Bar (on property)

Reviews of Amedia Frankfurt Russelsheim Trademark Collection by Wyndham


Reviews

7.8

Good

Rating 10 - Excellent. 80 out of 249 reviews" "
Rating 8 - Good. 100 out of 249 reviews" "
Rating 6 - Okay. 35 out of 249 reviews" "
Rating 4 - Poor. 23 out of 249 reviews" "
Rating 2 - Terrible. 11 out of 249 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Mayur

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic and clean staff really friendly and helpful speak great English. Only downside is not always manned and on the last morning breakfast was not available after being paid for
Stayed 4 nights in Nov 2023

4/10 Poor

Aida

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

2/10 Terrible

John

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Terrible hotel. No air-con, poor amenities in the room and then not refreshed. Bar never open. Reception desk has limited opening hours. Staff didn't know where to find a local eatery and suggested I use the internet. Breakfast OK, but many items not refreshed when run out.
Stayed 3 nights in Jun 2022

8/10 Good

Ina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff was very friendly and helpful.
Stayed 1 night in Feb 2022

10/10 Excellent

Alexandru

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
big rooms , very easy check in, big bathrooms
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good experience.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good location poor information on breakfast time and its location. Have an early flight and would like breakfast as early as 4 am
Stayed 1 night in Sep 2019

10/10 Excellent

Stoyan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Marta Pilarczyk on Aug 19, 2019
Dear guest, thank you so much for your feedback. Best western Amedia Rüsselsheim Team M.P.

6/10 Okay

Verified traveller

Liked: Staff & service
No air conditioning. It is impossible to sleep unless the staff provide you a vent (they are very friendly with that). Too noisy because of rails next to the building. If you open windows, every passing train wakes you up. Promised free parking only if you park on the street. Hotel parking garage is not free. However, good food for breakfast.
Stayed 1 night in Aug 2019
Response from Marta Pilarczyk on Aug 19, 2019
Dear guest, we apprieciate your feedback. We invite you to book our comfort rooms which are locate on the quiet side of the hotel. We wish you a nice day. Best Western Team M.P.

4/10 Poor

Verified traveller

Liked: Cleanliness
No air conditioning. Quite hot inside when temperature
Stayed 1 night in Jul 2019
Response from Marta Pilarczyk on Aug 19, 2019
Dear guest, many thanks for your feedback. We hope, that we can welcome you again and make your stay more pleasant with one from our fan. We wish you a nice day. M.P.

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Amenities
The room has no air conditioning. The hotel needs to invest in it.
Stayed 3 nights in Jun 2019
Response from Rukiye Pamuk Marangoz on Jul 14, 2019
Dear Guest, thank you for your feedback. Sorry that you are not satisfied with the stay. we have fans in the house that we lend.. Hopefully visit us again Best regards

4/10 Poor

Timothy

Disliked: Staff & service, room comfort
Needs improvement
This hotel is situated next to to the train line. You hear every train pass throughout the night. I had no hot water in the morning. At first I was told by the receptionist that she would have a technician look at it. I later inquired if this was unique to my room or the whole hotel. Apparently when the hotel is full, hot water is in short supply in the morning. Not nice when you want to shower, dress, have breakfast and go to work.
Stayed 4 nights in May 2019
Response from Front Office on Jun 13, 2019
Lieber Gast, es tut uns sehr leid, dass Sie mit dem Aufenthalt nicht zufrieden waren. Wir bemühen uns sehr, die von Ihnen angesprochene Angelegenheit zu beheben. Danke, dass Sie uns informiert haben. Mit freundlichen Grüßen Best Western Amedia Rüsselsheim

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over night stay near the airport
Very nice place to stay near the airport! Staff is very friendly.
Stayed 1 night in Apr 2019
Response from Front Office on Jun 13, 2019
Lieber Gast, vielen Dank für Ihre tolle Bewertung. Es freut uns sehr, dass ihr eine rundum gelungene Reise bei uns erlebt habt und hoffen auf ein baldiges wiedersehen !

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Front Office on Jun 13, 2019
Lieber Gast, vielen Dank für Ihre tolle Bewertung. Es freut uns sehr, dass ihr eine rundum gelungene Reise bei uns erlebt habt und hoffen auf ein baldiges wiedersehen !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean, lots of space in the room. Free parking outside, easy to find near Frankfurt am Main
Stayed 1 night in Nov 2018

8/10 Good

Anorene, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only problem I had with the hotel is the drapes in our room were very sheer which allowed light from the hallway and sunlight to shine through. This fact made for difficulty falling asleep and staying asleep.
Stayed 1 night in Sep 2018

4/10 Poor

Fahim

Avoid this hotel
They gave me the room on the back side and there was rail track 30 feet from room and trains were running almost every ten minutes. I asked them to give me room not facing the train tracks and I was told that they usually charge 15 Euros more for same room but not facing train tracks.
Stayed 2 nights in Sep 2018
Response from JN on Sep 26, 2018
Dear guest, thank you so much for your feedback. We are so sorry that your stay in our hotel was not satisfying you. I just want to inform that we have different room types and so we have also charge different room prices. We hope you can understand and we would be happy to welcome you again in our house.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff. Small, but clean rooms. Stayed two nights.
Stayed 2 nights in Aug 2018
Response from JN on Aug 14, 2018
Dear guest, thank you for your positive feedback. We are glad, you enjoyed your stay. Hope to see u soon again. Your team of the Best Western Amedia Frankfurt Rüsselsheim

