View from room

Reviews of Kingsail Resort

2 out of 5
Kingsail Resort
7050 Overseas Highway, Marathon, FL

Reviews

8.0

Very good

Rating 10 - Excellent. 456 out of 1018 reviews" "
Rating 8 - Good. 266 out of 1018 reviews" "
Rating 6 - Okay. 134 out of 1018 reviews" "
Rating 4 - Poor. 91 out of 1018 reviews" "
Rating 2 - Terrible. 71 out of 1018 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Edith

The planes and helicopters are flying over all day and night. Small sugar ants around refrigerator.
Stayed 3 nights in Mar 2024

8/10 Good

L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a quick stop through the Keys.
Stayed 2 nights in Mar 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious rooms and great service.
Stayed 4 nights in Mar 2024

6/10 Okay

Kent

Liked: Staff & service
No complaints....comfortable beds, good wifi, pool was nice, and there's a dock where apparently if you spray the hose into the water, it attracts manatees, but we did not see any.
Stayed 1 night in Mar 2024

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great customer service. Beautiful pool, beautiful view, morning coffee.
Stayed 2 nights in Mar 2024

4/10 Poor

Randy

Travelled with group
Disliked: Staff & service
Long story but asked to change rooms. They had an available room at 8pm just for one night. I was fine paying the difference in room pricing but the money hungry manager charged 3 times the difference
Stayed 2 nights in Mar 2024

6/10 Okay

Eileen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Charlotte Assistant General Manager on Mar 19, 2024
Thank you for the positive feedback We hope you enjoyed your stay with us. and see you again.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and we loved sitting on the dock!!
Stayed 3 nights in Mar 2024
Response from Charlotte Assistant General Manager on Mar 16, 2024
Thank you for the positive feedback we are delighted to hear you enjoyed your stay with us. we can't wait for your return.

8/10 Good

Sandra

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Charlotte Assistant General Manager on Mar 16, 2024
Thank you for the positive feedback we are delighted to hear you enjoyed your stay with us. we can't wait for your return.

10/10 Excellent

Rusty

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old florida style motel that has been upgraded and well maintained. Staff was very nice and personable. No complaints
Stayed 1 night in Mar 2024
Response from Charlotte Assistant General Manager on Mar 12, 2024
Thank you for the positive feedback We are delighted to hear you enjoyed your stay with us. We can't wait for your return.

4/10 Poor

Candi

Travelled with family, Business traveller
Disliked: Cleanliness, amenities
The only thing positive was that the bed was clean and sheets smelled clean. Parking was awful. The boat storage area had NO Security at all. And overall knowledge from the staff we met was very limited.
Stayed 1 night in Mar 2024
Response from Charlotte Assistant General Manager on Mar 12, 2024
Thank you for the feedback We are sorry to hear you didn't enjoy your stay with us. As far as security my whole entire property has surveillance cameras. 24 hours a day including my trailer parking area. We do hope you give us another try in future.

6/10 Okay

Ashley

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
No light by laundry or walkway. stairs safety strips Were torn and missing. Missed last step due to this and fell down. Handyman was nice and help. Mattress was completely broken down, reported it and slept on it first night. They did replace mattress and second night was better.
Stayed 2 nights in Feb 2024
Response from Charlotte Assistant General Manager on Mar 12, 2024
Thank you for the positive feedback We are delighted to hear you enjoyed your stay with us. We can't wait for your return.

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable with an "Old Florida" vibe. The lady at the front desk (I'm sorry I didn't ask her name) was so nice and friendly and told us all the good places to eat. She even let me store my Key Lime pie in her office fridge while we waited to check in.
Stayed 1 night in Mar 2024
Response from Charlotte Assistant General Manager on Mar 12, 2024
Thank you for the positive feedback We are delighted to hear you enjoyed your stay with us. We can't wait for your return.

