An enjoyable 5 star hotel in the heart of Funchal. Our room (505) overlooked the harbour and was ideal for watching the cruise ships come and go.
The cable car station and old town is only a 10 minute walk and the harbour is 3 minutes away. Taxi rank is at the side of the hotel.
The staff at the hotel are really friendly and nothing is too much trouble.
Everything worked ok at this hotel and the staff in particular were very obliging cheerful and efficient. The evening entertainment was a bit basic and it a bit much to charge 10 euros extra for some evenings entertainment in what is otherwise a 5 star hotel. Also, charging to replenish the tea making facilities once the originals were used is something I have never come across before!
speedy check in despite being busy and very helpful information. all god - slight hitch on last day when a very large booking arrived and bar service dwindled to nothing but could see bar staff running around everywhere else. Fortunately left the day before the hotel warned that the restaurant was fully booked and all they offered was room service or a deal at a local restaurant.
Funchal, capital of the Madeira Islands, curves along a harbor and rises up verdant mountain slopes. At the Mercado dos Lavradores market, vendors display basketry, produce, fresh fish, and profusions of flowers. The Madeira Wine Lodge, housed in a 17th-century monastery building, offers tastings and tours. A ride in a wicker toboggan down steep, narrow streets is a uniquely Funchal experience.