Hi Peter,Thank you for sharing your review with us.We are pleased to hear that you enjoyed most aspects of your stay. Your rating is valuable to us as they help us recognize our strengths and identify areas for improvement. We are constantly striving to ensure that our guests feel welcomed and satisfied throughout their stay. We are glad to have been a part of your travel convenience and made your experience enjoyable.We greatly appreciate the time you took to rate our hotel. It is important to us, and we will use it to enhance our services and amenities. We look forward to your next visit, and we are committed to providing an even better experience that exceeds your expectations.We appreciate your support, and we can't wait to welcome you back in the future.

Hello Phong,We're glad to hear you had a fantastic stay with us! Should you have any further comments or suggestions, please do not hesitate to contact us. We look forward to welcoming you back soon!

Hi Wanderson,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hello Lilliana,We appreciate you sharing your feedback with us. If there are any specific details you would like us to address or discuss further, please feel free to contact our management team directly. Thank you for staying with us.

Hello Paula, We appreciate your feedback on our check-in process and will take it into consideration for future improvements. Our staff is always available to assist guests with any needs that may arise during their stay. Feel free to reach out to our management team with any further concerns or suggestions.

Hello Jill,We're glad to hear you found our rates were good value for your stay. Your satisfaction is important to us. We appreciate your feedback and hope to welcome you back in the future.

Hello Sandra,We appreciate you sharing your feedback with us. We encourage guests to reach out to the management team directly to address any concerns so we can work towards enhancing the overall guest experience.

Hello Gary,Thank you for taking the time to review our hotel. We're glad you had a pleasant experience with us. Your feedback is valuable to us as we strive to provide all our guests with a positive stay. We hope to welcome you back in the future for another enjoyable visit.

Hello Mileivi, We appreciate you choosing our hotel for your stay. If you have any feedback to share, please don't hesitate to reach out to us. We hope to welcome you back in the future for an improved experience.

Hello Annie, We're glad to hear you chose to stay with us. Should you have any feedback to share, please reach out to us so we can address any concerns. Your satisfaction is our priority.

Hi Shawn,We are sorry to hear about your experience during your stay at our hotel. We understand the seriousness of this issue and the inconvenience and expense it can cause.We take reports like this very seriously, and we have strict protocols in place as soon as they are brought to our attention. Our team will immediately conduct a thorough inspection of the affected room and take appropriate measures to resolve the problem.We apologize for any financial burden you incurred as a result of this situation. Please be assured that we will do everything possible to prevent a recurrence of this issue. We value your feedback and want to assure you that we take the cleanliness and comfort of our rooms very seriously.If there is anything else we can do to assist you or if you have any further feedback to share, please do not hesitate to let us know. We genuinely apologize for the inconvenience caused and appreciate your understanding.

Hi Bessie,Thank you for taking the time to provide feedback on your recent stay with us.We apologize for any inconveniences or shortcomings you experienced during your time at our hotel. It is disheartening to hear that we fell short of meeting your expectations, and we regret any discomfort or inconvenience caused.Our team strives to provide excellent service and support to our guests, and we hope that they were able to address and assist you with any issues that arose during your stay. We genuinely value your patronage and would be grateful for the opportunity to welcome you back in the future. We are committed to providing a far superior experience, and we would like the chance to demonstrate our dedication to your satisfaction.We sincerely hope to have the opportunity to provide you with a greatly improved stay in the future.

Hi Susan,Thank you for sharing your review with us.We are pleased to hear that you enjoyed most aspects of your stay. Your rating is valuable to us as they help us recognize our strengths and identify areas for improvement. We are constantly striving to ensure that our guests feel welcomed and satisfied throughout their stay. We are glad to have been a part of your travel convenience and made your experience enjoyable.We greatly appreciate the time you took to rate our hotel. It is important to us, and we will use it to enhance our services and amenities. We look forward to your next visit, and we are committed to providing an even better experience that exceeds your expectations.We appreciate your support, and we can't wait to welcome you back in the future.

