Outdoor pool, sun loungers

Reviews of Hotel das Cataratas, A Belmond Hotel, Iguassu Falls

5 out of 5
Hotel das Cataratas, A Belmond Hotel, Iguassu Falls
Rodovia Br 469 Km 32, Iguassu National Park, Foz do Iguaçu, PR

Reviews

9.8

Exceptional

Rating 10 - Excellent. 907 out of 1007 reviews" "
Rating 8 - Good. 76 out of 1007 reviews" "
Rating 6 - Okay. 11 out of 1007 reviews" "
Rating 4 - Poor. 10 out of 1007 reviews" "
Rating 2 - Terrible. 3 out of 1007 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Susanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We wanted to experience both sides of the falls and staying at the Hotel das Cataratas certainly helped make that happen for us!
Stayed 1 night in Mar 2024
Response from Letícia Busatto on Mar 27, 2024
Dear Susanne,We are truly grateful for your kind words and for choosing Hotel das Cataratas for your visit to the falls. It's fantastic to hear that our hotel played a part in making your experience of both sides of the falls so memorable.Please do not hesitate to reach out if there is anything we can assist you with in the future. We look forward to the opportunity to welcome you back for another wonderful stay.Warm regards,Letícia BusattoAssistant to the General Manager

10/10 Excellent

Mumtaz

Liked: Cleanliness, staff & service, property conditions & facilities
Our room faced the falls, and the view was amazing. The staff took extra care to make our experience more personal. The meals at the main breakfast and lunch restaurant were very good. The dinner in their exclusive restaurant was outstanding. My friend said it was the best rack of lamb she had ever eaten. The whole experience was wonderful.
Stayed 1 night in Mar 2024
Response from Letícia Busatto on Mar 26, 2024
Dear Mumtaz,Thank you so much for sharing your experience with us! We're delighted to hear that you enjoyed your stay and that our team went above and beyond to make your experience personalized and memorable.It's wonderful to know that you appreciated the stunning view from your room facing the falls. We're also thrilled that you enjoyed the meals at our main breakfast and lunch restaurant, as well as the outstanding dinner at our exclusive restaurant. We're especially pleased to hear that your friend enjoyed the rack of lamb so much!Your feedback means a lot to us, and we truly appreciate your kind words. We hope to have the pleasure of welcoming you back for another wonderful experience in the future.Best regards,Letícia BusattoAssistant to the General Manager

10/10 Excellent

Kevin, Upminster

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a truly amazing place. The quality of the hotel and the wonderful staff are just 2 of its attributes. The hotel is situated in the grounds of the Iguacu waterfall/park - so early and late access are guaranteed, before the crowds arrive. The walks along the Falls are breathtaking. The concierges were helpful and friendly - making the planning of our stay effortless. The pool is wonderful - as are the staff. The restaurant (Itaipu) is very good. Our only issue was with the main dining area - (Ipe) which didn't live-up to the standard of the hotel (limited buffet choices and poor quality steaks, a la carte in the evening identical to the pool/lunchtime menu). I know the hotel is addressing this - we did report it to them separately. Overall, a brilliant stay. Thanks to everyone!
Stayed 2 nights in Mar 2024
Response from Letícia Busatto on Mar 22, 2024
Dear Kevin,Thank you so much for sharing your experience with us. We're thrilled to hear that you found your stay truly amazing and that you appreciated the quality of our hotel and the exceptional service provided by our staff.We're delighted that you enjoyed the unique advantage of staying within the grounds of the Iguacu waterfall/park, allowing you early and late access to the falls without the crowds. It's fantastic to know that you found the walks along the Falls breathtaking and that our concierge team made your stay effortless with their helpfulness and friendliness.We sincerely apologize for any inconvenience you experienced with the main dining area. Your feedback regarding the limited buffet choices and the quality of steaks has been duly noted, and we assure you that we are taking steps to address this issue promptly.Once again, thank you for choosing to stay with us and for providing valuable feedback. We hope to have the pleasure of welcoming you back for another brilliant stay in the future.Warm regards,Letícia BusattoAssistant to the General Manager

10/10 Excellent

Bo, Basking Ridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024
Response from Letícia Busatto on Mar 22, 2024
Dear Bo,Thank you for taking the time to leave a rating and share your experience with us. We're thrilled to see that you had an excellent stay at our hotel.If you have any further feedback or if there's anything specific that made your stay memorable, please feel free to let us know. We always appreciate hearing from our guests.We hope to have the pleasure of welcoming you back for another excellent experience in the future!Best regards,Letícia BusattoAssistant to the General Manager

10/10 Excellent

chintan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Letícia Busatto on Mar 20, 2024
Dear Chintan, Thank you for your 5-star rating!We appreciate your feedback and hope to welcome you back again soon.Sincerely,Letícia Busatto Assistant to the General Manager