10/10 Excellent

Bill

Stayed 1 night in Feb 2024

10/10 Excellent

Walter

Stayed 2 nights in Feb 2024

8/10 Good

Richard

Liked: Staff & service, property conditions & facilities
We really enjoyed seeing the manatees in the lagoon and using the kayaks
Stayed 3 nights in Feb 2024
Response from Charlotte Assistant General Manager on Mar 2, 2024
Thank you for the positive feedback. we are delighted to hear you enjoyed your stay with us. we can't wait to see you in the future.

6/10 Okay

Jodi

Travelled with partner
It wasn’t terrible but you could hear the noise from outside and it just needs some up dates.
Stayed 1 night in Feb 2024
Response from Charlotte Assistant General Manager on Mar 12, 2024
Thank you for the positive feedback We are delighted to hear you enjoyed your stay with us. We can't wait for your return.

8/10 Good

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the room having a front room with a small kitchenette allowing meals and snacks to be made. Would suggest a few more places to hang and shelve things like in the bathroom. Nice stay overall thanks
Stayed 3 nights in Feb 2024
Response from Charlotte Assistant General Manager on Feb 27, 2024
Thank you for the positive feedback. We are delighted to hear you enjoyed your stay with us. We can't wait to see you in the future.

8/10 Good

Allee

Travelled with family
Liked: Staff & service
Nice little deck behind the pool that you could sit at and enjoy viewing the manatees swimming about. Easy kayak paddle out of the inlet.
Stayed 2 nights in Feb 2024
Response from Charlotte Assistant General Manager on Feb 27, 2024
Thank you for the positive feedback. We are delighted to hear you enjoyed your stay with us. We can't wait to see you in the future.

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The motel staff were great! Provided great restaurant suggestions. Rooms are large. Great experience!
Stayed 1 night in Feb 2024
Response from Charlotte Assistant General Manager on Feb 27, 2024
Thank you for the positive feedback. We are delighted to hear you enjoyed your stay with us. We can't wait to see you in the future.

6/10 Okay

Nancy

Travelled with partner
Liked: Cleanliness, staff & service
Some of the fixtures like the toilet and the faucet were a little loose, they felt cheap. The light switch in the bathroom didn't work properly and sometimes the light would not come on, mostly the gfci, and so then the hair dryer did not work. The chairs in the living room were not really comfortable.
Stayed 1 night in Feb 2024
Response from Charlotte Assistant General Manager on Feb 27, 2024
Thank you for the positive feedback. We are delighted to hear you enjoyed your stay with us. We can't wait to see you in the future.

6/10 Okay

AMY

Stayed 1 night in Feb 2024

4/10 Poor

Paul

Liked: Staff & service
Disliked: Property conditions & facilities
We didn't have any hot water for the shower, so we had to just wash up a bit in the sink, thankfully the water there was hot. Pretty disappointing after a day of walking around. No one was there that could look at why there was no hot water. The roosters on the property kept us up all night too. I cannot recommend staying here
Stayed 1 night in Feb 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Would stay again.
Stayed 2 nights in Feb 2024
Response from Charlotte Assistant General Manager on Feb 20, 2024
Thank you for the positive feedback. we are happy to hear you enjoyed your stay with us. We can't wait to see you in the future.

4/10 Poor

Jill

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This resort was nearly $300/night and literally had the bare minimum that a hotel room would have. The Bed was creaky and uncomfortable, one of the fan blades was missing, the hair dryer fell off the wall when I went to use it, and the TV was so small even watching a movie sucked. We took the kayaks out the following morning and they had holes in them and filled with water when we tried to use them. No continental breakfast. Everything was way below standard... I could not believe they can get away with charging $300 for 1 night. I expect with that money they could afford to make the rooms and amenities better. I think the quality of this resort is close to Motel 8 status.... I kid you not.
Stayed 1 night in Feb 2024
Response from Charlotte Assistant General Manager on Feb 27, 2024
Thank you for your feedback We are sorry to hear you didn't enjoy your stay with us. We do hope you give us another chance in the future.