Hi Arthur,Thank you for sharing your feedback about our hotel. We appreciate your comments and take them seriously as we continuously strive to improve our guests' experiences.We understand that the age of the property and its fixtures may not have met your expectations. While we have made efforts to maintain and upkeep the property, we acknowledge that upgrading certain fixtures would enhance the overall experience for our guests. We value your feedback and will take it into consideration as we plan future renovations and improvements.Thank you for your understanding, and we appreciate your patronage. If there is anything else you would like to share or if there is any way we can make your stay more enjoyable, please do not hesitate to let us know.We hope to have the opportunity to welcome you back in the future and provide you with an enhanced and satisfying experience.

Hi Ildelisa Montes de,Thank you for sharing your feedback about your recent stay at our hotel. We are sorry for the issues you encountered upon check-in, including the wet floor and the presence of individuals engaging in inappropriate behavior in the parking lot. This is certainly not the kind of environment we strive to provide for our guests, and we apologize for any discomfort or concern caused. We will investigate these incidents and take appropriate action to ensure such occurrences are prevented in the future.The safety and security of our guests and their belongings are of utmost importance to us. We apologize if you felt uneasy about leaving your car unattended. We will review our security measures and consider any necessary improvements to provide a safer environment for our guests.We understand that your experience fell far below your expectations. We value your feedback as it helps us identify areas for improvement. If there is anything else you would like to share or if there is any way we can make it right, please do not hesitate to let us know.Thank you for bringing these matters to our attention, and we hope to have the opportunity to regain your trust and provide you with a more satisfactory experience in the future.

Hi Ryan,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hi Thomas,Thank you for your feedback regarding the breakfast offerings at our hotel. We apologize for the lack of protein options at the breakfast bar during your stay. We understand that having a balanced and nutritious breakfast is important to our guests, and we strive to provide a variety of options to accommodate different dietary preferences and needs.We will review our breakfast offerings and consider incorporating more protein-rich options to ensure a more well-rounded selection. Your feedback is invaluable to us, and we will use it to enhance our breakfast offerings and provide a better experience for our guests.Thank you again for bringing this matter to our attention, and we hope to have the opportunity to welcome you back in the future and provide you with an improved breakfast experience.

Hi Dawna,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hi Paul,Thank you for choosing to stay at our hotel and for sharing your feedback with us. We are delighted to hear that you had a positive experience overall and that our staff was professional and responsive to your needs. We also appreciate your kind words about the cleanliness of our rooms and public areas.We apologize for any shortcomings in the maintenance work, particularly in regards to caulking and crown molding. While these issues may be purely cosmetic and do not affect functionality, we take your feedback seriously and will address these matters to ensure a more aesthetically pleasing environment for our guests.We are pleased to hear that you found the room, furniture, and plumbing to be comfortable. We understand the importance of a good night's sleep, and it's wonderful to know that our bed provided you with the best comfort during your five-day hotel stay.We appreciate your feedback regarding the breakfast options. While we offer a variety of items such as cereal, yogurt, and fruit, we understand that having more warm options would enhance the breakfast experience. We will take your comments into consideration as we continue to improve our offerings.We are glad that our location, set back from the main road, provided a quieter environment for you. It's also wonderful to know that you consider us your first choice and find our hotel to be a great value for the money.Thank you again for your feedback and for considering us for future stays. We look forward to welcoming you back and providing you with an even better experience.

Hi Laura,We're delighted to hear that you found the room to be very clean and fully stocked during your stay. Maintaining a high standard of cleanliness is essential to us, and we strive to ensure that our guests have a comfortable and enjoyable experience. It's great to know that we met your expectations in this regard. Thank you for sharing your positive feedback, and we hope to have the opportunity to welcome you back in the future.

Hi Ronald,Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate you bringing these concerns to our attention.We are sorry that you were not initially provided with the accessible room you had requested. We understand the importance of meeting our guests' specific needs, especially when it comes to accessibility requirements. We apologize for any confusion or oversight in this matter.We regret that the elevator was out of service during your stay, which further compounded the inconvenience for you as a wheelchair user. We understand the importance of functional and accessible elevators, and we apologize for the inconvenience caused by its unavailability.Regarding the additional charge for the accessible room, we apologize for any confusion or lack of clarity in our pricing policies. We will review our procedures to ensure that our guests are fully informed about any potential additional charges associated with accessible rooms.We value your feedback, and we will use it to improve our services and facilities to provide a more seamless and accommodating experience for all our guests.Thank you for bringing these matters to our attention. We regret that we were unable to meet your needs during your stay. We hope you will reconsider and give us another opportunity to provide you with a significantly improved experience in the future.

