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The only complaint I have would have been the shower in the bathroom sprays water all other the floor when done showering. Everything else was almost perfect
Alexander
Stayed 3 nights in Apr 2024
Response from GM on Apr 15, 2024
Alexander, we appreciate you choosing us and for taking the time to leave your comments. We were glad to hear you enjoyed your overall visit; however, we do apologize for the difficulties you experienced with the shower head. This will be addressed appropriately, and we appreciate your patience. Thank you once more for your comments, and we hope to have another opportunity to welcome you again soon.Regina SamyGeneral Manager
6/10 Okay
Jermaine
Travelled with family and small children
Apr 7, 2024
Liked: Staff & service
Hotel is in a great location. Right across the street from the beach, walking distance to lots of stores and restaurants. The hotel itself is a bit dated and needs some updating. The hallway carpets were heavily stained. The room I had was aging, but large and comfortable. There is also a nice pool. Staff was friendly as well. Overall it was just OK
Jermaine
Stayed 4 nights in Apr 2024
Response from GM on Apr 8, 2024
We appreciate you choosing us and for taking the time to leave your comments, Jermaine. We were glad to hear about the enjoyable aspects of your visit; however, we apologize for any disappointment caused by the condition of your room and the hall carpet. These matters will be addressed appropriately, and we appreciate your patience. Thank you once more for your comments, and we hope to have another opportunity to welcome you again soon.Regina SamyGeneral Manager
4/10 Poor
Aretha
Apr 5, 2024
We stayed Monday- Friday. Water was not hot in the shower the first night. Maintenance fixed it the next day and the following day the water in the shower was cold again. No one came back to see if the water was still hot.
Aretha
Stayed 4 nights in Apr 2024
Response from Manager on Apr 5, 2024
Dear Aretha,Thank you for taking the time to leave your review. Please accept our apologies for the difficulty you experienced with the water temperature. We understand how important a refreshing shower is, and we apologize for any frustration this caused you. It is disappointing to hear that despite our efforts to resolve this, the issue persisted, and we understand how uncomfortable that must have been. Thank you for bringing this to our attention; we will discuss this with our maintenance team to prevent similar concerns in the future. We hope your experience was pleasant overall, and we would welcome the opportunity to make your next visit with us perfect.Regina SamyGeneral Manager
Hotel is amazing so is the staff, I booked this hotel because it was so close to the beach and can just walk there and back, but then came to find out that you only get a very tiny space for public beach which has very limited space. so ended up driving to the henderson beach state park paying $6 every entry. But overall my experience with my stay was amazing and would stay there again!
Julius Caesar
Stayed 4 nights in Mar 2024
Response from GM on Apr 3, 2024
We appreciate you choosing us and for taking the time to leave your comments, Julius. We were glad to hear about the enjoyable aspects of your visit; however, we apologize for the difficulties you experienced due to the limited beach availability near our hotel. We certainly understand your disappointment and appreciate your patience. Thank you once more for your comments, and we hope to have another opportunity to welcome you again soon.Regina SamyGeneral Manager
The property was nice but it is dated. The outside areas clean, breakfast good. The carpet in the hallways old and furnishings dated. There is no beach access. You have to walk to a public access.
Celia
Stayed 2 nights in Mar 2024
Response from GM on Apr 3, 2024
Thank you for sharing your experience with us, Celia. We are pleased to know you enjoyed so many aspects of your stay. However, we apologize that our location and the age of our property did not meet your expectations. It was a pleasure having you as our guest, and we hope to have another opportunity to host you anytime you are in the area. We wish you all the best with your travels.Regina SamyGeneral Manager
6/10 Okay
William
Mar 29, 2024
Nice room but the property is very average. Also, you have to use the public beach access which is a short walk.
William
Stayed 5 nights in Mar 2024
Response from Manager on Mar 29, 2024
Dear William,Thank you for being our guest and taking the time to comment about your stay. While we are pleased to hear your stay was good overall, we regret not exceeding your expectations. Please accept our apologies for any inconvenience you experienced. We hope you will give us another opportunity to provide you with a perfect experience the next time your travels bring you this way.Regina SamyGeneral Manager
10/10 Excellent
gregory
Mar 25, 2024
gregory
Stayed 1 night in Mar 2024
Response from GM on Apr 15, 2024
Gregory, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We appreciate your choice to stay with us at Hampton Inn & Suites Destin, and we hope to welcome you back again soon!Regina SamyGeneral Manager
Young, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We appreciate your choice to stay with us and hope to welcome you back again soon!Regina SamyGeneral Manager
In the entry folder, you need to be more professional, it is tourism, don't think it is something different. Professional and more pleasant.