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only staying a short time
Stayed 1 night in Feb 2024
Response from Charlotte Assistant General Manager on Feb 17, 2024
Thank you for the positive feedback We are delighted to hear you enjoyed your stay with us. We can't wait for your return.

6/10 Okay

Octavio

Travelled with family
Liked: Property conditions & facilities
Rooms are small tv is small but nice clean room, let me do a late check out nice off them. Management is good
Stayed 1 night in Feb 2024
Response from Charlotte Assistant General Manager on Feb 17, 2024
Thank you for the positive feedback We are delighted to hear you enjoyed your stay with us. We can't wait for your return.

10/10 Excellent

Anthony M

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and relaxing
Stayed 5 nights in Feb 2024
Response from Charlotte Assistant General Manager on Mar 2, 2024
Thank you for the positive feedback. we are delighted to hear you enjoyed your stay with us. we can't wait to see you in the future.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 2 nights. Was able to upgrade to a suite! Perfect place with a very nice staff. Bed was a little lumpy, but other than that, was great!
Stayed 2 nights in Feb 2024
Response from Charlotte Assistant General Manager on Feb 17, 2024
Thank you for the positive feedback We are delighted to hear you enjoyed your stay with us. We can't wait for your return.

8/10 Good

Irene, Riverside

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Wasn't impressed with the metal chairs in the room and no other place to sit. Quite small but was convenient to everything we needed.
Stayed 2 nights in Jan 2024
Response from Charlotte Assistant General Manager on Feb 17, 2024
Thank you for the positive feedback We are delighted to hear you enjoyed your stay with us. We can't wait for your return.

8/10 Good

Brett

Travelled with partner
Liked: Staff & service
Nice property, with average rooms in a convenient location - Very Nice Staff
Stayed 1 night in Jan 2024
Response from Charlotte Assistant General Manager on Feb 20, 2024
Thank you for the positive feedback we are excited to hear you enjoyed your stay with us. We can't wait to see you in the future.

6/10 Okay

Alyssa

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Nice to be on the water. Room was clean but very minimal and bare bone.
Stayed 1 night in Jan 2024
Response from Charlotte Assistant General Manager on Feb 17, 2024
Thank you for the positive feedback We are delighted to hear you enjoyed your stay with us. We can't wait for your return.

10/10 Excellent

LYLY

Business traveller, Solo traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My state was great I love love the place it was very quiet. I had such a great time I will definitely do it again
Stayed 2 nights in Jan 2024
Response from Charlotte Assistant General Manager on Feb 17, 2024
Thank you for the positive feedback We are delighted to hear you enjoyed your stay with us. We can't wait for your return.

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate there were dog friendly rooms available!
Stayed 2 nights in Jan 2024
Response from Charlotte Assistant General Manager on Feb 17, 2024
Thank you for the positive feedback We are delighted to hear you enjoyed your stay with us. We can't wait for your return.

8/10 Good

Cheri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice 'old Florida' facility with boat docks and multiple room configurations. Excellent place for families with adjoining rooms (King w/ kitchen plus 2 doubles in adjoining room). Courteous front desk staff. We will return.
Stayed 2 nights in Jan 2024
Response from Charlotte Assistant General Manager on Feb 20, 2024
Thank you for the positive feedback we are excited to hear you enjoyed your stay with us. We can't wait to see you in the future.

4/10 Poor

Stanislav

Liked: Staff & service
Disliked: Property conditions & facilities
Very basic. Do not still understand for what I paid around $150 / night if they even could not provide hot water in the shower. I guess just for a bed. Unfortunately cannot recommend.
Stayed 1 night in Jan 2024

6/10 Okay

Evonne

Liked: Amenities, property conditions & facilities
All were very nice
Stayed 2 nights in Jan 2024
Response from Charlotte Assistant General Manager on Feb 20, 2024
Thank you for the positive feedback we are excited to hear you enjoyed your stay with us. We can't wait to see you in the future.