Hi Brian,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hi Alexei,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hi Brenda,Thank you for your feedback about your recent stay at our hotel. We understand that the virtual check-in process may have felt impersonal without anyone physically present to assist you. We apologize for any discomfort or confusion this may have caused. We value your feedback and will review our check-in procedures to ensure that they provide a more personalized and welcoming experience for our guests.As for the processing of the 100 deposit credit, we understand that this was an inconvenience for you, and we apologize for any frustration it may have caused. We will review our procedures to expedite the processing time in the future.We are sorry to hear that the employees you interacted with had limited English proficiency. Clear communication is essential. We will address this issue with our team and provide additional training to ensure effective communication with all our guests.Regarding the pool, maintaining a clean and enjoyable pool area is important to us, and we regret that it did not meet your expectations. We will address this matter with our maintenance team to ensure that the pool is properly cleaned and maintained at all times.We understand the importance of proper hygiene and convenience, and we apologize for any inconvenience caused by the absence of tongs at breakfast. We will ensure that tongs are provided for guests to handle the bread, muffins, and croissants.On a positive note, we're glad to hear that the cleaning crew did a good job, and your room was clean. We appreciate your recognition of their efforts, and we will share your feedback with them.Thank you for your feedback, as it helps us identify areas for improvement. We value your support and hope to have the opportunity to provide you with a more positive experience in the future.

Hi Brenda,Thank you for sharing your feedback about your recent stay at our hotel. We're glad to hear that you found our pillows nice and the beds comfortable. Providing a comfortable sleep experience is important to us, and we're pleased that it contributed to your overall satisfaction.We apologize if the check-in process was different for you as it was your first online check-in experience. We understand that new processes can sometimes be unfamiliar, and we appreciate your understanding and patience. We continually strive to improve our check-in procedures to make them as smooth and convenient as possible for our guests.While we understand that your stay was not exceptional, we appreciate your honest feedback. We value your support and hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

Hi Kathy,Thank you for providing feedback about your recent stay at our establishment. We apologize for the inconvenience and frustration you experienced with the size and layout of the bathroom in your room.We understand that a cramped bathroom can make it difficult to navigate and impact the overall comfort of your stay. We apologize for any inconvenience caused by having to step into the shower to open and close the bathroom door. Your feedback is valuable to us, and we will take it into consideration as we assess the layout and design of our bathrooms to improve functionality and guest comfort.We appreciate your understanding and patience as we work towards making improvements. We value your patronage and hope to have the opportunity to provide you with a more satisfying experience in the future.

Hello Roberto, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

Hello julian, We are sorry to hear about your experience. Your feedback is important to us, and we will share it with our team for further improvement. Hopefully, you can give us another chance to exceed your expectations in the future.

Hello Duckens, We are sorry to hear about your loss. Please reach out to Expedia directly as they handle all reservations and refunds for bookings made through their platform. Our sincerest condolences during this difficult time.

Hello Gabrielle, We apologize for any inconvenience you experienced during your stay. Your feedback is valuable and will be shared with our team for review. If you have any further concerns, please contact our management team directly for assistance.

Hello Nancy,We appreciate your feedback regarding the check-in process. Rest assured we will share your comments with the management team for further review and improvement. Our aim is to provide a smooth and efficient experience for all our guests.

Hello Jordan, We're sorry to hear that your recent experience did not meet expectations. Please reach out to us directly with any feedback you'd like to share so we can address your concerns.

Here what i can see that the reservation which you made for that night was a noshow reservation who have not checked-in that night and we tried to call on the same number which was not answered for the confirmation. So if you never checked-in in the hotel than how can you face rude staff or the cockroaches.

Hi Carlos,Thank you for your review and for taking the time to share your rating about your recent stay at our hotel!We are delighted to hear that you had a good experience and enjoyed most aspects of your stay. Providing our guests with a comfortable and accommodating experience is our top priority, and we are happy to know that we succeeded in meeting your expectations. Please don't hesitate to contact us if there is anything we can do to make your next stay even more enjoyable.Once again, thank you for choosing our hotel and for sharing your positive review. We await the opportunity to serve you again soon!