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beyond expectations. This is a 5 star hotel with everything from friendly staff, great restaurants and amazing breakfast, unbelievable excursions and tourist attractions.
Stayed 4 nights in Feb 2024
Response from Letícia Busatto on Mar 7, 2024
Dear Maria,Thank you for taking the time to share your glowing review!We're thrilled to learn that your stay with us exceeded your expectations and that you found our hotel to be a true 5-star experience. Providing friendly service, exceptional dining options, and unforgettable excursions are all part of our commitment to ensuring our guests have an unforgettable stay.Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back for another incredible experience in the future!Best regards,Letícia BusattoAssistant to the General Manager

10/10 Excellent

Seamus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel.. best stay ever!
Stayed 2 nights in Feb 2024
Response from Letícia Busatto on Feb 27, 2024
Dear Seamus,Thank you for your kind words! We're delighted to hear that you had such a wonderful experience during your stay with us. Providing our guests with the best possible experience is our top priority, and we're thrilled to know that we were able to exceed your expectations.We hope to have the pleasure of welcoming you back for another exceptional stay in the future!Warm regards,Letícia BusattoAssistant to the General Manager

10/10 Excellent

Michael

Travelled with partner
Liked: Staff & service, property conditions & facilities
Proximity to the falls for early morning visits before the tour buses arrived. First class service and facilities.
Stayed 3 nights in Feb 2024
Response from Letícia Busatto on Feb 27, 2024
Dear Michael,Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed your stay and appreciated the proximity to the falls for early morning visits. Providing first-class service and facilities is our top priority, and we're thrilled that you found them to meet your expectations.We hope to welcome you back for another memorable experience in the future!Warm regards,Letícia BusattoAssistant to the General Manager

10/10 Excellent

Elvira

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Homey classy
Stayed 2 nights in Jan 2024
Response from Letícia Busatto on Feb 27, 2024
Dear Elvira,Thank you for taking the time to leave us such a lovely review! We're thrilled to hear that you found our hotel to be "homey classy." Creating a warm and welcoming atmosphere for our guests is one of our top priorities, and we're delighted that you felt at home during your stay.We hope to have the pleasure of welcoming you back soon for another fantastic experience!Warm regards,Letícia BusattoAssistant to the General Manager

10/10 Excellent

randi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Settle elegance steps away from the brazil side of Iguazu Falls Kind knowledgeable and engaging staff throughout the property. Wonderful breakfast and beautiful pool and poolside café. We would definitely love to return
Stayed 1 night in Jan 2024
Response from Letícia Busatto on Feb 19, 2024
Dear Randi,Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed your stay and appreciated the serene elegance of our property, as well as the attentive and knowledgeable staff. It's wonderful to know that you savored our delicious breakfast offerings and enjoyed the ambiance of our pool and poolside café. We would be thrilled to welcome you back for another memorable experience at Hotel das Cataratas.Warm regards,Letícia BusattoAssistant to the General Manager

10/10 Excellent

emily

Stayed 1 night in Feb 2024
Response from Letícia Busatto on Mar 20, 2024
Dear Emily,Thank you for your 5-star review! We're delighted to hear you had a wonderful experience. Please visit us again soon!Warm regards,Letícia BusattoAssistant to the General Manager

10/10 Excellent

Fabiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel con todo lo que necesitas . Visitas solitarias a las cascadas
Stayed 3 nights in Jan 2024
Response from Letícia Busatto on Feb 7, 2024
Estimada Fabiana,¡Gracias por compartir tu experiencia! Nos alegra saber que encontraste todo lo que necesitabas en nuestro hotel. Es genial saber que pudiste disfrutar de visitas solitarias a las cascadas, lo cual es una experiencia verdaderamente especial. Esperamos tener el placer de recibirte nuevamente en el Hotel das Cataratas para ofrecerte más momentos inolvidables.Saludos cordiales,Letícia BusattoAsistente de Gerencia General

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I could give it 10 stars. Amazing hotel with incredible service minutes away from the falls. We walked down to the falls before the park opened to see the sunrise and were the only people there. Unforgettable memory.
Stayed 1 night in Feb 2024
Response from Letícia Busatto on Feb 5, 2024
Dear Susan,Thank you for your outstanding review! We're thrilled to learn that you had an amazing experience at our hotel and that our service left a lasting impression. It's heartening to hear about your unforgettable sunrise moment at the falls—truly a special memory. We appreciate your kind words and hope to have the pleasure of welcoming you back for more extraordinary moments at Hotel das Cataratas.Warm regards,Letícia BusattoAssistant to the General Manager

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous and perfect Iguazu experience!
Stayed 2 nights in Jan 2024
Response from Isabelle Vieira - Assistente da Gerência Geral on Jan 29, 2024
Dear Richard,Thank you for your outstanding 5/5 review on Expedia. We're thrilled to hear that your Iguazu experience at Hotel das Cataratas was absolutely gorgeous and perfect. Your feedback is truly appreciated, and we look forward to welcoming you back for another exceptional stay.Best regards,Isabelle VieiraAssistant to the General Manager

