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Reviews of Regal Inn

2 out of 5
Regal Inn
14341 Us Highway 431, Guntersville, AL

Reviews

6.4
Rating 10 - Excellent. 41 out of 234 reviews" "
Rating 8 - Good. 61 out of 234 reviews" "
Rating 6 - Okay. 57 out of 234 reviews" "
Rating 4 - Poor. 32 out of 234 reviews" "
Rating 2 - Terrible. 43 out of 234 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Lo

Liked: Staff & service
Convenient for quick shelter. Across from convenience store. TV works of you know how to operate one. Decent not horrible.
Stayed 2 nights in Apr 2024

2/10 Terrible

Sarah R

Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible
Stayed 6 nights in Feb 2024

8/10 Good

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
It was missing the complimentary breakfast.
Stayed 1 night in Feb 2024

8/10 Good

Melissa

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Amenities
The staff were great. Very accommodating. The nightly price was about average for the area, however for the price, accomodations were scarce. All in all, I would/will stay again.
Stayed 1 night in Jan 2024

6/10 Okay

manuel, lawrenceville

Disliked: Property conditions & facilities
Property needs maintenance. Expedia advertise "breakfast included" and it is not true
Stayed 1 night in Oct 2023

4/10 Poor

Johnny

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There was no place to hang jackets or shirts. The worst was the amount of roaches in the room on the second day. They came under the door and our from under the bed…. There was at least 10 live ones and several dead ones
Stayed 2 nights in Oct 2023

10/10 Excellent

Jennifer, Smithville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Aug 2023

6/10 Okay

Harold

Travelled with family
Liked: Cleanliness, staff & service
Room was clean, nighttime was noisy,it Was right on the highway.The beds were hard and I could not get comfortable.no breakfast as advertised.
Stayed 2 nights in Aug 2023

2/10 Terrible

Terry

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Heather

Stayed 3 nights in Jul 2023

8/10 Good

Darrell

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

4/10 Poor

Terri

Travelled with pets
Disliked: Cleanliness, property conditions & facilities
Filthy room, broken hair dryer, remote missing batteries, dirty microwave and refrigerator. I had read the reviews and thought I could handle it for one night but I would tell people don’t do it. It’s cheap but remember you get what you pay for. Go down the road and pay a little more for a much decent hotel.
Stayed 1 night in Jun 2023

4/10 Poor

angelo

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Armpit of Guntersville
So, the 1st thing I saw when I walked into the room was that the tile grout was black from filth! The sink has a full length crack in it. The refrigerator was leaking from the freezer part because of the ice build up the door would not shut all of the way. Batteries were missing rom the TV remote. The ice machine was not working and probably hasn't in years. The front lobby is NEVER open because it is use as a day care for the receptionist! The ONLY good thing is that the water was hot ! It's a rat hole !!!!!! Don't know how the board of health hasn't close this place down!
Stayed 2 nights in May 2023

4/10 Poor

Bill

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2023

8/10 Good

Gregory

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Magda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

6/10 Okay

James

Business traveller
Liked: Property conditions & facilities
Disliked: Amenities
The property is located too close to a busy highway. I heard traffic all night. It was difficult to get adequate rest.
Stayed 1 night in Apr 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2023

2/10 Terrible

Rodney

Stayed 1 night in Feb 2023

4/10 Poor

Kimberly

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

6/10 Okay

Maranda, Boaz

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I disliked that I had to clean my room every day , and there was so much garbage, and then the sheets was dirty they had dirt and mud on the like the sheets has not been washed since the previous tent left
Stayed 2 nights in Jan 2023

4/10 Poor

Eric

Travelled with partner
Liked: Staff & service
Disliked: Amenities
I liked the pricing of the room. That's really all I can say. There's is a lot left to be desired. First of all checked in, got room key, when walked 2 queen beds. I reserved like 3 weeks ago a king size bed. Attendants response, yes you did reserve a king room, I'm sorry we didn't have one available. Hello, what's the point of reserving something just.to not get it. Secondly, remote to tv doesn't work volume attendant said oh you'll have to just control it with tv buttons. Thirdly, only one bed with blanket. Found out no breakfast included after reserving room, and was listed as a amenity along with microwave in room. All lies. I will never stay here again. Ruined a wonderful stay out of town.
Stayed 1 night in Jan 2023

