Standard Room, 1 King Bed, Accessible, Non Smoking

Reviews of Motel 6 Fort Worth, TX - White Settlement

2 out of 5
Motel 6 Fort Worth, TX - White Settlement
7960 West Freeway, Fort Worth, TX

Reviews

6.8
Rating 10 - Excellent. 49 out of 176 reviews" "
Rating 8 - Good. 46 out of 176 reviews" "
Rating 6 - Okay. 29 out of 176 reviews" "
Rating 4 - Poor. 19 out of 176 reviews" "
Rating 2 - Terrible. 33 out of 176 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

4.6/10

Amenities

6.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Polly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No hair dryer, even to borrow from the office. Long black hairs on each bed & by sink. Holes in bathroom wall from missing towel rack. Cigarettes burns in the comforters in our non-smoking room. Reserved single king, got double queen. Good water pressure, small shower head. Refrigerator in room. Room was quiet, heater worked. But F 35's from nearby military base fly close, early, & often.
Stayed 1 night in Oct 2023
Response from Nancy Y. on Nov 6, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Denise

Stayed 2 nights in Sep 2023

2/10 Terrible

Denise

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Mold behind the sink. Marijuana smoking in front of my door. People with noisy dogs.
Stayed 3 nights in Sep 2023
Response from Brand Experience Team on Sep 29, 2023
Hi Denise,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
This is a awesome place to stay. Nicely kept and very friendly staff
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 29, 2023
Hi Dale, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Marge

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Surroundings. We’re not clean.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 29, 2023
Hi Marge, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

2/10 Terrible

dorman

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
phone had no lines to it. tv remote did not work. bullet holes in bathroom door and living area wall. floor molding reap off wall. half of the lights did not work. toilet was not bolted down. did not show me having a reservation. manager was not friendly at all.
Stayed 3 nights in Sep 2023
Response from Nancy Y. on Sep 26, 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Terrible

Charles

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet was not cleaned, dead bugs on the floor which was not cleaned, not even a coffee maker provided, had worst experience. we vacated the very next day and find a better place for the next two nights.
Stayed 3 nights in Jul 2023
Response from Brand Experience Team on Aug 1, 2023
Hi Charles,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6

4/10 Poor

Gregory

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
TV didn't work, right next to interstate, people yelling outside all night, checked in was a 6'x6' square, no lobby, with the register be hind a 3" thick bullet proof glass. And this was at 4 in the afternoon.
Stayed 3 nights in May 2023
Response from Nancy Y. on May 23, 2023
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

8/10 Good

John

Liked: Staff & service
Good
Room could be cleaner but it got the job done
Stayed 1 night in May 2023
Response from Brand Experience Team on May 15, 2023
Hi John, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon.Safe TravelsLilith#Team6

6/10 Okay

HEATHER

Travelled with family, Travelled with pets
Liked: Cleanliness
Disliked: Amenities
THE ROOM LOOKED LIKE IT WAS BEING REMOSDELED AND NOT FINISHED. IT WAS CLEAN BUT THE BATHROOM DOOR WOULD NOT SHUT AND THE FIRST NIGHT THE AIR CONDITIONER WAS VERY LOUD. THEY FIXIED IT. WE HAD 4 PEOPLE IN THE ROOM AND 2 TOWELS
Stayed 2 nights in Apr 2023
Response from Brand Experience Team on Apr 24, 2023
Hi Heather,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

2/10 Terrible

Enrique

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Nancy Y. on Feb 22, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Poor

Lydia

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Police Abortion
So i wanted towels and they never beought any to me nor had any at the desk. I also had people i didnt know come over to my room with a stolen car and before the night was over, cops of millions were in the parking lot.
Stayed 1 night in Dec 2022
Response from Nancy Y. on Feb 22, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Linda

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing unique about this property. We did not have the proper amount of towels and zi had to walk back to the office to get more. The towels were dirty and very thin. I would not have used them to clean my floor. There were men hanging around the parking lot. I did not feel safe. I would not recommend this hotel.
Stayed 1 night in Oct 2022

2/10 Terrible

Linda

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was ordinary, nothing special
Stayed 1 night in Oct 2022

6/10 Okay

John

Travelled with family
Stayed 2 nights in Sep 2022
Response from Brand Experience Team on Oct 4, 2022
Hi John,Thank you for positively rating your stay!Lilith#Team6

8/10 Good

mariet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovated and good location.
Stayed 1 night in Aug 2022
Response from Brand Experience Team on Oct 4, 2022
Hi Mariet,Thank you for sharing your review. We are glad you enjoyed your stay! Lilith#Team6

4/10 Poor

Kathy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

2/10 Terrible

Hilda

Stayed 1 night in Jul 2022
Response from Brand Experience Team on Aug 11, 2022
Hi Hilda, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

