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Very good hotel has construction arround it remodeling the lobby
They charge 9 dollars per day for parking that was a big dissapointment that will keep me from returning
Charge for parking is unwarranted in this area and we did not have advance notice. They are repainting/repairing their building and you have to drive and walk through trapped off areas. That alone should have waived the parking charge. We were told “they are trying it out (charging for parking) and have received many complaints.”
Room was very clean.
They charge you a $20 refundable deposit - also not previously disclosed. The clerk did not know what the charge was for but assured us we would get it refunded on departure. Why am I giving you $20 if you can’t explain what it’s for ??? At check out we were told it was in case you ordered room service, it would go towards your charges.
No complimentary coffee in the morning.
Giving it 4 stars because it was very clean
Excellent..for sure I will come back for my next vacation 👍👍
Sandra Pamela Cruz
Stayed 4 nights in Mar 2024
6/10 Okay
Dana
Travelled with family
Mar 10, 2024
Liked: Cleanliness, staff & service
Due to construction at the property, getting a disabled person into the hotel proved a bit difficult. Also, i don't understand why this facility charges for parking. It is not in a walking district at all.
Dana
Stayed 1 night in Mar 2024
8/10 Good
NELSON
Feb 18, 2024
Liked: Staff & service
All good but renovations are in placed. Dirty
NELSON
Stayed 1 night in Feb 2024
6/10 Okay
Elizabeth
Feb 13, 2024
Elizabeth
Stayed 2 nights in Feb 2024
8/10 Good
Johnny
Travelled with partner
Feb 12, 2024
Liked: Cleanliness, staff & service
It was going under renovation but overall the room was very clean and comfortable
Check-in was easy. It’s quiet. Bed is firm and comfortable. The hotel is under renovation outside. So the appearance is not the best. Also I did not get the room with king bed that I reserved. It worked OK though.
Andre
Stayed 1 night in Feb 2024
6/10 Okay
gerald
Travelled with family
Feb 10, 2024
Liked: Cleanliness
Disliked: Amenities
The property is under construction. The noise starts at 8AM. The refrigerator in the room froze everything that I put in it. The bathroom sink faucet floods the surrounding sink so you can't rest any thing on it as you wash. We had two rooms and the design problem was in each room. We were there because of a sick relative undergoing Open Heart Surgery in nearby Cleveland Clinic. We did not need this headache too.
gerald
Stayed 2 nights in Feb 2024
4/10 Poor
Cynthia
Travelled with partner
Feb 6, 2024
Disliked: Property conditions & facilities
Nobody let me know that hotel was going to be under construction.
Very nice and clean hotel inside but major construction zone outside wish we had known ahead of time it wouldn’t have been such a shock. Also should have been a room discount
Excellent staff. Our first room had a problem with the toilet and we were immediately moved to another room. Renovations in progress. They have not negatively affected level of service or condition of rooms. Very pleased with our stay. Very convenient to Cleveland Clinic Florida,
Vendie
Stayed 8 nights in Nov 2023
Response from mc on Dec 27, 2023
VendieThank you for your kind comments. Hope you have a wonderful and safe holiday season.
Just stayed overnight so didn’t use any amenities. Hotel is clean and bed comfortable enough. Only comment is outlet on nightstand meant for phone charging didn’t work (on me for not realizing it until morning) but not a deal breaker, would stay here again.
Christopher
Stayed 1 night in Dec 2023
Response from mc on Dec 27, 2023
Christopher- We appreciate your comments and hope you have a safe and happy holiday season. Please come and stay with us again soon.
room is clean and nice! But bed set to close the wall whichever wall is bathroom wall too.the bathroom water pipe noise direct transfer to bad wall. Mid night 1-5 am can heard more times water pipe noise. Close the bathroom difference water noise will transfer through the wall to bed! Suggest bad set far from the bathroom wall!
jianmin
Stayed 1 night in Nov 2023
Response from mc on Dec 5, 2023
Thank you for your feedback! We have taken it under advisement. Hope to see you the next time you travel to the area.
The hotel is hidden away and far enough to not hear the traffic on the highway.
My room was Beautiful and perfect for my staycation.
I’ll definitely be back to enjoy the solitude and relaxing moment.
Anya
Stayed 1 night in Nov 2023
Response from mc on Dec 5, 2023
Anya - Thanks for taking the time to post your comments. So happy to hear that you were comfortable in our newly redesigned rooms!