Quadruple Room, Multiple Beds, Ensuite
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Reviews of Katti House

Katti House
Via Faenza, 21, Florence

Reviews

8.6

Excellent

Rating 10 - Excellent. 25 out of 49 reviews" "
Rating 8 - Good. 17 out of 49 reviews" "
Rating 6 - Okay. 5 out of 49 reviews" "
Rating 4 - Poor. 0 out of 49 reviews" "
Rating 2 - Terrible. 2 out of 49 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Norma

Travelled with family
Stayed 1 night in Nov 2019

8/10 Good

Trish

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location but was a bit surprised when we checked in at the office, we actually needed to walk a few blocks to the location where we actually stayed. The rooms were spacious along with the bathrooms. Our mattress was a bit on the hard side. A soft mattress pad would go a long ways. The staff was very accomodating.
Stayed 3 nights in Oct 2019

8/10 Good

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Comfortable. Classic.
Comfortable. Great location for the train station and 5 mins from the Duomo. Very happy with our stay. Helpful staff - we spent very little time there as you would expect, but they provided what we needed. Clean, reasonable cost for Florence prices and walking distance from everywhere. We would stay here again.
Stayed 3 nights in Oct 2019
Response from Katti House on Nov 3, 2019
Thank you Nathan for your review.

2/10 Terrible

Suki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience of my life.
This was absolutely a nightmare. We checked in at 8pm. I called 1 hour prior to say what time we would arrive. When we got there Noone was there. We waiting 1.5 hours until she arrived and didn’t speak a work of English. We never got the room we booked. She didn’t apologize. When we got in the room smelled lik feces. The daughters boyfriend tried to help us saying I’ll open the window and the smell should go away. But when he opened the window it wasn’t even to outside it was a utility room that ran all night. When I went to take a shower the glass shower door fell on me. This was the worst experience in my life staying at a hotel. We were travelling around Europe for a month. To all reading this. Beware. Would not ever recommend anyone to stay here. Oh and to top this off none of the outlets worked.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real gem!
Location is perfect: just a couple of minutes walk to the train station and T1 and T2 tram lines, on a street packed with cafes and restaurants. Great hosts, nice rooms and beautiful building, too.
Stayed 3 nights in Sep 2019
Response from Katti House on Sep 15, 2019
Thank you for such a beautiful review, many greetings from Florence.

10/10 Excellent

Frances, Pgh. PA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful little quaint hotel on a lovely Florence avenue bustling with tourists and lovely shops and restaurants. The young lady that greeted us was so accommodating and kind and even kept our luggage while we went to Rome for the weekend even though we weren't coming back to that hotel to stay. Great rates and a memorable experience.
Stayed 3 nights in Aug 2019
Response from Katti House on Sep 10, 2019
Thank you so much for the appreciation, sorry if something went wrong, overhall we are glad you enjoyed Florence hope to see back soon.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Florence in a day
Our host went above our expectations. Great place and perfect location. We really enjoyed our stay!
Stayed 1 night in Jul 2019
Response from Katti House on Aug 5, 2019
Thank you for the review, we hope to have you back as our guest.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019
Response from Katti House on Aug 6, 2019
Grazie.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and amazing staff at their restaurant
Stayed 1 night in Jul 2019
Response from Katti House on Jul 11, 2019
Thank you for the review, really apreciated.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was fantastic and room and service was great value for money. Stay again soon. br: Pete
Stayed 3 nights in Jul 2019
Response from Katti House on Jul 9, 2019
Thank you for your review, come back soon in Florence.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great location in Florence
Literally within walking distance of the train station, it makes it easy if you are arriving at the Firenze (Florence) train depot. Easy access to all major destinations within Florence as well. Helpful and friendly staff! Good breakfast in the morning with fruit, muffin/coffee-cake, deli meats and juices. Only concern was room size (small) and beds (very hard). A/C worked well, however, as it was hot in Florence during our trip. It's location made it easy to stop by room midday and rest/recharge w/ A/C.
Stayed 4 nights in Jun 2019
Response from Katti House on Jul 4, 2019
Hello, thank you for the review. Hope to see you again in Florence.

