across the street to a beach entrance. The staff was quick to suggest places to eat, when asked. They also quickly fixed a small problem we had with the room. Overall, a very nice place and location.
5 out of 5
for Everyone
by A verified traveller from conroe tx

Nice hotel right on the beach

Posted 14-Jun-2015
Noticed the hotel had fresh paint since I was there last. Very clean and comfortable. Close to all bars restaurants and shopping. I'd say 5 of 5 especially for the price.
1 out of 5
by A verified traveller

The AC did not work

Posted 12-Jun-2015
Pros: nothing
Cons: alot
When we go there the AC was so i turned it on so we let it run it was still warm we thought it would take some time to cool down we fell asleep when we got up the next morning it was still hot in there i told the front desk about it they told me to call the MGR so i did she was not very helpful or splenetic about the room I stay in the country inn all the time I will find me a new brand of hotels to start staying in.
Comment from Hotel Management
14-Jun-2015 by Deanna, Hotel Management
I would like to thank you for taking a moment and sharing your impressions with us. It is important to hear and understand what a guest experiences during their time with us. On behalf of everyone here, I hope you will allow me to apologize for failing to meet your expectations. At all times we try to be a property that is enjoyable, relaxing and clean. It is disappointing to hear that we failed to be any of those things for you.Sincerely
5 out of 5
for Families
by A verified traveller from flatwoods la.

Happy stay

Posted 10-Jun-2015
Pros: Everything
Cons: N/A
Location: Everything was rite there for you
I would stay again loved it loved it loved it loved it
4 out of 5
for Everyone
by A verified traveller

Posted 8-Jun-2015
Nice hotel. Spacious room. Fold out bed needs upgrade. Pool and hot tub very nice!
3 out of 5
by A verified traveller from G

A little too loud.

Posted 13-May-2015
The hotel is right bext to a bar. The balcony outside our room is right next to the street so you could hear all the motorcycles showing up. The bar is so close you can even hear the people talking outside. The hotel was clean but i would not recommend staying here to anyone if theyre staying more than a day unless theyre use to loud noise while trying to sleep.
2 out of 5
by A verified traveller from Houston, Texas

Whole place smells like roach spray

Posted 10-May-2015
Pros: Location near the beach.
Cons: Short of knocking it down and rebuilding a new, modern hotel; I don't know.
Location: The sea wall on Galveston, was kind of devoid of quality activities, but downtown near the cruise ship port has a more upscale feel.
Besides the newly renovated front lobby area, the whole hotel seems run down as is the area around the Galveston sea wall. Room feels really institutional as opposed to vacation-like, due to choice of building materials like windowless, heavy, steel door on balcony with industrial lock set, multiple layers of old paint on walls, thick, heavy, block-like granite in bathroom. Bathrooms on first floor kept locked, you need to go to the front desk to get the key. Room was not clean, found dirty socks and cheap pink sunglasses under bed. Hotel is a block away from a restaurant / bar that was packed with what appeared to be a rowdy biker gang when my family and I walked past it along the sea wall.
Comment from Hotel Management
12-May-2015 by Dee, Hotel Management
Thank you for your feedback regarding your recent stay with us. We like to utilize opportunities like this to improve upon. I have passed your comments onto the Management team and we are working to ensure our guests have a better experience. I do apologize for your inconvenience that you experienced. We hope you will come back to see the difference in the future. Sincerely
4 out of 5
for Everyone
by A verified traveller from houston tx

Close to the beach and Pleasure pier

Posted 27-Apr-2015
My experience was good I would stay here again. Just not for the price of $320 including taxes. I didn't eat the breakfast due to we slept late, but overall it was clean. Just not worth what I paid. Our remote control didn't work. I stayed there to go to the reggae fest
3 out of 5
for Everyone
by A verified traveller

Posted 26-Apr-2015
Decent hotel for a short trip. Night staff was helpful, breakfast limited. My room had a partial view of the beach and I could see pleasure pier. There was a bachelorette party on my floor the night I stayed but the hotel was full so I couldn't change rooms. The night concierge got me some earplugs and I had a peaceful night's rest. The room was older but nice and clean enough.