Interior

Reviews of Airport Global Hotel

Airport Global Hotel
Nordendstr. 14a, Moerfelden-Walldorf, HE

Reviews

7.8

Good

Rating 10 - Excellent. 164 out of 608 reviews" "
Rating 8 - Good. 250 out of 608 reviews" "
Rating 6 - Okay. 139 out of 608 reviews" "
Rating 4 - Poor. 44 out of 608 reviews" "
Rating 2 - Terrible. 11 out of 608 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Rabih

Stayed 2 nights in Jan 2024

8/10 Good

Dennis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people large room, location is 15 minutes from the airport in a cargo estate, but very quiet and good food and shopping facilities nearby
Stayed 1 night in Jan 2024

4/10 Poor

Kathleen

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Not for faint of heart.
No one at service desk for awhile even after calling. Front area appears very old and dingy. Not sure how fish survive in the black/green water. Fridge yellow.
Stayed 1 night in Nov 2023

8/10 Good

Maxamillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Outside got loud overnight so I suggest you keep your windows closed
Stayed 1 night in Sep 2023

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness
Stayed 1 night in Aug 2023
Response from Management on Sep 6, 2023
Sehr geehrter Gast. Es ist sehr schade, dass Ihnen Ihr Aufenthalt bei uns nicht zugesagt hatte und Sie eventuell Beanstandungen hatten. Bitte lassen Sie es uns wissen, wie wir Ihren Aufenthalt besser und angenehmer gestalten können. Wir freuen uns über jede Rückmeldung.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Clean room and areas, friendly personnel, great affordable place. Highly recommend!
Stayed 1 night in Mar 2020

6/10 Okay

Armando

Business traveller
Don't offer Airport Shuttle - It's a taxi service.
It's a OK hotel if you want to stay for 1 day or so. What is not fair is the so called "transfer to airport". There is not such thing as they ask you to call a local taxi and it will cost you 18 Euros. please note that taking uber to the hotel might be even cheaper. I took the so called "airport Shuttle" back to the airport. They only accept cash and if you ask for a receipt they charge you 20% more (taxes). Please avoid this.
Stayed 1 night in Mar 2020

8/10 Good

Deb, Wisconsin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, clean, staff was very nice. Good restaurants in walking distance. Free parking. About 15 min from airport.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, comfortable stay!
The hotel lobby/lounge area has some interesting decor. My room was clean and the bed was comfortable. The purple/blue lighting in the room and bathroom was a nice touch, very cool. Did not have breakfast here but I heard it was inexpensive. They do offer airport shuttle but that costs 20 euros, so you're probably better off with an uber. I love that the room came with 2 free bottles of water and a kettle! Great experience!
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice and clean hotel with free parking, nice and modern rooms
Stayed 1 night in Jan 2020

8/10 Good

Jesenia, Germany

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Free parking and complimentary water bottles in room. Far from airport and the interior of the hotel needs some updating.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Property was fine but the location was terrible for me. Away from everything. However, very friendly staff, clean and great optional breakfast.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for an early flight as the hotel is 15 min. from Frankfurt airport. Shuttle service on time and courteous. Highly recommend this hotel.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value and good location
The hotel seems to be perpetually improving and I notice new carpet and wall paper from 2 years ago. The twin beds in our room were in sad shape though with the sides obviously crushed and pushed out. The bed didn't have much give and should be replaced but we slept ok. All in all we have stayed three times and will likely stay again it is a good place and handy to the airport. I'd recommend the hotel.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There was no AC, the windows didn’t open, and the shower head did not work. Otherwise it was a decent place to spend the night
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Checking in could not find our reservation and gave us a room with 2 single beds instead of the requested double. Place was under remodeling. Worst was transportation service to airport. Desk people refused to state the price, asked twice. Turns out it was 20Euro pro person.,way over priced. Driver smelled like he had been drinking. He drove way over the speed limit all the way to the airport. We started out first and got a call on his cell phone, which he answered illegally three times. He asked a passenger if he left something at the hotel, the the passenger said maybe. We returned to the hotel to discover 4 new passengers but not property to recover. Driver had lied to us, we all nearly missed our flights.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with group
Location was nice for a next day flight! Water pipe leading from shower head was disconnected and shot water all over the floor.
Stayed 1 night in Sep 2019

2/10 Terrible

Stephen

Disliked: Cleanliness, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Mariusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Clean room, usefull staff, no air-condition in room
Stayed 2 nights in Aug 2019

10/10 Excellent

Seyed Hamid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond expectations
This hotel features Khalid facilities and comfort. It is pretty close to the Frankfurt international airport. It is however a little far from there Frank forte city. I had some trouble with the Wi-Fi connectivity, however everything else was beyond my expectations. done
Stayed 2 nights in Jul 2019

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service
This hotel serve the purpose for what we used it for. We had an early morning flight and it was convenience to the airport (€18 for group under 4). The hotel mention AC and it was no AC, was really warm. However the room was nice to accommodate three people and I was pleased.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019

4/10 Poor

Ivan, Miami

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel appears to have been renovated within the last few years, the colors and theme used is interesting not to say the least. Great shower an clean bathrooms but the temperature in the room was very hot. We spoke to reception and all they said is that there’s a fan in the room. Not recommended in the summer, almost like being in a sauna. Picked it because of parking and I had a rental car, so that was very important, but if I had to do it again I would choose a different hotel.
Stayed 1 night in Jul 2019
Response from Manager on Jul 4, 2019
Dear Guest, Too bad that you had reason to complain. But is it also mean and unfair how you rate us? It can not be that you rate us badly due to the weather. In Germany, less than 20% of hotels have air conditioners. It's not as hot here as in other countries. Besides, we never advertised that we have air conditioners. You write that the rooms were clean and all right, yet you rate us so bad. That's not fair.

