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Reviews of Surfside Resort

3.5 out of 5
Surfside Resort
1096 Scenic Gulf Drive, Miramar Beach, Miramar Beach, FL

Reviews

7.8

Good

Rating 10 - Excellent. 16 out of 34 reviews" "
Rating 8 - Good. 7 out of 34 reviews" "
Rating 6 - Okay. 5 out of 34 reviews" "
Rating 4 - Poor. 2 out of 34 reviews" "
Rating 2 - Terrible. 4 out of 34 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019
Response from Julia on Aug 20, 2019
Thanks for the 10/10, Nancy! We hope to see you back again!

6/10 Okay

Chris

Disliked: Cleanliness, property conditions & facilities
Disappointed
The Facility was average at best. The room was dirty and rundown. We will not do any further business there.
Stayed 2 nights in May 2019
Response from ResortQuest_NWFL on May 30, 2019
Thank you for leaving feedback about your stay, Chris. We're very sorry that your expectations were not exceeded during your vacation at Surfside. We hope you'll reconsider staying at Surfside.

10/10 Excellent

marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly condo owners Nice room Great location
Stayed 2 nights in Jan 2019

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2017

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, room comfort
Great location
The studio condo was nice, clean, nice view. Had an issue with the air conditioning system was not working, thank goodness there was a strong fan in the closet. they sent a repair person to fix it...day 3, 4 repairman finally worked great! To compensate me for the inconvenience they changed my check out time to 12pm. Still had a great time. Beautiful beaches, beach chair service, restaurant, beach bar, will definitely stay again.

6/10 Okay

Lisa, H, Indiana

Disliked: Staff & service, room comfort
Units vary widely by owner. Had to switch rooms..
Since condos are owned by superset people each unit is very different. Some really nice and some not!

10/10 Excellent

GINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice and qiet with a great view. Complementary beach chairs were a plus.

4/10 Poor

toschpdx, oregon city oregon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to beach? yes, resort? Not so much.
If you understand the definition of resort, you will recognize this is not a resort. The 7-11 spa is for show only and the restaurant is little more. Cheaper than others but a 3 star hotel at best. Like all the other failed buildings along the gulf constructed by corrupt contractors, it smells of mold. Staff are typical of panhandle Florida, from elsewhere. Good luck.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

10/10 Excellent

Ben, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Beach
Great location right on beach. The hotel provides beach chairs and umbrella which is great. My wife and I come back just about every year for a great time on the beach and great restaurants in the area.

2/10 Terrible

NRH, GULF SHORES, AL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO TUB-SHOWER NO COFFEE NOR HELP GETTING ANY 4 I
4 INCH HOLE IN ONE TOWEL BATHROOM DARK CHARGED 25 CENTS TO GET ICE FROM MACHINE HOW PETTY ONLY COFFEE TABLE TO EAT ON LOUSY EXPERIENCE CHARGED ME TO CLEAN AN ALREADY DIRTY ROOM(FOOD CRUMBS)

8/10 Good

Nakia, Nashville, TN

SurfSide
Room 201A had a great view of the ocean I would have preferred the room to be on a higher floor but it was still great. I was a little disappointed in the room not being cleaned daily and the fact that there is no tub in the room. Other than that it was a nice stay.

6/10 Okay

Kaleigh, Illinois

Satisfactory Place to Stay Close to the Beach
Finding a great hotel can be an exhausting process especially if you do not know the area. This complex was sufficient to meet the needs of my vacation stay. My room came with two chairs and an umbrella on the beach which was convenient and nice. The complex was quiet and had covered parking available for my car. There is a walkway over the road to the beach however you can easily walk across the road to get to the beach as the area is pedestrian friendly. I found my room to be clean, however the water pressure and temperature in the shower was somewhat bipolar as I was either burned to death or was frozen. For the price, I would probably stay here again in the future.

4/10 Poor

Verified traveller

Disliked: Staff & service
We asked for Tops L and was put at Surfside
Stayed on 16th floor which required elevator key and with 5 adults just was not enough keys. Had problems with refer door staying closed, maintenance man could not fix.

8/10 Good

Garry, Indianapolis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel /resort next to beach.
Everything was great about this hotel. It is a little different because it is a resort not a normal hotel. Therefore maids come when your stay is up and not before. This was not a problem for me as I had plenty of towels and no need for a room clean up everyday. The hotel was amazing. The view could not be beat as it overlooks the ocean. There is a great ramp walk way that goes from the pool/outside bar area over the busy street to lead to another on the beach bar and great access to the beach. The bar tenders were pro. The in hotel Crab restaurant was amazing and had great food and happy hour specials including fresh oysters steamed or not $5 for 12. Every Saturday is a fresh crayfish boil shipping in from Louisiana to the beachside bar. I will be back soon.

10/10 Excellent

Jan and John, Valparaiso, IN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room With A View
The room was beachfront and the view was fabulous. Plenty of parking, many nearby restaurants, and of course the beach across the street. Room was quiet until the last day ( empty unit next to us ). Did wonder why drinks at the beach bar were $1 higher on Monday than the rest of the week ( and price not related to Memorial Day Weekend ). But, regardless, we would definitely return. People were friendly, particularly residents of the building. Staff was helpful and courteous.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for anyone
Love the resort, very satisfied, will definitely stay again.

