I came to Houston for a sisters get-away and it was fabulous! The hotel staff was friendly and the rooms were nice and clean with comfortable beds. It is within walking distance of the Galleria mall - which was our main reason for booking this hotel.
Being an Expedia Gold Plus member, we received a room upgrade, as well as complimentary breakfast each morning and cocktail/appetizer hour in the evening at the Club Lounge on the 23rd floor. The Club Lounge wasn't open on the weekends, which was a little disappointing, but they gave us vouchers for the breakfast buffet in the restaurant and drinks at the lobby bar.
The pool area was small, but each time we went, it was empty so we didn't mind.
It was the perfect place for a great weekend getaway!
The hotel was great. Location, staff, amenities and furnishings were lovely. Tbe parking was abysmal. Traveling the final 100 yards took 30 minutes. Large sections of parking are cordoned off for valet, car wash or reconstruction, making it very difficult to navigate, park or even turn around.
Very clean hotel, staff is polite , except at the sage Restaurant. Hotel can be loud if at full occupancy. In the middle of downtown. Small but nice pool area. Easy to get in and out of the parking lot, if you pay for self parking. My biggest complaint is that they don't have a fan in the bathroom. Overall, a very pleasant stay.
Teisha at front desk was so nice and friendly and very helpful. You can tell she is great at her job and she makes an effort to make sure hotel guests have what they need. We enjoyed our stay.
Kitchen was very well equipped too which was appreciated.
If you can’t buy it at The Galleria, it’s not made. One of America’s largest shopping centers, The Galleria has roughly 400 stores. Its lowest level features an ice-skating rink, a welcome spot during Houston’s torrid summers. Next door, the beacon of the 64-story Williams Tower serves as compass point for the sprawling city. Nearby, partygoers head for the Richmond Strip’s bars and clubs.