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Reviews of Il Giglio Rosso - B&B

Il Giglio Rosso - B&B
Via G. Monaco 25, Florence, FI

Reviews

6.8
Rating 10 - Excellent. 9 out of 50 reviews" "
Rating 8 - Good. 18 out of 50 reviews" "
Rating 6 - Okay. 12 out of 50 reviews" "
Rating 4 - Poor. 6 out of 50 reviews" "
Rating 2 - Terrible. 5 out of 50 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

8.0/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis, Doha, Qatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel Near the Main Train Station
The hotel is just a 10-minute walk from the Main station. We had a nice stay in this hotel because the owner and Ms. Sylvia were very accomodating and supportive of our plans. Sylvia even recommened two nice restaurants near the place. The steak there are superb! We had nice breakfast. Our stay is comfortable because our room is clean.

6/10 Okay

Chiu, New York

Liked: Cleanliness
Clean room
No hot water until midnight on first day, staff is ok, need more smiles. Breakfast is fair. 房间很干净但是职员很冷淡早餐单一.

10/10 Excellent

Ru, united kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't judge the book by its cover
A very short distance from the train station (Firenze SMN). The building of the B&B wasn't look nice but don't judge based on the building, the room was extremely perfect! Very nice very comfortable and the bathroom was excellent. I can say it is even much better than some of the hotels!! Highly recommended and I would go back to this place again if it happens for me to visit florence again. Thanks for giving us the pleasant stay.

10/10 Excellent

Jess, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good B&B close to centre and station
The B&B was perfect for what we needed, the price was cheap in comparison to other Florence hotels. The breakfast was a bit basic but it filled us up and the staff were very helpful and accommodating. When we were there, there was a very unhappy lady who was complaining because she wasn't able to get into the property for a long time when she arrived. On our booking it clearly said that check in was before 6pm and you had to contact the B&B directly if you were going to be late. I think she had missed this - I am mentioning this because I imagine she will leave a very negative review and I don't believe that this is a fair impression of the hotel. It only took us around 10 minutes to walk to the very centre of Florence and the walk back in the evening felt safe and it was lit the whole way back.

6/10 Okay

juntan, philippines

Liked: Cleanliness
Disliked: Property conditions & facilities
room was clean, bathroom was tiny. the bathroom had a bad smell on our last day, and there was nearly any water coming out of the shower, but after a while flowing water came back. hotel was about 15 minutes walk from the terminal, for us that is quite far walk dragging our heavy bags. the owner was helpful in giving us directions. neighborhood is safe to walk at night.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good location
Good location, next to major train station and walking distance to one attractions. Clean room. Bathroom a bit dark. Breakfast could have more variety. Staff helpful. Windows open out to road, ask for non smoking room

4/10 Poor

KB, California

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rating
It was to locate place. Two three such b&b at this location. Supply in the room and cleanliness need to be maintained. Breakfast is limited in varir ety and quantity. I would rather spend money in regular hotel. I was under impression as this is being a regular hotel.

6/10 Okay

Georgiana, Hong Kong

Liked: Cleanliness, property conditions & facilities
10 minutes' walk to train station
Very convenient location to Florence train station if you're catching a train. The room is clean and tidy, although a bit small. The only con is the squeaky bed and it's too soft.

6/10 Okay

anonymous, anonymous

Liked: Room comfort
Disliked: Cleanliness, staff & service
review
OK.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
needs maintenance
Light bulbs out, dust bunnies, breakfast spartan, 8 minute walk from train in the opposite direction from sights, stayed 3days with clean towels on the first, you get what you pay for. Host was nice and helpful.

8/10 Good

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Il Giglio Rosso si trova a 8 minuti dalla stazione all’interno di un palazzo, molto gentile la ragazza alla reception. Bella camera, letto basso, pulito e buona colazione
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Ottima colazione
Stayed 1 night in Oct 2018

2/10 Terrible

Jorge Horacio

Disliked: Staff & service, property conditions & facilities, room comfort
Cuidado!
Dee terror. Llegué con todas las maletas a las 22 hs y no había nadie ni contestaron el telefono. Y me cobraron
Stayed 2 nights in Sep 2017

