Reception

Reviews of a&o Nürnberg Hauptbahnhof - Hostel

a&o Nürnberg Hauptbahnhof - Hostel
Bahnhofstr. 13-15, Nuremberg, BY

Reviews

7.0

Good

Rating 10 - Excellent. 122 out of 769 reviews" "
Rating 8 - Good. 272 out of 769 reviews" "
Rating 6 - Okay. 227 out of 769 reviews" "
Rating 4 - Poor. 98 out of 769 reviews" "
Rating 2 - Terrible. 50 out of 769 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from city center and train station. Easy check in and check out.

10/10 Excellent

Rhonda

Stayed 2 nights in Dec 2023

6/10 Okay

Mateja

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
It’s ok to stay for one night. Key card didn’t work and there was plug for charging beside bed but I didn’t work also
Stayed 1 night in Mar 2023

10/10 Excellent

Misty

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here before and the service is excellent
Stayed 1 night in Dec 2022

8/10 Good

V V

Stayed 1 night in Sep 2022

2/10 Terrible

Duantae

Stayed 1 night in Aug 2022

10/10 Excellent

Misty

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it had bunk beds and regular beds in the room!
Stayed 1 night in Jul 2022

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was conveniently located near the train and city center. Room was clean and served its purpose of a place to sleep and shower. Would stay here again
Stayed 1 night in Jun 2022

2/10 Terrible

Olivia

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended. Horrible experience.
This place was just horrible! Expensive and not worth a penny. The beds were so uncomfortable, it was a single plastic mattress with a thin sheet on. Felt disgusting. The bathroom smelled like sewer. There weren't even hooks in the bathroom to hang the towel on. No AC, extremely hot. It was very loud outside and trucks driving in the middle of the night.
Stayed 2 nights in Jun 2022

10/10 Excellent

Leah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ali, the manager on-site, was super helpful and easy going! We didn't want to spend a lot of money for sleeping and wanted to spend more cash for general everyday travel expenses. The family room was clean and easy. Would stay again no problem. I stayed with my husband and 13 yr old.
Stayed 2 nights in Jun 2022

2/10 Terrible

Kaleh

Stayed 1 night in Apr 2022

6/10 Okay

Peter

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Nuremburg Nightmare
Totally non customer friendly. Got a rocket fot taking off my mask as i approached the desk to make myself clearly understood. Had to fill out 2 lengthy forms basically containing the same information. When i enquired about breakfast , i was told there was a pandemic on and ALL breakfasts rooms in Germany wete closed. For €7.50 , i was offered another form from which i had to "select" what i wanted and then collect it in the morning. No idea of the quality or quantity but a stop in an A&O in Dublin a few years ago produced a breakdast that wouldn't fill an ant and the quality was definitely poor. Tha above is put into better context by my stop at the A&O in Dusseldorf last night. I only had to fill in one small form and the breakfast room was open for a reasonable buffet breakfast at €7.90. AND the receptionist was customer friendly. I am even considering contacting Hotels.com and requesting a refund. Will definitely NEVER stay at the Nuremburg A&O ever again.
Stayed 2 nights in Feb 2022

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good choice for backpackers
The hostel is really well located and the staff is friendly. The place is clean and the price is ok
Stayed 1 night in Jan 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The room I stayed in had 6 bunks, with an ensuite shower and toilet. The check in was easy to do, and front desk staff was pleasant and were clear on how to check out early to catch an early train. I was a little disappointed that there was a 3€ charge for bedding at this A&O, as there was no mention of this on Expedia's listing. Would stay again though for a cheap place to stay! Great for a night or two.
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Was okay for the price, bed not very comfortable and room could have been a little cleaner
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good hotel
Overall, this please was great. It was close to town and the train station, it couldn’t have been in a better location. The room was nice and clean, as was the overall property. The “kitchen” area was a bit of a let down however. It was pretty dirty and small, and just had a hot plate really. But overall, our stay was pleasant and we would come back again.
Stayed 3 nights in Jul 2021

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Employees were very friendly
Stayed 1 night in Jul 2021

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Decent option to stay in convenient location
Convenient location just a few minute walk from the train station and almost next to the bus station. Simple, but covering the necessities and clean. My room was away from the main street so quiet on that end, but unfortunately was next to the lift which made noise and vibrations so I ended up using earplugs because of the lift. Annoying that the entrance stairs are used as a smoking area, so whenever coming and waiting for the lift there was a smoke screen. All in all a decent option to stay, with competitive price especially outside of weekends. Would consider again.
Stayed 2 nights in Jul 2021

6/10 Okay

Maria Juvy

Travelled with family
Stayed 1 night in Jul 2021

6/10 Okay

Doha

Liked: Room comfort
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2020

6/10 Okay

Nicholas

Stayed 2 nights in Sep 2020

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay!
Good, basic stay. Small but clean room and bathroom. Great for a couple nights where you don’t plan to spend much time in the room. Would recommend. Coffee machine at a cost downstairs buy there is free hot water 24/7 in the machine.
Stayed 2 nights in Sep 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
so hot it was uncomfortable. We couldn't open the window and it was unbearable
Stayed 1 night in Aug 2020

8/10 Good

Jim, hicago

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spartan but clean and well run; not where you would want to sat for an extended vacation, but OK for a short layover.
Stayed 1 night in Dec 2019

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is sparkling clean
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Stayed 1 night in Aug 2019

6/10 Okay

Khorsheduz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Giacomo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
bed linen almost had holes in it. ugly.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a problem. We were under the impression that parking was provided. Other than that the stay was excellent. The employees were very helpful,
Stayed 7 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Room for 2 people was very cramped and small. First time in a hostel. We won't choose this option again. Noisy very late first night. Breakfast was good. Staff were very nice.
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The night receptionist didn’t find my reservation, despite being confirmed and showed the confirmation, and only thing he was able to say is that I had to Expedia to get help, while he could have accessed the extranet and look up at my booking.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Sarah

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Feb 2019

8/10 Good

Row, Melbourne

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great value and well run. Everyone was helpful. Good breakfast for €7
Stayed 10 nights in Feb 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor mantained. The property seems like an old hospital, elevators and corridor are horrible and dirty. Room was not set when we got it. Sheets were almost transparent... The only good things the hotel has are the lobby and the location.
Stayed 1 night in Feb 2019

8/10 Good

Trevor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Very reasonably priced. Good breakfast
Stayed 7 nights in Jan 2019

6/10 Okay

KLAUS

Liked: Cleanliness
Disliked: Room comfort
Great location, not expensive, little comfort.
I did not know that this is a hostel. Maybe it said so in the reservation? The good thing is the location. Very close to the train station and the downtown area, where the Christmas market is. The bathroom (toilet) is extremely small, but everything was clean. Shower was also very small. Had a family room with 2 single beds and a bunk bed. No closet. Small TV. Internet access was excellent and very fast. Breakfast 7€ was ok.
Stayed 1 night in Dec 2018

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good place
Hostel was clean and spacious. Only one person working bar, and desk. Overall would stay again.
Stayed 2 nights in Dec 2018

10/10 Excellent

Wayne M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

R, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely reception and bar staff. There was a mix up with my booking and it was solved instantly. Had a great time.
Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
dimly lit room
very prompt service, ease of checking in, helpful front desk staff. unfortunately we were awakened by loud knocks at midnight and repeated in the morning, by a group of teenagers. quite scary for me as there was no bolt lock and phone in the room. the floor had dust bunnies. quite dimly lit. check out was fast, convenient. walking distance from tourist sites
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

2/10 Terrible

Mehdi

Disliked: Staff & service, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Stayed 10 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2018