Outdoor pool, pool umbrellas, sun loungers

Reviews of Chateau Mar Golf Resort, Trademark Collection by Wyndham

4 out of 5

Reviews

7.6

Good

Rating 10 - Excellent. 133 out of 314 reviews" "
Rating 8 - Good. 64 out of 314 reviews" "
Rating 6 - Okay. 52 out of 314 reviews" "
Rating 4 - Poor. 29 out of 314 reviews" "
Rating 2 - Terrible. 36 out of 314 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Alexa

Travelled with group
Disliked: Property conditions & facilities
The property does not look as great as advertised in the photos. It is often overpacked and makes enjoying the props they do have up difficult. Was also informed at check in they overbooked.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Daynia on Mar 25, 2024
Hi Sasha, we are glad to hear that you enjoyed your stay with us.

10/10 Excellent

Jonathan

Travelled with family and small children, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Very safe and beautiful park in the front
Stayed 1 night in Mar 2024
Response from daynia on Mar 25, 2024
Hi Johnathan, we are glad to hear that you enjoyed your stay with us.

8/10 Good

Elijah

Liked: Cleanliness, staff & service, property conditions & facilities
nice renovated property
Stayed 1 night in Mar 2024
Response from Daynia on Mar 20, 2024
Hello Elijah, we ae glad to hear that you enjoyed your recent stay with us,please let us know where we can improve and we hope to see you again.

10/10 Excellent

Ally

Stayed 1 night in Mar 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great place. Loved the retro feel, including the record player in the room. Amazingly friendly staff. Clean and safe. Not much more $ than the motels around but a world of difference in accommodations. Wish we had more time there!
Stayed 1 night in Mar 2024
Response from daynia on Mar 19, 2024
Hey Adam, we are glad to hear that you enjoyed your stay. Please come back and visit us again.

6/10 Okay

Heather

Loved the 2 young girls working at the lobby salad place, very sweet and friendly.
Stayed 2 nights in Mar 2024

4/10 Poor

Jill

Travelled with partner
Disliked: Amenities, property conditions & facilities
We stayed on a Sunday night that had very few people in the hotel. However the hotel is so noisy due to no carpets and paper thin walls. The sliding doors to the balcony also seemed very insecure and unsafe. The photos make it look magnificent but in reality the decor is just meh.
Stayed 1 night in Mar 2024

4/10 Poor

Mario, Gainesville

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Understaffed at front desk. Old hotel! 2 out of 3 elevators out. No ice on floor. Door lock doesn’t work. It should be $100/night, not $200.
Stayed 1 night in Mar 2024

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay !! Everyone is friendly and the theme of the Hotel always makes us happy
Stayed 2 nights in Feb 2024

8/10 Good

Veronica

Travelled with family
Disliked: Cleanliness, property conditions & facilities
They have to invest in air freshener or any fragrance for the lobby. There’s a small quick dining restaurant at the lobby area, and the whole place smells like fried food. Also it’s supposed to be an smoke free environment, but the elevator and hallways smells strong like cigarettes and other smoking stuff 🌱
Stayed 5 nights in Feb 2024

6/10 Okay

Hasan, HUDSON

Stayed 6 nights in Feb 2024

6/10 Okay

pierre

Travelled with family
Disliked: Staff & service, property conditions & facilities
Pool was not heated and un kept. Patio area and bar was really nice. No coffee for guest even if it says Starbucks served here.elevator very slow one not working and sharing with staff and garbage and dirty linen.
Stayed 2 nights in Feb 2024

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant closed early, needed to order in. Otherwise nice theme and clean hotel.
Stayed 2 nights in Feb 2024

10/10 Excellent

Sheonna, Conyers

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable!! We enjoyed our stay and will come back!
Stayed 3 nights in Feb 2024

10/10 Excellent

Annie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Daynia on Mar 20, 2024
Hello Annie, we ae glad to hear that you enjoyed your recent stay with us, we hope to see you again.

10/10 Excellent

Felicia

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay they have things to do nice place
Stayed 2 nights in Feb 2024
Response from Daynia on Feb 27, 2024
Hello Fellcia, glad to hear that you enjoyed your stay with us, we hope to see you again!

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this place ! A must stay for anyone
Stayed 1 night in Feb 2024
Response from Daynia on Feb 27, 2024
Hello Vincent, we are glad to hear that you enjoyed your stay, we hope to see you again!

6/10 Okay

JUAN

Travelled with family
Liked: Cleanliness, staff & service, amenities
The rooms look nothing like on the pictures. The area around the hotel does not look safe during night. Lobby was noisy and full of people. Hotel looked without care.
Stayed 1 night in Feb 2024

10/10 Excellent

Jennifer, Woburn

Stayed 2 nights in Feb 2024
Response from Daynia on Mar 25, 2024
Hi Jennifer, we are glad to hear that you enjoyed your stay with us.