8/10 Good

Verified traveller

Travelled with family
Stayed 3 nights in Jun 2019
Response from Katti House on Jun 29, 2019
Thank you for the review.

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location
Great central location, a few minutes walk from the cathedral and duomo. Also a few minutes from the main train station (Firenze Santa Maria Novella). All Florence main sights within 20 minute walk including lots of restaurants. We booked a room with a private bathroom and it was spacious, clean, had air conditioning and a very comfortable bed.
Stayed 2 nights in Jun 2019
Response from Katti House on Jun 12, 2019
Thank you for your review Suzanne.

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Katti House on Jun 9, 2019
Thank you so much for the review. hope to have you back as our guests.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Not-so-private bathroom
Nothing against Katti House, just Hotels.com. We had requested a private bathroom but had to walk through the dining room to get to it. The room was very small with no place to unpack.
Stayed 2 nights in May 2019
Response from Katti House on May 26, 2019
Dear guest, we have only one room with private bathroom outside and your reservation was for that room, there is no mistake (costs only 10euro less then the one with bathroom inside). Next time just choose Double Room Ensuite (the word ensuite means the bathroom inside the room), in this case we avoid bad review that demage our work. Thank you.

10/10 Excellent

Mary, Boca raton, florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!!
This is an amazing hotel. Love the owners, they go out of their way to see to it that your stay is great! The location is fantastic. Walking distance to everything and restaurants next to the hotel. 5 minutes to the train station. Highly recommend. I will stay there again when I visit Florence.
Stayed 3 nights in May 2019
Response from Katti House on May 20, 2019
Thank you for your great review, love guests like you. You are always welcome. Greetings from Florence.

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, helpful staff
Great place to stay and fantastic location
Stayed 3 nights in May 2019
Response from Katti House on May 15, 2019
Thank you Danielle for the review, greetings from Florence.

10/10 Excellent

Seunghwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is amazingly great location and service with great breakfast. It seems a family owned hotel and they are really kind and provide the best service. Room itself seems a bit outdated but no complaint comparing to the price and service. I will definitely recommend this place.
Stayed 1 night in Apr 2019
Response from Katti House on May 10, 2019
Thank you for your review, hope to see you soon as our guest. Greetings form Florence.

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2018
Response from Katti House on Nov 5, 2018
Thank you for the review.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little room
We stayed at Katty House II - Nice and clean room. The building is not too sound proof so if you sleep light, probably not the best place. Nice bathroom in the room (important) although the hairdryer kept shutting off. Easy walking to many parts of the city an Florence attractions. Lively part of the city. Wifi was great and breakfast was nice, nothing fancy but enough to get you some energy for site-seeing.
Stayed 4 nights in Oct 2018
Response from Katti House on Oct 19, 2018
Thank you for your review, we are glad you had such a nice experience.

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Katti House on Oct 13, 2018
Thank you Maureen for your vote, we really apreciate it. Ciao from Florence.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is not fancy but it is clean and comfortable. Property is located in great location.
Stayed 3 nights in Sep 2018
Response from Katti House on Oct 10, 2018
Thank you for your review.

8/10 Good

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay.
We enjoyed our stay at Katti House. It was close to everything we wanted to see. The owner Maria and Christina we very welcoming. The breakfast offered a lot of choices.
Stayed 2 nights in Sep 2018
Response from Katti House on Nov 5, 2018
Thank you for the review.

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 Night Stay
We stayed two nights. Everything was good, and clean. Beds were comfortable. It’s located close to most of the tourist things you’d probably want to see. Customer service was also very good.
Stayed 2 nights in Sep 2018
Response from Katti House on Oct 10, 2018
Thank you for your review, hope to have you back as our guest.

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time at these apartments in Florence. Location was great and Christina was very pleasant and helpful. Apartments were very clean and of a good standard
Stayed 2 nights in Aug 2018
Response from Katti House on Sep 26, 2018
Thank you Garry. Hello from Florence.