10/10 Excellent

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place by the falls.
Stayed 1 night in Jan 2024
Response from Isabelle Vieira - Assistente da Gerência Geral on Jan 29, 2024
Dear George,Thank you for sharing your feedback with a perfect 5/5 on Expedia.We're delighted to hear that you found our hotel a beautiful place by the falls. Your appreciation means a lot to us, and we hope to have the pleasure of welcoming you back for another wonderful experience.Best regards,Isabelle VieiraAssistant to the General Manager

10/10 Excellent

Helena, Dedham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Isabelle Vieira - Assistente da Gerência Geral on Jan 29, 2024
Prezada Helena,Agradecemos sinceramente pela sua avaliação perfeita de 5/5 no Expedia. Ficamos encantados em saber que sua estadia foi excepcional e atendeu às suas expectativas. Nossa equipe se esforça para proporcionar experiências memoráveis, e é gratificante receber seu reconhecimento. Esperamos recebê-la novamente em breve para mais momentos inesquecíveis no Hotel das Cataratas.Atenciosamente,Isabelle VieiraAssistente da Gerência Geral

10/10 Excellent

Paula

Stayed 1 night in Jan 2024
Response from Isabelle Vieira - Assistente da Gerência Geral on Jan 12, 2024
Prezada Paula,Agradecemos sinceramente pela sua avaliação máxima na Expedia. Estamos encantados por saber que sua estadia no Hotel das Cataratas foi excepcional. Nossa equipe se esforça para proporcionar um serviço de alta qualidade, e é gratificante receber o reconhecimento dos nossos hóspedes.Esperamos ter a oportunidade de recebê-la novamente em breve para mais momentos inesquecíveis. Se houver algo específico que possamos fazer para aprimorar ainda mais sua experiência, por favor, não hesite em nos informar.Agradecemos por escolher o Hotel das Cataratas e aguardamos ansiosos por sua próxima visita.Atenciosamente,Isabelle Vieira - Assistente da Gerência Geral

4/10 Poor

Wei

Stayed 2 nights in Jan 2024
Response from Isabelle Vieira - Assistant to the General Manager on Jan 12, 2024
Dear Wei,Thank you for sharing your feedback on Expedia. We're genuinely sorry to learn that your experience fell short of expectations, as reflected in your 2 out of 5 rating. We would greatly appreciate more details regarding your concerns, as it is crucial for us to address and improve upon any aspects that may have impacted your stay negatively.If you are open to providing more details, please feel free to reach out through Expedia's messaging platform. We genuinely value your feedback and hope to have the chance to make amends on a future visit.Sincerely,Isabelle Vieira - Assistant to the General Manager

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Isabelle Vieira - Assistente da Gerência Geral on Jan 4, 2024
Prezada Julia,Agradecemos imensamente por dedicar seu tempo para avaliar sua estadia no Hotel das Cataratas. Ficamos radiantes ao receber a nota máxima em sua avaliação no Hoteis.com. Sua satisfação é nossa maior recompensa.Sua preferência é valiosa para nós, e esperamos recebê-la novamente em breve para mais momentos inesquecíveis.Atenciosamente,Isabelle Vieira - Assistente da Gerência Geral

10/10 Excellent

Berk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here
Stayed 2 nights in Dec 2023
Response from Isabelle Vieira - Assistant to General Manager on Dec 28, 2023
Dear Berk,I hope this message finds you well. We would like to express our sincere gratitude for taking the time to share your positive feedback about your recent stay with us. Your 5-star rating on Expedia is truly appreciated. Should your travels bring you back our way, we would be thrilled to welcome you again.Wishing you a fantastic year ahead filled with more wonderful experiences!Warm regards, Isabelle Vieira - Assistant to General Manager

10/10 Excellent

Richard J.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belmond Cataratas
Room with a view
View of Iguazzo falls from the front lawn
See the waterfall through the window!
Stayed 2 nights in Dec 2023
Response from Isabelle Vieira - Assistente da Gerência Geral on Dec 22, 2023
Caro Richard J.,Agradecemos imensamente por dedicar um tempo para nos avaliar com a pontuação máxima! Ficamos extremamente felizes em saber que sua estadia no Hotel das Cataratas foi satisfatória.Nossa equipe trabalha arduamente para proporcionar experiências excepcionais aos nossos hóspedes, e é gratificante saber que alcançamos esse objetivo durante a sua visita. Esperamos recebê-lo novamente em breve para mais momentos memoráveis.Atenciosamente,

10/10 Excellent

Mark

Stayed 3 nights in Dec 2023
Response from Isabelle Vieira - Assistente da Gerência Geral on Dec 22, 2023
Prezado Mark,Agradecemos imensamente por dedicar um tempo para compartilhar sua experiência conosco. É maravilhoso saber que sua estadia no Hotel das Cataratas atendeu às suas expectativas, e estamos encantados por termos contribuído para tornar sua visita memorável.Estamos ansiosos para recebê-lo novamente em breve. Caso precise de qualquer assistência ou tenha alguma solicitação especial, não hesite em entrar em contato.Agradecemos por escolher o Hotel das Cataratas.Atenciosamente,Isabelle Vieira - Assistente da Gerência Geral