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

4/10 Poor

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Too hot!
The check in and the service was good but no air conditioner and it was hot! We asked for a fan but they didn’t have any available. We had to sleep in the lobby on the sofas because they had the air conditioner on. 😕
Stayed 1 night in Jun 2019

4/10 Poor

Terri

Liked: Staff & service
Ugly unsightly deciration
The front desk staff during check in and check out were helpful, kind and efficient. They were the best asset to this hotel, nothing else was.
Stayed 1 night in Jun 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This was said to be near the airport which it is not very near. Also the shuttle service was more expensive than a taxi!!
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good location to airport
The room was big enough for family. The hotel location was nice, near to airport and walkable to supermarket.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good size room, clean reasonably comfortable with a great breakfast. Ideal for short overnight/weekend stay in Frankfurt
Stayed 2 nights in Mar 2019

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

8/10 Good

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a stay near the airport, bus to Waldorf station and then train to Frankfurt city centre takes around 30mins. You can also get a bus from near the hotel to the airport or can pay the 20 euro per car and be driven by the hotel shuttle service.
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
The location to the airport is great. The rooms and hotel in general are clean. The hotel and rooms are not maintained as indicated by the curtains falling off the rod, the broken mirror, the peeling chrome in the sink and the hole in the wall from something that used to be installed but was removed without patching it up. Overall good hotel for one night near the airport.
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately nothing. Maybe proximity to the airport.
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The hotel was alright. I did not sleep well because i could hear doors closing everytime someone entered or left their room. The rooms are not soundproof at all. Also, although I had the heater cranked up, my room never got very warm. I had to put sweat pants on just to be warm enough to fall asleep. The staff was friendly and helpful in helping me schedule a taxi to go to the airport (it cost 25€, not the 20€ that is listed).
Stayed 1 night in Nov 2018

8/10 Good

FADI

Liked: Cleanliness, property conditions & facilities, room comfort
Affordable and spacious option if you have a car
Our flight connection through Frankfurt got cancelled and we need to stay overnight to catch another flight in the morning. We were traveling as a family of four and needed a comfortable hotel that would fit us with our teenagers. Most hotels have 2 double beds or a bed with a sleeping sofa which doesn't work with older kids. This hotel was affordable and had an option for 4 single beds. The room very, very spacious and very clean. The biggest problem I had with the hotel was that when I booked it, it listed airport shuttle as available service but after purchasing the non-refundable room I get the details that the airport shuttle was 20 Euro per person. It was cheaper to rent a car. They had no toothbrush or toothpaste for us since we didn't have our bags, and couldn't even give us a local map.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very modern hotel that was very clean. Comfortable beds and i loved that there were 2 fans in the spacious room. The only thing that i didn't like was the room lighting. It had black lights surrounding the room and we weren't able to turn them off to sleep or the power to the room cut off which meant no charging or fans. Very strange.
Stayed 1 night in Oct 2018

8/10 Good

Yelena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is nice, but Hotels.com misleaded about 24 hour shuttle. There was no shuttle late night when I arrived. So other hotel shuttle driver gave me a ride semi legally for cash and no receit
Stayed 1 night in Oct 2018

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Mark Or Azhar

General review Global hotel
Very average nothing to brag about.
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
It is true that this hotel is just 6.5 miles from Frankfort airport. Factor in transportation to the airport, and and the nightly rate becomes a bit costlier. This hotel is in an industrial park. We found a good Italian restaurant "Ciao" about 1/2 mile away -- that's about it. No bar or restaurant in the hotel. Breakfast is 10 Euros, but we left early and didn't have any. We found the property to be very depressing.
Stayed 1 night in Oct 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonably priced hotel. Taxi ride from airport about €30. Very good breakfast €10.
Stayed 1 night in Sep 2018

6/10 Okay

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Wi-fi
The hotel itself wasn't bad, the main thing was there was no access to wi-fi, either in your room or even in the lobby. They were trying to tell us it had recently gone down and it was a provider issue. But the network name wasn't even in my choices of networks, there was basically no available wi-fi. It was a big issue, as I wasn't able to keep in touch with my work.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

2/10 Terrible

BillieAschwege, Missouri

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel facilities is very misleading. There was no air conditioning, just a fan. The room was so hot we had to go outside to cool off. We couldn't stay in the room until it was night and getting cool enough outside that we could open the windows to get air. The staff was friendly and did get us a second fan when we asked for one. But the lobby was air conditioned so when you first arrived it felt wonderful. Would not recommend to stay here. When you pay $187.00 for a room you expect comfort and breakfast should be included for that price.
Stayed 1 night in Sep 2018