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy walk to the train station and also close to the main attractions of the town. There is a market close with a fantastic food court. The owner has a restaurant next door which also very good. The owner is not fluent in English but very nice and was still able to communicate everything we needed to know.
Stayed 2 nights in May 2018
Response from Katti House on Jul 9, 2018
Thank you for the review, we hope to have you as our guest again.

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hidden Firenze Gem
Amazing traditional place. A wee walk from reception to the apartment but beautiful
Stayed 1 night in May 2018
Response from Katti House on Jul 9, 2018
Thank you for the review, we hope to have you as our guest again.

10/10 Excellent

Andrea, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ciao!
We enjoyed our visit and thought the room was very spacious (especially for European hotel sizes). The location was convenient as well. Maria and Katti were very accommodating since we hada slight issue with the booking through this website. Would definitely stay here again in the future!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveller

Disliked: Staff & service
Good for a couple of nights
The hotel was ok. They should have put the sign in english that means phone when you arrive to save you being sat on the street for 30mins after a long flight and train journey. Hot water was rubbish.

10/10 Excellent

Emilie, Alberta, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Very friendly staff.
Staff were very helpful. They were open to answering any questions about Venice. Where to go and what to see. Room was small, but that's very normal for any part of Europe. Breakfast was very good. I would recommend these accomodations, for the price it was excellent!

6/10 Okay

Riccardo

Stayed 1 night in Mar 2022

10/10 Excellent

Isabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es war wunderbar. Die Unterkunft ist in einem mittelalterlichen Palazzo nur 5 Gehminuten vom Dom entfernt in einer ruhigen kleinen Strasse, ideal, ganz liebevoll eingerichtet, wir haben uns sehr wohl gefúhlt.
Stayed 4 nights in Feb 2020

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beau séjour dans un chambre typiquement florentine
Très bien. Bel accueil. Chambre typiquement de style florentin. Propre et spacieux. Pas de bruit. Très près de tout (centre historique), gare, tram pour aéroport. Bon rapport qualité pris. Je recommande pour un séjour de quelques jours à Florence. Personnel très agréable, compréhensif et flexible.
Stayed 3 nights in Oct 2019
Response from Katti House. on Nov 5, 2019
Merci beaucoup pour le comment. Salut du Florence.

10/10 Excellent

bérengère

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Maria on Oct 5, 2019
Grazie per la bella recensione. Saluti, Katti House.

10/10 Excellent

ErmannoAscione, Napoli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Colazione caratterizzata dalle buone torte preparate dalla padrona di casa. Albergo in posizione ottimale per visitare la città, camere pulite.
Stayed 3 nights in Oct 2018
Response from Katti House on Sep 2, 2019
Grazie per la recensione, è stato un piacere avervi come nostri ospiti.

10/10 Excellent

Pia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket trevligt B&B centralt läge och god service!
Stayed 3 nights in Jul 2019
Response from Katti House on Aug 5, 2019
Thank you for the review, we hope to have you back as our guest.

8/10 Good

Elisangela, São Bernardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendo!
A recepção neste B&B foi bastante ágil, cordial e a Dona Anna foi muito simpática em todos os momentos. O quarto ficava à uns 50 m do local do check in, sendo na mesma rua, outro prédio. Quarteirão bem em frente ao mercado de San Angelo (2min a pé). 5 minutos do Duomo... localização excelente, segura, perto de tudo e com muitas trattorias, gelaterias e mercados ao lado. O único lugar q precisamos usar táxi foi o Jd de boboli e piazza di Michelângelo, pois era mais afastado e o cansaço dos dias anteriores desanimou a caminhada. Café da manhã simples, mas suficiente Pro desjejum. Quarto confortável com tudo que era necessário... roupas de cama boa. Só sentimos incômodo com a luz do banheiro que tem tempo de ficar acessa... com isso, se gastássemos algum tempo no banheiro antes de ligar o chuveiro, no meio do banho a Luz apagava e a gente ficava no breu. Achei desnecessário e inconveniente essa medida. No mais, perfeito! Ficamos 5 dias neste B&B. Limpavam todos os dias. Ah, outra coisa: tem escadas pra subir com as malas.
Stayed 5 nights in Jul 2019
Response from Katti House on Aug 6, 2019
Thank you for the review. Regards from Florence.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Einfaches und dunkles Zimmer. Bad sehr eng. Mitten in der Innenstadt, alles sehr gut zu Fuß erreichbar. Parken teuer.
Stayed 2 nights in Jun 2019
Response from Katti House on Jun 12, 2019
Sehr geehrte Damen und Herren Parken ist nicht unser Problem, Sie haben beschlossen, mit dem Auto zu kommen. Sie sollten wissen, dass das historische Zentrum sehr geschützt ist, und selbst die Menschen, die darin leben und für Touristen sind teuer, es ist sinnlos, sich über diese Dinge zu beschweren. Dann ist das historische Zentrum so, der Raum ist, was er ist, es ist ein Luxus, ein Zimmer 2 Schritte von der Piazza Duomo entfernt zu haben, da haben Sie ein wenig Grund. Nehmen Sie das nächste Mal ein Hotel außerhalb der Stadt, damit Sie nicht für das Parken bezahlen und mit dem Bus in die Innenstadt fahren.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Très bon accueil, la chambre est jolie et spacieuse
Stayed 1 night in May 2019
Response from Katti House on May 26, 2019
Merci beaucoup, a la prochaine. Salut.