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Isabelle Vieira - Assistant to General Manager on Dec 22, 2023
Dear Frank,Thank you so much for your fantastic review and for giving us a perfect score! We are thrilled to hear that your experience at Hotel das Cataratas exceeded your expectations.Our team works hard to ensure that our guests have a memorable and enjoyable stay, and it's incredibly rewarding to know that we achieved that for you. If there's anything specific you loved about your stay or any suggestions you have for improvement, please feel free to share—we always value guest input.We appreciate your choosing Hotel das Cataratas, and we look forward to welcoming you back in the future. If you have any future reservations or inquiries, don't hesitate to contact us.Best regards,Isabelle Vieira - Assistant to General Manager

10/10 Excellent

Alena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First off, this hotel sits on a stunning property. Your access to the waterfalls cannot be compared. You can take a 7:30am trail walk to see the falls without the tourists! The breakfast buffet alone is worth the five star review...Egg omelet bar, egg benedict and other hot options, fruit, waffles, meats and cheeses, pastries, all the breakfast greats. But I want to speak of the service. The staff go above and beyond! I had left my camera in the back of the taxi from the Argentine side of the falls. The front desk not only tracked down the cab driver and negotiated it's release (Not kidding, the cab driver demanded money to bring it to the hotel) but also arranged for financing since I had no Brazilian dollars! They rescued a cherished item for me. I *cannot* express how amazing this hotel is. I don't stay in high-end hotels often (I tend to go for quantity of trips over quality--mostly mid-range hotels) but I will go back to this hotel and stay for a week, easily.
Stayed 1 night in Dec 2023
Response from Isabelle Vieira - Assistant to General Manager on Dec 22, 2023
Dear Alena,Thank you so much for taking the time to share your incredible experience at Hotel das Cataratas! We are thrilled to hear that you enjoyed your stay and that our property and services left a lasting impression on you.It's wonderful to know that you appreciated the unique access to the waterfalls and the opportunity to explore them without the crowds. We're also delighted that you enjoyed our breakfast buffet, and your kind words about our staff's exceptional service mean a lot to us.We're especially pleased to have been able to assist in retrieving your camera and ensuring its safe return. Our team is dedicated to going above and beyond for our guests, and it's stories like yours that make it all worthwhile.We look forward to welcoming you back for another week-long stay whenever your travels bring you back to the area. If there's anything specific you're looking forward to on your return visit, please let us know—we'd love to make your next stay just as memorable.Thank you for choosing Hotel das Cataratas.Best regards,Isabelle Vieira - Assistant to General Manager

10/10 Excellent

Geng

Stayed 2 nights in Dec 2023
Response from Isabelle Vieira - Assistant to General Manager on Dec 22, 2023
Dear Geng,Thank you so much for your outstanding review and for giving us a perfect score! We are truly grateful for your positive feedback.It's fantastic to hear that your experience at Hotel das Cataratas exceeded your expectations. Our team works hard to provide a memorable and enjoyable stay for our guests, and it's always rewarding to know that we've succeeded in doing so.If there are any specific aspects of your stay that stood out to you or if you have any suggestions for improvement, please feel free to share your thoughts. We value your input and strive to continuously enhance our guests' experiences.We sincerely appreciate your choosing Hotel das Cataratas, and we hope to have the pleasure of welcoming you back for another exceptional stay in the future. If you have any future reservations or inquiries, don't hesitate to reach out.Thank you again for your glowing review!Best regards,Isabelle Vieira - Assistant to General Manager

10/10 Excellent

Margarita

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Isabelle Vieira - Assistente da Gerência Geral on Dec 22, 2023
Querida Margarita,Agradecemos imensamente por dedicar um tempo para compartilhar sua experiência conosco e por nos presentear com a sua pontuação máxima! É muito gratificante saber que sua estadia no Hotel das Cataratas foi tão positiva.Estamos encantados por ter proporcionado uma experiência memorável para você. Se houver algum aspecto específico da sua estadia que tenha sido especialmente marcante ou se houver algo que possamos fazer para melhorar ainda mais, por favor, não hesite em nos informar.Esperamos ansiosamente recebê-la novamente em um futuro próximo. Caso tenha planos de retornar ou necessite de qualquer assistência, estamos à disposição.Agradecemos por escolher o Hotel das Cataratas e por compartilhar sua experiência positiva conosco.Atenciosamente,Isabelle Vieira - Assistente da Gerência Geral