6/10 Okay

CLARK

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The premise was just off the highway. Many choices for places to eat. Parking is very tight even with a smaller vehicle.
Stayed 1 night in Jan 2024
Response from Charlotte Assistant General Manager on Feb 17, 2024
Thank you for the positive feedback We are delighted to hear you enjoyed your stay with us. We can't wait for your return.

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed it
Stayed 1 night in Jan 2024
Response from Charlotte Assistant General Manager on Feb 27, 2024
Thank you for the positive feedback. We are delighted to hear you enjoyed your stay with us. We can't wait to see you in the future.

6/10 Okay

Susan

Liked: Staff & service
Disliked: Cleanliness
My feet were black when no shoes were worn. I was told many times that coffee was going to be served at the dock and both mornings there was nobody there with coffee. The bed was ok but the fridge froze everything
Stayed 2 nights in Jan 2024
Response from Charlotte Assistant General Manager on Feb 17, 2024
Thank you for the positive feedback. we do have a self-service box for coffee and do not have someone serve as coffee starts before office opens in the morning. Located down by the docks every morning between I will address your other concerns immediately, we do hope you return in the future.

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely 2 night stay at the Kingsail in marathon. I would suggest the wooden spoon over the road for breakfast.
Stayed 2 nights in Jan 2024
Response from Charlotte Assistant General Manager on Feb 20, 2024
Thank you for the positive feedback we are excited to hear you enjoyed your stay with us. We can't wait to see you in the future.

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great as a stopping point on our journey around the keys. Simple and clean. Thank you.
Stayed 1 night in Jan 2024
Response from Charlotte Assistant General Manager on Feb 17, 2024
Thank you for the positive feedback We are delighted to hear you enjoyed your stay with us. We can't wait for your return.

10/10 Excellent

sasha

Stayed 1 night in Jan 2024
Response from Charlotte Assistant General Manager on Feb 17, 2024
Thank you for the positive feedback We are delighted to hear you enjoyed your stay with us. We can't wait for your return.

4/10 Poor

SarahAnn

Disliked: Property conditions & facilities
This was a terrible experience - do not book here. I was given a room that required me to try to drag my bag over a large gravel space IN THE DARK down by the water. I was literally stumbling and falling and super scared as a single female in an unfamiliar environment where I couldn’t see because there were no lights. Awful. The only bright side of this property was the employee at check-in desk. She was kind and thoughtful and I would gladly hire her to work for my business. Terrific service.
Stayed 1 night in Jan 2024

10/10 Excellent

Larrisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got to see Manatees off the dock.
Stayed 2 nights in Jan 2024
Response from Charlotte Assistant General Manager on Feb 17, 2024
Thank you for the positive feedback We are delighted to hear you enjoyed your stay with us. We can't wait for your return.

8/10 Good

Dora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Charlotte Assistant General Manager on Feb 20, 2024
Thank you for the positive feedback we are excited to hear you enjoyed your stay with us. We can't wait to see you in the future.

10/10 Excellent

Rachel, Binghamton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this place. We were looking for a room with a kitchenette, so we chose this one. It's not a fancy urban hotel, but it is nice and clean. We were able to park on site near our room. There is a pool & dock. It is on a busy main road, but we didn't have to walk far to be on a quieter walking route. The room was spacious; the bathroom was tiny, but sufficient. We enjoyed sitting on the lanai. I would stay here again.
Stayed 3 nights in Jan 2024
Response from Charlotte Assistant General Manager on Feb 17, 2024
Thank you for the positive feedback We are delighted to hear you enjoyed your stay with us. We can't wait for your return.

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and accommodating. Awesome experience. Planning on returning!
Stayed 1 night in Jan 2024
Response from Charlotte Assistant General Manager on Feb 17, 2024
Thank you for the positive feedback We are delighted to hear you enjoyed your stay with us. We can't wait for your return.

6/10 Okay

Jeff

Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Charlotte Assistant General Manager on Feb 17, 2024
Thank you for the positive feedback We are delighted to hear you enjoyed your stay with us. We can't wait for your return.