4/10 Poor

mammaJI, Liverpool, UK

Disliked: Cleanliness, property conditions & facilities, room comfort
Hot, broken hotel.
The air conditioning and fridge were broken. We only got one fan for 2 rooms and staff wouldn't let us cancel even though the hotel facilities were not available. At 2am it was 42 degrees Celsius in our room. No sleep and 2 very unhappy children. The only good thing is that we only booked for one night.
Stayed 1 night in Aug 2018
Response from JN on Sep 26, 2018
Dear guest, thank you so much for your feedback. We are very sorry that your stay was not very satisfying. This summer was very hot and we can really understand that the nights were very hard for you and your kids. Please be sure that we do our best to make our guests happy. On your next stay you have the opportunity to book rooms with air condition, your last room reservation was without an air condition, so I can really understand your worries. We hope to welcome you again in our house. Your team of the Best Western Amedia Rüsselsheim

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Rooms were clean and spacious. Staff very friendly.
Stayed 1 night in Mar 2018
Response from JN on Mar 20, 2018
Dear guest, thank you for your positive feedback. We look forward to welcome you again soon. Your Team of the Best Western Amedia Rüsselsheim

6/10 Okay

Andrew

Liked: Room comfort
Disliked: Cleanliness
Average
This hotel is situated in a quiet local area. Although the entrance, reception and hallways appear classy the rooms are far from it and the cleanliness is questionable!
Stayed 1 night in Feb 2018
Response from JN on Feb 23, 2018
Dear guest, thank you for your feedback. We are very sorry,that our cleanliness was not satisfying you. We want to make it better and need your help to improve the cleanliness. We would appreciate to get detailled informations to work on the guests satisfaction. Thanks in advance Your Best Western Amedia Rüsselsheim Team

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

4/10 Poor

Deborah

Liked: Cleanliness
Disliked: Property conditions & facilities
The room smelled like smoke, but I was too tired to complain. The bed was not comfortable for me, the location is not good, not airport shuttle, room was overpriced.
Stayed 1 night in Oct 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Great for the train enthusiast
Paid $250 Euro for thiz place. It was a tiny room that smelled like mold. The shower tile was like standing on razor blades and had zero ventilation (probably source of the mold smell). To top it off there was a high speed train passing fifteen feet from our window every twenty minutes...
Stayed 1 night in Oct 2017

6/10 Okay

Mythile

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2017

8/10 Good

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2017
Lieber Gast, vielen Dank für Ihre positive Bewertung. Wir freuen uns, dass Sie Ihren Aufenthalt in unserem Haus genossen haben. Mit BESTen Grüßen Ihr Team des Best Western Amedia Frankfurt Rüsselsheim

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The space of the room is large, and the bathroom was also very nice in size. the only dislike was the drain smell; however, I find that common in Europe. Extremely pleasant staff willing to help when we misplaced keys.
Stayed 2 nights in Oct 2017
Response from JN on Nov 30, 2017
Lieber Gast, vielen Dank für Ihre positive Bewertung. Wir freuen uns, dass Sie Ihren Aufenthalt in unserem Haus genossen haben. Mit BESTen Grüßen Ihr Team des Best Western Amedia Frankfurt Rüsselsheim

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay but pricey.
Convenient, clean, nice big room. Too bad no food except for breakfast. No shuttle for airport.
Stayed 1 night in Sep 2017

8/10 Good

Calum, Dundee

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but a few things to note
I am happy with this hotel overall, but couldn't get the best of nights sleep in it. This hotel was a great place to stay for the duration of our trip. We were only travelling back and forth to Frankfurt city. Although you have to do a little travelling to get to the city, the walk there is very nice and there is a supermarket on the way. This was very handy for getting supplies etc on the way there and back. There is a railway very close to the hotel, which is one of the reasons why I could not get a good sleep sometimes. The trains run for most of the night!
Stayed 5 nights in Sep 2017

4/10 Poor

Craig, Washington DC

Disliked: Staff & service
It was truly out of the way
It was so out of the way, taxi to the city cost nearly 60 euros. The guy that checked me in wasn't very pleasant.
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Disliked: Room comfort
Stayed 4 nights in Jun 2017

8/10 Good

Ehab

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very lovely staff. Very nice hotel. It is close to the airport. I would recommend this hotel for anyone.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was OK but no bus from the airport. You need local knowledge to get the train from the airport but you still need a short cab ride.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Bhandhanand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
Nice and clean hotel. More than I expect for this price. Love it.
Thank you so much Best regards

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Far from the Airport and the rooms are not very comfortable!!!

4/10 Poor

Wa'el, US

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very disappointing for a big chain name

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very clean
We were just staying 1 night then back to airport. Wish it were closer to airport.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort

8/10 Good

Cliff, Parkland, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is near train track and a bit noisy at night. Other than that, everything is decent and room is actually pretty comfortable for family of four.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great airport stopover place
Great room, easy parking on street. We were not in Frankfurt to visit, as we just needed a place to crash for the night. I'm uncertain if the hotel is convenient for visiting the city

10/10 Excellent

Dagmar, West Palm Beach, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place near Frankfurt Airport
Needed a place in Ruesselsheim, and this was great, close to where we needed to be.

8/10 Good

Paul, Littleton, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern, alternative
I would have not thought of staying here if it weren't for the fact so many hotels in the area had been booked because of an event. The Amedia Hotel turned out to be a pleasant surprise, very clean, modern and comfortable rooms. It is situated in a nice residential neighborhood, although away from restaurants and other retail shops. The rail station in Raunheim is about 20-25 brisk walk, but sufficiently convenient.

6/10 Okay

james, sydney

Liked: Room comfort
not bad
But the place would be ok if only it never had a train line around the back, slept in one of the middle rooms but still the train still woke we up during the night.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Customer Service
Great customer service. They are doing some renovations but the customer service made up for that inconvenience. The female receptionist was very welcoming and delightful. I even asked her if she ever goes home.