Private beach, white sand, sun loungers
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Reviews of Island Seas Resort

3 out of 5
Island Seas Resort
123 Silver Point Drive, Freeport, Grand Bahama

Reviews

7.0

Good

Rating 10 - Excellent. 75 out of 341 reviews" "
Rating 8 - Good. 107 out of 341 reviews" "
Rating 6 - Okay. 81 out of 341 reviews" "
Rating 4 - Poor. 50 out of 341 reviews" "
Rating 2 - Terrible. 28 out of 341 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was fabulous. Neighboring walk along the ocean front was a wonderful plus. Staff was great! Easy taxi rides to shopping and other restaurant options. Plenty of activities on site.
Stayed 4 nights in Mar 2024

4/10 Poor

Nathalie

Travelled with partner
Disliked: Amenities
place was empty. staff poor service, people disinterested. condos with very minimal supplies. if you are staying just 1 week, not worth it as you have to buy everything, ie dishwasher soap, salt pepper, etc. do housecleaning service. at best they give you 1 clean towel every other day. cockroachs in our room. restaurant was good. beach is nice. pool is nice. lots of chairs. beach towels provided but we needed to ask when we noticed others had some. would not go back
Stayed 8 nights in Mar 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

4/10 Poor

DENNIS

Travelled with partner
Liked: Cleanliness
DO NOT STAY HERE. HOT TUB WAS COLD, RESTAURANT HAS LIMITED HOURS, ONLY OPEN FOR DINNER 2 NIGHTS WE WERE HERE. COFFEE SHOP HAS VERY LIMITED HOURS. MARINA AND THAT SIDE OF RESORT WAS LOCKED AND CLOSED, COULD NOT USE. IF LOOKING TO STAY ON THIS ISLAND TRY TAINO BEACH
Stayed 7 nights in Feb 2024

10/10 Excellent

Stacey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my visit to the Resort. It was simply beautiful.
Stayed 1 night in Jan 2024

10/10 Excellent

Diana

Stayed 1 night in Jan 2024

8/10 Good

LOUIS

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the ocean view
Stayed 6 nights in Jan 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was fantastic.Staff was friendly,patient,and helpful.Food was excellent and reasonably priced.And the drinks were awesome.The "Miami Vice" was particularly good,I'll bet we ordered more than 50 of them during our week there.
Stayed 7 nights in Jan 2024

10/10 Excellent

TREVOR

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay! Should have a higher rating for what you get it is a great value
Stayed 14 nights in Dec 2023

4/10 Poor

Christina

Travelled with family
Disliked: Cleanliness, amenities
Stayed 6 nights in Dec 2023

2/10 Terrible

Trevor

Disliked: Staff & service
Stayed 5 nights in Dec 2023

4/10 Poor

Latasha, Pembroke Pines

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Dec 2023

2/10 Terrible

Chozyn

Disliked: Cleanliness, staff & service, property conditions & facilities
My stay was horrible i decided to carry my family there for christmas. I went after checkin time and had to wait an jour for the room to be cleaned, only to get in the room and the tub was filled with hair the sink had dead bugs there were no bath towels available until the third day of our stay and also we had to lift our own luggages upstairs to check in and check out as no bellman was available assist. The lady At the front desk Mary attitude was not very pleasant with locals and tourist. I do not recommend at all
Stayed 2 nights in Dec 2023

10/10 Excellent

Matt

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet, we weren't bothered by a ton of vendors. The facilites were clean, the condo was great for our group of 4. Would come back.
Stayed 4 nights in Nov 2023

4/10 Poor

martin

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Walls in the shower painted with water paint. No internet in the resort and room.
Stayed 2 nights in Nov 2023