Hi Susan,Thank you for taking the time to provide feedback on your recent stay with us.We sincerely apologize for any inconveniences or shortcomings you experienced during your time at our hotel. It is disheartening to hear that we fell short of meeting your expectations, and we deeply regret any discomfort or inconvenience caused.Our team strives to provide excellent service and support to our guests, and we hope that they were able to address and assist you with any issues that arose during your stay. We genuinely value your patronage and would be grateful for the opportunity to welcome you back in the future. We are committed to providing a far superior experience, and we would like the chance to demonstrate our dedication to your satisfaction.Once again, we apologize for any inconvenience caused, and we sincerely hope to have the opportunity to provide you with a greatly improved stay in the future.

Hi Ricardo,Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your comments.We're glad to hear that your overall experience was not terrible and that you feel our hotel is a suitable choice if you plan to spend most of your day outside. We aim to provide a comfortable and convenient stay for our guests, and we appreciate your acknowledgment in this regard.If there are any specific areas where you believe we can improve to enhance the overall guest experience, please feel free to share your suggestions. We value your input and are always looking for ways to better meet the needs and expectations of our guests.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.

Hello Belter,We apologize for any inconvenience you experienced with your cancellation request. In situations like these, we recommend contacting Expedia directly for assistance as they handle the booking process. We appreciate your feedback and hope you will consider giving us another opportunity in the future.

Hi Adrian,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hi Joseph,Thank you for bringing this issue to our attention and providing feedback about your recent stay at our hotel. We apologize for the inconvenience and concerns you experienced regarding the broken window and the unavailability of a king-size bed on the second floor.We understand that a broken window is a security issue, and we apologize for the oversight in not having it repaired before your arrival. We take the safety and security of our guests seriously, and we will address this matter promptly to ensure that the window is fixed to provide a safe and comfortable environment for future guests.We appreciate your understanding regarding the unavailability of a king-size bed on the second floor. While we strive to fulfill all guest requests, there are instances where certain room types may not be available due to various factors. We apologize for any inconvenience this caused you.We're glad to hear that our staff agreed to provide a discount on the Expedia price as a resolution. We value your satisfaction and strive to address any issues that arise during your stay.Regarding the refund, we kindly request that you reach out to our customer service or accounting department directly to discuss the refund process. They will be able to assist you further and ensure that the refund is processed as soon as possible.Thank you for your understanding and for bringing these matters to our attention. We appreciate your business and hope to have the opportunity to provide you with an improved experience in the future.

Hi Richard,Thank you for sharing your feedback regarding the online check-in process. We apologize if this method did not meet your preferences or expectations.We understand that some guests prefer a more personalized check-in experience, and we apologize if the online check-in process did not provide that for you. Your feedback is important to us, and we will take it into consideration as we evaluate our check-in procedures to ensure that we can accommodate the preferences of all our guests.If you have any specific concerns or suggestions regarding check-in or any other aspect of your stay, please feel free to provide more details so that we can address them directly and work towards a better solution.Thank you for choosing to stay with us. We appreciate your business and hope to have the opportunity to provide you with a more satisfactory experience in the future.

Hi Rio,Thank you for sharing your feedback with us.We apologize for any shortcomings you experienced during your recent visit to our hotel. Your satisfaction is of utmost importance to us, and we regret that we were unable to meet your expectations on this occasion.Your feedback is invaluable to us as we continually strive to improve the guest experience. We appreciate your understanding and assure you that we take your concerns seriously. Our team will carefully review your feedback and make the necessary adjustments to ensure that we provide a much better experience for our valued guests.We genuinely hope that you will give us another opportunity to exceed your expectations in the future. It would be our pleasure to welcome you back and provide you with the exceptional stay you deserve.Thank you once again for your feedback, and we look forward to the opportunity to serve you better.

