Lobby

Reviews of Hampton Inn Gadsden

2.5 out of 5
Hampton Inn Gadsden
129 River Rd, Gadsden, AL

Reviews

8.8

Excellent

Rating 10 - Excellent. 242 out of 450 reviews" "
Rating 8 - Good. 147 out of 450 reviews" "
Rating 6 - Okay. 37 out of 450 reviews" "
Rating 4 - Poor. 13 out of 450 reviews" "
Rating 2 - Terrible. 11 out of 450 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Rodney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Mar 2024

8/10 Good

Pamela

Check in was easy and staff friendly. Continental breakfast was good.
Stayed 1 night in Feb 2024

10/10 Excellent

Mary

Travelled with group
Very clean and spacious room. Nice reception area. Breakfast was very good with a lot of choices. I would highly recommend this hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

HOLLY, Tuscaloosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!
Stayed 1 night in Jan 2024

8/10 Good

Michel, Rancho Mirage

Travelled with pets
Stayed 1 night in Jan 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In town for Christmas at the Falls
We came as a family and needed room side by side and that was not a problem at all. Staff was extremely friendly breakfast was amazing and the entire trip was great
Stayed 1 night in Dec 2023

8/10 Good

Melissa

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
This hotel was nice and the public areas were clean, however there was hair all over our bathroom. Several pieces in the tub, then additional hair laying all over the floor. And long strands of hair like someone cleaned out a hairbrush and threw it on the floor. I'm not sure if it stuck to a rag while they were cleaning but it was pretty disgusting. The only reason I did not request a different room, which in all fairness, I did not, was because I was traveling with two small children. I did clean all the hair by myself. Their breakfast was nice though.
Stayed 1 night in Dec 2023

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful.
Stayed 1 night in Nov 2023

10/10 Excellent

Cathy

Will stay again. Was the best!
Stayed 1 night in Nov 2023

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel property had recently been updated and was in new and great condition. Great location.
Stayed 1 night in Nov 2023

10/10 Excellent

Steve or Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this hotel to attend a race at the dragway. Enjoyed our stay. Friendly staff and clean rooms.
Stayed 2 nights in Oct 2023

8/10 Good

Eddie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Janna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here alot, going to visit our family. Its nice since the new updates inside and out. Great job, it really needed it. We enjoy staying now, and will continue. Over all its the best hotel in this area, we've tried several over the years.
Stayed 2 nights in Aug 2023

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place all the way around.
Stayed 1 night in Oct 2023

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Carol

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
At check in was told they didn’t have a room. Even though I booked on line and had been charged for the room. Finally found a room. Got to the room long 8 hour drive need to use the bathroom no toilet paper. The next morning got in the shower no shampoo, yes I use what the hotel provides for short trips. No one took out our trash so both cans full no clean towels provided had to ask when I asked for more shampoo. I expected more from Hampton.
Stayed 2 nights in Oct 2023

10/10 Excellent

Geno

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CLEAN AND COZY
ROOMS WERE WELL PUT TOGETHER AND VERY CLEAN. I WILL CHOOSE TO STAY HERE AGAIN THE NEXT TIME I AM IN TOWN.
Stayed 1 night in Oct 2023

8/10 Good

Sherrin

Stayed 1 night in Oct 2023

10/10 Excellent

Samuel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Late arrival oopsy saved by great customer service
Just for info: they will cancel your booking if you come in late if you booked with a card you are not planning on paying with. I don't always know which card will have money on it so I use what I need to at the time. I got in late and they had called, which is great if you are able to take the call. Luckily there was still a room left so I only had to pay a little more. But just as a BTW, if you're coming in late, call or go ahead and give the card you're going to use. :) The person working the front desk was so patient and friendly that I couldn't get too mad. It worked out but she made the difference. She explained their policy in a friendly way and even though I was tired and annoyed, she helped me by being understanding. The hotel was clean, room was great, bed was great, shower was great, and it was quiet on a Friday night which was extra great! Oh, and the TV options were great!
Stayed 1 night in Sep 2023