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it is comfortable and convenient to places to eat and stores.The manager and his wife are great and the dustin guy that works nights in the office was very helpful.
Stayed 2 nights in Jan 2023

4/10 Poor

Perry

Stayed 1 night in Jan 2023

10/10 Excellent

Mariel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2022

4/10 Poor

David

Disliked: Cleanliness, staff & service, amenities
Mold growing on the shower curtains, dirty sheets, lobby was closed, looked like someone was living in it.
Stayed 1 night in Nov 2022

4/10 Poor

Carrie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Mediocre Experience at best
Upside: The rooms have apparently been updated to an extent and it was clean. Downside: I reserved a king bed room online for my husband and I. We didn't check in until around 6p or so and didn't go straight to our room as we went out to eat first. Once we got to the room, we hadn't been given the king bed room I reserved. We'd been placed in a room with two full/queen beds. My husband is tall which is why we reserved a king bed. I called the front desk and the man said there wasn't anything he could do as they were fully booked. He'd just got to work when we checked in and that it would've been the day shift woman's responsibility to have set out the room keys. So basically we were stuck with a room opposite of what we reserved. The TV wouldn't work. We called to tell the man up front, he came to check and said the cable equipment was missing and stated he would go get replacement equipment. He ended up phoning our room shortly after saying it was locked up and someone was on their way to open it for him and that they'd be there in 5-10min. Over an hour later the TV still wasn't fixed. I called him back and he repeated how they were on there way, there was nothing he could do. That he'd also spoke with the prop. mnger and we'd be compensated for our trouble. Other issues include the shower curtain rod was barely attached to the wall and there was only 1 towel in the room. They did however bring us another towel. We did not get any compensation.
Stayed 1 night in Oct 2022

4/10 Poor

Florie

Travelled with family
Liked: Cleanliness
Disliked: Amenities
I had reserved a king bed and upon arrival they did not have any available they had no breakfast due to renovation but i was not made aware of this prior to booking. No blankets in the room.
Stayed 2 nights in Oct 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Better than before
Mostly renovated--much more updated than the last time I stayed. Lobby still under reno, so no breakfast offered during my stay, but my room was clean, comfortable, quiet, and I felt safe. Updated the old, ugly bedspreads for nice clean, white linens. Weird entrance situation to the parking lot... you turn at a traffic light and then immediately turn again onto a parallel road that was difficult to see at night.
Stayed 2 nights in Sep 2022

4/10 Poor

Connie

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
I Would Not Stay there
The stay was not good. The noise was terrible.and even the door allowed light and air. The walls had holes everywhere. The sheets had 10 stains each. There was water damage on ceiling. The desk chair was missing a wheel. There was NO breakfast as advertised-there was suppose to be. The tv remote didn't work. I asked for a wake up call and that did not happen. The clock did not work. Bathroom floor not clean. Bedside table was sticky.
Stayed 1 night in Sep 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty Infested Horror Hotel
They had huge roaches and a tremendous amount of bed bugs. Told them we didn't want to stay there after entering the room. Also a lot of crack heads there. We said we wanted a refund then ran as far away from that place as possible.
Roaches
Bed bugs
Stayed 3 nights in Sep 2022

2/10 Terrible

Bobby

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
I will never return to hotel. Had a extra charge on card after leaving and had to freeze my bank account with a unauthorized 2nd transaction. People was screaming and holering all night and i had to be up at 330 for work got woke up 3 times. Just a overall awful exp.
Stayed 1 night in Aug 2022

6/10 Okay

Melvin

Travelled with family
Liked: Staff & service
Stayed 1 night in Aug 2022

10/10 Excellent

Chrystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

2/10 Terrible

Tomeca

Disliked: Cleanliness, property conditions & facilities, room comfort
It sucked got 2 stay maybe a hour & then went 2 jail....
Stayed 1 night in Aug 2022