10/10 Excellent

Marianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Al Katti House siamo stati davvero bene, ambiente pulito e accogliente. Personale gentile e disponibile anche la posizione dell'alloggio è nevralgica.
Stayed 1 night in May 2019
Response from Katti House on Jun 13, 2019
Vi ringraziamo per la vostra recensione, saluti da Firenze.

10/10 Excellent

Nikita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from Katti House on Apr 20, 2019
Thank you Nikita for your review. Hope to see you again as our guest. Greetings from Florence.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Estadia excelente! Tudo muito organizado e limpo! Hotel muito bem localizado! Funcionários atenciosos!
Stayed 2 nights in Sep 2018
Response from Katti House on Sep 26, 2018
Thank you. Appreciated.

8/10 Good

Mireia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo perfecto si no fuera porque la habitacion daba directamente al comedor de desayuno.
Stayed 3 nights in Aug 2018

8/10 Good

MARIA LORENA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Valentino, Vairano Scalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Qualità e cortesia. Ottima sistemazione. 10+
Camere molto belle, pulite e confortevoli. Personale cortese e disponibile. Anche il ristorante merita molto, cucina davvero di ottima qualità con specialità del posto. Siamo rimasti molto contenti del trattamento in generale. In caso di ritorno a Firenze ci fermeremo sicuramente di nuovo qui. Complimenti! :-)

8/10 Good

ANTONIO, padova

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tre giorni a passeggio a firense
Soddisfatti, per visitare firenze a piedi è perfetto, a due passi dalla stazione di Santa Maria novella e in camera si dormiva benissimo.Gentilissima la signora e ci siamo trovati benissimo con le colazioni e abbia mo sempre cenato li a due passi da Katy sempre di proprietà della famiglia,ottima cucina toscana e sconto 10%.Se proprio si vuol trovar qualcosa il panorama dalla camera non è il massimo perché dà su un muro interno ma noi penso torneremo

2/10 Terrible

manano, Argentina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst ever in Italy
Worst ever in Italy When we arrived to hotel ( if can name like "hotel"...) we went notified by other customers, that reception was a block from distance ( either hotels.com or the owner we don't adviced before about that. We had lucky found these people in the door ). Then , when I found the owner ( the reception was in Katty Hotel) , she told me that reservation never exists, and she told me was my foul because I cancelled (never I did that and never she shown me some evidence of this ). I shown her my confirmed booking with Hotels.com , but she still insisted that was my fault. Therefore, we had to look other hotel in Florence where all was sold out... Don't go this hotel ! PD: We went after to the Hotel Lorena, very nice hotel with good atention.

8/10 Good

Laura, Milano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accogliente e centrale b+b
La signora che gestisce il bed and breakfast è disponibile ed esperta. Gradevole l'arredamento e il contesto, in ambiente caratteristico e sicuro. Da considerare anche per donne con bambini/ragazzi.