Exterior

Reviews of Motel 6 Frackville, PA

2 out of 5
Motel 6 Frackville, PA
701 Altamont Blvd, Frackville, PA

Reviews

5.8
Rating 10 - Excellent. 82 out of 519 reviews" "
Rating 8 - Good. 104 out of 519 reviews" "
Rating 6 - Okay. 114 out of 519 reviews" "
Rating 4 - Poor. 77 out of 519 reviews" "
Rating 2 - Terrible. 142 out of 519 reviews" "

5.8/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shannon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hospitality and very quiet, and clean. I would definitely recommend to my friends and family
Stayed 4 nights in Apr 2024

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quite clean
Stayed 1 night in Apr 2024

8/10 Good

Mary

Travelled with group
Liked: Staff & service
Peaceful
Stayed 1 night in Apr 2024

10/10 Excellent

Debi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best place to start. Office manager very willing to help me even though she was very busy. It was greatly appreciative. Have stayed at other locations locally to this. This exceeds my expectations
Stayed 1 night in Apr 2024
Response from Shan on Apr 14, 2024
Hi Debi,Thank you for reviews regarding your recent stay at our property.Your business is very important to us and we value your feedback. It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodation so highly. I am happy to know we have met your expectations with our friendly services and the cleanliness of our guest rooms.

2/10 Terrible

Julia

Disliked: Cleanliness, property conditions & facilities
This property is located 1 mile away from a prison, which you pass by on the way. I was traveling with my 15 year old and it didn't feel very safe. Shady men were checking in when we were checking us out and always trying to make eye contact. Fridge sounded like it was possessed, blankets had cigarette holes, tv (nice 50 inch) was distorted and was showing 32 inch of content in a 18 inch black frame... walls are so thin it sounded like people were in and out of our room waking me up constantly. It's ok if you're with your husband, and just there for a shut eye, but definitely not 2 ladies alone.
Stayed 1 night in Mar 2024
Response from SR on Mar 17, 2024
We are sorry to hear that you had very terrible experience. Prison for criminals and motels for non-criminals so I can assures that there is no suspicious person in our motel. There is police officer house next to motel so don’t worry next time if you stay you should feel more confidence.

10/10 Excellent

Predrag

Liked: Cleanliness, staff & service
Nice staff
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Predrag,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

8/10 Good

Katsenhaien

Stayed 1 night in Feb 2024
Response from Shan on Apr 14, 2024
Thank you for you reviews regarding your recent stay at our property.Your business is very important to us and we value your feedback. It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodation so highly. I am happy to know we have met your expectations with our friendly services and the cleanliness of our guest rooms.

10/10 Excellent

Owen

Snow was cleared off. Made walking easy.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 21, 2024
Hi Owen,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

2/10 Terrible

Jennifer

The room was gross
Stayed 1 night in Jan 2024
Response from Nancy Y. on Jan 23, 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

8/10 Good

Angelique

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Erin

Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
No coffee maker long trek for handicapped room to get to lobby for coffee which was cold and not fresh in am plus I think there were bed bugs I have bites up my arms
Stayed 2 nights in Dec 2023
Response from Nancy Y. on Jan 3, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Poor

Michelle

Travelled with family
Disliked: Property conditions & facilities
Sketchy
Our room was given away but told that there was water on the floor however the motel was fully booked because construction workers so I do not believe it. Sine we had 2 guys in this stay they wouldn't be sharing so we went with it and my husband stayed at a relatives house. There was also bugs and the room was not in the main area it was dark and neat to the motel in a separate area very sketchy and there was bugs in the room.
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on Nov 15, 2023
Hi Michelle,After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Maz K.#Team6

2/10 Terrible

Susan

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Serge

Disliked: Cleanliness, property conditions & facilities, room comfort
Dépéchez vous d'y aller avant que l'immeuble tombe par elle même. Désuet, entretien et état lamentable. Si vous êtes mal pris, coucher dans votre auto.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Nov 1, 2023
Salut Serge,Merci d'avoir fourni vos commentaires. Votre expérience est importante pour nous et nous espérons avoir l'opportunité d'améliorer votre expérience avec nous. S'il vous plaît visitez à nouveau.Lilith#Équipe6

6/10 Okay

Alan

Stayed 1 night in Oct 2023

8/10 Good

Michael

Clean and updated room. Basic nothing to be 4 or 5 star
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 26, 2023
Hi Michael, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

8/10 Good

Deborah

Stayed 4 nights in Sep 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
be careful
Room was awful. Had to go buy my own bedding because the bed was disgusting. Dirty stained sheets, bed spread had cigarette burns in it. Bathroom door was literally kicked in. Scary place.
Stayed 4 nights in Sep 2023
Response from Brand Experience Team on Oct 2, 2023
Hi Jonathan,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Kimberly

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Kyle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service
No frills but very clean
Outdated but very clean, quick highway access. Gas station and mini mart close by. Sketchy area but well lit at night . Ice machine was questionable…
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on Sep 27, 2023
Hi Christopher, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

MarTesscia

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as always
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on Sep 13, 2023
Hi Traveler,Thank you for the perfect rating!! Maz K.#Team6

10/10 Excellent

MarTesscia

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as always
Stayed 14 nights in Aug 2023
Response from Brand Experience Team on Sep 19, 2023
Hi MarTesscia,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet. It’s very clean but needs some repairs.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 13, 2023
Hi Sharon, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