Hi David,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hi Carolyn,Thank you for taking the time to provide feedback about your recent stay at our hotel. We appreciate your comments and apologize for the issues you encountered during your stay.We apologize for the issues you experienced with the coffee machine. Your feedback will be shared with our maintenance team so that they can address the problem and ensure that all in-room amenities are in proper working order for our guests.We also apologize for any inconvenience caused by the gap around the bottom of the door. Maintaining a comfortable and secure environment is important to us, and we will address this matter with our maintenance team to ensure that any gaps or issues with the doors are properly resolved.Regarding the pool, we apologize if it did not meet your expectations. We strive to provide a clean and well-maintained pool area for our guests to enjoy. Your feedback will be shared with our maintenance and housekeeping teams to ensure that any necessary attention and improvements are made.Thank you for bringing these matters to our attention. Your feedback is valuable to us as we continuously work towards improving our services. We appreciate your business and hope to have the opportunity to provide you with a better experience in the future.

Hello Todd,We are thrilled to hear that you had an excellent stay with us! If you have any further comments or suggestions, please feel free to reach out to us directly. We hope to welcome you back soon for another memorable experience!

Hi Robert,We apologize for any discomfort or concern caused by people hanging out in the parking lot near your room. Ensuring the safety and security of our guests is of utmost importance to us, and we understand that such situations can create an unsettling environment.We will take your feedback seriously and work on implementing measures to address this issue. This may include enhancing our security patrols or implementing additional measures to monitor and deter loitering around the property.We greatly appreciate you bringing this matter to our attention, as it helps us improve our services and provide a more secure and comfortable experience for our guests.If there is anything else you would like to share or if you have any further questions or concerns, please feel free to let us know. We value your feedback and hope to have the opportunity to provide you with an improved experience in the future.

Hi Rebecca,Thank you for your positive feedback and for choosing to stay with us again. We're thrilled to hear that you consider our hotel to be the best place to stay in the area for the price. We're also glad to know that our desk and cleaning staff were helpful and friendly, and that you found our location to be excellent.We appreciate your understanding about the ongoing renovations. We strive to minimize any inconvenience caused by the renovation activities, and we're glad to hear that the noise was not noticeable during your stay.We take pride in providing a quiet and comfortable environment for our guests, and we're delighted that our efforts made a positive impact on your experience. We also appreciate your feedback about breakfast, and we will take it into consideration as we continue to improve our offerings.Thank you once again for your kind words and for returning to our hotel. We value your loyalty and look forward to welcoming you back for another enjoyable stay in the future.

Hi Samantha,Thank you for sharing your feedback about your recent stay at our hotel. We apologize for the inconvenience you experienced during your stay.We are sorry to hear that there was no human assistance available for check-in or check-out. We understand the importance of personalized service and will work on improving our staffing arrangements to ensure a smoother experience for our guests.We deeply regret the cleanliness issues you encountered in your room. Maintaining a high standard of cleanliness is a top priority for us, and we apologize for falling short of your expectations. We will address this matter with our housekeeping team to ensure that our rooms meet the highest standards of cleanliness for our guests.Thank you for bringing these matters to our attention. Your feedback is valuable to us as we continuously strive to improve our services and facilities. If there is anything else we can do to address your concerns or if you have any further questions, please do not hesitate to reach out to us directly.We hope to have the opportunity to regain your trust and provide you with a more pleasant stay in the future.

Hi Noemi,Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your comments about the exterior appearance, check-in process, cleanliness, and comfort of our rooms.We apologize for the disturbance caused by the noise from the nearby airport and the unexpected sounds you heard during the night. We understand how disruptive this can be, and we apologize for any inconvenience it caused. We will look into ways to minimize noise disturbances to ensure a more peaceful environment for our guests.We are sorry to hear about the presence of some insects in your room. Maintaining a clean environment is of utmost importance to us, and we will address this issue with our housekeeping team to ensure it does not recur.Thank you for bringing these matters to our attention. We value your feedback and will use it to improve our services and facilities. If there is anything else we can do to address your concerns or if you have any further questions, please do not hesitate to reach out to us directly.We hope you will consider giving us another opportunity to provide you with a more enjoyable and comfortable stay in the future.

Dear Frederick,While we're happy to know that our location impressed you, we're sorry to hear about any disappointment in our accommodations during your visit. Your feedback will be discussed internally and we'll make improvements where necessary. Thank you, and we hope to see you again soon.