Ratings based on 305 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice location, great people, renovations now

Posted 20-Jul-2014
Pros: location and facilities
Cons: once renovation is complete, it will be excellent!
Location: Shopping, Anne's beach, restaurants.
4 out of 5
Recommended
for Families
by A verified traveller from Tampa, Fl

Older hotel being updated

Posted 19-Jul-2014
Nice older hotel that was being updated during our visit. The pool, tiki bar and area along ocean were great! Staff was very accommodating but they need a good restaurant.
4 out of 5
Recommended
for Everyone
by A verified traveller from Corning, NY

Great Place to Stay

Posted 13-Jul-2014
We were treated wonderful. The hotel was very nice. Doing some renovations while we were there but was not bothersome at all. Enjoyed the tiki bar and resturant. Continental breakfast was good. Beach area and pool were very clean. Would for sure go back again
5 out of 5
Recommended
for Everyone
by A verified traveller from jupiter fl

Posted 12-Jul-2014
Great place, very helpfull stuff, I will definitely come back!! I will recommend to any of my friends!
4 out of 5
Recommended
for Everyone
by A verified traveller from Miami, FL

Genuine Relaxed Atmosphere

Posted 7-Jul-2014
Pros: Great access getting around from room to beach, to poolside, to outdoor/indoor bar, and back to beach. Elevators were very quick too.
Cons: Don't know that anything could be improved. This place delivers relaxation and that's what I loved about it.
Location: Plenty of culinary, water sports, shopping, and nightlife activities, equally north or south from this resort.
Upon arrival, check in was a breeze, and you could feel without a doubt the hotel staff were really glad you came to stay. The décor throughout was just right, not overly done, and the best part… a smile everywhere you went. And not just from the hotel staff, everyone had one. Food was great, particularly the Tiki Bar grill. Poolside was plentiful with most lounge chairs having umbrellas. Indoor areas were as inviting as the rest of the resort amenities were I participated in a Backgammon mini-tournament, and did it all over again under the palm trees in the beach. Do note, the beach is a “Sea Wall” beach as opposed to a “Surf Beach.” So bring your mask & fins, you’ll be snorkeling as soon as you hit the water. Can’t wait to come back.
5 out of 5
Recommended
for Everyone
by A verified traveller from Miami

Best spot in Islamorada!!

Posted 5-Jul-2014
Pros: The hotel was clean, the staff was very accomodating, the gift shop was great & the bed was so comfortable!!
Cons: The dock was terrible. There were no ladders to assist getting in & out of our boat. We ruined our propeller at low tide. This needs improvement.
Location: The location was very near to many GREAT restaurants. We especially enjoyed Ma's Fish camp. Mangroves Mikes was not to our liking. The pancakes sucked
We stayed in room 516, overlooking the beautiful ocean! It was exactly what we requested & this hotel certainly came through!! The staff was very helpful. We had friends over who lived in the area. They couldn't believe they were in a hotel that was so luxurious in Islamorada! They said it was the nicest one in the area! We did not enjoy the food at the Tiki Bar & the restaurant was not open for the beginning of our stay. On the 4th morning, the breakfast buffet was moved to the inside of Ocean's 80 restaurant, which was just opening that day. They no longer had waffles. This was a big dissapointment to our daughter. The gift shop was well stocked ( I spent plenty of time & money there!!) When we returned home to Miami, our daughter realized she had left her wallet in the room safe. I immediately called them & they offered to Fed Ex the wallet. ( charging it to my credit card) The wallet arrived 3 days later with no money missing. This says alot about the integrity of the hotel & staff! We will definitely stay at this hotel again & request the same room!!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Jun-2014
Very clean rooms. Staff was wonderful. Lots of amenities. Room lay out was akward, but liveable. Great for our family.
5 out of 5
Recommended
for Everyone
by Liz from Denver

Excellent customer service!

Posted 9-Jun-2014
Pros: The grounds were beautifully maintained and the front desk staff was exceptional.
Location: Location was great and it was nice to be able to walk to a few restaurants. Didn't want to leave the resort. It was wonderful!
We were assigned a room on the 3rd floor which was being renovated. We asked for a room on a different floor so we didn't have to listen to the work crew during the day. The front desk staff quickly gave us a room, and it was larger than the assigned one. Very clean and spacious. I had a legal document that needed to be mailed. The front office staff not only got a stamp for me but took my document to the post office and had it mailed for me. They went out of their way to accommodate my request. The Tiki Bar was nice to have so we could get drinks and food throughout the day poolside. Loved the hammocks on the beach and being able to walk to good restauarants.
4 out of 5
Recommended
for Everyone
by A verified traveller

Don't go to the bar

Posted 7-Jun-2014
4 out of 5
Recommended
for Everyone
by A verified traveller from Maryland

Islamorada Hotel Resort

Posted 3-Jun-2014
Hotel was nice. Desk receptionist were very pleasant, helpful and courteous. However, other staff could be a bit more cordial. Room was OK. Peeling paint and musty smell in room needs to be addressed. But, we do think they may have been caused by the guest before us smoking. To be fair, that is not the fault of management. Breakfast is a mixed review. Waffles were very good. Creamers were sour, eggs were so overdone and dry, oatmeal was nasty. Would love to see more fresh fruit available. However, love that tea was offered at night. We wish someone had said there was ice on the floor. Disappointed that we were told ice was only on main floor. Not so convenient in the late night hours. Loved the jacuzzi but did not even know it was there until last day. Very well hidden. Overall, we did enjoy our stay at this hotel. Location is close to all general needs. Great restaurants within walking distance. Will be giving a try again, hoping that these details are remedied.