8/10 Good

Glen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two rooms lost power for 20 minutes. No elevator. Good value for the price. I would stay again if in the area.
Stayed 3 nights in Aug 2023
Response from Brand Experience Team on Sep 13, 2023
Hi Glen, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

10/10 Excellent

MarTesscia

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great stay as always!!
Stayed 3 nights in Aug 2023
Response from Nancy Y. on Sep 7, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

MarTesscia

Liked: Cleanliness, staff & service, property conditions & facilities
Great as always!!
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Aug 29, 2023
Hi MarTesscia,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Shan

Stayed 2 nights in Aug 2023

8/10 Good

DENISE, MENOMONEE FALLS

Stayed 1 night in Aug 2023

8/10 Good

Kirk

Liked: Cleanliness
Inexpensive, clean place to crash.
Typical low cost older place. Starting to show disrepair. Room was clean and all plumbing and electric worked. AC was working well. No food or drink available. Mini store across street with gas station. Easy access and close to interstate. Plenty of eateries and nice small town. Probably don't want to bring mil there otherwise it's a good place to crash for the night.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Aug 29, 2023
Hi Kirk,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 3 nights in Aug 2023
Response from Brand Experience Team on Aug 29, 2023
Hi Deanna,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Deanna

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love
Stayed 2 nights in Aug 2023
Response from Brand Experience Team on Aug 23, 2023
Hi Deanna,Thank you for the perfect rating!!Maz K.#Team6

10/10 Excellent

MarTesscia

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a great stay
Stayed 4 nights in Aug 2023
Response from Brand Experience Team on Aug 23, 2023
Hi Traveler, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

4/10 Poor

Jennifer, Tolar

Travelled with partner
Disliked: Amenities
Terrible service! Rundown property, but we were tired and other hotels were full. When we arrived the lobby was locked and a note on the door saying “ Will be back at XX time”. We waited until that time and rang the bell, multiple times and called for 10 minutes. Then a disheveled woman drove up in a car and unlocked the lobby so we could get checked in. The hallway carpet to our room was filthy, another guest had several pairs of shoes strewn down the hallway. The AC unit in our room would not adjust temperature so we froze at 60 degrees all night. I only gave a two star because the bed was clean and it was quiet!
Stayed 1 night in Aug 2023
Response from Nancy Y. on Aug 17, 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

8/10 Good

Francis

Stayed 1 night in Jul 2023

6/10 Okay

Julio

Travelled with partner
Liked: Staff & service
Thought o was reserving a room with a queen bed. Ended up having to take a room with two double beds on the second floor. Grungy but clean.

4/10 Poor

Tyler

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Got to the property, they gave me a single bed when I was booked for a two bed. After a bit of back and forth they reluctantly gave me the room I needed as all of us weren’t going to fit on a single bed. Furniture is primitive like hammered and spray painted tv stand, only a single thin sheet on the bed to sleep with. If you only need a single night for a quick shower and rest it will do.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Aug 8, 2023
Hi Tyler,Thank you for sharing your review. We would like to apologize for the misunderstanding that may have occurred during your recent stay with regard to your reservations issues. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Poor

Harshadkumar

Stayed 1 night in Jul 2023

10/10 Excellent

MarTesscia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
We were allowed to checkin early after a 18 hour shift and we were so Happy about that!!!!
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on Jul 27, 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J. #Team6

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disgusting
Room is severely outdated and dirty. Piles of dirt under beds, looked like dirt was just swept under the bed instead of being cleaned properly. Smelled like stale cigarettes and mattress had stains.
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on Jul 19, 2023
Hi Jennifer,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Jerry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Floor was very uneven , bathroom sink is ridiculous
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on Jul 19, 2023
Hi Jerry,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Melissa

Travelled with family
Liked: Staff & service, property conditions & facilities
This was perfect for a cheap but safe option. The staff were always friendly and helpful. The building itself is rather old and kind of reminded me of the RoseBud Motel, but was perfect for a place to sleep at night. The water pressure was good, there was always hot water, the towels were of a higher quality than I expected, and the room included a mini fridge and microwave. The only real downsides were that the room had a cigarette smoke smell, despite it being a non-smoking room. We usually stopped noticing it after being inside for a few minutes. The second downside was during one night when it rained really hard outside, the ceiling leaked and dripped on my mom while she slept. If you end up in room 122, be careful sleeping in the bed on the left side of the room in case the ceiling hasn't been patched yet. I shared this with a staff member when we checked out and they said they would look into it.
Stayed 2 nights in Jun 2023

8/10 Good

Ronald

Travelled with family
Liked: Staff & service
Disliked: Room comfort
G
Stayed 1 night in Jun 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great price
Very basic. Cute spot, our room was very clean.
Stayed 1 night in Jun 2023
Response from Brand Experience Team on Jun 20, 2023
Hi Jessica, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K. #Team6

2/10 Terrible

Janine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
If care for someone DON'T send them here!
Absolutely disgusting! Filthy doesn't cover it! NOT physical disability friendly! Here FIVE days before I got someone to "clean" the room. In NO WAY followed any COVID-19 sanitizing let alone daily cleaning.
Stayed 6 nights in May 2023
Response from Nancy Y. on Jun 15, 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

8/10 Good

Eric

Stayed 1 night in May 2023

4/10 Poor

Lyle

Not worth the money
Place is a dump.
Stayed 1 night in May 2023
Response from Brand Experience Team on May 31, 2023
Hi Lyle, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6