10/10 Excellent

Ryan

Stayed 1 night in Jun 2022
Response from Brand Experience Team on Oct 4, 2022
Hi Ryan,Thank you for the perfect rating!Lilith#Team6

8/10 Good

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice & I will probably there on future trips.
Stayed 1 night in Apr 2022
Response from Brand Experience Team on May 12, 2022
Hi Vicky, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Kaur J. #team6

2/10 Terrible

oscar

Travelled with family
Disliked: Cleanliness, staff & service
The room is very dirty
Stayed 2 nights in Apr 2022
Response from Brand Experience Team on May 12, 2022
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

Melanie

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything worked and there were no holes in the walls or graffiti on the walls, no cigarette burns on the bathtub....
Stayed 1 night in Apr 2022
Response from Brand Experience Team on May 12, 2022
We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Kaur J. #team6

8/10 Good

Lacey

Liked: Staff & service, property conditions & facilities, room comfort
Relaxing
Our stay has been enjoyable a d pleasant so far. The office staff is VERY helpful and they are very sweet. Nothing negative to say about the motel.
Stayed 1 night in Mar 2022
Response from Nancy Y. on Mar 31, 2022
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y. #Team6

10/10 Excellent

Lacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Other than the loud guys late at night being loud throughout some of the nights this place is nice.
Stayed 2 nights in Mar 2022
Response from Nancy Y. on Mar 31, 2022
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly. Nancy Y. #Team6

10/10 Excellent

Laquita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely renovated and clean
Clean. Beautiful. New everything and lots of space. Staff was super nice. Only problem i hadwas the towels were dingy and its right by the highway so it is noise all day. Ohh sheet n cover was paper thin. So thin i can see thru it.
Stayed 2 nights in Mar 2022
Response from Brand Experience Team on Mar 15, 2022
Hi Laquita, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon. Safe Travels Lilith #Team6

4/10 Poor

Courtney

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was very dirty. There was not a blanket there was only a sheet. The electronics were plugged in incorrectly causing the light to turn on when the TV was off and vice versa. We fixed that ourselves. There were visibly intoxicated people all over the front of the property. Nothing was done about that. It was quite scary.
Stayed 1 night in Nov 2021
Response from Brand Experience Team on Dec 1, 2021
Hi Courtney, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

6/10 Okay

Paul

Disliked: Cleanliness
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok
Stayed 1 night in Jul 2021
Response from Brand Experience Team on Dec 1, 2021
Thank you for positively rating your stay! Lilith #Team6

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Decent place
Stayed 1 night in Jul 2021
Response from Brand Experience Team on Jul 28, 2021
Thank you for the perfect rating! Lilith #Team6

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Comforters looked dirty with burnt holes,curtains were ripped from what seemed also like burnt marks, i couldn't stay the night so i had to leave.
Stayed 1 night in Jul 2021
Response from Brand Experience Team on Jul 28, 2021
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Lilith #Team6

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Restroom dirt as hell. Room smelled even though i asked for Non smoking room.
Stayed 4 nights in Jun 2021
Response from Brand Experience Team on Jul 28, 2021
We are disappointed to learn that we fell short of your expectations. We take reports of poor housekeeping very seriously we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

2/10 Terrible

Myron

Disliked: Cleanliness, staff & service
Worst place ever
When I first got there the room I received was dirty had not been cleaned beds were not made a dirty towel by the sink a dirty towel in the bathroom floor in front of the toilet plus it wasn't the room that I booked after receiving the room I booked that morning at checkout time I checked out decided to call my credit card and noticed that they took money off my card after I had already paid cash
Stayed 1 night in Jun 2021
Response from Brand Experience Team on Jul 28, 2021
Hi Myron, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
There was a chair that had copious amounts of unknown body fluids soaked into it. It was the only chair in the room. The tub was dirty and did not function properly. There was a dog being abused in the parking lot. When I went to call the office it was closed No personnel on site. I had to call the police. People talking on thier phone loudly outside my door. A true horror show.
Stayed 1 night in Jun 2021
Response from Brand Experience Team on Jul 28, 2021
Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please us the Contact Us feature on our website to connect with us. Lilith #Team6

4/10 Poor

Verified traveller

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
I think we stumbled onto a drug dealer’s paradise—husband witnessed a deal go down. We got non-smoking, but I’m pretty sure I have lung cancer from one night of the residual smoke in that room. The sheets and bedspread were stained, there was a phone number written on the mirror that nobody bothered to take off, the remote didn’t work, the TV was very hard to use without it. There was hair in the bathtub. We’ve stayed in some pretty shabby/shady places before, but this ranks up there as one of the shadiest.
Stayed 1 night in Jun 2021
Response from Brand Experience Team on Jul 28, 2021
Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beyond filthy and nasty - worse than I've experienced in some 3rd world countries. The floors are not mopped - there was no mop on the service cart. The bedspread was visibly filthy & disgusting. Complete nightmare to be avoided. The positive reviews on yelp are fictitious as there is no way an average person would want to stay in this absolute dive. The location is being reported to Motel 6 corporate.
Stayed 2 nights in Jun 2021
Response from Brand Experience Team on Jul 28, 2021
On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Lilith #Team6