Jose
Stayed 3 nights in Mar 2024
Response from GM on Mar 24, 2024
Jose, thank you for your feedback regarding your stay. Although we are pleased to see that you enjoyed your stay with us, please accept our apologies if our associates were not responsive to your needs. We strive to deliver exceptional service; therefore, we sincerely regret this was not your experience. We have shared your comments with the appropriate individuals, and we hope you will give us another opportunity to prove that we are committed to providing outstanding hospitality.We look forward to welcoming you again soon.Regina SamyGeneral Manager
Michael, thank you for the great review of Hampton Inn & Suites Destin. We are thrilled to read about your fantastic stay and how much you enjoyed our hospitality. We work hard to deliver an excellent experience for all of our guests, and we appreciate you recognizing our friendly and devoted staff. Thank you again; we look forward to welcoming you back soon.Regina SamyGeneral Manager
Dear Stephen,It was a pleasure reading about the excellent service you received from us at Hampton Inn & Suites Destin. Everything we do is aimed at providing an excellent experience for our guests, so thank you for taking the time to acknowledge our efforts. Our team will certainly be delighted to hear of your kind remarks. Thank you for being our guest, and we hope you will choose us again.Regina SamyGeneral Manager
4/10 Poor
Christopher
Travelled with group
Mar 14, 2024
Disliked: Staff & service
Front desk staff at checkin was unpleasant, unhelpful, unaccommodating, and unwelcoming.
It is their job to friendly manner and check them in with a smile. This was not the case at this hotel.
Christopher
Stayed 1 night in Mar 2024
Response from GM on Mar 14, 2024
Christopher, thank you for your feedback regarding your stay. We hope you will accept our sincere apologies if our associates did not display the friendly hospitality we are known for. We strive to deliver exceptional service; therefore, we sincerely regret this was not your experience. We will be discussing this matter with our front desk team, and we hope you will give us another opportunity to prove that we are committed to providing outstanding hospitality.We look forward to welcoming you again soon.Regina SamyGeneral Manager
Marlen, we appreciate you taking the time to write a review about your visit to Hampton Inn & Suites Destin. It is a pleasure to know how much you enjoyed our relaxing accommodations in addition to our devoted associates. Thank you for choosing us, and we hope to have a chance to host you again in the future. Regina SamyGeneral Manager
Clean property in a walkable location. The breakfast was a little limited, but nothing earth-shattering.
Daniel
Stayed 3 nights in Mar 2024
Response from GM on Mar 12, 2024
Daniel, thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours regarding our breakfast selections. We are continually striving to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit.Regina SamyGeneral Manager
Overall moderate to poor experience. Great location, easy walk to the beach, nice looking building. However, in our room the air conditioner barely worked and made an awful noise all night and day. I found the bed and pillows pretty uncomfortable. We also ran out of shower gel halfway through our week stay and it was never refilled.
Steven
Stayed 7 nights in Mar 2024
Response from GM on Mar 12, 2024
Steven, thank you for taking the time to share about your recent visit. While it is a comfort to know you enjoyed our convenient location, we do apologize for any discomfort caused by your air conditioning unit in addition to the condition of your bedding. We are grateful for each of your comments and hope you will give us another chance to provide you with a better experience the next time your travels bring you this way. Regina SamyGeneral Manager
This is our 3rd visit to this particular property in 5 years. However this trip we were disappointed. The property is really showing wear. When doors & walls are knicked and the carpet is worn and bubbling it does not feel clean. I saw staff cleaning the 1st floor most days. However, it just doesn't seem clean when everything is so worn.
kimberly
Stayed 5 nights in Feb 2024
Response from Manager on Mar 9, 2024
Dear Kimberly,Thank you for choosing to stay at our hotel on your recent visit to Destin. We seek to provide every guest with the highest level of hospitality to ensure they enjoy their time with us. Therefore, we regret not meeting all of your expectations. The upkeep and modernization of our property is an ongoing project for our hotel, and we will share your feedback for future improvements. We value your business and hope you will revisit the next time you are in the area. Regina SamyGeneral Manager
Dear Jim,Thank you for taking the time to provide feedback. We are pleased that you enjoyed your time here overall, and we appreciate your observations on how we can better your experience. Our standards are high, not only in service but also in maintaining the overall look and feel of our hotel, and we will gladly share your feedback with the appropriate individuals. We hope you will give us another opportunity on your next visit to Destin. Regina SamyGeneral Manager
8/10 Good
Steven
Mar 7, 2024
Liked: Cleanliness
Disliked: Staff & service
2 elevators 1 was down for the first couple days, house keeping failed to make up bed and put clean towels out even after we asked about having our room cleaned. Most of the staff does not speak or understand English.