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like White Lotus, without the murder
Wonderful stay, exceptional hospitality, and flip-flooops! We felt held/taken-care of every step along the way. The only place to stay if visiting the falls.
Stayed 1 night in Nov 2023
Response from Isabelle Vieira - Assistant to General Manager on Dec 22, 2023
Dear Josh,Thank you so much for taking the time to share your experience with us, and for the perfect score on Hoteis.com! We truly appreciate your feedback.We're delighted to hear that you had a wonderful stay and experienced exceptional hospitality. Your mention of feeling "held/taken care of every step along the way" warms our hearts, as providing a sense of comfort and care is a top priority for us.We're also glad you enjoyed the flip-flops - it's the little details that can make a stay memorable! Your comparison to "White Lotus, without the murder" brought a smile to our faces, and we're honored to be regarded as the only place to stay when visiting the falls.If you have any specific memories or aspects of your stay that you'd like to highlight or any suggestions for improvement, please feel free to share. We're always eager to enhance our guests' experiences.Thank you for choosing Hotel das Cataratas. We look forward to welcoming you back if your travels bring you to the falls again.Best regards,Isabelle Vieira - Assistant to General Manager

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel right next to the falls.
Stayed 2 nights in Nov 2023
Response from Isabelle Vieira - Assistant to General Manager on Dec 22, 2023
Dear Ann,Thank you for taking the time to share your review and for giving us a perfect 10 out of 10 on Hoteis.com! We appreciate your feedback.We're thrilled to hear that you found our hotel gorgeous, especially being right next to the falls. Our proximity to this natural wonder is indeed something we take great pride in, and it's wonderful to know that you enjoyed the breathtaking surroundings.If there's anything specific about your stay that stood out or any suggestions you may have for improvement, please feel free to share. We value your input as we continually strive to provide exceptional experiences for our guests.We hope to have the pleasure of welcoming you back to Hotel das Cataratas in the future. If you have any future reservations or inquiries, don't hesitate to reach out.Thank you for choosing us!Best regards,Isabelle Vieira - Assistant to General Manager

10/10 Excellent

Jason R.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Isabelle Vieira - Assistente da Gerência Geral on Dec 22, 2023
Caro Jason R.,Agradecemos sinceramente pela sua avaliação e pela pontuação máxima que nos concedeu! Estamos encantados por saber que a sua estadia no Hotel das Cataratas atendeu às suas expectativas. É um prazer para toda a equipe saber que contribuímos para tornar a sua experiência memorável.Esperamos recebê-lo novamente em breve e proporcionar-lhe mais momentos agradáveis. Se houver algo específico que tenha apreciado durante a sua estadia e queira destacar, ficaremos felizes em saber.Atenciosamente,Isabelle VieiraAssistente da Gerência Geral

10/10 Excellent

Rhonda

Liked: Amenities, property conditions & facilities
Beautiful resort, hotel staff was very accommodating
Stayed 3 nights in Nov 2023
Response from Isabelle Vieira - Assistant to General Manager on Dec 22, 2023
Dear Rhonda,Thank you for sharing your feedback on Expedia, and for giving us a perfect 5 out of 5 rating! We're thrilled to hear that you found our resort beautiful and that our hotel staff was very accommodating.Providing exceptional service and ensuring our guests have a memorable experience is our top priority, and it's rewarding to know that we succeeded during your stay.If there are any specific aspects of your visit that stood out to you or any suggestions you may have for us, please feel free to share. We value your input and are always looking for ways to enhance our guests' experiences.We hope to have the pleasure of welcoming you back to our resort in the future. If you have any future reservations or inquiries, don't hesitate to reach out.Thank you for choosing us!Best regards,Isabelle Vieira - Assistant to General Manager

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for seeing Iguazu Falls
This hotel exceeded our expectations. It is a large, colonial era house very tastefully converted to a high quality hotel with great amenities. Excellent location inside the national park right opposite the falls. It's the only hotel on the Brazilian side that is inside the national park (as far as we're aware). You can view the falls from the viewpoint just in front of the hotel and easily walk right up to the falls on the Brazilian side - best go early in the morning before the crowds arrive. Concierge service is very good and able to arrange excursions such as the power boat trip right up to the falls (very good, definitely worth doing, but quite expensive). Staff really helpful and friendly - something you don't always get in a large hotel. Excellent pool and the restaurant next to the pool is very good. We would highly recommend this hotel as a base for visiting the Iguazu Falls.
Stayed 2 nights in Nov 2023
Response from Isabelle Vieira - Assistant to General Manager on Dec 22, 2023
Dear Mark,Thank you for taking the time to share your wonderful experience at our hotel on Hoteis.com, and for giving us a perfect score of 10 out of 10! We truly appreciate your detailed feedback.We are thrilled to hear that Hotel das Cataratas exceeded your expectations and that you found our colonial-era house tastefully converted into a high-quality hotel with great amenities. It's fantastic to know that you enjoyed the excellent location within the national park, providing a unique perspective of the falls right from the hotel.We're pleased that you found our concierge service helpful and that they were able to assist you in arranging exciting excursions, such as the power boat trip to the falls. Your kind words about our staff being helpful and friendly are truly appreciated; we strive to create a welcoming atmosphere for all our guests.We're delighted that you enjoyed the excellent pool and the restaurant next to it. Your recommendation as a base for visiting Iguazu Falls means a lot to us.Thank you for choosing Hotel das Cataratas, and we look forward to the opportunity of welcoming you back for another exceptional stay.Best regards,Isabelle Vieira - Assistant to General Manager