2/10 Terrible

Royce

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

2/10 Terrible

Jason

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was filthy filled with roaches and bed bugs staff where rude and unhelpful. Do not stay here
Stayed 1 night in May 2021
Response from Brand Experience Team on Jul 28, 2021
Hi Jason, Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please us the Contact Us feature on our website to connect with us. Lilith #Team6

2/10 Terrible

Verified traveller

Business traveller, Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
When we opened the door to our room, the door safety chain was non-existent. The smoke detector was lying on the dresser. The TV was on. When I turned the water on in the sink, the faucet strainer was missing & splashed water all over me. One of the bolts on the toilet seat was broken & the seat slid from side to side! Wasn't sure if our sheets were clean because they were extremely wrinkled!!! The cleanliness left a lot to be desired! Two female customers outside our room was screaming at each other with no response from the management! We would not recommend this property to anyone! We will not be staying at this Motel 6 again!!! Paid $63 for this experience!!!
Stayed 1 night in Mar 2021
Response from Brand Experience Team on May 13, 2021
On Behalf of Motel 6, we would like to apologize for the inconvenience you incurred while our guest. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Lilith #Team6

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Scary looking place for a family to stay at i was not satisfied... make sure u check the property out before u book
Stayed 2 nights in Mar 2021
Response from Brand Experience Team on May 13, 2021
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Loud dirty holes in blankets. A flea was on the bed and people were arguing almost every hour outside. No remote from front desk.
Stayed 1 night in Mar 2021
Response from Brand Experience Team on May 13, 2021
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My first night I had no television. There was holes in the wall and no smoke detector. I had a coffee maker but no cups. For the rooms they give I feel they are over charged
Stayed 2 nights in Mar 2021
Response from Brand Experience Team on May 13, 2021
We are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Check in was simple. The remote in the room was missing a battery & front desk gave me another one to use. The bathroom walls could use a wipe down/scrub down. The front door of my room may need a repair. Overall the room was not great but not horrible.
Stayed 1 night in Feb 2021
Response from Brand Experience Team on May 13, 2021
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Lilith #Team6

2/10 Terrible

Elizabeth

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was just horrible looking broken headband, bathroom wasnt clean had blood or poop smeared on the wall toilet was dirty , no soap just filthy
Stayed 1 night in Jan 2021
Response from Brand Experience Team on May 13, 2021
Hi Elizabeth, Thank you for taking the time to post your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. Please know the issues you describe are an exception to our guest commitment and as such, we apologize. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nasty room. The cover alone had so many burn holes it was ridiculus. The lady working was so rude and not helpful at all. I was so disgusted that I wanted to leave. Well apparently I couldnt get a refund so I just left anyway. Its pretty bad when you throw away money and leave all together. Very Dissapointed
Stayed 1 night in Jan 2021
Response from Brand Experience Team on Jan 22, 2021
On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while our guest We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Lilith #Team6

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was noisy. The staff that’s there doesn’t watch property. Kept having people. Walking by banging in the door. People hang out in parking lot like some kind of drug dealer. The cops were called twice by the people(customers) staying there. Staff is always off in the back. Not very friendly. Room smells bad. My husband got bit by bed bugs. Just was a horrible experience. I will never stay there again. I don’t recommend that place.
Stayed 1 night in Jan 2021
Response from Brand Experience Team on Jan 22, 2021
We take bed bugs reports very seriously and sincerely apologize for your experience. Please know that we are on high alert regarding all reports of pest and are mindful to monitor our rooms in order to address and treat for any issues if we discover them. Thank you again for bringing this matter to our attention, we appreciate your patronage, and ask that you connect with us directly to discuss further, please use the Contact Us Page on the Motel 6 website. Lilith #Team6

8/10 Good

Randall

Stayed 1 night in Dec 2020

2/10 Terrible

Grace, Texas

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The. Bed did not look like it had been changed, there was hair on the sheets. I would not use the tub, the fridge had old food in it. But the big problem was between 11:30 and 12:00 we were awakened to someone rattling our door. It kept up and got louder until the door opened up as far as the chain would allow. I called the office and they said it was a workman. Why I don’t know and why not knock and identify himself. I would not stay there again if we’re FREE.
Stayed 1 night in Dec 2020
Response from Brand Experience Team on Jan 22, 2021
Hi Grace, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Lilith #Team6

2/10 Terrible

DeArmond

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsanitary
I didn't take pictures but the first room they put me in had roaches in the tub and mold on the ceiling above the shower. Cigarette burns was the first thing I saw when I walked into the room.
Stayed 2 nights in Oct 2020
Response from Brand Experience Team on Nov 6, 2020
Hi DeArmond, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6