2/10 Terrible

Jorge Horacio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cuidado!!!!!
Muy mal. No había quien nos atendiera y nos tuvimos que ir con maletas a otro hotel. Y ya estaba pago
Stayed 2 nights in Oct 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Posizione discreta, servizi nulli.
Un affittacamere, le chiavi le trovi in una busta all'ingresso, e non si hanno contatti con il personale (se non telefonici). Le camere sono pulite e arredate in modo originale. Nella mia stanza il lavandino del bagno (minuscolo) era completamente tappato, ho telefonato per chiedere di sistemarlo, ma nonostante le rassicurazioni nessuno è intervenuto. La colazione viene consegnata in camera, non essendoci un'area comune attrezzata. L'abbiamo richiesta per le 7.30, ci è stata portata alle 8.20, nonostante diverse telefonate di sollecito. Ci avevano assicurato un servizio di garage con ritiro della vettura sotto il B&B, ma una volta arrivati, scusandosi, ci hanno detto che non era disponibile.
Stayed 2 nights in Sep 2017
Response from CARLO on Oct 20, 2017
GENTILISSIMO/A CLIENTE BUON POMERIGGIO, CI DISPIACE SEMPRE QUANDO NON RISULTIAMO ESSERE ALL'ALTEZZA DELLE ASPETTATIVE DEI NOSTRI CLIENTI E CHIEDIAMO SCUSA. TUTTAVIA CI SONO ALCUNE INCONGRUENZE CHE CI PIACEREBBE CHIARIRE GIUSTO PER CHIAREZZA. LA NOSTRA RECEPTION è SEMPRE APERTA DALLE 8 ALLE 18 (COME BEN SPECIFICATO OVUNQUE) ED IL SERVIZIO GARAGE è ASSICURATO FINO ALLE 20 MENTRE PER ALTRI ORARI SI DEVE AVVERTIRE : SE NON RICORDO MALE CI AVEVATE AVVERTITO SARESTE ARRIVATI PER LE 7.30/8 MENTRE IN REALTà, SENZA AVVISARE SIETE ARRIVATI ALLE 21.30. CI SCUSIAMO PER LA COLAZIONE, ABBIAMO DA POCO COMINCIATO CON IL SERVIZIO IN CAMERA E I PRIMI GIORNI CI SONO STATI DEI PROBLEMI ORGANIZZATIVI CHE ADESSO SONO STATI RISOLTI CON SUCCESSO. VOGLIAMO COMUNQUE AVVISARE CHE NON IMPORTA IMPOSTARE "ANONIMO" PER LASCIARE UN COMMENTO: NON RICEVETE ALCUNA RITORSIONE , ANZI ACCETTIAMO BEN VOLENTIERI OGNI TIPO DI COMMENTO PERCHè C'è SEMPRE QUALCOSA DA MIGLIORARE O IMPARARE: L'ANONIMO SA DI COMMENTO MERAMENTE DISPREGIATIVO/DIFFAMATORIO, POCO EDUCATO E COSTRUTTIVO. SPERIAMO DI POTERVI OSPITARE NUOVAMENTE E VI AUGURIAMO UNA BUONA GIORNATA, STAFF

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toccata e fuga senza nulla da eccepire... piacevole e sorprendente, è un ottima soluzione per chi non si aspetta molto!
Stayed 1 night in Sep 2017

8/10 Good

BERREVILLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil sympathique à notre arrivée vers 18h. Le responsable nous a fourni un plan de la ville et nous a indiqué le temps et la route à prendre pour accéder aux différents monuments à pied. Chambre très petite mais propre et joliment décorée. Nous logions au 3ème étage de l'immeuble, la réception et la salle de petit déjeuner étant au 1er. Accès aux différents étages et porte d'entrée par digicode. Heure de petit déjeuner un peu tardive, pas avant 8h30. Le café n'est pas en libre service, il faut demander pour être servi. Possibilité de laisser ses bagages dans l'hôtel pour la journée, même en ayant rendu la chambre. Le hic : des travaux en bas de la rue et donc beaucoup de bruit, de poussière et un accès un peu plus difficile.
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

alexandra

Liked: Cleanliness, property conditions & facilities, room comfort
La colazione servita troppo tardi per chi soggiorna per lavoro.
Gentilissima Alexandra buongiorno e grazie per aver soggiornato presso la nostra struttura e per il suo feedback. L'orario della nostra colazione è alle 8.30 per motivi logistici, tuttavia qualora il cliente lo richieda possiamo anticipare (anche solo per una persona) il servizio a partire dalle 7.30: informazione questa che viene sempre fornita al clienet in fase di check in. Speriamo di poterLa ospitare nuovamente. Buona serata, Staff

8/10 Good

camila

Liked: Cleanliness, staff & service, room comfort
Hotel barato e pessoal atensioso
Cafe da manha muito bom Simpaticos!!