10/10 Excellent

Samuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always stay there when in Gadsden, very nice motel and always great service.
Stayed 1 night in Sep 2023

10/10 Excellent

Tamiko

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe and clean. Breakfast was good as well.
Stayed 3 nights in Sep 2023

8/10 Good

brittney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the breakfast and the stay was very nice however the beds weren’t as comfortable needs to do better with there beds maybe a more pillow top.
Stayed 1 night in Sep 2023

10/10 Excellent

Marvin

Stayed 1 night in Aug 2023

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like that is was updated and had a walk in shower. Very comfortable and clean.
Stayed 1 night in Aug 2023

10/10 Excellent

John D.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

regina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Teresa, Pasaena

Liked: Cleanliness, staff & service, property conditions & facilities
Clean modern and convenient to dwtn Gadsden.
Stayed 2 nights in Jul 2023

10/10 Excellent

Jeff

Stayed 1 night in Jul 2023

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great night
It was so great friendly staff and lovely hotel.
Stayed 1 night in Jul 2023

10/10 Excellent

terrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to river to watch fireworks. Shopping across highway. A few restaurants within walking distance. Good breakfast.
Stayed 1 night in Jul 2023

10/10 Excellent

Saad Murtaza

Stayed 1 night in Jul 2023

10/10 Excellent

Shantray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The entire stay was great along with the staff they were nice and friendly! Checking in was a SUPER GREAT EXPERIENCE FOR ME! The complimentary chocolate chip cookies were super delicious they were baked by the staff and breakfast was good! Will most definitely stay here again!
Stayed 2 nights in Jun 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in staff were very friendly and eager to be helpful. The lady filling the breakfast items was not friendly.
Stayed 1 night in May 2023

10/10 Excellent

Clifford

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
Nice hotel at a great price.
Stayed 1 night in Apr 2023

10/10 Excellent

Carol

Stayed 3 nights in Apr 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

RICH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Rickey

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room was nice but very overpriced. The breakfast which was priced in was poor. Several typical choices not available (no waffles, no eggs). I went to McDonald’s instead.
Stayed 1 night in Apr 2023

10/10 Excellent

Robert, north bend

Travelled with partner
Liked: Staff & service, property conditions & facilities
The desk clerk was very helpful accommodating my handicapped husband. A bit confusing finding entrance to hotel. Comfortable bed and very nice clean room.
Stayed 1 night in Mar 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
This property is fairly new (rating for the appearance was due to unfinished landscaping). The hotel and rooms are very clean, and the staff was friendly. Property is very close to shopping and restaurants. A nice Riverwalk is accessible near the property.
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relatively new Hampton Inn. Access from public roadway was not inviting, but once in the real parking area, confusion faded. Maybe a sign or three to direct a new guest through the gyrations? Staff was always friendly and engaging from desk to cleaning service through breakfast. Excellent bed. Bathroom was nice except for getting in and out. 45 degree door on the corner limits ability to easily access all the fixtures. Can't imagine some folks can shower without falling over the toilet getting into the shower. This is an design issue, and does not detract from excellent staff.
Stayed 2 nights in Mar 2023

8/10 Good

Todd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Caroline

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property is TOP TIER! We will definitely be staying here again
Stayed 3 nights in Feb 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Front desk people are amazing and friendly. Room was comfortable and cozy.
Stayed 1 night in Feb 2023

6/10 Okay

Patricia

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Beds were awful!
The room was clean & well stocked with towels, etc. But the beds were like sleeping on a concrete slab! I slept most of the night sitting up against the headboard. My back hurt so bad after an hour. I had to drive 3 hours home in absolute misery! I’ll be making a trip to the chiropractor first thing in the morning! The staff was excellent & have a good breakfast.
Stayed 1 night in Feb 2023

10/10 Excellent

Vinessa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

10/10 Excellent

Santiago, Boynton Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay very much. It was our second stay at this hotel, very happy with the outcome of all renovations. The staff was very friendly and professional, our room was clean and well kept. Will definitely stay next time we come to Gadsden.
Stayed 2 nights in Feb 2023