10/10 Excellent

Xavier, Perth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Isabelle Vieira - Assistente da Gerência Geral on Dec 22, 2023
Caro Xavier,Agradecemos por compartilhar sua avaliação através da Expedia, e por nos atribuir a pontuação máxima de 5 de 5! Valorizamos muito sua opinião.Ficamos felizes em saber que sua experiência foi positiva, mas para entender melhor e melhorar continuamente, gostaríamos de ouvir mais detalhes sobre o que mais contribuiu para a sua satisfação durante a estadia.Se houver algo específico que tenha destacado ou algum aspecto que achou especialmente positivo, ficaríamos gratos em saber. Se tiver alguma sugestão ou observação construtiva, também estamos abertos a ouvir.Agradecemos por escolher nosso hotel. Esperamos tê-lo novamente como nosso hóspede em um futuro próximo.Atenciosamente,Isabelle Vieira - Assistente da Gerência Geral

10/10 Excellent

katherine d

Stayed 2 nights in Nov 2023
Response from Isabelle Vieira - Assistente da Gerência Geral on Dec 22, 2023
Prezada Katherine D,Agradecemos imensamente por compartilhar sua avaliação e por nos conceder a pontuação máxima de 10 de 10 na Hoteis.com! É um grande prazer saber que sua experiência em nosso hotel foi tão positiva.Gostaríamos de saber mais sobre os aspectos específicos que mais lhe agradaram durante a sua estadia. Se houver detalhes que você gostaria de destacar ou se tiver alguma sugestão para tornar futuras visitas ainda mais especiais, ficaremos felizes em ouvir.A sua opinião é muito valiosa para nós, e agradecemos por escolher o nosso hotel. Esperamos ter a oportunidade de recebê-la novamente em breve para mais experiências memoráveis.Atenciosamente,Isabelle Vieira - Assistente da Gerência Geral

10/10 Excellent

cary

Stayed 1 night in Nov 2023
Response from Isabelle Vieira - Assistant to General Manager on Dec 22, 2023
Dear Cary,Thank you for taking the time to share your review, and for giving us a perfect 5 out of 5 on Expedia! We appreciate your feedback.We're delighted to hear that your experience with us was positive. To better understand what aspects of your stay contributed to your satisfaction, and to continuously improve our services, we would love to hear more details. If there are specific highlights or any suggestions you'd like to share, please feel free to let us know.Your opinion is invaluable to us, and we're grateful that you chose our hotel. We hope to have the pleasure of welcoming you back in the near future for another exceptional stay.Best regards,Isabelle Vieira - Assistant to General Manager

10/10 Excellent

Ewan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful property in a truly serene location
Stayed 2 nights in Nov 2023
Response from Isabelle Vieira - Assistant to General Manager on Dec 22, 2023
Dear Ewan,Thank you for sharing your feedback and giving us a perfect 5 out of 5 on ebookers! We appreciate your review.We're delighted to hear that you found our property beautiful and enjoyed the truly serene location. Creating a peaceful and enjoyable environment for our guests is one of our main goals, and it's rewarding to know that we succeeded during your stay.If there are any specific aspects of your visit that stood out or any suggestions you may have for us, please feel free to share. Your input is valuable as we strive to provide exceptional experiences for our guests.Thank you for choosing our property, and we hope to have the pleasure of welcoming you back in the future for another serene stay.Best regards,Isabelle Vieira - Assistant to General Manager

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is wonderful and in the perfect location. The staff was amazing and appeared to be very happy with their jobs, alway smiling and pleasant. I couldn’t have expected more from a hotel stay.
Stayed 2 nights in Nov 2023
Response from Isabelle Vieira - Assistant to General Manager on Nov 6, 2023
Dear Gregory, Thank you for sharing your experience with us. We are thrilled to hear that you found our hotel wonderful and perfectly located. Our team takes great pride in their work, and we're delighted to hear that their dedication and happiness made your stay exceptional.Delivering an unforgettable experience is what we aim for, and it's wonderful to know we met your expectations. We look forward to having the pleasure of hosting you again in the future.Warm regards,Isabelle Vieira - Assistant to General Manager

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous. One could get very used to living like this.
Stayed 2 nights in Mar 2023
Response from Isabelle Vieira - Assistant to General Manager on Dec 22, 2023
Dear Stephen,Thank you for sharing your feedback and giving us a perfect 5 out of 5 on Expedia! We appreciate your review.We're thrilled to hear that you found our property gorgeous, and your comment about getting very used to living like this warms our hearts. Creating an environment that feels like a home away from home is something we strive for, and it's rewarding to know that we achieved that for you.If there are any specific aspects of your stay that stood out or any suggestions you may have for us, please feel free to share. Your input is valuable as we continually aim to provide exceptional experiences for our guests.Thank you for choosing our property, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future.Best regards,Isabelle Vieira - Assistant to General Manager