4/10 Poor

Cliff

Stayed 2 nights in Feb 2024

8/10 Good

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities
More entertainment
Stayed 2 nights in Feb 2024

10/10 Excellent

mushky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Daynia on Feb 27, 2024
Hello Mushky, we are glad to hear that you enjoyed your stay, we hope to see you again!

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun and welcoming lobby with games to play and great pool bar.
Stayed 3 nights in Feb 2024
Response from Daynia on Feb 27, 2024
Hello Julie, we are glad to hear that you enjoyed your stay, we hope to see you again!

10/10 Excellent

Aseel

Stayed 1 night in Feb 2024
Response from Daynia on Mar 20, 2024
Hello Aseel, we are glad to hear that you enjoyed your stay. We would love for you to come back again.

10/10 Excellent

Mercedes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was central to most eatery
Stayed 3 nights in Feb 2024

8/10 Good

Monique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was NOT what I was expecting. It is very eclectic with all the old TV's, record players, etc. But it is kept clean. The chef at the pool and the pool bar is awesome. I am not a fn of the cleaning staff entering my room and they do not have signs to hang on the door to say do not disturb. Also, twice the cleaning lady took out my used towels and didnt replace them and I had to stop at the front desk to ask for more. Thwy have a pool table in the lobby, oversized connect four game, a hammock and chaise lounge chairs outside. On weekends they have SEVERAL events so it is always lots of people walking around the hotel and the elevators are NOT key card activated. A couple blocks from the party is a very sketchy neighborhood and I do not recommend stopping at that 7-11 or getting anything in that plaza. Drive a few miles North or South if you need gas, snacks etc. Every staff person was extremely friendly. Overall our stay was good.
Stayed 4 nights in Jan 2024
Response from Daynia on Feb 27, 2024
Hello Monique, we are glad to hear that you enjoyed your stay, we hope to see you again!

8/10 Good

Diva

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not really any food options
Stayed 2 nights in Jan 2024

10/10 Excellent

Liana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff was kind and helpful very informative and did a wonderful job making us feel welcome.
Stayed 4 nights in Jan 2024

10/10 Excellent

Pablo

Stayed 1 night in Jan 2024
Response from Daynia on Feb 27, 2024
Hello Pablo, we are glad to hear that you enjoyed your stay, we hope to see you again!

6/10 Okay

Raymond

Travelled with partner
Stayed 3 nights in Jan 2024

2/10 Terrible

Ed

Business traveller
Disliked: Staff & service
I wasn’t allowed to get a room because I had forgotten my drivers license and only had a copy of it on my cell phone after an 18 hour day of work I was left to find another hotel to stay and Hampton Inn, and La Quinta both were willing to take my copy Since there was no other alternative.
Stayed 2 nights in Jan 2024

2/10 Terrible

Robert

Liked: Cleanliness
Disliked: Staff & service
Not good
Stayed 4 nights in Dec 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Delroy

Travelled with family
Liked: Cleanliness, amenities
I love the vintage theme and aura. The whole resort was very peaceful.The salt water pool was much appreciated and enjoyed...the pool area could use a bit more maintenance though. I was a bit disappointed that most of the equipment in the gym were broken, hopefully it will be upgraded with the extensive repairs that were underway. Overall, a pleasant stay.
Stayed 3 nights in Nov 2023

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2023

10/10 Excellent

Eddie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Pauline

Travelled with family
Liked: Cleanliness, staff & service
The property is attractive and staff accommodating however the maid/room service was sloppy. The coffee maker was not cleaned for days. The dirty wash rags were left in the room. Very disappointing. Four stars? That has never happened in my 3 star hotels.
Stayed 3 nights in Nov 2023

4/10 Poor

Paul

Disliked: Staff & service, property conditions & facilities
Very disappointed with the room, especially that the TV did not work and after 3 tries to fix it the staff did not succeed. Check in took very long...one person at the desk and a line of 10+ people trying to check in.
Stayed 2 nights in Nov 2023

10/10 Excellent

Cathy Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful
Stayed 1 night in Nov 2023
Response from Cyann T. on Nov 7, 2023
Thank you for sharing a review of your recent experience. Our team here at Chateau Mar iscommitted to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon!

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
The vintage settings am so I love with, outside view is a plus everything about this place is amazing am definitely coming back
Stayed 2 nights in Nov 2023
Response from Cyann T. on Nov 7, 2023
Thank you for taking a moment to share your experience at Chateau Mar. We are so pleased tohear you found our unique decor to your liking. We look forward to welcoming you back again soon!