2/10 Terrible

Omar, Columbus

Stayed 2 nights in Aug 2022

2/10 Terrible

Patrick, Jeffersonville

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I felt that I was in a horror movie and I was the person who said “naw it’s okay I can go into the abandoned house and be okay” I was far from okay. I should known something was afoot when on the second floor outside of half the rooms was all the furniture. When I got to the room I noticed multiple stains on the sheets. The blanket was moist….why was it moist you might ask?!? Great question. When I get to Heaven I shall ask God because only He knows the answer to that question. The air conditioner soon started to leak and left a beautiful water feature in the floor. So I went to clean it up with towels and guess what?! If you guessed “the towels were dirty too!” You win! No worries I thought tho. At least I can watch tv….what’s that you say?!? The volume didn’t work? That makes sense. Oh and there was a fire alarm needing a battery somewhere close to my room so it made an annoying beep sound all night?! Cool. The best thing I can say about this place is that the drug deals who were actively selling drugs as I was leaving were very nice and I don’t have Scabies from the hotel…I think. 0 of 10 would not recommend. My God have mercy on the Royal Inn.
Stayed 1 night in Jul 2022

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing spectacular, but not bad
Stayed 1 night in Jun 2022

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy Trash Dump
This hotel checked me in. I proceeded to a event and came back to find someone in my room. We almost unlocked the door on this man and could have been shot this day and time. Clerk laughed and said that happen sometimes. Do you want me to move him out? My husband said are you kidding me? I will not stay in a room someone has already been in. So we got another room it stunk so bad that you could not take it. We also had to deal with bums begging for money. So we proceeded to the desk and said we are not staying here. I would not recommend this place for a dog to stay in.
Stayed 1 night in Jun 2022

10/10 Excellent

Vanessa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was being renovated and the rooms were very well established for the price given :)
Stayed 1 night in Jun 2022

4/10 Poor

debra

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
O.K. for the price.
The Ad said free Breakfast, there was none. Next month that would start, according to the desk clerk. (due to renovation of lobby) The room looked like it was under renovation as well, or should have been. There were holes in the wall where pictures had been removed and the holes just left. There were stains on the walls and ceiling and the paint was peeling in spots. There were too many flies in the room for me to feel comfortable. The blankets were stored in a drawer and were too heavy for June. There was no spread for the bed cover at all except for a 24 inch wide decorative panel. There was a coffee maker, single cup at a time. There was only enough coffee for two cups. Not nearly enough creamer for my taste. There was no clock in the room and no TV guide to be found in the room or on the TV itself. The room was not clean. The floor needed to be vacuumed, the mirrors were smeared, the linens were well worn and the sheets appeared to be stained. The price was low and it was close to the water. We won't be returning .
Stayed 1 night in Jun 2022

6/10 Okay

James E.

Travelled with partner
Disliked: Amenities, property conditions & facilities
NO lobby area due to storage of materials for room renovations... renovated rooms were clean and comfortable...
Stayed 2 nights in May 2022

10/10 Excellent

Greg

Liked: Staff & service, property conditions & facilities
There were stains on wall and desk/table Everything else was fine
Stayed 1 night in Apr 2022

6/10 Okay

Michele

Travelled with family, Business traveller
Disliked: Cleanliness
Fairly
Stayed 1 night in Apr 2022

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Management on Apr 27, 2022
Thank you for staying with us. And we appreciate the review...

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, room comfort
Just us
Check in was super easy The young lady working was amazing. She extremely friendly, and very thorough. Highly recommend staying here
Stayed 1 night in Apr 2022
Response from Management on Apr 27, 2022
Thank you for staying with us. And we appreciate the review

6/10 Okay

Kari

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2022
Response from Management on Apr 27, 2022
Thank you for staying with us. And we appreciate the review

6/10 Okay

James

Stayed 2 nights in Feb 2022

4/10 Poor

Sandi

Stayed 1 night in Jan 2022

10/10 Excellent

Tawnja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021