Steven
Stayed 3 nights in Mar 2024
Response from GM on Mar 7, 2024
Steven, thank you for taking the time to rate your recent visit. While we're pleased to know you had an overall pleasant stay, we do apologize for any disappointment you experienced with our housekeeping and elevator service. We certainly understand your sentiment and hope you will give us another chance to provide you with a better experience the next time your travels bring you this way. Regina SamyGeneral Manager
8/10 Good
Corey
Mar 3, 2024
Corey
Stayed 1 night in Mar 2024
Response from GM on Mar 24, 2024
Corey, thank you for being our guest and rating your visit! We work hard to deliver an excellent experience for all of our guests, and we appreciate you recognizing our efforts. Thank you again; we look forward to welcoming you back soon.Regina SamyGeneral Manager
We enjoyed being close to the beach. Our room was clean, comfortable bed, and unbelievably quiet.
Colleen
Stayed 2 nights in Feb 2024
Response from GM on Feb 28, 2024
Colleen, thank you for the great review of Hampton Inn & Suites Destin. We are thrilled to read about your fantastic stay and how much you enjoyed our tranquil accommodations. We work hard to deliver an excellent experience for all of our guests, and we appreciate you recognizing our convenient location and spotless amenities. Thank you again; we look forward to welcoming you back soon.Regina SamyGeneral Manager
Stephanie, it was a pleasure to read your review and we appreciate you mentioning how much you enjoyed your stay. We are glad that our location was perfect for your needs and helped make your trip to Destin a total success. Thank you for choosing Hampton Inn & Suites Destin, and we look forward to providing you with another exceptional stay.Regina SamyGeneral Manager
10/10 Excellent
Michael
Feb 26, 2024
Liked: Staff & service
It was kept up
Michael
Stayed 4 nights in Feb 2024
Response from GM on Feb 27, 2024
Michael, thank you for your kind words about the cleanliness of our hotel. We are delighted to know that you had an excellent stay. We are especially glad your room provided the comforts you expected and that you enjoyed our fresh and clean accommodations. Thank you for recommending Hampton Inn & Suites Destin to future guests; we look forward to welcoming you back soon.Regina SamyGeneral Manager
Randall, thank you so much for the perfect five-star rating! We couldn't be happier knowing you enjoyed you recent visit! We are grateful for your choice to stay with us and hope to welcome you back again soon!Regina SamyGeneral Manager
Barbara, thank you so much for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We appreciate your choice to stay with us and hope to welcome you back again soon!Regina SamyGeneral Manager
10/10 Excellent
Michelle A
Feb 24, 2024
Proximity to beach
Michelle A
Stayed 1 night in Feb 2024
Response from GM on Feb 26, 2024
Michelle, thank you for your kind words and the perfect five-star rating! We couldn't be happier knowing you appreciated our proximity to the beach! We are grateful for your choice to stay with us and hope to welcome you back again soon!Regina SamyGeneral Manager
Dear Henry,We are delighted you enjoyed your stay at Hampton Inn & Suites Destin. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. It was our pleasure accommodating you, and we look forward to your next visit with us.Regina SamyGeneral Manager
10/10 Excellent
Jennifer
Feb 22, 2024
Jennifer
Stayed 2 nights in Feb 2024
Response from GM on Mar 20, 2024
Jennifer, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We appreciate your choice to stay with us and hope to welcome you back again soon!Regina SamyGeneral Manager
10/10 Excellent
STEPHEN
Travelled with partner
Feb 13, 2024
Liked: Amenities
Close to beach and great food.
STEPHEN
Stayed 8 nights in Dec 2023
Response from GM on Feb 15, 2024
Stephen, it was a pleasure to have you with us and we appreciate you mentioning how much you enjoyed our proximity to the beach and delicious dining options. We are glad to hear that our location was perfect for your needs and helped make your trip to Destin a total success. Thank you for choosing Hampton Inn & Suites Destin, and we look forward to providing you with another exceptional stay.Regina SamyGeneral Manager
Michael, thank you for mentioning how much you enjoyed our proximity to all that Destin has to offer. We are glad that our location was perfect for your needs and helped make your trip a total success. Thank you for choosing Hampton Inn & Suites Destin, and we look forward to providing you with another exceptional stay.Regina SamyGeneral Manager
Dear Alain,Thank you for choosing Hampton Inn & Suites Destin. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits with you. Regina SamyGeneral Manager
Convenient beach access, clean room and facilites, decent breakfast.