6/10 Okay

VASILEIOS

Liked: Room comfort
ΚΑΛΟΥΤΣΙΚΟ ΔΩΜΑΤΙΟ ,ΚΑΛΟΥΤΣΙΚΟ ΠΡΩΙΝΟ,ΟΧΙ ΤΡΟΜΕΡΑ ΚΑΘΑΡΟ ΓΕΝΙΚΑ ΙΚΑΝΟΠΟΙΗΤΙΚΟ

4/10 Poor

M, excelente

Liked: Cleanliness
Disliked: Staff & service, room comfort
alguns problemas
Tivemos problemas com ar condicionado que não esfriava e fez barulhos (estralos) a noite toda. café da manhã (poucas opcoes)pão branco, geléia, mantega, frutas, suco, café, capuchinho, croassaint. Fotos do hotel no site bem melhores do q o ao vivo. Excelente localização, cama, chuveiro.

8/10 Good

MALCOLM, Viña del Mar, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien en general, un poco lejos del centro de la ciudad.

10/10 Excellent

ALEXANDRA, Kozani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel.The girl in the reception was very helpful and kind.Very atmospheric .The hotel is near SMN station,just 15 minutes on foot.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect 10
The owner was very kind and helpful. Very clean and close to city center.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Chih-Hao, 中華民國

Disliked: Staff & service, room comfort
不建議入住
離車站有點遠 沒有飯店招牌(可能是民宿的關係) 所以很難找到位置 淋浴設備多為故障 流水量超小 還會積水 早餐太簡單 第二天還沒有提供早餐(糟透了) 唯一的優點是服務人員還不錯 其他的都不好

6/10 Okay

Kaisa, Finland

Liked: Cleanliness
Disliked: Staff & service
Hyvä BB lyhyeeseen viipymiseen
Hotelli oli mukava pieni hotelli lähellä rautatieasemaa. Kadulla jolla hotelli sijaitsi on huono maine varsinkin ilta/yö aikaan. Hotelli oli helppo löytää. Aamupala ei ollut kummoinen.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Torbjörn, Sundsvall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rent och Fint
Spartanskt men mysigt, rent och fint. Lite svårt att hitta dit. Trevlig, bra personal.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
極差！
喱間係一間好有問題嘅酒店， 首先，佢嘅位置係一間好有問題，官方地址錯，好難搵！ 去到按門鐘完全冇人應，於是亂按其他層數，終於入到去，入到去好黑冇燈好似鬼屋咁，到達時係一個人都冇。入住唔到。 於是去對面酒店求救，終於搵到owner,點知佢話冇我地預訂嘅資料，當時搞到就黎夜晚11點幾，仲要係星期六，當晚酒店已經冇咩房，有嘅都好貴，最後成個鐘佢都未覆我，於是只好搵貴酒店入住。 從來未試過book酒店有咁嘅遭遇！ Hotels.com 應評估一下酒店嘅質素先比客人預訂,唔係只會影響到你地自己嘅品牌！

10/10 Excellent

Alessandra, CE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sono rimasta veramente contenta di questo B&B. La posizione è ottima per poter visitare Firenze. Bastano solo 5/10 minuti per poter arrivare alla stazione di Santa Maria Novella e poi dirigersi al centro. Il personale è cordialissimo e molto disponibile per qualsiasi tipo di esigenza. Le camere sono ben pulite e davvero molto carine e sopratutto moderne! Ho già consigliato ad amici questa struttura!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
デザインが素敵なお部屋
多少分かりにくい場所にありますが、駅から徒歩５分ほどで立地もよく、観光にとても便利です。また、お部屋も清潔で、デザインも可愛らしく、素敵な時間を過ごす事が出来ました。女の子同士や、カップルにお勧めです。

