“Would go again”

Drawbacks, when you take a shower, the bathroom gets flooded; the coffee in the brekkie was not hot enough; the tiny breakfast room has no tables but bars against the walls. Advantages, location is fantastic; staff is attentive and helpful at all times.

“Can't expect much for price”

Considering the hotel is located in the centre of Florence and just a short walk to the train station, you can't expect very much for this price. The shared bathroom was inconvenient and it was too hot in the hotel. We had to sleep with the window open so I woke up covered in mosquito bites. Otherwise, the hotel was clean for central Florence (fresh towels and linens were provided). I likely wouldn't return again, it is worth paying a little extra in order to have your own bathroom.

“Would not recommend”

My fiance and I arrived at the Regina Hotel only to discover that they didn't have room for us and sent us walking to another hotel about 1/4 mile away. When we got to that hotel, there was no one there. We waited, and waited, and started getting more and more annoyed as we only had one night in Florence. Finally an Italian man came by and called the number for the hotel and presumably spoke to the owner. I don't speak enough Italian to know exactly what was said. Eventually a woman who looked like she had just woken up came downstairs from another apartment and opened up the hotel and took us to the room, whilst following instructions from the owner over the phone. She didn't work there, I don't know who she was. Then we were told we had to wait two hours for the hotel owner to show up and then we had to pay him. In the end, we were extremely uncomfortable and just had a bad feeling so we decided we didn't want to stay at a hotel where nobody else was and where we weren't treated how a guest should be. We found somewhere else to stay that night.