10/10 Excellent

ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by a long way the best hotel we have stayed in. 7 stars would just about cover it. It's definitely worth spending the extra to experience a hotel like this. In the park. Travel to the Brazilian falls is 100m. When all the day trippers go home at 4pm the Brazilian falls are only available to hotel guests. Our room was large comfortable, beautiful and had a fantastic bed.. I don't believe this hotel has a weakness apart from the cost. But i will definitely visit again.
Stayed 2 nights in Oct 2023
Response from Isabelle Vieira - Assistant to General Manager on Dec 22, 2023
Dear Ian,Thank you so much for taking the time to share your incredible experience, and for giving us a perfect 5 out of 5 rating on Expedia! We are truly honored by your glowing review.We are delighted to hear that you consider our hotel the best you have stayed in, and your mention of it being worth 7 stars is truly heartwarming. It's fantastic to know that you found the experience of staying in the park, with easy access to the Brazilian falls, to be a highlight of your visit. The exclusivity for hotel guests is indeed a special touch that we're glad you enjoyed.Your compliments on the room, comfort, beauty, and the fantastic bed are greatly appreciated. We strive to provide a memorable and comfortable stay for our guests, and it's rewarding to know that we succeeded during your visit.While we understand that cost can be a consideration, we're thrilled to hear that you would definitely visit again. We look forward to welcoming you back for another exceptional stay whenever your travels bring you to the area.Thank you for choosing our hotel, and we appreciate your kind words.Best regards,Isabelle Vieira - Assistant to General Manager

10/10 Excellent

William

Stayed 3 nights in Oct 2023
Response from Isabelle Vieira - Assistente da Gerência Geral on Dec 22, 2023
Caro William,Agradecemos por dedicar um tempo para compartilhar sua avaliação, atribuindo-nos a pontuação máxima de 5 de 5 na Expedia! É um prazer saber que sua experiência em nosso hotel foi positiva.Gostaríamos de entender melhor os aspectos que mais contribuíram para a sua satisfação durante a estadia. Se houver algum detalhe específico que tenha sido especialmente marcante ou se tiver alguma sugestão para melhorarmos ainda mais, ficaríamos gratos em ouvir.A sua opinião é fundamental para nós, pois nos ajuda a garantir que continuemos oferecendo serviços de alta qualidade aos nossos hóspedes.Agradecemos por escolher o nosso hotel, e esperamos recebê-lo novamente em futuras ocasiões para proporcionar-lhe experiências igualmente excelentes.Atenciosamente,Isabelle Vieira - Assistente da Gerência Geral

10/10 Excellent

Aurelio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything it’s wonderful
Stayed 5 nights in Oct 2023
Response from Isabelle Vieira - Assistant to General Manager on Oct 23, 2023
Dear Aurelio,Thank you for your fantastic feedback! We're delighted to hear that you found everything wonderful during your stay.Our goal is to ensure our guests have a truly exceptional experience, and your positive comments motivate us to keep up the good work.We can't wait to welcome you back to Hotel das Cataratas.Best regards,Isabelle Vieira - Assistant to General Manager

10/10 Excellent

Satoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So wonderful! I wanna be back!
Stayed 1 night in Oct 2023
Response from Isabelle Vieira - Assistant to General Manager on Oct 18, 2023
Dear Satoko, We appreciate your positive review and for choosing Hotel das Cataratas. We are committed to providing the best service and comfort to our guests, and it's gratifying to know that we have achieved this with you. We look forward to your next visit.Sincerely, Isabelle Vieira - Assistant to General Manager

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional luxury hotel inside the Iguazu national park, hare to bear it! Amazing stay.
Stayed 3 nights in Oct 2023
Response from Isabelle Vieira - Assistant to General Manager on Oct 18, 2023
Dear Alejandro, Your feedback is highly appreciated! We are pleased to have met your expectations, and that you enjoyed your stay. We invite you to return soon and create more memorable moments at our little piece of paradise. Sincerely yours, Isabelle Vieira - Assistant to General Manager

10/10 Excellent

MaryAnne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belmond - A must stay at Iguassu Falls
No matter what rating system you use, this hotel is 1-2 stars above in service and experiences. Access to the park before and after the tour buses made this a very relaxing and enjoyable visit. The Concierge team was extremely helpful in arranging airport transportation and tours so we got the most out of our one-night stay.
Hotel Lobby
Viewing area across from hotel
View along hotel trail
Observation deck
Stayed 1 night in Sep 2023
Response from Isabelle Vieira - Assistant to General Manager on Oct 18, 2023
Dear MaryAnne, Thank you for taking the time to share your experience with us. We're thrilled to hear that you had such an enjoyable stay at Hotel das Cataratas, and that our services exceeded your expectations. Our location, with access to the park before and after the tour buses, indeed provides a unique and relaxing experience, allowing you to fully enjoy the Falls. We're delighted that our Concierge team could assist you with airport transportation and tours, ensuring that your one-night stay was filled with the best experiences. Your positive feedback is greatly appreciated, and it motivates us to continue delivering exceptional service. We look forward to welcoming you back in the future and providing you with more unforgettable moments.Warm regards, Isabelle Vieira - Assistant to General Manager