8/10 Good

renato, belo horizonte

Liked: Staff & service, property conditions & facilities, room comfort
agradável
O Carlo e a Sara são pessoas muito agradáveis e prontas para ajudar.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Small and noisy. Poor WIFI quality.
The room and toilet is quite small for 2 people. Wall is too thin to prevent noise . Easily be disturbed when other guests are talking on the aisle, in public area. In-room shower place is too narrow and very easy to hit the wall while taking shower. The WIFI signal is very weak- all rooms are only shared 1 WIFI AP setup nearby the reception area. In general, unless you are budget oriented, this is not a place for comfortable experience.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonito no muy lejos del centro
Es un bed & breakfast acogedor, con personal muy agradable y un desayuno bastante decente a 1km del Duomo. La única pega del hotel es el ruido, ya que es un 1er piso y en las habitaciones exteriores se escucha mucho el ruido del tráfico durante la noche.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Herr Carlo war sehr zuvorkommend und hilfreich
Leider eines der schlechtesten Hotels, das ich erlebt habe. Herr Carlo, der Besitzer? war sehr nett und bemüht, sonst ist das Hotel ziemlich herunter gekommen. Habe für diesen Preis schon bessere Hotels gehabt.

6/10 Okay

Charo, Toledo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PRECIO ASEQUIBLE CERCA DEL CENTRO DE FLORENCIA
Estancia regular, lo justo para dormir y asearse. El baño muy pequeño, anticuado y poco limpio. El desayuno correcto y el trato bueno, las zonas de paso con una decoración llamativa, pero se puede pagar un pelín más por estar un poco más cerca del centro y sobre todo mejorar la limpieza, pues para lo que ofrece no es nada barato.

8/10 Good

Alessia, Roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel molto carino
Il personale disponibilissimo, camere ordinate e pulite. Nel complesso si sta bene l'unica pecca è la sua posizione un po' lontana dal centro.

8/10 Good

Giovanni, L'aquila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buona posizione per la visita di Firenze
E' comodamente raggiungibile in auto in quanto fuori dalla ZTL e nello stesso tempo è vicinissimo al centro della città

6/10 Okay

Jballe, Kbh

Liked: Cleanliness, staff & service, room comfort
Godt og billigt
Hotellet er rent, men meget plastik-agtigt med billige møbler og laminatgulve osv. Rigtig hjælpsomt personale. Området er ret dødt

8/10 Good

Keksi, By

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideale Lage um Florenz zu erkunden
Das B&B liegt in laufbarer Nähe zu den Sehenswürdigkeiten in Florenz. Eine Bushaltestelle ist direkt vor der Tür. Unser Zimmer lag im 3. Stock. Allerdings ist die Rezeption ist im 1. Stock (war zunächst etwas verwirrend). Das Personal ist sehr freundlich und hilfsbereit, das Frühstück ist landestypisch. Wer mit dem Auto anreist findet in der nachbarschaft ein privates Parkhaus das mit der Unterkunft kooperiert. Wir haben uns wohl gefühlt und kommen gerne wieder.

10/10 Excellent

Eleonora, Napoli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggiorno perfetto
Il B&B , a 5 minuti dalla stazione di Santa Maria Novella, è pulito ed ordinato; il personale è estremamente gentile e sempre disponibile per qualsiasi evenienza. Consigliatissimo.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ein Albtraum
Ich hatte dieses Zimmer gebucht, weil es auf den ersten Blick einen guten und sauberen Eindruck machte.Die Horrorgeschichte begann so: man benötigt einen Zugangscode für die Haustür, falls man später als 18:00 Uhr dort ankommt. Den habe ich versucht telefonisch zu erfahren, doch der Hausherr bevorzugte den e-mail Kontakt. Kein Problem, doch meine e-mail wurde nicht von ihm beantwortet. Nicht die Erste, nicht die Zweite und auch nicht die Dritte e-mail. Ich rief also nochmal an und er versprach wieder mir in den nächsten Minuten eine e-mail mit den benötigten Infos zukommen zu lasssen. Nichts geschah! Erst nach dem dritten Anruf kam dann die ersehnte mail. Nach 19 Std Anreise endlich in Florenz angekommen, lag ein Schlüssel auf dem Sofa des Hostels für unser Zimmer. Doch die Freude werd nicht lang als wir sahen, dass das Zimmer von jemandem anders bewohnt war. Als wir den Hausherren anriefen, teilte er uns mit, dass er sich leider im Datum unserer Buchung geirrt hätte und das Zimmer leider erst am nächsten Tag frei wird. Wir haben uns dann für ein Hotel im Zentrum entschieden!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Bra service. Bra wifi. Frukosten kunde ha varit bättre. Sängen var för hård.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy cerca de atracciones turisticas
muy cerca de atracciones turisticas, personal muy amable

8/10 Good

Odile, levallois perret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
B&B à Florence : facilement accessible de la gare
Accueil très chaleureux, chambre très confortable, situation géographique excellente