4/10 Poor

Amy

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The property was convenient as it had its own private beach but that was it. Restaurant food was OK. We had to ask for pool towels six times before we ended up getting them the following day. When we checked in the Bedroom TV wasn’t working and we didn’t have a working room phone someone came up and fix the TV but didn’t give us a phone so we had to use our cell phones. The rooms need some serious updates. The bathroom was falling apart, floors were dirty silverware, and kitchen was rusty. Overall, the room needs to be completely renovated. As soon as we checked in, we asked about Wi-Fi and they told us the islands been hit or miss for the last two days. after speaking to several people that had been staying at the resort, and or were familiar with the resort, they let us know that the Wi-Fi hasn’t been working in the rooms in this resort in a very long time. It only works in the lobby. This was a huge inconvenience when so many people work remotely these days.
Stayed 4 nights in Nov 2023

4/10 Poor

Esther

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in the kitchen, bedroom, bathroom and pull out couch was some kind of dirty. There were never any available clean beach towels. When asked if someone could come and clean, several times, the person at the front desk said they would send someone and nobody ever came the whole week we were there. A lady would come by to ask if there was trash and always had a bad attitude about having to take it out. The sliding door and AC in one of the rooms didn’t work.
Stayed 4 nights in Nov 2023

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful scenery in a lush setting.
Stayed 2 nights in Nov 2023

6/10 Okay

Pamela

Travelled with group
Disliked: Amenities, property conditions & facilities
The property is in dire need of updating. The furniture is old and dated. The lobby and units are old and dated, bathrooms and kitchen needs updating. The property is dead, not many activities, no shuttle service. Not enough employees, long waits for food service and drinks. Employees are friendly, they just need help. We were there for 4 nights and no one ever came to clean our room or change our sheets. They did bring towels, but didn’t clean or make beds. We met friends staying there and every morning they had to call just to get hot water. They had to wait to shower: this happened every morning. Property is not being kept properly.
Stayed 4 nights in Nov 2023

10/10 Excellent

Andreana

Liked: Staff & service
Stayed 3 nights in Nov 2023

4/10 Poor

Chrystal

Disliked: Staff & service
Could of been cleaner
Stayed 2 nights in Nov 2023

10/10 Excellent

Trish, Kettle Falls

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was wonderful!
Stayed 5 nights in Oct 2023

8/10 Good

T'Arah

Tanya at front desk was amazing! She went above and beyond to assit with the concerns I had. A lady was not quick to respond or assist while it was busy. I believe she was the manager not sure but I observed from distance
Stayed 2 nights in Oct 2023

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

shalonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023

6/10 Okay

Jeffrenique

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
I state at the resort before and it was absolutely fine, hence I wanted to stay again. However, there were a few concerns this time around. Room #3036 1. Bedroom # 2 bathroom had NO hot water 2. The kitchen microwave has a crack in the door 3. The master bedroom TV comes on and goes off after 2 minutes 4. In-house phone NOT working 😕 5. Housekeeper came in Friday around 1:15 (Aug 26), asking us to sign a paper!! Because we didn't sign it, she said she would put (good) on the paper. The housekeeper never took out the garbage or asked if we needed any towels 6. The maintenance man came to have a look at the TV and said that he have to report it to his supervisor. Nothing ever happened.
Stayed 3 nights in Aug 2023

2/10 Terrible

Lisa

Stayed 3 nights in Jul 2023

2/10 Terrible

Carlos

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible service the safe box did not work neither the room phone and wifi service did not work really inconvenience
Stayed 2 nights in Jun 2023

6/10 Okay

Shanikia

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The property place need an upgrade, the room did not have the necessary things need for example towels, remote, ect..... The location is fine. I did not know I would have had to walk across the street to use thw pool and enjoy the beach, wish everything was together. Other than that I had a great time in Freeport.
Stayed 4 nights in Jun 2023

6/10 Okay

Yamilka

Disliked: Staff & service
Stayed 5 nights in Jun 2023

6/10 Okay

Diana

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The beach was clean and clear of debris. The amenities were pretty slim.
Stayed 2 nights in Jun 2023

10/10 Excellent

LISA M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly an accomodating private beach beautiful food delicious an all around good time i will visit again an tell all my people!
Stayed 3 nights in Apr 2023