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service people on bar and restaurant are excellent. Manager is exceptional
Stayed 3 nights in Sep 2023
Response from Isabelle Vieira - Assistant to General Manager on Oct 18, 2023
Dear William,Thank you for your kind words regarding our bar and restaurant team. We're delighted to hear that you found their service excellent. Our dedicated staff takes pride in providing exceptional service, and it's rewarding to know that their efforts have left a positive impression on you.We hope to welcome you back soon for another exceptional visit.Best regards, Isabelle Vieira - Assistant to General Manager

10/10 Excellent

Elio, Studio City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magical place . Our first time in Brazil and it was a highlight of our beautiful vocation . Old fashion service ( you don’t get it these day often ). Delicious food and cocktails. Great entertainment. Clean , welcoming, safe , amazing location . Everyone make you feel home . Absolutely recommend to our friends and hope to come back with kids and grandkids. We did stay almost a week and it was hard to leave. We miss it already .So greatfull for all experiences and wonderful times. Thank you !
Stayed 5 nights in Sep 2023
Response from Isabelle Vieira - Assistant to General Manager on Oct 18, 2023
Dear Elio,We're overjoyed to hear you had a magical experience during your stay with us. Your heartfelt words are a testament to our commitment to providing old-fashioned, impeccable service. We're thrilled you enjoyed our delicious food, cocktails, and entertainment.Clean, welcoming, and safe surroundings are top priorities for us, ensuring your comfort. Our amazing location offers an unforgettable experience. Your kind words remind us why we do what we do – to make you feel at home.Thank you for recommending us to your friends, and we look forward to welcoming you back with your kids and grandkids. We understand the difficulty of leaving after a week, but we'll be here, ready to create more wonderful times.Warmest thanks and best wishes, Isabelle Vieira - Assistant to General Manager

10/10 Excellent

Brian, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As the only hotel inside Igauzu Falls National Park, well, you take what you can get. It's a bit historic and has a very decent buffet, but as a result it's also all by itself and has some consequences as far as transportation.
Stayed 4 nights in Sep 2023
Response from Isabelle Vieira - Assistant to General Manager on Oct 18, 2023
Dear Brian, We truly appreciate your understanding of our unique location within Iguassu National Park. While our historic charm is indeed highlight, we understand the transportation aspect can pose challenges.We offer a complimentary shuttle service for our guests, ensuring a smooth transfer from the park's entrance to the hotel. If there were any inconveniences related to logistics, please accept our sincere apologies.We hope that despite any transportation challenges, your overall experience with us was enjoyable. Your feedback is invaluable in helping us improve.Warm regards, Isabelle Vieira - Assistant to General Manager

10/10 Excellent

John

Travelled with partner
Liked: Amenities
Located opposite the Iguacu Falls the location is unbeatable. Colonial style property with generous terraces looking towards the Falls. A top world class hotel which doesn’t come cheap.
Stayed 2 nights in Sep 2023
Response from Isabelle Vieira - Assistant to General Manager on Sep 11, 2023
Dear John, Thank you for taking the time to share your experience on Expedia. We greatly appreciate your positive feedback regarding our location and the colonial-style property. We always strive to provide exceptional value and an unforgettable experience to our guests. Your kind words are truly appreciated.We hope to have the pleasure of welcoming you back in the future.Warm regards, Isabelle Vieira - Assistant to General Manager

10/10 Excellent

sam

Liked: Cleanliness, staff & service, amenities
very good
Stayed 2 nights in Aug 2023
Response from Isabelle Vieira - Assistant to General Manager on Aug 22, 2023
Dear Sam, Thank you for your feedback. We're pleased to see that you had a positive experience. If there's anything specific you'd like to share or if you have any suggestions for improvement, please feel free to let us know. We hope to welcome you back in the future.Sincerely, Isabelle Vieira - Assistant to General Manager

10/10 Excellent

Marissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel grounds, easy access to everything. It is pricey, but every meal was excellent and being able to access the falls anytime was wonderful. The beds were also very comfortable. I would come back.
Stayed 2 nights in Aug 2023
Response from Isabelle Vieira - Assistant to General Manager on Aug 22, 2023
Dear Marissa, Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed the lovely hotel grounds, convenient access, and the exceptional meals. It's wonderful to know that you appreciated the comfort of our beds and the unique privilege of accessing the falls at any time. We truly value your recommendation, and we look forward to welcoming you back for another memorable experience.Sincerely, Isabelle Vieira - Assistant to General Manager

10/10 Excellent

Roger

Stayed 1 night in Aug 2023
Response from Isabelle Vieira - Assistente da Gerência Geral on Aug 17, 2023
Prezado Roger, Agradecemos pela sua avaliação máxima! Estamos felizes por proporcionar uma experiência memorável. Esperamos recebê-lo novamente em breve. Atenciosamente, Isabelle Vieira - Assistente da Gerência Geral