Skye
Stayed 2 nights in Jan 2024
Response from GM on Jan 15, 2024
Skye, thank you for your kind words about our hotel. We are delighted to know that you had an excellent stay. We are especially glad your room provided the comforts you expected and that you enjoyed our fresh and clean accommodations. Thank you for recommending Hampton Inn & Suites Destin to future guests; we look forward to welcoming you back soon.Regina SamyGeneral Manager
Mary, thank you for the great review of Hampton Inn & Suites Destin. We work hard to deliver an excellent experience for all of our guests, and we appreciate you recognizing our our team's efforts. Thank you again; we look forward to welcoming you back soon.Regina SamyGeneral Manager
10/10 Excellent
Bobby
Jan 12, 2024
Bobby
Stayed 1 night in Jan 2024
Response from Manager on Jan 13, 2024
Dear Bobby,On behalf of our team, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We look forward to many more visits to Hampton Inn & Suites Destin.Regina SamyGeneral Manager
10/10 Excellent
Angela
Travelled with family, Travelled with family and small children
From the first employee to the last, we encountered nothing but friendly people! Our room was clean, the breakfast was great, the view was beautiful (we picked the partical ocean view), the walk to the ocean was short, every staff was kind, etc. I cannot say enough about how great our stay was. I would recommend and definitely stay again!
Angela
Stayed 3 nights in Jan 2024
Response from GM on Jan 12, 2024
Angela, thank you for the great review of Hampton Inn & Suites Destin. We are thrilled to read about your fantastic stay and how much you enjoyed our beautiful views and friendly hospitality. We work hard to deliver an excellent experience for all of our guests, and we appreciate you recognizing our dedication and attention to detail. Thank you again; we look forward to welcoming you back soon.Regina SamyGeneral Manager
Location is the only reason to stay here. Right in the middle of Destin it’s so easy to get around. The Back Porch restaurant and public beach access within a 2-minute walk. The downside is that it’s very outdated. Carpets in room and hall are old and it shows. Doors and walls beat up. Hot water takes forever. Electric outlets are slow to charge devices. Staff not overly friendly but efficient.
Jennifer
Stayed 5 nights in Jan 2024
Response from GM on Jan 12, 2024
Jennifer, thank you for sharing your review of our hotel. We are pleased that you enjoyed your overall stay, with the exception of the conditional issues you experienced. We do apologize for any inconvenience this caused, and we are grateful for your candid feedback. We hope to have another opportunity to welcome you back on your next visit to Destin.Regina SamyGeneral Manager
Ollie, thank you for the perfect ten rating! We couldn't be happier knowing you enjoyed your stay with us at Hampton Inn & Suites Destin to the fullest. We hope to welcome you back again soon!Regina SamyGeneral Manager
10/10 Excellent
Vytautas
Jan 7, 2024
Vytautas
Stayed 1 night in Jan 2024
Response from GM on Jan 8, 2024
Vytautas, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay with us at Hampton Inn & Suites Destin to the fullest. We hope to welcome you back again soon!Regina SamyGeneral Manager
Carlos, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay with us at Hampton Inn & Suites Destin to the fullest. We hope to welcome you back again soon!Regina SamyGeneral Manager
Bob, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay with us at Hampton Inn & Suites Destin to the fullest. We hope to welcome you back again soon!Regina SamyGeneral Manager
Friendly staff throughout the stay. Our room was very nice and clean, although the couch cushions were stacked on the ottoman, the minifridge wasn't cold enough for food storage, and we didn't have any towels or towelettes (an easy fix). Breakfast was nice, and overall, we enjoyed our stay.
Jade
Stayed 1 night in Dec 2023
Response from GM on Jan 3, 2024
Jade, thank you for the great review of Hampton Inn & Suites Destin. We are thrilled to read about your fantastic stay and how much you enjoyed our hospitality. We work hard to deliver an excellent experience for all of our guests, and we appreciate you recognizing our friendly and devoted staff. We do, however, apologize for any oversights there may have been in the preparation of your room and hope this did not overly detract from an otherwise pleasant stay. Thank you again; we look forward to welcoming you back soon.Regina SamyGeneral Manager
Toilet was clogged and tub did not drain. I would NEVER recommend this hotel to anyone!
