Ratings based on 252 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
83% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Alex from Canada

Good location, nice decor

Posted 12-Apr-2014
Pros: The location. The nice decor in the breakfast room, and on the corridors.
Cons: Twice the rooms key stopped working and had to be reset.
Location: The Main river promenade, is just 7 mins away. Exit via back door, stroll through a nice small park, and after 2 more streets you're by the river.
Excellent location, just 5 mins from HauptBahnhof (Central Station). Very convenient for the airport link and for day trips. Also, in the other direction, it's only about 7 mins to the Main river promenade. The single rooms are kind of small. Some rooms have view to an inner courtyard, some to the street, which is very very noisy due to traffic. With the windows closed it's OK, without... I could not keep the windows open for long. Both issues above seem general to hotels in this area.
5 out of 5
Recommended
for Business Travellers
by John A from St Albans

Fantastic service

Posted 23-Dec-2013 on Hotels.com
The hotel staff are extremely polite and helpful. Marcus, the manager goes out of his way to help guests settle into the charming hotel and get the most out of their stay
4 out of 5
Recommended
by A verified traveller

enjoyed my stay

Posted 6-Dec-2013 on Hotels.com
Had a great time. Hotel was clean,quiet,and a great breakfast. I read that the neighborgood was rough and had Hooker's. I did not see any Hooker's and the neighborhhod seemed fine.
4 out of 5
Recommended
by ahmad from shiraz iran

Posted 30-Nov-2013 on Hotels.com
close to train station and all palace is very good
3 out of 5
Recommended
for Couples
by A verified traveller

Good location

Posted 31-Oct-2013
Pros: The location, the bed
Cons: The front desk staff, wifi problems
Location: The main train station is very close.
3 out of 5
Recommended
for Everyone
by SooJin from Westchester Co., NY

Convenient Location, Good Price

Posted 26-Oct-2013
The hotel is located across the street from the main train terminal in Frankfurt, 15 minutes from the airport and a few stops on the subway to the city center. Unfortunately the surrounding area is not the most pleasant in Frankfurt. It is loud and dirty. The rooms were decent. Comfortable, but nothing that stands out. Breakfast was a nice German spread. We drove a car during our trip and parking was 15 Euro in the back of the hotel in a small alley. There was only one elevator and it was quite slow. But overall I would use the hotel again for the price I paid.
4 out of 5
Recommended
for Everyone
by Steve from Oregon

Good hotel next to the Frankfurt Hauptbahnhof

Posted 13-Oct-2013
This is the 4th time I have stayed at the National. It is an older hotel that is well maintained and for the most part have large rooms. (Though I have once gotten a smaller room). The internet is free and it is a couple minute walk to the hotel from the main train station, always nice after a long flight. Desk staff are always great.
2 out of 5
Recommended
for Business Travellers
by A verified traveller from Ireland

Posted 29-Sep-2013 on Hotels.com
Good location old hotel but cheap
4 out of 5
Recommended
by Tom C from New York, NY

Decent hotel for a relatively pricey city

Posted 12-Sep-2013 on Hotels.com
Decent hotel , friendly staff. Great breakfast bar. The neighborhood around the Hauptbahnhof is terrible, so I can't fault the hotel for that... The rooms were reasonably sized, but the carpets and walls need some freshening up. The towels issued on a daily basis were pretty worn, as well. The web connection was pretty weak, as the only time I could get a decent signal was near the door. However, that being said, its a professionally run hotel that has probably seen better days, but is fine if you are passing through Frankfurt.
5 out of 5
Recommended
for Families
by A verified traveller from Orlando,Fl

Very nice and compfortable

Posted 10-Sep-2013 on Hotels.com
The location was great, room was very nice and staff superb.