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GUEST REVIEWS
Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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| Traditional City View - Free Welcome Cocktail | |||||||||||||||
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| Traditional Courtyard-Pool View - Free Welcome Cocktail | |||||||||||||||
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| Deluxe 2 Room Suite Courtyard View - Free Welcome Cocktail | |||||||||||||||
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| Executive VIP 2 Room Suite - Free Welcome Cocktail | |||||||||||||||
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Property Amenities
The Fort Lauderdale-area Universal Palms Hotel includes a heated outdoor pool and the surrounding sundeck is furnished with lounge chairs and umbrella tables. Guests have complimentary use of the hotel's fitness center and 24-hour business center. Onsite dining options include the Aviatic Bar & Grill and the Venetian Restaurant.
Wireless Internet access is complimentary in the atrium lobby, on the pool deck, and in guestrooms.
Room Amenities
Rooms
Universal Palms Hotel offers 190 guestrooms in a five-story building. All have in-room safes (surcharge) and premium TV channels.
Desks, phones with voice mail, and either complimentary wireless Internet access or dial-up Internet access (surcharge) are provided.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Dining
Aviatic Bar & Grill - Sports bar with a large screen television. Happy hours Tuesday - Saturday. Open late morning til late evening.
Venetian Restaurant - Italian restaurant with a full bar. Vegetarian menu available. Open for breakfast, lunch, and dinner.
Recreation
A garden courtyard containing a good-size heated pool is surrounded by a sundeck furnished with lounge chairs and umbrella tables.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Showing 1 - 10 results (of 27) · See more Universal Palms Hotel reviews
out of 27 reviews
“Pleasantly surprised”
Free drinks upon check-in! Woohoo! Pleasant and helpful staff. Pool area was nice and clean.
“Beautiful surprise”
The hotel is beautiful. The neighborhood is changing for the better and this is a diamond in the rough. The lounge and restaurant are gorgeous. The hotel is spotless. I only wish there was a chair in the room and a very small table at which to be able to read. The price was excellent and the staff extremely helpful. I recommend this to everyone.
“What A Deal!”
Our room included a living/dining kitchen plus bedroom and bath @ $73, AMAZING! Our room was by the pool with plenty of lounge chairs, two restaurants with lots of choices and reasonable prices, complimentary breakfast. Eddie Vega at the front desk took care of our every whim. We extended our stay to nice days, we were so pleased.
“Very pleased.”
Pleasantly surprised...great room and amenities. Also, very professional, friendly service from Joel at the front desk. Enjoyed every aspect of our 2 night stay. A bit noisy a/c unit.
“Clean and accommodating”
The staff was great. They responded quickly to my requests. The room was clean. The courtyard and pool were beautifully kept. The location worked well for us, and it was the right price. The continental breakfast was sufficient. The hotel is near a train track, so you will hear train whistles periodically.
“bad train”
The only thing that would discourage me from suggestion this hotel is the train that comes by and blows it's horn all day and all night.. But, if you drink enough, you never here the horn.
“It's just little meinor things.”
When I first entered our room (Room1) I turn the A/C on, it turned off within less than a minute. I thought maybe it needed to run for a little bit, so me and the rest of my party left the hotel to do a little shopping. When we got back nearly 4 hours later our room was very warm, the A/C completely stopped working. Called front desk they noticified the maintance worker to come take a look at it. Worker came said it was fine, but also noticed after less than a min it turned off again. He replaced the A/C and had it running within 30 minute. Good job to him! (Room2) The rest of our party got up very early to go out and hit the beach, when we returned we noticed 1 of our rooms was freshend and the other not. Everything was thrown on the beds. Bathroom wasn't freshend nither. My party and I went down stairs to have a cocktail, the bartenders appeared to not know anything about drinks. They were reading out of a book. when told how to make the drink they over poured and used wrong glass wear. Three people in my party including myself are bartenders.
“our visit”
we liked the hotel very much! music and singers most nights in the bar and nice staff. a dining room with piano and singers every night and a little dance area .The room was clean with two queen size beds and i think the whole room and bathroom has been very recently refurbished also very quiet at night! thepool area is nice with both sun and shade also with a garden area complete with an ornate gazebo and shaded tables to sit and have breakfast drinks etcThe hotel is not too big and the lift was always available we really liked it a lot and would stay there again.
“One Night Stay”
My visit overall was pleasing with the exception of the fright train which seem to run past the hotel every half hour and kept me up from sleeping.
“One word......Eddie”
They Should Clone Eddie and put replica's of him in every hotel, customer service would be exccellent........I'd go to the lobby just to read his "quote of the day". Like every hotel this one has it's pitfalls but Eddie made sure we felt right at home. I've stayed at quite a few hotels in the Miami/FL area but for the price and the exxcellent service this one very close to being the best. Thanks Eddie.
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
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Showing 1 - 10 results (of 27) · See more Universal Palms Hotel reviews
The preferred airport for Universal Palms Hotel is Fort Lauderdale, FL (FLL-Fort Lauderdale - Hollywood Intl.) - 12.9 km / 8 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