Todd
Stayed 1 night in Dec 2023
Response from GM on Jan 3, 2024
Todd, thank you for taking the time to review our hotel. We sincerely apologize for any difficulty you encountered with the plumbing in your guest room. Thank you for bringing these matters to our attention so we can take proper action to ensure they are not repeated. We hope you will consider giving us a second chance, as we are confident that we will perform to the high standards you deserve. We appreciate you choosing us for your visit to Destin, and we wish you all the best with your travels.Regina SamyGeneral Manager
Dear Jane,Thank you for your kind rating! We are glad you had such a positive experience during your time at Hampton Inn & Suites Destin, as we are committed to providing exceptional service to each and every guest. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Regina SamyGeneral Manager
Checking in the young lady was really unwelcoming like she really didn’t wanted to be at the job
Jessenia
Stayed 1 night in Dec 2023
Response from GM on Dec 31, 2023
Jessenia, thank you for your feedback regarding your stay. While we're comforted knowing you enjoyed your overall visit, please accept our apologies if our associates did not welcome you with the friendly hospitality we aim to deliver for each of our guests. We will discuss your comments with the appropriate individuals, and we hope you will give us another opportunity to prove that we are committed to providing outstanding hospitality.We look forward to welcoming you again soon.Regina SamyGeneral Manager
It was very well located east access to beach, food, or drinks the breakfast was very good and the unlimited coffee was a plus Only complaint I have is that the hallways were extremely hot even I’m mid Dec it was unbearable to walk down halls but other then that I would def come back on another vocation
Paula
Stayed 3 nights in Dec 2023
Response from GM on Dec 29, 2023
Paula, thank you for the lovely review of Hampton Inn & Suites Destin. Our delicious hot breakfast buffet is popular with our guests, and we are pleased that this added to the enjoyment of your stay! Please accept our apologies, however, for any discomfort caused by the temperature in the hallway. Be assured this is not typical and we are working to resolve this matter promptly. We appreciate your feedback and look forward to hosting you again the next time you are in the area.Regina SamyGeneral Manager
10/10 Excellent
Deyante
Dec 22, 2023
Deyante
Stayed 1 night in Dec 2023
Response from GM on Dec 24, 2023
Deyante, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We hope to welcome you back again soon!Regina SamyGeneral Manager
Melvin, thank you for the great rating! We couldn't be happier knowing you enjoyed your stay here at Hampton Inn & Suites Destin. We hope to welcome you back again soon!Regina SamyGeneral Manager
The staff was extremely friendly and the rooms clean. The atmosphere was very welcoming.
John
Stayed 1 night in Dec 2023
Response from GM on Dec 20, 2023
John, thank you for the great review of Hampton Inn & Suites Destin. We are thrilled to read how much you enjoyed our spotless rooms and friendly hospitality. We work hard to deliver an excellent experience for all of our guests, and we appreciate you recognizing our friendly and devoted staff. Thank you again; we look forward to welcoming you back soon.Regina SamyGeneral Manager
Our stay was way more than we expected. Our room was spectacular, the bed was just right, I slept so comfortable that I was laughing in my sleep, my husband band said he woke up and thought I was on the phone with someone. The staff were very helpful. The water pressure from the shower was just right. My next mini vacation will be there again.
Dianne
Stayed 2 nights in Dec 2023
Response from Manager on Dec 18, 2023
Dear Dianne, We are delighted you chose to stay with us at Hampton Inn & Suites Destin. We want to be a true home away from home for our guests, so it is a pleasure to know how much you enjoyed our relaxing accommodations in addition to our devoted associates. Thank you for taking time out of your busy day to recognize our efforts. We hope to have the opportunity to welcome you again soon.Regina SamyGeneral Manager
10/10 Excellent
Larraine, Glenview
Dec 17, 2023
Larraine
Stayed 1 night in Dec 2023
Response from GM on Dec 20, 2023
Larraine, thank you for the perfect five-star rating! We couldn't be happier knowing how much you enjoyed your recent trip. Thank you for choosing us, and we hope to have a chance to host you again in the future. Regina SamyGeneral Manager
Stayed there one night and cant complain. Its was clean. The beach was less then 10 minute walk.
Leonardo
Stayed 1 night in Dec 2023
Response from Manager on Dec 17, 2023
Dear Leonardo,Thank you for your kind words about our hotel. We are delighted to know that you had an excellent stay. We are especially glad your room provided the comforts you expected and that you enjoyed our fresh and clean accommodations. Thank you for recommending Hampton Inn & Suites Destin to future guests; we look forward to welcoming you back soon.Regina SamyGeneral Manager