4/10 Poor

Brooke Evangeline

Travelled with partner
Disliked: Staff & service
The property is fine, maybe a bit on the rundown side. Woth the exception of Lolo at Coconuts, the reception and restaurant staff were not friendly and not helpful.
Stayed 1 night in May 2023

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The beach is absolutely wonderful. Its a great spot to relax and enjoy the beauty of the Bahamas. It is not a party location like the beaches around Miami.
Stayed 5 nights in Apr 2023

10/10 Excellent

Jennifer

Liked: Cleanliness
Stayed 5 nights in Apr 2023

10/10 Excellent

Margo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
My elderly relative, my seven year old daughter, and I had a wonderful experience at Island Seas resort. God’s creation and natural beauty were breathtaking. Staff provided courteous, helpful service. The two bedroom condo that we stayed in was very clean. We shall certainly return.
Stayed 7 nights in Mar 2023

4/10 Poor

Donna

Travelled with family
Disliked: Amenities, property conditions & facilities
When my wife and I arrived at the property they said we didn't have a reservation. Upon clearing that up because we had all of our documentation, they blamed Expedia for giving them the wrong dates .... doubtful that was the case. They did give us a good room however and that was fine. The room didn't have any kitchen ware, we had to request it and then it was very limited. Had to request towels be changed out several times.... housekeeping was poor. Requested beach towels and was told to get them at the front desk..front desk said there are only 4 and they're all checked out. Hot tub worked maybe half the time we were there. The restaurant was very mediocre and the wait time for your food is very long despite the fact that we were only one of four tables occupied in a Saturday night. Only two people working the whole restaurant I think. Drinks at the bar were pretty poor. I couldn't imagine getting any kind of meal plan. Luckily we rented a car from Bullseye and they were great. We mostly just used the resort as a place to sleep. We spent most of our time at Lucaya, and it's only minutes away. Great food and cheap delicious drinks there.
Stayed 5 nights in Mar 2023

10/10 Excellent

Desiree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Friendly staff
Stayed 1 night in Mar 2023

8/10 Good

Gosha

Stayed 1 night in Mar 2023

6/10 Okay

Jerome, Orlando

Travelled with partner
Liked: Cleanliness, staff & service
While the units are large, they are sparse and dated. However, for the price, you get what you pay for in the Bahamas. The resort is divided by a road into two sections: marina and beach. Reserve the beach side even though the beach is tiny.

8/10 Good

Melinda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked the access to the beach, on-site restaurant.

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was unbelievably kind and accommodating, the beach was breathtaking, the island was safe and there was a lot of fun things to do and explore.

6/10 Okay

Tonya Lavonne

Travelled with group
Disliked: Amenities, property conditions & facilities
Close to the beach.
Stayed 7 nights in Oct 2022

8/10 Good

shalonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visit Freeport at least 4 times per year and stay at this property every time. Its convenient to everything and the prices are reasonable.
Stayed 4 nights in Sep 2022

10/10 Excellent

Lawressa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was splendid
Stayed 2 nights in Sep 2022

2/10 Terrible

Manastacha

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel ever me and my family will never go back or recommend this place.
Stayed 6 nights in Jul 2022
Response from Island Seas Staff on Aug 1, 2022
We apologize for any issues that might have occurred during your stay.

8/10 Good

Rebecca

Liked: Staff & service
Stayed 3 nights in Jul 2022

8/10 Good

Shlonda

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2022

2/10 Terrible

JOSEPH

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
We had to change rooms 3 times, the rooms were not cleaned properly smelled stuffy, floors were dirty and no came to change the sheets.
Stayed 5 nights in Jun 2022
Response from Island Seas Staff on Jul 5, 2022
We are sorry that you had an issue with housekeeping. We will be reviewing the staff that was in charge of those rooms.

8/10 Good

Devaughn

Liked: Cleanliness, staff & service
Its ok could use some renovation though
Stayed 2 nights in Jun 2022
Response from Island Seas Staff on Jul 13, 2022
Thank you for the review.