2/10 Terrible

Last Resort, Atlanta, GA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
you must be joking
it is *not* a hotel. So you will not be able to checkin at the location. You will be guided on a wild goose hunt to located your key, parking permit, and spam. Once you realize it is ResortQuest... I will never use them nor stay at this location again. To top it off the light fixture was hanging by wires... The neighbors were so loud at 2:00 am we had to call the police since ResortQuest can not do anything about it. I enjoy Destin, Seaside, and the area but I will never stay here or use ResortQuest again. A total sham.. Oh and while they advertised a moderate rate they added an $80 cleaning fee. There was no room service or maid services so that cleaning fee must be after we leave.. I should have stayed at Embassy or Marriott or any one of the actual resorts... this is *not* a resort....

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Great view but....
The view was beautiful! However, the check in was at a different location which was an inconvenience. The staff at the hotel were very friendly, however they were limited as the property management was the contact for any problems. Some of the basic items a hotel should have (ex. hair dryer) we had to purchase ourselves. The DVD rental machine was not working and we had a free coupon which we could not use. Overall, the experience was okay.

10/10 Excellent

healthyseniors, Wash DC

Liked: Cleanliness, staff & service, room comfort
Great Place for a Vacation
Stayed in 1112 and 1112A this August and last summer. Our family had a great time, with great amenities, spacious rooms, well equipped, comfortable beds, easy shopping and the best beach and beach facilities.

10/10 Excellent

Elena, Tennessee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time and awesome room.
The room was very clean and we had a great view of the ocean. People were very nice. The hotel was not far from shopping or places to eat. We just had to cross a small street to get to the beach and the beach was very clean. I will definitely try and go back next year. My family and I had an amazing time, even my one year old enjoyed the beach and playing in the water.

10/10 Excellent

Ember, Conyers, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will stay here every time I visit Destin...no matter what!
I cannot begin to express how extremely satisfied and impressed I was with the property and location! I can't believe this was only rated 3 stars! I just happen to stumble upon a pretty good deal on Expedia for this property, so I said why not? I rented one of the resort's timeshare units, which was very beautiful, clean, and had every amenity and luxury that was necessary. There was a beautiful wraparound balcony, to which every room had access, so I was able to walk out and enjoy the fresh air. The resort was directly on the beach (had to cross a small street, but that was it) and had its own private access to the beach. The property was also less than 2 minutes from the outlet center, grocery stores and restaurants. My cousin and I were able to walk to the grocery store, which was very enjoyable. It ended up being rainy and cloudy for the duration of the trip, but we so enjoyed our temporary "living space" so much that we hardly noticed. The only negative thing I could say is that there seemed to be construction going on at another resort next door, which was slightly annoying. On our last night, we had dinner in the resort restaurant, which had very good seafood and choices, and was not too pricey. My cousin and I enjoyed it so much that we are planning an extended family trip back to Destin--and the Surfside Resort!

10/10 Excellent

Mitchell, Valdosta, Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will Definitely Return
Will definitely be back again.

2/10 Terrible

Visitor From Atlanta, Atlanta, GA

Disliked: Cleanliness, staff & service, room comfort
Customer service is very bad. No response when reported problem with the floor tiles with moisture.
We were so excited about the trip. After spending so much money, we did not get any service. We had issue with the tiles and customer service did not bother to address it. Tiles were wet as if water is leaking. My kids were about to fall few times. Hotel management did nothing. Location was good. beach was good. Hotel is bad. They did not even provide free chairs in the beach like other hotels there.

2/10 Terrible

Anonymous

Disliked: Cleanliness, staff & service, room comfort
Buyers BEWARE!
I booked a room for 3 nights at SURFSIDE through orbitz. HOWEVER, upon check in I was informed that surfside was full, so they put us at Majestic Sun, which was next door. So not what we expected. Called Orbitz, of course they blamed the hotel so needless to say, we were charged $327 for a surfside room, and we actually got a HUGE step-down in quality to a majestic sun room & was charged the same price. Next time, I recommed to skip booking through Orbitz and contact the hotel directly. This was a horrible experience.

10/10 Excellent

Brenda, Louisville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Wonderful
The stay was fabulous and I am looking forward to next year. I loved all of the pool, the exercise room the walkway to the beach, the wonderful view. The location was perfect. I couldn't ask for more.

8/10 Good

TJ Super Grammy

Liked: Cleanliness, staff & service, room comfort
Fantastic vacation
We had a great vacation at Surfside Resort! The view from our balcony was breathtaking and very relaxing. There is a bridge to the beach, which made it alot easier with small children. The staff were very friendly and helpful. We recieved several coupons when we arrived, so we got to take the kids on a "Nemo" fishing boat and they actually caught fish! We also went snorkling, kayaking and even went on a dolphin cruise. We would not have been able to afford all of that without the coupons. We had a great time. Would definately plan on returning.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Molly, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK hotel
This was a clean hotel. One instance that was strange was that we ran out of toilet paper and the front desk told us that we needed to bring our own, apparently that person didn't know the rules. We had a room right by the elevators which was a bit noisy at night, however the view was amazing. I think it must have been spring break for high school kids which was a bit annoying at times due to the fact a lot of them were drinking, yelling, and screaming late at night.

8/10 Good

Cindy, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good time had by all
Hotel was in great location. Rooms were spacious and clean. The only negative was the parking for check-in and check-out. It was a circle roundabout one way direction and if you were just wanted to go to the parking deck you still had to drive through the roundabout to get to parking deck. There should be a separate entrance from check-in.

10/10 Excellent

Lisa, New Orleans, LA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely the nicest Condo ever!
I was quite impressed to find this wonderful Condo even nicer than it looked on the website. Floor to ceiling sliding glass doors throughout to bring in the ocean sound and breeze was an added delight. Clean, clean, clean. What an enjoyable trip.

10/10 Excellent

Shayna, Rincon, Ga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
would like to visit again.
Great resort w/ skywalk access to beach. Impressed!!