8/10 Good

Sergiy

Travelled with family
Liked: Staff & service, property conditions & facilities
We only stayed for 1 night and did not get a chance to explore the hotel and area in depth. Check in and check out was fast, plenty parking. Weird deposit charges upon check-in were credited back in few days. Overall the 50s style does not appeal to me but my kids were exited to saw vynyl player and tube tv. I do appreciate hard floor but unfortunately the floors were very dirty. We spilled some water and when I wiped it, the entire napkin was dirty. Also hallways flooring shows lack of cleaning too. The room itself was spacious but lacked additional seating. There was no dresser. The platform bed had plenty storage underneath but my bad knee did not allow me to use it. The bathroom was big and looked clean. There was no hooks in the bathroom for clothes. The beds and pillows were very comfortable. The matress seems to be a very good quality. The room was very quiet overlooking golf course. Unfortunately the ac unit and old style fridge were too noisy and got me up many times during the night. Overall our stay was pleasant. The floors need better mooping and ac unit has to be replaced or fixed.
Stayed 1 night in Oct 2023
Response from Cyann T. on Nov 14, 2023
Dear Sergiy, Thank you for recent review. We regret that we did not deliver our usual standard of service. Ourteam here at Chateau Mar is committed to providing high-quality customer service to all of ourguests. We hope to see you again in the near future.

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property!!! The decor was beautiful. The room was comfortable and kept the theme of the hotel. Only downside was not having a full body mirror in the room. Will definitely book again.
Stayed 1 night in Oct 2023
Response from Cyann T. on Nov 14, 2023
Dear Sierra,Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us at Chateau Mar. We hope you’ll visit us again soon.

4/10 Poor

Wayne

Disliked: Staff & service, property conditions & facilities
Disappointing
Hotel needs a major physical renovation. No local TV access Nice retro musical theme but lacked some basic necessities like a bath tub
Stayed 3 nights in Oct 2023
Response from Cyann T. on Nov 14, 2023
Dear Wayne,Thank you for taking the time to write a review. We appreciate your comments and regret to hear thatyou were disappointed during your stay. We aim to provide all of our guests with a high-quality experience, and we hope to see you again in the near future.

6/10 Okay

shantel, Philadelphia

Travelled with family
Disliked: Amenities, property conditions & facilities
Outdated hotel, has lots of potential but needs a makeover. Toilet paper on iron pipes .. come on now? This is 2023, an upgraded classic theme would be nice for this hotel.
Stayed 2 nights in Oct 2023
Response from Cyann T. on Nov 14, 2023
Dear Shantel,Thank you for bringing these concerns to our attention. We regret that your experience did not meetyour expectations and have shared your feedback with our team. Your experience is important to use, and we’d like to make this right.

10/10 Excellent

Brandyt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Oct 2023
Response from Cyann T. on Nov 7, 2023
Thank you for providing feedback on your recent experience at Chateau Mar. We take pride in providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We look forward to seeing you again soon.

8/10 Good

Jacqueline

Stayed 1 night in Oct 2023
Response from Cyann T. on Nov 7, 2023
Thank you for providing feedback on your recent experience at Chateau Mar. We take pride in providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We look forward to seeing you again soon.

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is my third visit to Chateau Mar and this only gets better. Their outside restaurant is finally open and the food is amazing. I got to know Chef Túlio and he definitely knows his craft. I’m in town once a month and will only stay here. See you soon!
Stayed 1 night in Oct 2023
Response from Cyann T. on Oct 23, 2023
Thank you for the great review! We strongly believe that fresh, high-quality ingredients make all thedifference, and we agree Chef Tulio is amazing at what he does! We are excited to welcome you back very soon.

4/10 Poor

Jennetta

Travelled with family, Travelled with partner
Disliked: Staff & service
Our 1st nite great 2nd nite stArting at 10pm kids running and screaming g in hall way. Called front desk said they would address. Waited till 1:40am called front desk again. No action. At 3am parents arrived screaming in hallway. I ask to quiet was told they were having a conversation and screamed louder and louder till 3:30 am. In am about 7am went to get ice and there was food and trash all over hallway. I want ONE (1) NIGHT REFUNDED!! Please refund to the original payment method. M This was unacceptable completely. !!!!
Stayed 2 nights in Sep 2023
Response from Cyann T. on Oct 5, 2023
Dear Jennetta, Thank you for your feedback. We’re very sorry to hear about your recent experience. We appreciate you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team. We value our guests' feedback and work hard to ensure that similar issues do not occur in the future. I will be taking a look at your reservation and will compensate accordingly.

4/10 Poor

Tamara

Stayed 1 night in Sep 2023
Response from Cyann T. on Oct 23, 2023
Thank you for recent review. We regret that we did not deliver our usual standard of service. Ourteam here at Chateau Mar is committed to providing high-quality customer service to all of ourguests. We hope to see you again in the near future.